Hotel de l'Opera Hanoi - MGallery Collection 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,062 أراء

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Hotel de l'Opera Hanoi - MGallery Collection - Image 4
29 Trang Tien street, Hoan Kiem district, 10000 HANOI, Vietnam

الوصف

خدمات الفندق الإضافية

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • "A sleek & contemporary design seeped in history and culture "

  • Room Service

  • Indoor heated pool

الإقامات المتوفرة لدينا

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موقع الفندق

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

نظام تحديد المواقع العالمي (GPS):21.024762, 105.855616

الهاتف
فاكس +84 24 6282 2888

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,062 أراء

تقييم TripAdvisor  4.5/5  2,101 أراء

2024 شهادة تميّز

Nice hotel in front of the famous opera

ملاحظة Tripadvisor 5.0/5

Pat042 تقييم TripAdvisor المعتمد

An iconic hotel just in front of the opera of Hanoi. Plenty of people come around to take pictures of themselves ... funny. Rooms are comfortable, clean. Don't expect too much about the swimming pool (only a few seats and no real view but you don't go to hanoi for that). Nice and pro staff, good restaurant inside the hotel and very comforable bar with snacks. only negative point : there is next door a bar, with very loud music during the night (bass) which makes the night very unforcomforable (the wall are even tembling ... )

Pleasant stay

ملاحظة Tripadvisor 5.0/5

Escape08913805696 تقييم TripAdvisor المعتمد

We had a pleasant stay at this hotel. The staff was friendly and helpful. The hotel had a lovely Holiday atmosphere. They even gave us holiday tea and cookies.The breakfast buffet was also very good with many and hight quality choices. The location is very convenient close to main attractions.

Dear Escape08913805696, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback! Pleased to learn that you appreciated the holiday arrangements which our team have made great efforts to put together! From all of us, wishing you a very happy holidays ahead and hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Absolutely worse staff ever

ملاحظة Tripadvisor 1.0/5

ChristianTosii تقييم TripAdvisor المعتمد

Such an uneducated and misbehaviour staff. If he did study well, he might have a better morality. Sometimes when you're trying to be nice, but some people will not let you do that. Don't hesitate to tell them their fault, or not, they absolutely think that they are right and insult you. Be a nice but wise customer

Dear Christian Tosii, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Worse experience with the service!

ملاحظة Tripadvisor 1.0/5

frankmanfe تقييم TripAdvisor المعتمد

You guys should better change your staff attitude. Such awful behaviour, yelling at the others. Definitely not highly recommend this place. I don't think that is hard to be polite and behave gently. last time there. much upset this time =))0

Dear frankmanfe, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Scammy business practices - Only want your $$$ beware, despite having lofty company value

ملاحظة Tripadvisor 1.0/5

travelempathy تقييم TripAdvisor المعتمد

My travel agency website had a bug that booked the wrong trip info. Contacted hotel, refused to make any adjustment, only want the money and not willing to help out even their own loyal customer base. Shame on you because I was planning on staying here for my business trip every quarter.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 347 أراء 9.6/10 الموقع
  • 439 أراء 7.5/10 الغرفة
  • 574 أراء 9.4/10 الخدمة
  • 9 أراء 8.3/10 إنترنت
  • 177 أراء 9.3/10 المطاعم
  • 170 أراء 9.2/10 الإفطار
  • 167 أراء 8.2/10 شعور
  • 88 أراء 7.1/10 مستوى النظافة

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جميع فنادقنا في Hanoi

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.