Hotel Mercure Lille Roubaix Grand Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.758 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 18 Serviços

Extras do hotel

  • Protocolo de saúde reforçado com nossa certificação ALLSAFE

  • Edifício art deco

  • Quartos iluminados e com ar condicionado, produtos NUXE

  • A 300 metros a pé do Museu La Piscine e a 15 minutos de metrô até o centro de Lille

  • Serviço de buffet com pratos frescos e caseiros

Localização do hotel

Hotel Mercure Lille Roubaix Grand Hotel

22 avenue Jean Lebas
59100 roubaix
frança

Fax: (+33)03/28524545

Check-in a partir das 12h00

Check out até as 12h00

  • METRO TRANSPOLE:  2 MAIRIE ROUBAIX

  • De avião

    LILLE LESQUIN A 20 km / 12,43 milhas

  • De trem

    GARE DE ROUBAIX A 0,5 km / 0,31 milhas

GPS:50.692593, 3.170813

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Le Vieil Abreuvoir

O restaurante recebe você do meio-dia de segunda ao meio dia de sexta-feira (fechado na sexta-feira à noite, fins de semana e feriados públicos). Oferecemos cozinha gourmet, regional e sazonal; sugerimos também nosso "menu do mercado".

Nossas acomodações

Os quartos foram cuidadosamente decorados com uma mistura de tons quentes e um toque moderno e estão equipados com telas de LCD, TV a cabo, acesso WIFI e banheira ou ducha. As suites familiares dispõe de um sofá-cama incluído e são mais espaçosas oferecendo espaço suficiente para uma família de quatros (incluíndo 2 crianças com menos de 16 anos).

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 2

  • Tamanho máximo: 150

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquete: 100 pessoas

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Avaliações dos nossos hóspedes para
Hotel Mercure Lille Roubaix Grand Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL 4.1/5

1.758 comentários

Classificação no TripAdvisor 4.0/5

432 comentários

Not geared for Businees men/woman

Classificação TripAdvisor 3.0/5

DayTrip51041230431 Business - 27/01/2019 Avaliação certificada TripAdvisor

Lack ok Irons, so if you like the wrinkle look then ya sure...good location, close to Gare de Roubaix, very friendly barman, not so friendly front desk clerk. Breakfast lady seemed miserable...no ‘gillet jaunes’Merci quand meme....

not according to my loyalty status

Classificação TripAdvisor 3.0/5

peterfU168AF Couples - 22/08/2018 Avaliação certificada TripAdvisor

Last year we were at this hotel and all was fine and according to my loyalty status, pity this year nothing was according to my loyalty status. My wife didn't feel welcomed and the late check-out was spoiled by the maiden wanting to clean the room although the not disturb card was hanging outside. The hotel is an older hotel but they try to keep it in a good shape and they reasonable get it done. The service on the other hand deteriorated a lot. We are not sure if we will visit this hotel in the future.

One night business trip

Classificação TripAdvisor 3.0/5

fmm200 Business - 09/10/2017 Avaliação certificada TripAdvisor

Receptionist was rude and did not give any greeting after I said good evening his answer was what is your name .... I repeated good evening but did not get anything better in return ... Smallest breakfast buffet I've seen in a mercure and such a small room it feels so cramped and uncomfortable ... The site of the hotel mention parking available but it is street parking Room was nice and spacious

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Lille Roubaix Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, The Hotel Manager

Very enjoyable stay

Classificação TripAdvisor 4.0/5

Patrick T Couples - 16/05/2017 Avaliação certificada TripAdvisor

Staff efficient, friendly and welcoming. The room was large with two windows. Away from any noise of main street. The bed was very comfortable. Good location, convenient for local shopping areas. Nice arte deco decor in the public areas. Excellent dinner and our steaks were cooked to perfection. Some parking available underneath the hotel - very tight maneuvering but manageable and secure area.

Dear Patrick, Thank you for the time to spend writing your comments regarding your stay at the Mercure Lille Roubaix Grand Hotel. And above all, thank you for the great review of our hotel! Our guests' comments are our best reward! Be sure they will be shared with the whole team. We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, The Hotel Manager

Perfect stay

Classificação TripAdvisor 5.0/5

gregorymQ6965OK Family - 07/10/2015 Avaliação certificada TripAdvisor

Wonderful hotel, lot of charm. The bedrooms are very good and the beds are excellent. Breakfast contained everything we would have hoped. The service is also excellent, so definitly an hotel I would go back

Overnight in Roubais

Classificação TripAdvisor 5.0/5

Norah R Friends getaway - 28/01/2014 Avaliação certificada TripAdvisor

We visited the hotel as it was convenient for a dog show. Our dogs could stay in the room. Staff were welcoming and friendly. Local exercise areas were difficult to find but not a big problem as we were only there overnight Found a lovely local restaurant for our evening meal The food staff and local people were fun even with neither parties having a grip on the others language

Dear guest, We thank you for your kind remarks regarding your stay, which are the best reward to our team. Also, we do apoplogize for the problem you experienced regarding hot water. Please be informed that this issue has been solved rapidly. We are looking forward to welcoming you again in the future. With kind regards, Claire Hotel Manager

ROUBAIX

Classificação TripAdvisor 4.0/5

Malcolm B Family - 19/11/2013 Avaliação certificada TripAdvisor

This hotel was most difficult to find once in the town as there are no signs for it. We found our room rather basic and small. One evening main meal was fine the other over cooked and dry . Staff were fine and helpful. So overall an K visit once we found hotel.

Holiday Stay

Classificação TripAdvisor 4.0/5

BruceWillis2013 Family - 12/08/2013 Avaliação certificada TripAdvisor

We needed a short stay at this hotel. The restaurant was closed during our visit ( until 29th August 2013) but there are plenty of bars and cafes in the city centre. This did not affect breakfast which catered for a wide range of tastes. There is an underground car park which costs 10 euro's but we were not charged for our stay. The entrance is a bit tight so hold your breath when you drive in! The lift goes down to the basement which is handy.

Good stay in a business hotel.

Classificação TripAdvisor 4.0/5

LucaM965 Business - 15/07/2013 Avaliação certificada TripAdvisor

I booked at short notice and got good deal for 87€. Comfortable room, buffet breakfast with hot and cold options. The hotel parking has acceptable fares but you can easily park in the surroundings for free at night. Very close to the center.

Good hotel for a few nights

Classificação TripAdvisor 4.0/5

richardvM8778WB Family - 25/06/2013 Avaliação certificada TripAdvisor

Mercure Lille Roubaix is a nice hotel, conveniently located with subway to Lille just around the corner on the Grand Place. We booked the Standard Room, which I found a little bit small for Mercure standards, and the window looked out on a wall, but it was ok for a few nights. Beds are quite good. Although the restaurant does not have any vegetarian dishes on its menu, the chef is happy to improvise with pasta and rice. Main courses are priced reasonably. Breakfast is ok for 14 euro per person, however, the bio/organic breakfast that is advertised throughout the hotel and in elevators is not up to standards. There was organic yoghurt, cereal and milk, but one would expect a little bit more to get through the morning. Reception is very friendly in general and it is no problem to get free Wifi codes. In my case Wifi did not work well, with having to reconnect every 5 minutes and enter login and password every time. I was using an iPhone 5 so would expect this to work flawlessly. Reception gave me a new code, but the problem persisted. There is a garage underneath the hotel, but only for small cars and/or good drivers, as the entrance is not very wide. I managed to park there with a Citroen C5 but only after folding in the side mirrors.

Diamond in the rough

Classificação TripAdvisor 4.0/5

CorkJetsetter Couples - 18/06/2013 Avaliação certificada TripAdvisor

Lovely hotel right in the centre. Parking charge was reasonable at €10 - it is a very small underground car park with a steep ramp. Helpful staff got the car parked across the entrance moved. The area around the hotel felt edgey, there were enough restaurants to choose from very close by and the hotels own restaurant looked good but quiet. The remains of what looked like a room service meal was left beside the lift for more than 18 hours.

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