诺富特伦敦桥酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,684 评论

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53-61 Southwark Bridge Road, SE1 9HH 伦敦, 英国

描述

酒店其他优惠

  • 酒店获得了 Clifton Environmental 的 ALLSAFE 认证

  • 仅需步行 10 分钟可抵达伦敦桥地铁站

  • 俯瞰著名的伦敦博罗市场

  • 可乘火车从伦敦桥站直达盖特威克机场

  • 在伦敦中心设有客人专属停车位

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酒店位置

诺富特伦敦桥酒店

53-61 Southwark Bridge Road
SE1 9HH 伦敦
英国

GPS:51.50572, -0.095408

电话
传真 +44 20 7089 0410

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR AND RESTAURANT

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,684 评论

TripAdvisor 评级  4.1/5  3,153 评论

卓越奖 2025

Amazing stay

Tripadvisor 评级 5.0/5

Fahad H 经 TripAdvisor 认证的评论

The hotel was amazing the staffs was brilliant and the location was amazing I would highly recommend for people to come and stay here it’s absolutely amazing

Great hotel for weekend break

Tripadvisor 评级 5.0/5

Lucy M 经 TripAdvisor 认证的评论

We had a fab stay which was improved by being upgraded on arrival. The room was clean spacious and comfy. The reception desk staff were really friendly and helpful. Breakfast was good. Round the corner is Borough market and many really good restaurants. A great base for a weekend in London.

Dear Lucy, Thank you so much for your lovely review! We’re thrilled to hear you had such a great stay and that the upgrade made your visit even more enjoyable. It’s wonderful to know you found the room comfortable, our team friendly, and the location convenient for exploring Borough Market and the nearby restaurants. We hope to welcome you back soon for another fantastic weekend in London! Kind Regards, Magdalena Room Division Manager Novotel London Bridge

Ok hotel, but zero privacy in bathrooms

Tripadvisor 评级 3.0/5

Trond S 经 TripAdvisor 认证的评论

Friendly staff, clean hotel. Good (though noisy) breakfast. Located not far from tube stations. The biggest problem is the bathrooms that have the idiotic lack of privacy that seems to be the standard in hotels nowadays. The entire bathroom wall was frosted glass so when showering, your silhouette is visible to anyone in the room. In addition the whole room lights up through the bathroom wall when someone visits the toilet at night. The bathroom door is also not lockable and is made out of two thin saloon style swing doors with huge gaps in them, offering absolutely zero privacy.

Dear Tronds520, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our friendly team, clean facilities, and convenient location near the tube stations. We are sorry, however, that the bathroom design did not meet your expectations. Your comments regarding privacy and lighting are completely valid, and we understand how this could affect your comfort. We’ll be sure to share your observations with our management and design teams as we continually look for ways to improve our guests’ experience. We truly appreciate your constructive comments and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Carla Viegas

AMAZING

Tripadvisor 评级 5.0/5

Sightseer00691674354 经 TripAdvisor 认证的评论

I have stayed at Novotel London Bridge and it was an absolutely amazing experience. Front Office team is very polite, friendly and professional. Check in and check out was very smooth. Room was in great size- trust me in London you may see much smaller rooms. Housekeeping’s team, very dedicated and they did job perfectly! Food at the restaurant was delicious and if you book during the check in you have 15% off for food! I did not have chance to have breakfast however it looked 👍🏻 Location is perfect, 5 mins from the tube station. Well done management for all effort that you put in that place and of course well done to your amazing team!

Good afternoon, Thank you so much for your kind words and for taking the time to share your experience with us. I am absolutely delighted to hear that you had such an enjoyable stay in our hotel. It is very nice to know that our Front Office and Housekeeping teams left such a positive impression. The team was very happy to see your review. I am also glad you found the room spacious and appreciated the restaurant’s food and discount offer. It is a shame you did not get a chance to try the breakfast. Hopefully, next time we welcome you. Thank you again for your thoughtful feedback. Kind regards, Eva Nunez Operations Manager

Bad experience

Tripadvisor 评级 2.0/5

pranav123f 经 TripAdvisor 认证的评论

We are surprised to note that novotel which is world wise famous has such poor service in novotel london bridge . We stayed for 15 days but house cleaning was not upto the mark .No water was refill on dially basis and sometimes the used cup was not washed . At the time check out The receptionist was very rude and giving negative response to our housekeeping complaint. We will avoid to book this hotel in near future

Dear Pranav, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few points regarding your comments. Our reception team was not being rude during your checkout we were simply explaining our standard procedures. The room you booked includes a complimentary bottle of water upon arrival, and guests are welcome to refill it at the water fountains available next to the reception. Regarding housekeeping, please note that mugs or cups containing any liquid cannot be replaced as it may contain drinks that have a medicine for example. Our housekeeping team follows these protocols to ensure proper handling of guest items. Once again, thank you for your feedback and we hope to welcome you back again. Kind Regards, Magdalena Room Division Manager Novotel London Bridge

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其他网络用户评价我们的酒店

  • 1,553 评论 9.7/10 位置
  • 1,800 评论 7/10 房间
  • 1,817 评论 8.8/10 服务
  • 13 评论 7.6/10 上网
  • 1,203 评论 8.6/10 早餐
  • 724 评论 7.8/10 清洁度
  • 460 评论 9/10 氛围
  • 275 评论 5.3/10 性价比

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