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Hotel Pullman Paris Roissy CDG Airport 4 estrelas

Classificação clientes Avis 4.5/5 14.161 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 25 Serviços

Extras do hotel

  • ALLSAFE: todas as medidas de saúde estão em vigor para garantir a sua segurança

  • Localização premium a 5 minutos de terminais via trem automático CDGVAL

  • Conhecido como o melhor hotel de Roissy CDG, ideal para famílias e escalas

  • Piscina, sala de fitness e área de relaxamento para espairecer durante sua hospedagem

  • Estacionamento coberto

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Mensageiro
  • Concierge
  • Room for hearing impaired guests
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Bem-estar
Serviços de negócios
  • 19 Sala(s) de reuniões
  • Hotel de convenções
  • Web Corner em um Mac
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Pullman Paris Roissy CDG Airport

3 Bis Rue De La Haye
RoissyPôle CS 10008
95935 roissy
frança

Tel: +33170031163

Fax: (+33)1/70031162

Check-in a partir das 14h00

Check out até as 12h00

  • RER B :  B AEROPORT ROISSY CDG 1 - 3

  • De avião

    CDG AIRPORT A 0,1 km / 0,06 milhas

  • De trem

    CDG 1 AIRPORT A 1 km / 0,62 milhas

GPS:49.010675, 2.561983

Nossas acomodações

Os quartos exclusivos de Christophe Pillet no hotel Pullman Roissy-CDG Airport combina funcionalidade e elegância para ótimo conforto antes, durante ou depois da sua viagem. Desfrute de paz e tranquilidade a partir do momento que você chegar. Relaxe em uma cama espaçosa ou na ducha de alta vazão ou na banheira. Desfrute de uma experiência VIP, com travesseiro anatômico, jornal online, TV de tela plana grande e acesso ao nosso Fit Lounge.

Nossos restaurantes e bares

CULINAIRE BAZAAR

Tipo de culinária: Bistronomia

O chef Sylvain Embarek convida você a descobrir seu menu gourmet com sabores exclusivos e agradáveis acentuados com temperos minerais.

BAR CULINAIRE BAZAAR

No coração do hotel, o bar com terraço dá o ritmo para o seu dia com suas ofertas originais, deliciosas e animadas: café da manhã, chá da tarde, happy hour, coquetéis, Vinoteca, cervejas e refrigerantes artesanais. O local para se encontrar!

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo
Atualmente indisponível

CRYSTAL BAR

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 19

  • Tamanho máximo: 273

  • Capacidade máxima: 240 pessoas

  • Capacidade máxima para banquete: 210 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman Paris Roissy CDG Airport

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

14.161 comentários

Classificação no TripAdvisor 4.5/5

2.179 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Breakfast is the issue

Classificação TripAdvisor 2.0/5

stephanegY2916WW Solo travel - 24/07/2021 Avaliação certificada TripAdvisor

Breakfast experience not at the level I know and expect from a Pullman. Welcome agent only checked room number, did not seat me. Then after I had chosen a table and brought breakfast to it another member of staff asked me to move tables This to the centre of a too small and overcrowded area of the restaurant which is ludicrous in covid times. They should do the opposite. Breakfast buffet was poor. Egg station was not manned. Most dishes were empty. Only protein available was the 3 seaussages left at the bottom of a pan. Fruit was tinned - no fresh fruit. There was a total mess on the counter/ open kitchen. Nobody offered a warm drink - even had to ask several times for cappuccino. Clearly issues all around so it must have been the B team on service that day. I know this establishment can and must do better.

Stained carpet

Classificação TripAdvisor 4.0/5

houliezchris Business - 30/01/2021 Avaliação certificada TripAdvisor

I have seen a supposedly "deluxe room" with so many stains on the carpet. I also almost fell when using the desk chair, the screws on which were missing... And the replacement chair I asked for over the phone never arrived before I had to go downstairs to ask for one...

Mr.

Classificação TripAdvisor 4.0/5

sinare2020 Business - 14/09/2020 Avaliação certificada TripAdvisor

My overall opinion about the hotel is very good. However I was not to please with the restaurant. When I arrived the buffer was closed at 7:30 pm. This is too early considering the guest arrival time. Unfortunately the menu card after the buffer is very limited and with few choices.

Dirty

Classificação TripAdvisor 3.0/5

khalilM1282 09/08/2020 Avaliação certificada TripAdvisor

Room was dirty! Found hair in my bed. Carpet was covered in stains. Walls had marks all over. Complained and they changed my room. Did not even ask to help me shift or if I needed anything. No sense of service.

Perfect for a business trip

Classificação TripAdvisor 5.0/5

jb_landrieu Business - 03/02/2020 Avaliação certificada TripAdvisor

Lovely staff, great location for an overnight at CDG. Used the swimming and sauna facilities in the past (not this time) and they're great! Food, beers etc akin to Champs Elysees pricing and a bit dear other than that, will use again

Good morning, Thank you for this complete feedback regarding your stay at Pullman Paris Roissy CDG Airport ! We take note of your comment about the prices and we are sorry for this disappointment. We are very happy to read your overall satisfaction, especially concerning the staff, the location and the wellness area. See you next time for a new experience with us, Have a beautiful day !

Very comfortable stay right at the CDG airport

Classificação TripAdvisor 5.0/5

Arcee72 Business - 28/01/2020 Avaliação certificada TripAdvisor

I regularly stay in the Pullmann, it is one of the best options when staying in the CDG airport area. A short 2 minute train ride from the terminals, and right at the metro station to Paris, the location is just perfect. Rooms are spacious and comfortable, sheets and pillows perfect and the hotel has a nice modern flair. Breakfast is good and there is a nice bar if you've got nothing to do in the evening. I'll stay there again!

Hello, "One of the best options when staying in the CDG airport area". We are very grateful for your positive and complete evaluation. The goal of our teams it's that you feel like home. We are happy that you appreciate our location, equipment, amenities and quality of service at the bar and at the breakfast. Thank you for your loyalty and trust regarding our establishment ! We look forward to be welcoming you the next time, Best regards

Worst service. Does not deserve 4 stars

Classificação TripAdvisor 1.0/5

ellen_cello Couples - 25/01/2020 Avaliação certificada TripAdvisor

Been a regular for the past years. Their hamman has been out of service since last summer and they dont post anywher it’s out of service. A group of local kids were drinking blasting music at the pool area and when i complained to the receptionist, no apologies and no they cannot guarantee it wont happen again and no they cannot cancel my next reservation. I already left a review and i see now they deleted it. Incredible. Zero customer service. Zero recommendation

Dear Ellen, Thank you for taking the time to share you experience at the Pullman Roissy CDG. I am sorry to read that your last stay did not meet your expectations. As a loyal guest your feedback is important to us in order maintain and improve the quality of service. Please allow to express my sincere apologies regarding the lack of consideration about your requests and the poor customer service. I would be more than happy to find a solution with you about your next reservation, feel free to contact the Guest Service department at H8228-GR@accor.com. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely,

the best place to stay at CDG

Classificação TripAdvisor 5.0/5

Liz K Couples - 15/01/2020 Avaliação certificada TripAdvisor

For us, its proximity to the terminals makes this an easy place to stay before flying transatlantic but more than that we enjoy the vibe of the hotel, the rooms which are very well designed and comfortable and the restaurant is excellent. we highly recommend it.

Good morning, Thank you for sharing your experience following your stay with us. It is always a pleasure to receive compliments, for our location, equipment, quality of products and our staff. Our goal it's that you feel like home and your satisfaction is our priority. We look forward to be welcoming you soon for another Pullman experience. Thank you for recommending our establishment Have a beautiful day, Diane SCHAEFFER Guest Experience Manager

Perfect hotel for an overnight airport stay.

Classificação TripAdvisor 4.0/5

BICHEKA Business - 10/01/2020 Avaliação certificada TripAdvisor

Smiling staff, clean & spacious room, hotel is located 100m from airport shuttle this is a good place to stay if you have to catch an early flight. Only down side is the restaurant, up until recently the food was very good, the change of menu/chef has resulted in a significent drop in quality.

Hello, Thank you for sharing your experience following your night with us. It is always a pleasure to receive positive feedback regarding our location, cleanliness and staff. We take note of your comments about the restaurant and we are sorry for this bad experience. We will share your concerns with the team. We look forward to be welcoming you again for another Pullman experience. Have a good day, Diane SCHAEFFER Guest Experience Manager

Professional and convenient.

Classificação TripAdvisor 5.0/5

288jeanbaptistea Solo travel - 08/01/2020 Avaliação certificada TripAdvisor

Linked to the terminal by a very convenient free shuttle cdgval the hotel provides quality services . When carrying suitcases and coming from the station , the last 15 meters needs a more convenient place to roll on .

Good morning, Thank you for this positive feedback regarding your stay at Pullman Paris Roissy CDG Airport ! We are happy to read your overall satisfaction, especially concerning our location and professionalism. We take note of all your comments. The entire Pullman CDG team looks forward to be welcoming you again, Have a good day, Diane SCHAEFFER Guest Experience Manager

average stay

Classificação TripAdvisor 3.0/5

StephanHHongKong Business - 10/12/2019 Avaliação certificada TripAdvisor

From the check in till check out, this stay was very average. Front desk team speaking few words of english, having to repeat 3 times the same thing before they start catching my words. Clearly said i would be leaving at 6.30 am the next day and was proposed a breakfast box whereas the buffet breakfast open at 6 am (just realized upon check out). As a platiunum member i wonder still why i continue supporting Accor Hotels afer 20 years... time soon to say goodbye

Dear Stephan, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do understand the frustration about the difficulties of communication with one of my colleague from the reception.We constantly train our team to improve their level in different languages. Indeed, the breakfast open at 6.30, I am sorry to read that the person in charge of your check-in did not communicate the correct information and it has been immediatly address to the entire team. Please allow me to express that this experience does not reflect our standards as well as Accor. And we our constantly trying to improve our level our quality of service. I do hope we will have the occasion to gain your trust again in a future stay. Best regards, Diane Schaeffer Quality Manager and Guest Experience Manager

Not commercial at all!

Classificação TripAdvisor 1.0/5

scossin Business - 08/12/2019 Avaliação certificada TripAdvisor

I have booked this hotel for the pool When arrive pool is on maintenance ... They explain than à mention on the web explain it, I never see it or find it No commercial gesture No Excuses, they just say that I should have read it... it is my fault ... Strange and bizarre Not so nice Seb

Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the pool was on annuel maintenance as is it mandatory for health securities. It is unfortunate that the information has not been communicate to you or through the website at the time you made the reservation. At Pullman, we strive to provide a superior service experience for every customer adn your experience does not reflect the standard of our team. Please feel free contact me at H8228-GR@accor.com to find a suitable solution and be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diane Schaeffer Quality and Guest Experience Manager

Disappointed

Classificação TripAdvisor 2.0/5

Jack D Couples - 05/11/2019 Avaliação certificada TripAdvisor

We booked the hotel specifically to use the hammam. I have a medical condition that after long flight steam is required for my sinuses in order to breath properly. We were very disappointed to find that the hammam was not functioning.

Dear Jack, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hamman is temporary closed for renovation, I understand your frustration if the information was not communicated prior or during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hélène Cregut-Aston Guest Experience Coordinator

Very convenient and well laid out

Classificação TripAdvisor 5.0/5

Sally W Business - 01/11/2019 Avaliação certificada TripAdvisor

Great hotel, very close to CDG (no taxi required - just two stops on free airport train system). Room Layout was perfect for a couple. Very nice staff. Room service was tasty and efficient. Surprisingly quiet. Nice size room.

Good afternoon, We are grateful for your positive evaluation ! We are so happy to read your comment : good location, nice staff, quality of product and equipment (...) Your feedback is really important for all of our team to improve continually our services and so, your experience. Thank you again, See you next time, Maeve LACROIX Guest Experience Client

Overpriced

Classificação TripAdvisor 3.0/5

ChristyDR67 Couples - 29/09/2019 Avaliação certificada TripAdvisor

The front desk staff was helpful and kind. The lobby and restaurant smelled like plumbing problems. Because of the location, which is very convenient to the airport but also remote from any other options, we had our most expensive dinner in all of Paris with poor quality and service.

Good room, pricey extras

Classificação TripAdvisor 4.0/5

DavoAustralia4557 Couples - 24/09/2019 Avaliação certificada TripAdvisor

Got a good room at a good price so thought I'd have a drink at the bar. E16.00 for a glass of white wine made sure I only had one. Restaurant prices were expensive also but fortunately there are cheaper options at other nearby hotels which I took up.

business trip

Classificação TripAdvisor 4.0/5

Passport149641 Business - 29/08/2019 Avaliação certificada TripAdvisor

long stay in this hotel. good service with dedicate attention from staff at reception at restaurant at bar as well from housekeeping. nice room and good sleeping bed. good breakfast. hotel airport so easy access. recomand this hotel if you are in transit.

Disapointing stay in overcrowded std hotel

Classificação TripAdvisor 2.0/5

X6127VMmarcc Business - 15/08/2019 Avaliação certificada TripAdvisor

Fully booked on week end without enough staff. Fitness and pool were not clean, room not fully ready, huge waiting and poor service at restaurant At this level of hotel, management should be able to anticipate such situation to make customer stay standardized. I felt like staying at Ibis while paying pullman rates.

great hotel but ....

Classificação TripAdvisor 5.0/5

Navigator41182889977 Solo travel - 08/08/2019 Avaliação certificada TripAdvisor

waiting over 15 mins before being helped at front desk ...was compensated by an upgrade room which was a a positive gesture and I appreciated it. But in these higher class hotels ..the waiting should never exceed over 5 mins for a customer thanks

Dear Navigator41182889977, Thank you for sharing your experience. I am sorry to read that your arrival experience was not as good as expected ; please accept my sincerest apologies. We will share your comments with the concerned department so we can better serve you in the future. We are still glad you enjoyed our hotel, and look forward to be welcoming you soon, Best regards, Bryan Cumlajee Guest Experience Coordinator

I'd stay there again

Classificação TripAdvisor 5.0/5

CAROL J Solo travel - 05/08/2019 Avaliação certificada TripAdvisor

Pullman Roussy is easily reached by shuttle train (free) from the airport. My room was very clean, spacious and well-equipped and all staff I met were pleasant and welcoming. An ideal location if you have a long stopover or an early-morning flight.

Dear Carol J, Thank you for sharing your experience following your stay with us. It is always a pleasure to receive compliments, for our equipments and our staff. Your satisfaction is our priority, and we look forward to be welcoming you again for another Pullman experience. Best regards, Bryan Cumlajee Guest Experience Coordinator

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