Mercure Tunbridge Wells Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 982 opiniones

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Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
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Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, Reino Unido

Descripción

Extras del hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

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Localización del hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
Reino Unido

GPS:51.146079, 0.311925

Teléfono
Fax +44 161 388 0915

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

THE MALLOWS

Foto no contractual

El restaurante Mallows ofrece una cocina de inspiración tradicional e internacional, unos deliciosos postres y una amplia selección de vinos para complementar sus platos. Disfrute de un exclusivo entorno en un relajado ambiente.

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Más información

Clasificación de ALL  4.1/5  982 opiniones

Valoración de TripAdvisor  3.5/5  1.674 opiniones

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

Nota de Tripadvisor 5.0/5

Eve J Valoración certificada de TripAdvisor

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

Average

Nota de Tripadvisor 3.0/5

GF101256 Valoración certificada de TripAdvisor

Average 3 star hotel, not 4. First impression was the carpet in the communal hallways were very dirty. The room is cleaned to a good enough standard but not spotless (dusty lamps etc). Staff polite, solved a problem I had quickly. Rooms and building very dated. Bed was large and comfortable, had a good night sleep apart from you can hear everything in the corridors. Tea, coffee and biscuits in the room is a nice touch. Cannot comment on the bar/restaurant area, didn’t use as they had a large Christmas party happening. Parking free onsite was easy. I would stay again if I just need a bed for the night in the area, as the pricing is reasonable.

Dear GF101256, Thank you for sharing your honest feedback about your recent stay at Mercure Tunbridge Wells Hotel. We appreciate you taking the time to highlight both the positives and areas where we can improve. We’re pleased to hear you found our team polite and helpful, and that you enjoyed a comfortable night’s sleep in your spacious bed. It's great to know the complimentary tea, coffee, and biscuits, as well as the convenience of free onsite parking, added to your experience. We’re sorry to hear that certain aspects of your stay, such as the cleanliness of the communal areas and the dated decor, did not meet your expectations. Your comments have been shared with the relevant teams to ensure we address these concerns and improve the experience for future guests. We’re glad to know you would consider staying with us again for a convenient and reasonably priced option in the area. We hope to welcome you back and provide an even better experience next time. Kind regards John Mitchell Operations Manager

Afternoon tea

Nota de Tripadvisor 5.0/5

emma h En familia - Valoración certificada de TripAdvisor

Had afternoon tea for a birthday celebration was really nice, Holly looked after us and made it a really good experience, will be back in the future for sure, scones and cakes where really nice, along with a complimentary glass of Prosecco, very enjoyable.

Dear emma h, Thank you for sharing such lovely feedback about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that your birthday celebration was enjoyable and that Holly made it extra special for you. It’s wonderful to know you loved the scones, cakes, and the complimentary glass of Prosecco – we’re so pleased they added to the occasion. We look forward to welcoming you back in the future for more memorable moments. Thank you for choosing us to celebrate such a special day. Kind regards John Mitchell Operations Manager

Très satisfaite

Nota de Tripadvisor 5.0/5

Evelyne W Valoración certificada de TripAdvisor

Les chambres sont très propres et lits très confortables. Les buffets sont copieux et les plats délicieux. Il y a beaucoup de choix. Le personnel très agréable. Tim, Tom, Athul, Dennies et Ernest très serviables et sympathiques. Ils font beaucoup d'efforts pour parler français

Dear 884evelynew, Merci beaucoup pour votre magnifique retour sur votre séjour au Mercure Tunbridge Wells! Nous sommes ravis d'apprendre que vous avez été très satisfaite par la propreté des chambres, le confort des lits, ainsi que la qualité et la variété de nos buffets. C'est un plaisir de savoir que Tim, Tom, Athul, Dennies et Ernest ont contribué à rendre votre séjour encore plus agréable avec leur service attentionné et leurs efforts pour parler français. Je partagerai avec eux vos gentils mots. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt! Cordialement, John Mitchell Operations Manager

Piacevole sorpresa

Nota de Tripadvisor 5.0/5

alyx1907 En solitario - Valoración certificada de TripAdvisor

Soggiornato in questo hotel per caso a causa di un volo cancellato. La struttura é piuttosto attempata e assomiglia ad un tipico cottage di campagna inglese. Molto retro ma sicuramente di forte impatto visivo. Le camere sentono sicuramente il peso degli anni ma nonostante questo sono assolutamente comode, pulite e ben tenute. Il letto è enorme e discretamente comodo. Tutto in ordine e ben curato. L’accoglienza al desk é stata eccezionale, la signora alla reception è stata super cordiale ed efficiente nonché molto empatica, davvero un valore aggiunto. Check out rapido ed efficiente anche se con meno cordialità. A mezz’ora di auto da Gatwick è inoltre molto comodo per raggiungere l’aeroporto. Una piacevole sorpresa.

Dear alyx1907, Thank you for sharing your feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are delighted to hear about your experience and appreciate your detailed comments. We're pleased to hear that you found the hotel's structure, with its older and charming English country cottage style, to be visually impactful. We take pride in our unique character and ambiance, and it's wonderful to know that you appreciated it. It's also great to hear that despite the vintage charm of the rooms, you found them comfortable, clean, and well-maintained. Your comfort and satisfaction are very important to us. We're especially thrilled to hear that you had an exceptional welcome at the front desk. Our team strives to provide friendly and efficient service to all our guests, and it's rewarding to receive your compliments. We understand your mention of the quick and efficient check-out experience, and we appreciate your feedback on this aspect as well. Thank you for choosing Mercure Tunbridge Wells Hotel, and we hope to have the pleasure of welcoming you back in the future if your travels bring you to the area. Best regards, John Mitchell Operations Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 327 opiniones 8.7/10 Ubicación
  • 1.150 opiniones 6.3/10 Habitación
  • 1.208 opiniones 8.7/10 Servicio
  • 11 opiniones 6.7/10 Internet
  • 509 opiniones 6.1/10 Limpieza
  • 453 opiniones 8/10 Desayuno
  • 296 opiniones 4.8/10 Ambiente
  • 258 opiniones 4.2/10 Instalaciones

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.