Hotel Mercure Lille Roubaix Grand Hotel

Hotel Mercure Lille Roubaix Grand Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 419 comentários

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Extras do hotel

  • Protocolo de saúde reforçado com nossa certificação ALLSAFE

  • Edifício art deco

  • Quartos iluminados e com ar condicionado, produtos NUXE

  • A 300 metros a pé do Museu La Piscine e a 15 minutos de metrô até o centro de Lille

  • Serviço de buffet com pratos frescos e caseiros

Localização do hotel

Hotel Mercure Lille Roubaix Grand Hotel

22 avenue Jean Lebas

GPS:50.692593, 3.170813

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Le Vieil Abreuvoir

O restaurante recebe você do meio-dia de segunda ao meio dia de sexta-feira (fechado na sexta-feira à noite, fins de semana e feriados públicos). Oferecemos cozinha gourmet, regional e sazonal; sugerimos também nosso "menu do mercado".


Nossas acomodações

Os quartos foram cuidadosamente decorados com uma mistura de tons quentes e um toque moderno e estão equipados com telas de LCD, TV a cabo, acesso WIFI e banheira ou ducha. As suites familiares dispõe de um sofá-cama incluído e são mais espaçosas oferecendo espaço suficiente para uma família de quatros (incluíndo 2 crianças com menos de 16 anos).

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  419 comentários

Classificação no TripAdvisor  4.0/5  443 comentários

Lovely staff

Classificação TripAdvisor 4.0/5

Amy Rebecca L Couples - Avaliação certificada TripAdvisor

Quiet hotel but the staff explained that Summer is their down time because they cater mostly to businesses/ events. The receptionist was so helpful, he doubled as the bartender and he was really great. The room was simple but not lacking

Friendly staff, poor bed

Classificação TripAdvisor 4.0/5

AWO1971 Negócios - Avaliação certificada TripAdvisor

Hotel is nice, very friendly staff. Hotel a bit worn but clean. only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

Good afternoon, Thank you for your comment following your stay in our hotel. Please excuse us for the bedding problem, I would like to inform you that these will be changed for you in the 3rd quarter of this year. Regarding the pillows, they are referenced by the Accor brand. We will be sure to pass this information. Cordially, Clarisse Galland Sales Department

Nice hotel wrong location

Classificação TripAdvisor 3.0/5

AsfordbyVillagefolk Couples - Avaliação certificada TripAdvisor

Ok so this is a nice hotel. Room was fine, service was good, helpful and polite. This hotel is in an area which is strange. This was a Saturday night when we stayed. The restaurant was closed. One of the reasons for choosing this hotel was because after a 6 hour drive it had a restaurant, so we didn't have to wonder around looking for somewhere to eat. The website says the restaurant is open on Saturdays. But the girl on reception who was really nice told us because its quiet they didn't open. Next point, hotel says parking, got there parking full? Hang on thought the hotel was quiet? So we were advised that free parking was available about 100 metres up the road, this was full. So the receptionist said it would be ok to leave it outside the front of the hotel. This was nice of her. Got up in the morning, car had been broken into, nothing taken apart from a jumper, so had to drive to Calais then 4 hours back home with no window. The staff did try to cover the window before we found out to help then the chap on reception help me to try and cover the broken window, so cant fault them for that. Would I stay here again, no chance. I cannot put really why this is in the wrong place but if you have ever been to Roubaix you may know what I am talking about. Plus how can a town be shut on a Saturday night? Remember this is my opinion some people may like this hotel. The reason it hasn't got a better review is not just because we had our car broken in to that didn't help it was the restaurant being shut when the website says it is open and the lack of clarity on parking, and breakfast was nothing to shout about either

Dear Guest, First of all, thanks a lot for your stay and comment regarding your experience in our hotel. We took good consideration of your impression, and totally understand your disappointment after the events he went through. Indeed, we are sorry about what happened to your car; our private parking was indeed fully booked at this date. We show on our website a “public parking indoor”, which is not ours, but the public parking located 5 minutes walking from the hotel. Regarding the Restaurant’s closure on weekends, there is indeed a mistake on the website we are currently changing, as the text says it is closed but the pyctrogram says the contrary. We are sorry for any inconvenience caused. My colleagues did their best to help them, including providing you with a cheese or charcuterie plate at the bar. Please receive all our sincere apologies your experience. Best regards, Juliette Service commercial

Martyn looked after us very well

Classificação TripAdvisor 4.0/5

sgs67 Friends getaway - Avaliação certificada TripAdvisor

We stayed here as part of a group at the end of May. The rooms were ok basic but clean. The breakfast choice was very good and the coffee was excellent. We had lunch on our first day and it was extremely tasty. All of the dinners we had as part of a set menu were also very good. Nice fresh bread and no complaints from anyone in the group about the food. By far the best thing about this hotel was Martyn who looked after us all so well. He ensured that there was a vegetarian option for myself and he was really friendly.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Lille Roubaix Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team, ans especially with Martin. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Hotel Manager

Not geared for Businees men/woman

Classificação TripAdvisor 3.0/5

DayTrip51041230431 Negócios - Avaliação certificada TripAdvisor

Lack ok Irons, so if you like the wrinkle look then ya sure...good location, close to Gare de Roubaix, very friendly barman, not so friendly front desk clerk. Breakfast lady seemed ‘gillet jaunes’Merci quand meme....

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 101 comentários 6.7/10 Localização
  • 210 comentários 5.2/10 Quarto
  • 208 comentários 8.8/10 Serviço
  • 79 comentários 6.8/10 Café da manhã
  • 78 comentários 5/10 Atmosfera
  • 67 comentários 4.9/10 Comodidades
  • 51 comentários 5.4/10 Limpeza
  • 7 comentários 0/10 Bar

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