Sofitel Legend Metropole Hanoi

Sofitel Legend Metropole Hanoi 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 1,708 أراء

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الوصف

خدمات الفندق الإضافية

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

فندق ALLSAFE معتمد

موقع الفندق

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI
Vietnam

الهاتف +84 24 3826 6919

فاكس +84 24 3826 6920

  • LONG BIEN STATION.:  N/A LONG BIEN STN

  • TRANG TIEN STREET:  2, 34, 45, 9, 23 Trang Tien

  • بالطائرة

    HANOI NOIBAI عند 35كم / 21.75 ميل

  • بالقطار

    HANOI RAILWAY STN عند 1.24كم / 0.77 ميل

نظام تحديد المواقع العالمي (GPS):21.025616, 105.856115

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
في الفندق
  • مسبح
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
قرب الفندق
  • موقف

الإقامات المتوفرة لدينا

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more. Other hotel room features include broadband Internet, LCD televisions as well as Balmain bathroom amenities. We ensure that your stay with us is as comfortable and smooth as possible.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  1,708 أراء

تقييم TripAdvisor  5.0/5  8,357 أراء

2022 شهادة تميّز

Real Legend hotel

ملاحظة Tripadvisor 5.0/5

tdoanh المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Really good to stay at sofitel Metropole Hanoi, a legendary world class hotel. As Platinum member, I got upgraded to Premium room. Club lounge and breakfast was great. Staffs were friendly and nice, room was in good conditions with luxury ambiances. Hope to come back to stay again!

Dear tdoanh, We would like to thank you very much for your loyalty and for sharing your impressions after your recent stay at Sofitel Legend Metropole Hanoi. We are all very delighted to read your positive feedback regarding our charming hotel with the great breakfast, great Club lounge good room with nice ambience. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Bad service

ملاحظة Tripadvisor 1.0/5

thanhthaomk1986 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The staff didn’t serve customer well. I reminded 3 times to write invoice. They forgot and responded disrespectful especially the accounting staff. They didn’t welcome guests in proper way as I expected as five star services.

Dear thanhthaomk1986, I take a great concern referring to your rating. I sincerely apologize for any inconvenience if you encountered. May I invite you to contact us via h1555-gm3@sofitel.com for further details such for your negative experience so we could review with the team? We do value direct customer feedback as well as opportunities to improve on our offering and services. Thank you again for sharing and I look forward to hearing from you soonest. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

The Comeback

ملاحظة Tripadvisor 5.0/5

jumarova2020 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The hotel is located so conveniently right in the heart of the city. Impeccably clean rooms. The food at Angelina restaurant and Le Club was amazing. Every time Ms Ha - the Spa manager and Ms Chien - a therapist, are making the experience unforgettable.

Dear jumarova2020, I would like to thank you very much for your return. We are glad reading on your comments and how you define your experience at Sofitel Legend Metropole Hanoi. Thank you for recognizing our room, our food and the service rendered by Ha and Chien. We will live with our values of offering our guests the excellent service you well-deserve. Please rest assured that your great comment will be shared with them and the Metropole team. We eagerly look forward to your next return visit. Yours sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

THANK YOU SO MUCH

ملاحظة Tripadvisor 5.0/5

thetrachafn المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stayed at the Metropole Hotel Ha Noi last February 28. I have used the laundry service. The receptionist named Yen found the money I forgot in my clothes and sent it back to me. I really appreciate this and always trust the hotel's staff. Therefore, when I have the opportunity to work and travel in Ha Noi, I always choose Metropole Ha Noi hotel. I consider this my second home. THE TRACH NGUYEN HUU

Dear thetrachafn, Thank you very much for your feedback; we truly appreciate you taking the time to give us your valuable comment from your most recent stay with us. We are very happy to read that Sofitel Legend Metropole Hanoi is considered as your second home. Your nice words about our Ambassadors Yen are highly appreciated. Rest assured that the compliments will reach her and the whole team. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. We look forward to welcoming you back before long. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Best hotel ever!!

ملاحظة Tripadvisor 5.0/5

becks43282 تقييم TripAdvisor المعتمد

This is one of the best hotels I have ever stayed in. Everything about the hotel is fabulous and you begin relaxing from the moment you walk in. The room was spotless, the bed is the most comfortable bed I’ve ever slept in! Swift room service, incredible food and dinner in Angelina’s did not disappoint. Have stayed at the metropole several times and it is always outstanding!

Dear becks43282, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are a delight to read, We are glad to learn that you loved our hotel relaxing atmosphere, our comfortable bed, our angelina as well our food and dinner. All your encouraging remarks will be passed on with the entire Metropole team. We appreciate your kind recommendation and we look forward to welcoming you back soon to Sofitel Legend Metropole Hanoi. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

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