Hotel ibis Valparaiso

Mattress too soft, one more chair at the room would be nice, room clear but not enough for me. Location is very good since it was not noise even being close to the subway and it was very close to the touristic area.

The room 618 was big with view to the harbor. Tehe breakfast was good. The hotel is a good start to see the city. Close to the metro. Wonderful view to see the big container boats. I will come back. Yes

Build in the same block as the railway station is a excellent point to start a visit to Valparaiso or take the train to Viña del Mar. Excellent indications of the staff about the best place to visit and to eat. One remark - they don't tell us that the guests of the hotel have a discount on the upper car park but we discover it by ourselves

Ibis Valparaiso follows the same standard of accommodation, however there is a gym on the parking floor which the volume of the music and the weights falling to the ground are possible to listen to on the top floor of the building.

This Hotel is really one of the best option we have at Valparaiso, it is really well located and very easy to achieve and has a parking which is really good when you are travelling by car. Definitively I will stay at this Hotel in my next time at Valparaiso.

Excellent stay, large rooms and good breakfast.Right near metro/train stop to go to Vinā del Mar. Short walk to elevators to visit cerro.Lcated on the flat part of Valparaiso with restaurant, stores and Bank near by.

We stayed therre in March. Typical Ibis hotel, big rooms, basic decor, comfortable bed.Very good price It is in cargo port so is noisy when window is open. Check in was fast since noone was in fron of us, check out took 40 minutes ( be prepared during cruises days) Fantastic location, close to everything, restaurants, sightseeing, over rail station to Vina del Mar and cruise port.

The IBIS is almost ideally located for a cruise out of Valparaiso as well as touring Valparaiso. The train station is next door on the street and the cruise terminal is three stops (10 minutes) away.. The major city square is a block away. The breakfast is good, but gets crowded quickly. Most rooms have a view of the harbor. And, the price is great for a newer hotel.

We inititally booked for 4 nights and extended a further 4. Ask for a room at the back overlooking the port. Very entertaining with all the activity of unloading cargo ships. Can sometimes be noisy but entertainment value is high. A lovely spot, appears in a grungy area at first, but there's lots of restaurants and more sights to see in this area than at Viña del Mar (in my opinion). We felt very safe and at home in this hotel and area. Great for just getting off a cruise ship like us. A truly enjoyable stay.

We were catching a cruise out of Valpariso and chose the Ibis to stay at. The hotel was fine and Roberto at the front desk was so helpful. The only problem is that there is a disco across the street and it starts at about 11:00 pm and you would think that they were in your building it was so very loud and last until 3-4 am. So don't expect a lot of sleep if you are a light sleeper. Many others that were taking the cruise stayed at the Ibis and they had the same complaint.

We were onboard our cruise ship, about to sail, and discovered that we left the camera in the hotel room at Ibis Valparaiso. Had the cruise ship call the hotel for us, found Gabriel who sppke English, and said he would check with the maid service, and he was getting off work in 5 minutes, and if they had it, would personally take it to our ship. To our amazement, the ship's front desk called us, minutes before we sailed and said our camera is at the desk. My husband spent 2 days with the booklet and discovering all the things about his camera, so we were very excited to get it back. To me, this was above and beyond, and such a gesture of kindness - we intend to thank Gabriel by letter after we arrive home! Nice, clean and comfortable hotel too! Thanks!

The Ibis hotel in Valparaiso is well located near the port if you are catching a cruise ship, a short walk to center town and restaurants and is over the rail station for a ride around the coast, there is a supermarket under in the building for groceries and alcohol and Chile Wine which is great. Hotel is basic, clean and has friendly helpful staff. Advices: Arrive early for the breakfast, beware of pick pockets and bag snatchers in the streets. Take the free 3 hour walking tour from centre of town each day.

Part of the drape was not attached to the curtain rod, it was hanging lose. Did not ask them to correct this, because we were only staying one night. If I was staying more than one night I would have called service, because it bother me a lot.

This was my second stay at this property. Check-in went smoothly and fast. Staff was friendly. Room had ocean view. So far so good. Then the next morning around 6 am. Banging noises. Then music. Boom, boom, boom, boom. Then starting at 7 am some guy shouting over a PA. Apparently there is Gym/Health Club right underneath the hotel. The banging noises were from weights being dropped. Terrible. We went to the reception and the friendly staff member offered us another room far away from the gym. But hotel management needs to resolve this issue. It is impossible that another tenant of the building is making so much noise during sleeping hours.

I have to give this hotel a bad writing due to the check-.in system. I was at the hotel after my cruise too early to check-in which I knew but instead of taking all the booking details was told to return after 12:00 noon. This I did and standed in a queue of only 5 customers and waited 75 minutes to check-in. Each customer ca. more than 15minutes. No information at all why it takes so long but I think the rooms were still not ready because your staff were more on the walky-talky than busy with the customers. Apart from that the room and breakfast were fine and the location was very good. You will have to improve your check-in system. By the way the Online check-in desk was exactly the same.