Sofitel Montevideo Casino Carrasco and Spa

Sofitel Montevideo Casino Carrasco and Spa 5 estrelas

Classificação TripAdvisor 4.5/5 1.383 comentários

Ver em um mapa

Extras do hotel

  • O hotel mais luxuoso de Montevidéu

  • A região mais exclusiva da cidade

  • Relaxamento e bem-estar

  • Restaurante exclusivo

  • Spa com piscina interna e externa

Localização do hotel

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguai

  • De avião

    CARRASCO A 15 km / 9 milhas

  • De avião

    GRAL. CESAREO L.B A 15 km / 9 milhas

  • De barco

    MONTEVIDEO PORT A 19 km / 12 milhas

GPS:-34.890555, -56.055278

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

RESTAURANT 1921

Com uma maravilhosa vista da praia e da vizinhança de Carrasco, o restaurante 1921 oferece uma proposta gastronômica criativa que combina nossa incrível cozinha de assinatura com produtos orgânicos e locais.

Nossas acomodações

O hotel oferece 93 quartos e 23 suítes, com 6 categorias de quartos diferentes e tamanhos de 35 m² a 160 m². Vistas deslumbrantes para o Río de la Plata ou para os arredores de jardins exuberantes do bairro de Carrasco.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  4.5/5  1.383 comentários

Wonderful experience at Sofitel!

Classificação TripAdvisor 5.0/5

bettercallsom26 Negócios - Avaliação certificada TripAdvisor

loved the hotel, it’s food, dining and amenities! views from the hotel are stunning.special shout-out to Gonzalo for his service and recommendations. the casino is huge and the pool and spa are amazing. recommend to visit 10/10

Bonjour!! Thank you so much for your words!! We really appreciate!! Best regards

beautiful hotel but with remarks

Classificação TripAdvisor 4.0/5

pecinha Avaliação certificada TripAdvisor

beautiful hotel but service needs to improve, breakfast is very expensive and not according to other accor hotels, few choices, eggs impossible to eat, terrible coffe and of course,if i want an expresso i had to pay. no slippers and covid is the excuse for everything, i was with other couples that had a very dirty room. only 2 bottles os water in the fridge, I had to go downstairs to take my medicine (never seen this before!!!). they need to improve many things otherwise don't give sofitel brand, maybe only mercure ore novotel.

Superior Experience

Classificação TripAdvisor 5.0/5

Charlane1989 Couples - Avaliação certificada TripAdvisor

My husband and I spent a week in this wonderful hotel. The manager Juan Peña was so congenial & made our stay perfect. Our room was beautiful. He and his staff made many dinner reservations, transportation and touring arrangements for us. The tour company was Transhotel- they were excellent as well. Everyone on the staff at this hotel, restaurant, spa, bar, housekeeping, bellman, and casino were attentive and provided excellent service. It is just a beautiful historic hotel on a beautiful property right across from the water & the ramble.

Sofitel Montevideo

Classificação TripAdvisor 4.0/5

NicoleR381 Negócios - Avaliação certificada TripAdvisor

Beautiful historic hotel in a good location. Staff was nice and helpful. Rooms were clean, just a little dated. Beds were comfortable. The water closet is on the other side of where the shower is, so that was interesting. Shower pressure is great, but the way it’s shaped the floor got pretty wet every time. Getting a nice window view at the back of the hotel is optimal as there will be something to see in the day and evening. Great thing about the hotel is the awesome location. You are in front of the riverside, but in the back of the hotel you are in walking distance to tons of great shops and restaurants. The area feels safe and the walk is easy to tons of stores.

HORRIBLE SERVICE. BAD RECEPTION.

Classificação TripAdvisor 1.0/5

mattrolin Negócios - Avaliação certificada TripAdvisor

I've just arrived at Sofitel Montevideo, after a 15h trip. I was very happy to go to Sofitel as i thought after a long trip, i'd feel like home. I'm a GOLD Member in the loyalty program because i'm loyal to that brand. They gave a me a room that is clearly not at the standard of what one would expect. Localtion and view are bad... and for a 1st time in Montevideo i was expecting a better experience. So i knidly call reception to ask for a room change. I've been a Gold member for a while, and i've always been treated really well. They usually try everything they can to give you satisfaction. This time is the total opposite!! The person i got at the reception told me there were no other room available. I then asked him if the hotel was full, he told me no. I thus ask why i couldn't change room. He told me that there were no other room ready. It's 9am, i guess there is some roomkeeping staff around that he could send to have a room ready. His only answer was to tell me very sharply that there will be no room available for me before 3pm!! That's definitly not the kind of service you expect from a hotel that belong to a chain that you're very loyal to. That's not acceptable for me anyway. What's the point of being loyal if you're treated so poorly....?

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 83 comentários 8.5/10 Localização
  • 131 comentários 6.2/10 Quarto
  • 193 comentários 7.4/10 Serviço
  • 104 comentários 8.1/10 Atmosfera
  • 49 comentários 7.6/10 Café da manhã
  • 26 comentários 4/10 Centro de Bem-Estar/Spa
  • 24 comentários 3/10 Custo-Benefício
  • 21 comentários 4/10 Limpeza

Com a tecnologia Trustyou

Todos os nossos hotéis em MONTEVIDEO