Classificação clientes Avis (Classificação ALL) 3.3/5 439 comentários
Os 99 quartos recém-reformados do hotel oferecem aos hóspedes uma variedade de opções de acomodação, incluindo suítes e quartos Family e acessibilidade aprimorada. Todos os quartos são para não fumantes, com acesso WIFI grátis, TV de tela plana com canais por satélite, secador de cabelo, ferro e tábua, cofre, máquinas de chá e café e telefone direto.
Mercure Southampton Centre Dolphin
34 - 35 High Street, Southampton
SO14 2HN SOUTHAMPTON
E-mail de contato
Acesso: 500 m / 0.31 mi 10 min walk / 5 min drive
Acesso: 500 m / 0.31 mi 10 min walk / 2 min drive
Check-in a partir das - Check out até as
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A assinatura tem design e aparência contemporâneos. O menu oferecerá vários pratos para agradar a todos, usando ingredientes frescos de origem local. Café da manhã das 6h30 às 9h30 de segunda a sexta, e das 7h30 às 10h30 aos sábados, domingos e feriados.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Avoid - Desperate need of refurb !
Classificação TripAdvisor 1.0/5
Andrew H Avaliação certificada TripAdvisor
Firstly I would just like to say that I am not in the habit of giving bad reviews , but after making my complaints to the Dolphin management over 2 months ago , I am still waiting for some reasonable explanation or apology to my observations. My wife and I had booked a cruise from Southampton and needed a place to stay the night before with parking . We were traveling down from the North East in an all electric car so It was essential I found a hotel with car charging points in situ . When I telephoned the hotel to ask , they told me they did have car chargers at the hotel , and when they said they did a cruise and stay package I thought perfect , so book it . On arrival at the Hotel , I had to park in a bus lane with my hazards on as they had no access from the main road . I was told by the reception to drive around to the back where I could park on their wasteland (sorry car park !) . The entrance being hidden away in a back street . Once I managed to find the wasteland of rubble (sorry car park) , I had to drive extremely careful as my Tesla car is quite low and the ground was very uneven concrete slabs and brick . I looked for a charger but there was none , which was worrying as I had very little battery left . I asked the receptionist where the chargers were and got the reply "chargers ? what's that " I told her that I had been told there were supposed to be on site , to which she replied " well there isn't any " . At this point another man stepped in and asked who told me they had chargers ? So I pulled out my email confirmation which clearly stated " we have car chargers on site " He said he had no idea who the girl was that emailed me , " must be from head office" I said that we were planning to drive over to the Isle Of Wight and needed a full charge when we got back from our cruise , so where could I find a supercharger in Southampton ? "no idea " was the reply . He then decided to look on the internet but found no fast chargers within distance of the charge I had left . So after a 7 hour drive , my first night of the holiday was spent driving around the docks and sitting in my car whilst it was charging . And to add insult to injury , I returned to home after a 2 week cruise to find I had been fined £100 for parking in the Mercure Dolphin waste ground , which I had paid for as part of the cruise & stay deal . ( this was cancelled after days of telephone calls to dispute it however) Regarding the Hotel staff , I found them unknowledgeable and uninterested in my ordeal or anything I asked . The room was awful , dirty carpet , the walls and ceiling has big cracks in them . The paintwork on the windows was filthy , with a 'lovely ' view of an overflowing skip. The bed was in 2 halves and not screwed together so it moved when you rolled over . The bathroom ceiling was all mouldy , as was the grouting . And the TV remote did not work ! The breakfast buffet was adequate , but not hot . I was sent a review form to complete by the Mercure group on my return , which I did fill out and included photos and emails backing up everything , As of November 18th , I am still awaiting a reasonable response !
Great place to stay
Classificação TripAdvisor 5.0/5
Dullmaier-H Avaliação certificada TripAdvisor
The hotel room was good beds clean. Bathroom clean as well. Staff were brilliant. Leigh-Anne at breakfast I hope your company realises what a great asset you are to them. Thank you for everything. I would come back
Dear Nomad, Thank you for the great feedback. Kind regards,
Avoid at all costs
Classificação TripAdvisor 1.0/5
joolesessex Friends getaway - Avaliação certificada TripAdvisor
Avoid at all costs ! It’s a pit We travel round the country to see my son in shows and this place us by far the worst and not the cheapest No basic cleanliness Stained carpets Dirty walls Broken curtain Unhinged bed bases And much much more The staff are friendly that’s the only good thing I can write !
Dear Joo, Thank you for your feedback and please accept my apologies for any inconvenience caused. Kind regards,
Great location - friendly staff
Classificação TripAdvisor 5.0/5
GibraltarMissy Avaliação certificada TripAdvisor
Great value room - I have stayed here previously so was very pleased with my front facing room. Did smell of paint but not unpleasant. Happy to see the rooms are being refurbished/refreshed. Bedding and pillows good quality. Clean bathroom. Fabulous location in town, quite close to university and all the shopping . Staff always pleasant. Not used the bar or restaurant as lots of choice in high street.
Dear gibraltarMissy, thank you for your great feedback. Kind regards,
In need off repair
Classificação TripAdvisor 2.0/5
L888Nobel Couples - Avaliação certificada TripAdvisor
Stayed at this hotel about 12 years ago. Dont remember it being like this. We got the key for room at a good time. Staff nice and friendly, but the hotel its self in need off repair room smelly and carpets marks on them generally very tired think your paying for the location rather than anything else. Which is a shame i would definitely not stay here again unfortunately.
Dear L888Nobel, thank you for your feedback. Kind regards,
Em parceria com o TripAdvisor
Preço inicial por uma noite para 1 pessoa na categoria de quarto próximo ao preço, exceto serviços adicionais, exceto café da manhã. Ele corresponde ao menor preço público, incluindo todos os impostos (IVA e imposto de turismo) para a acomodação em questão, encontrado no site https://all.accor.com/ hoje, para uma hospedagem de uma noite no período dos próximos 20 dias. Varia de acordo com o período e a disponibilidade. O preço só será garantido no momento da reserva. Todas as reservas (no exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva naquela moeda será garantido. Nós lhe oferecemos uma estimativa da conversão em sua moeda, mas isso não é obrigatório. No momento do pagamento, seu banco poderá cobrar taxas bancárias e/ou taxas de câmbio.Voltar ao preço do quarto