Hotel Mercure Lille Roubaix Grand Hotel

Quiet hotel but the staff explained that Summer is their down time because they cater mostly to businesses/ events. The receptionist was so helpful, he doubled as the bartender and he was really great. The room was simple but not lacking

Hotel is nice, very friendly staff. Hotel a bit worn but clean. only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

Ok so this is a nice hotel. Room was fine, service was good, helpful and polite. This hotel is in an area which is strange. This was a Saturday night when we stayed. The restaurant was closed. One of the reasons for choosing this hotel was because after a 6 hour drive it had a restaurant, so we didn't have to wonder around looking for somewhere to eat. The website says the restaurant is open on Saturdays. But the girl on reception who was really nice told us because its quiet they didn't open. Next point, hotel says parking, got there parking full? Hang on thought the hotel was quiet? So we were advised that free parking was available about 100 metres up the road, this was full. So the receptionist said it would be ok to leave it outside the front of the hotel. This was nice of her. Got up in the morning, car had been broken into, nothing taken apart from a jumper, so had to drive to Calais then 4 hours back home with no window. The staff did try to cover the window before we found out to help then the chap on reception help me to try and cover the broken window, so cant fault them for that. Would I stay here again, no chance. I cannot put really why this is in the wrong place but if you have ever been to Roubaix you may know what I am talking about. Plus how can a town be shut on a Saturday night? Remember this is my opinion some people may like this hotel. The reason it hasn't got a better review is not just because we had our car broken in to that didn't help it was the restaurant being shut when the website says it is open and the lack of clarity on parking, and breakfast was nothing to shout about either

We stayed here as part of a group at the end of May. The rooms were ok basic but clean. The breakfast choice was very good and the coffee was excellent. We had lunch on our first day and it was extremely tasty. All of the dinners we had as part of a set menu were also very good. Nice fresh bread and no complaints from anyone in the group about the food. By far the best thing about this hotel was Martyn who looked after us all so well. He ensured that there was a vegetarian option for myself and he was really friendly.

Lack ok Irons, so if you like the wrinkle look then ya sure...good location, close to Gare de Roubaix, very friendly barman, not so friendly front desk clerk. Breakfast lady seemed miserable...no ‘gillet jaunes’Merci quand meme....