信息短信

诺富特伦敦桥酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 10,920 评论

安心悦界(ALLSAFE)认可酒店

+ 18 服务

酒店其他优惠

  • 酒店获得了 Clifton Environmental 的 ALLSAFE 认证

  • 仅需步行 10 分钟可抵达伦敦桥地铁站

  • 俯瞰著名的伦敦博罗市场

  • 可乘火车从伦敦桥站直达盖特威克机场

  • 在伦敦中心设有客人专属停车位

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

诺富特伦敦桥酒店

53-61 Southwark Bridge Road
SE1 9HH 伦敦
英国

电话: +4402070890400

传真: (+44)207/0890410

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • COVENT GARDEN-TOWER GATEWAY :  RV1 SOUTHWARK STREET

  • LIVERPOOL ST至CLAPHAM JUNCTION路公交 :  344路 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :  381 SOUTHWARK BR.RD

  • JUBILEE LINE :  JUBILEE LONDON BRIDGE

  • NORTHERN LINE :  NORTHERN LONDON BRIDGE

  • 乘飞机

    伦敦-盖特威克机场 达到 45公里 / 27.96 英里

  • 乘飞机

    伦敦城市机场 达到 10公里 / 6.21 英里

  • 乘飞机

    伦敦希斯罗机场 达到 30公里 / 18.64 英里

  • 乘火车

    LONDON BRIDGE TRAIN(车站名) 达到 0.6公里 / 0.37 英里

  • 乘火车

    LONDON ST PANCRAS 达到 3.5公里 / 2.17 英里

  • 乘火车

    LONDRES WATERLOO 达到 1.5公里 / 0.93 英里

  • 乘火车

    WATERLOO-EUROSTAR(车站名) 达到 1.5公里 / 0.93 英里

GPS :51.50572, -0.095408

酒店服务

Gourmet Bar & Restaurant

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 客房服务 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 7 会议室
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 182 间客房
    • 10 间残疾人士客房
    • 139 间家庭客房
    • 38 间相通客房
    • 182 间禁烟客房
    • 6 多个楼层
  • 酒店使用的语言
    • 意大利语
    • 荷兰语
    • 波兰语
    • 葡萄牙语
    • 德语
    • 英语
    • 西班牙语
    • 法语
    • 俄语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速传输线 额外收费
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 熨斗
    • 接待处提供熨斗
入住酒店
  • Car park subject to availability 额外收费
    • 酒店内
护理
  • In Balance
    • 酒店内
精品店/购物
  • 礼品店/报亭
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

空间宽敞,设计现代,功能多样,Novotel 客房可以完美地满足您的所有需要,是优雅生活的上佳之选。

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:90 平方米

  • 最大容量:50 个人

  • 最大宴会容量:32 个人

了解更多信息

诺富特伦敦桥酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

10,920 评论

TripAdvisor 评级 4.0/5

2,837 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Great Stay, Very Comfortable

Tripadvisor 评级 5.0/5

Kevin H 27/11/2021 经 TripAdvisor 认证的评论

We had a really comfortable stay at the Novotel. Check in experience was great. Room very comfortable with a nice view. Overnight it was quiet and we slept well. Check out was very smooth. Thanks for a lovely stay.

Great value for money

Tripadvisor 评级 4.0/5

A3167TFjosem Business - 14/11/2021 经 TripAdvisor 认证的评论

With a great comfortable room, the staying at this hotel is quite enjoyable. The staff is always great at welcoming me and the checkout process couldn't be simpler and quicker. The restaurant is also quite good.

Better every time

Tripadvisor 评级 5.0/5

yairm 27/09/2021 经 TripAdvisor 认证的评论

Returned to the same hotel at the end of our trip. Smaller room than before (a minus) but the window could be opened completely (a big plus). Overall very good service and value for money. The breakfast staff were outstanding! Would definitely return

Dear yairm, Thank you for the wonderful review of the hotel! I was pass on the good feedback to the breakfast team! Kind regards, Tim

London Break

Tripadvisor 评级 5.0/5

helenacheung2019 26/09/2021 经 TripAdvisor 认证的评论

We stayed at this hotel for a week in order to attend a wedding. We specifically picked this hotel for its location (not far from where our daughter lives) and also its convenience for visiting the various places we wanted to go to. From check-in through to when we left the staff were very nice and helpful, particularly John and Tim on reception. The room was very nice as was the hotel in general, to the point that we have decided that this is our go to London hotel for future trips.

Dear helenacheung2019, Thank you so much for your great review and kind words! I am glad our team were able to assist you throughout your stay. It makes me happy to know the hotel will be your go-to London hotel for the future. See you next time! Kind regards, Tim

City break

Tripadvisor 评级 4.0/5

spenceceilings 31/08/2021 经 TripAdvisor 认证的评论

The hotel was in an excellent location for our itinerary. It was comfortable and clean throughout. The staff were friendly and helpful. Breakfast was good, as was the food in the bar. The only real criticism would be the lighting in the room, which was a little inadequate particularly in the wardrobe area.

Dear spenceceilings, Thank you for sharing your review and very pleased you enjoyed your stay. We hope to welcome you back on your return to London. Matt

weekend stay

Tripadvisor 评级 3.0/5

grg3sri 22/07/2021 经 TripAdvisor 认证的评论

at central location. friendly staff. stayed in standard rooms with family. great views of city skyscrapers from window. we have to use whatsapp service to ask for room service but then the reply says its restaurant service. have to walked down to reception to ask all the things.

Dear grg3sri, I am glad you liked our location, service and city views from your room. I was sorry to hear you had difficulty contacting our team on whatsapp. We hope to welcome you back on your next visit to London. Matt

Excellent stay

Tripadvisor 评级 5.0/5

Sparktec154 Business - 09/02/2021 经 TripAdvisor 认证的评论

The staff was very welcoming, and went above the call of duty with a little birthday surprise message in my room, which was grateful in these difficult times. The hotel was perfect location for all the food delivery companies to get too

Dear Sparktec154, Our team is very happy to know you enjoyed the birthday treat. These are indeed difficult times but providing the best customer service is our main goal.. always! We truly appreciate your support. We hope to see you back soon! Kind regards, France Nunes and the Novotel London Bridge Family

Lovely hotel - fab breakfast

Tripadvisor 评级 4.0/5

Compass578618 03/02/2020 经 TripAdvisor 认证的评论

Good quality hotel, friendly staff, amazing breakfast, very central location. There were some delays during our arrival and some issues with the beds but the staff were very keen to help and gave us small gifts. The bedroom was small for a family of four, but overall a great stay and I would return.

Dear Compass578618, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London City South. I look forward to welcoming you back again soon. Kind regards,

Great hotel for families.

Tripadvisor 评级 5.0/5

298Drew Family - 13/01/2020 经 TripAdvisor 认证的评论

Glad we booked this hotel for Christmas day after a 15 hour to London. Rooms were big for London and we were able to rest and re-charge before touring London. Great for families as the sofa bed comfortably sleeps 2 people. Breakfast was very good and free for children eating with paying adults. The hotel is also great for people wanting to visit Borough Market. It is only a few minutes walk to the market allowing you to explore before the bus loads of tourists arrive.

Dear 298Drew, Thank you very much for taking the time to share your review with us. Your kind comments about the hotel are highly appreciated. We look forward to welcoming you back to Novotel London Bridge in the near future. Kind regards,

Good location hotel

Tripadvisor 评级 4.0/5

jaroonphan2011 Family - 06/01/2020 经 TripAdvisor 认证的评论

Novotel London Bridge is located at a good location ; not far from London Bridge Station and, in particular, just a few minutes walk to reach Borough Market where we can enjoy plenty of shopping and eating.

Dear jaroonphan2011, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,

GOOD TRIP ON LONDON

Tripadvisor 评级 5.0/5

Micthev Family - 06/01/2020 经 TripAdvisor 认证的评论

GREAT Welcome frome our arrival by Mrs Anjilla and great welcome to the restautant with Guillame , It was a good expereince to booked this hote to visit LONDON with my familly and friends during the hoidays christmas and new year 2020

Dear Michtev, What a wonderful review and we are so glad that we were able to provide such a memorable experience for you. It will be my pleasure to share your positive comments with the rest of our team. Kind regards,

Decent Hotel at a good location

Tripadvisor 评级 3.0/5

Sanjay M Family - 31/12/2019 经 TripAdvisor 认证的评论

Plus points : Friendly staffs, decent breakfast , great location to London undergroud, access to Tesco supermarket and pharmacy Points for improvement : The food quality is par below. The room which I was darkish.Insufficient lighting. On top the bathroom glasses were transparent hence if you are with family it is very disturbing.

Dear Sanjay M, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London Bridge hotel. I was very sorry to hear that you did not overall enjoy your stay with us on this occasion. We have noted your comments about your points of improvement and will investigate and review. We hope we will have another oportunity to welcome you back to Novotel London Bridge. Kind regards,

Another great stay

Tripadvisor 评级 5.0/5

Alex H Friends getaway - 26/12/2019 经 TripAdvisor 认证的评论

We have visited hotel man times. We love the location and the hotel decor has recently been updated , which we really like. The staff are always welcoming to me, my elderly mother, and little dog. We feel that we are seeing old friends when we see Eric and Guillaume,( do hope I have spelt correctly!) We appreciated the new welcome to the room, particularly the card of Borough market. Little touches that really make a difference. We look forward to returning soon.

Dear Alex H, Thank you for your very positive review about the hotel location but more importantly about the service. I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have been recognised and remembered. The spelling of Guillaume and myself are perfect :) and we are very thrilled to see our names on TripAdvisor. We look forward to welcoming you again soon at Novotel London Bridge. Kind regards,

Weekend break

Tripadvisor 评级 4.0/5

Clare H Couples - 18/12/2019 经 TripAdvisor 认证的评论

Hotel in great location provides everything we want. Did not like the new style rooms on the sixth floor. The sink is in the room and there is little privacy in the shower. I prefer a bathroom with all the facilities behind one door. The room itself was very nice but the bathroom was a definite negative for us.

Dear Clare H, Thank you very much for taking the time to share your review with us. I am delighted to hear your experience was close to excellent, however I am sorry to learn that you did not like our room on the 6th floor and add a preference on your profile to ensure on a future visit we won't allocate this type of room. We do hope we get an opportunity to welcome you back to the hotel in the near future. Kind regards,

Good value for money

Tripadvisor 评级 4.0/5

A3167TFjosem Business - 16/12/2019 经 TripAdvisor 认证的评论

Nice business hotel to stay in, close to London Bridge. The service is excellent and the rooms are very good. Also enjoy the meals at the restaurant, which now also includes live musicians / singers performing close by.

Dear A3167TFjosem, Thank you for taking the time to review us with 4-stars following your recent stay at the Novotel London City South hotel. I am glad high level of our customer service met your expectations. We very much look forward to welcoming you back to the hotel in the future. Kind regards,

Most rooms have open plan bedroom - bathroom layouts

Tripadvisor 评级 5.0/5

Sydney-sider_ML Family - 15/12/2019 经 TripAdvisor 认证的评论

Most rooms have open plan bedroom - bathroom layouts, with a window between the shower and room and the sink in bedroom - if this kind of design annoys you, then I wouldn't recommend this hotel. Otherwise, the location is excellent, rooms are well equipped, staff are friendly and the breakfast is good.

Dear Sydney-sider_ML, Thank you very much for taking the time to share the review with the online community. I am delighted to hear that you enjoyed your stay with us. We all look forward to welcoming you back in the near future. Kind regards,

Perfect stay, we will be back

Tripadvisor 评级 5.0/5

ChrisWooltz Couples - 06/12/2019 经 TripAdvisor 认证的评论

We have been staying at this hotel many times before, the suites are really nice with a beautiful sleeping room with open bathroom and second room with a sofa bed, second TV and a table with chairs. People at reception are very friendly and helpful. The breakfast buffet is very good, with Lili the most lovely lady working there, it's always a pleasure to see you again. Thank you for making us feel home.

Dear ChrisWooltz, Thank you very much for taking the time to share your review with the online community. I am delighted to read your detailed feedback and I will certainly pass your kind comments to the staff. I am sure that Lily will be thrilled to see her name on TripAdvisor. We all look forward to welcoming you back to Novotel London Bridge soon. Kind regards,

Weekend in London

Tripadvisor 评级 3.0/5

ChristopheL995 Couples - 13/11/2019 经 TripAdvisor 认证的评论

I am ACCOR Gold Status. Not possible to get early check in before 2pm on Friday Nov.8th, 2019 Not possible to get late check out after 12am on Sunday Nov.10th, 2019 Only one lift was available during all this 3 days. 2nd one out of order. Very long queue every morning to go down and upstair. Our room was 6th floor

Dear ChristopheL995, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards,

Great Location Hotel

Tripadvisor 评级 3.0/5

Kdixvi Friends getaway - 17/10/2019 经 TripAdvisor 认证的评论

I went with some friends for a weekend in London. I travel quite a lot and I have been in multiple Novotels before. The location is perfect close to the main attractions, the City and the tube. The rooms and facilities are standard for Novotel hotels, with a quite trendy bar area. I was really disspointed with the service received from the bar team and restaurant team, also the service from some of the receptionist (not all!). The breakfast was really small for a hotel of this size and on Sunday service I had to wait more than 10 minutes for fried eggs that never arrived... It was disapointing that everytime we asked something in the bar area for dinner or even a coffee it took ages to be served and seems the waiters didn't know the menu/drinks as everything we asked was out of stock. It could have been a great stay if the service met the Novotel standards at least.

Dear Kdixvi, Thank you for taking the time to tell us about your experience at the Novotel London City South. I am sorry that your experience did not meet your expectations in our restaurant and bar; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have personally taken the necessary measures to address the points you have highlighted in your review. Please feel free to send me more information in regards to your experience during your stay directly to me via email on h3269-fb@accor.com. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Berteau Food and Beverage Manager

Dissapointing second stay

Tripadvisor 评级 2.0/5

anishkadesilva2019 Business - 13/09/2019 经 TripAdvisor 认证的评论

Location is excellent, Restaurant food, team and service was fabulous. Disappointing arrival experience, front desk staff who did the check in was very unprofessional. (It happened to be the same person who did my check in the first stay and the recent stay too. Poor housekeeping service.

Dear anishkadesilva2019, Thank you for taking the time to write a review following your recent stay at the Novotel London City South hotel. I was delighted to hear you found our location to be excellent however I am very sorry that your overall experience did not meet your expectations on this occasion. At Novotel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. I hope it will not deter you from with us again in the future. Kind regards,

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