Mercure Hanoi la Gare 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 588 أراء

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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

الوصف

خدمات الفندق الإضافية

  • In front of Railway Station, close to ICE Exhibition Centre, French Quarter, Old Quarter

  • Ideal for both business and leisure travelers

  • Modern facilities of midle-scale international standard

  • High comfort with silent sleeping experience

  • The best of local cuisine and the largest wine selection offered at huge discounts

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موقع الفندق

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

نظام تحديد المواقع العالمي (GPS):21.0262, 105.841778

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  588 أراء

تقييم TripAdvisor  4.3/5  1,447 أراء

2025 شهادة تميّز

Good location, nice size of room.

ملاحظة Tripadvisor 5.0/5

MollyMonchaya Friends getaway - تقييم TripAdvisor المعتمد

A very nice hotel in a perfect location, juat about 2 km from Hanoi train station. Lots of cafe, shopping, food, spa in walking distance. Staffs ate very nice and attentive. Ms.LYNH at the bar is an outstanding staff. The other staffs are excellent as well.

Dear MollyMonchaya, Thank you very much for your wonderful feedback and perfect rating! We are delighted to hear that you enjoyed our convenient location and the comfortable room size. It’s great to know that you appreciated the attentive service from our team, especially Ms. Linh at the bar. Your kind words motivate us to continue delivering excellent hospitality. We look forward to welcoming you back to Mercure Hanoi La Gare soon. Sincerely, Nga Vo (Ms.) Front Office Manager

Great staff. Nice peoperty. Excellent Customer service.

ملاحظة Tripadvisor 5.0/5

sunalive Solo travel - تقييم TripAdvisor المعتمد

This place is well maintained, very close to the Old Quarter which makes it very convenient. The staff here are super nice, very welcoming and pleasant to talk to. Special mention about Minh and Nyuyen. They went out of their way to help us when we lost a mobile phone in a hail cab. We didn't even know the cab detail. They talked and arranged to deliver the phone to the hotel with only the local number we got in the phone when we landed. I'll definitely recommend this property for it's location and the exemplary customer service.

Dear sunalive, Thank you so much for your kind words and for taking the time to share your experience at Mercure Hanoi La Gare! We're delighted to hear that you found our property well-maintained and conveniently located near the Old Quarter. Most of all, we're incredibly proud that our team—especially Minh and Nguyen—left such a positive impression. We’re very glad they were able to assist you in recovering your phone; going the extra mile for our guests is exactly what we strive for. Your recommendation means a lot to us, and we look forward to welcoming you back the next time you're in Hanoi! Sincerely, Nga Vo (Ms.) Front Office Manager

Noisy rooms!

ملاحظة Tripadvisor 1.0/5

nivhana Solo travel - تقييم TripAdvisor المعتمد

Stayed here for one night - wasn’t given any upgrade. Booked the Superior hotel room as read reviews proclaiming that the soundproofing was good and the hotel was quiet but this must only apply to the top floor as have been barraged with noises from inconsiderate guests since after midnight. Placed in room 611, which is a corner room, and assured this was a quiet room but can hear all sorts of banging from the neighbors upstairs and next door. Oh, you can hear their chit chatter as well, which is not a great thing at 5:50am! Contacting the front desk was useless as still heard banging noises after. The only plus is the comfy bed, and the heater, but the sleep quality due to the poor soundproofing was abysmal. Not coming back.

Dear nivana, Thank you for taking the time to tell us about your experience at the Mercure Hanoi la Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nga Vo (Ms.) Front Office Manager

Located close to the railway station and a short walk to the Old Quarter

ملاحظة Tripadvisor 4.0/5

joe B Solo travel - تقييم TripAdvisor المعتمد

Friendly and efficient front desk. Rooms are spacious and comfortable. breakfast in the dinining room offers a great selections of fresh foods catering for all tastes. Dining in the restaurant is a pleasure with an an a La carte menu of fresh beautifully presented dishes.

Dear Joe B, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly and efficient front desk team, and that you found your room to be spacious and comfortable. It's also great to know you enjoyed our breakfast selection and the dining experience in our restaurant. We're committed to providing our guests with the best possible service and dining options, and your comments mean a lot to us. We look forward to welcoming you back in the future! Sincerely, Nga Vo (Ms.) Front Office Manager

Support from hotel’s staff

ملاحظة Tripadvisor 5.0/5

Văn L تقييم TripAdvisor المعتمد

During my stay, the hotel staff was very helpful. I appreciate the help of Mr. MinhDat 97. I sometimes stay at this hotel during business trip. place: 4/5 Staff: 5/5 Stuff: 4/5 Service: 5/5………………………………………………………………………………………………………………..

Dear 740v_nl, Thank you very much for your kind feedback and for your continued trust in Mercure Hanoi La Gare during your business trips. We are especially pleased to hear that Mr. Minh Dat provided helpful support during your stay — we will be sure to pass along your appreciation to him. Your positive comments regarding our service and staff truly motivate us to continue delivering excellent experiences. We look forward to welcoming you back on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 316 أراء 9.5/10 الموقع
  • 350 أراء 7.6/10 الغرفة
  • 448 أراء 9.5/10 الخدمة
  • 15 أراء 6.5/10 إنترنت
  • 197 أراء 6.2/10 مستوى الراحة
  • 160 أراء 8.8/10 مستوى النظافة
  • 144 أراء 8.8/10 الإفطار
  • 96 أراء 9/10 المطاعم

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Hanoi

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.