Отель Novotel Лондон Паддингтон 4 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 15 662

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Номер 1

Число гостей
Возраст детей

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  • Получаете преимущества

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+ 19 Услуги

Особенности отеля

  • Бассейн, сауна и фитнес-центр

  • 15 минут до аэропорта Хитроу на поезде Heathrow Express

  • 206 современных номеров, 11 номеров для гостей с ограниченными возможностями

  • 11 прекрасно оборудованных конференц-залов и бесплатный WIFI

  • Несколько минут пешком до Гайд-парка и Кенсингтонских садов

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животнымиПлатные услуги
  • Отель с номерами только для некурящих
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выездПлатные услуги
  • Прачечная
Развлечения и отдых
  • Бассейн с подогревом в помещении
  • Фитнес-центр
  • Сауна
Питание
  • ЗавтракПлатные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 11
  • Веб-уголок для Mac
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования
Информационное сообщение

Расположение отеля

Novotel Лондон Паддингтон

3 Kingdom Street
Sheldon Square
Paddington
W2 6BD лондон
united kingdom

Телефон: +442072666000

Факс: (+44)207/2666010

Заезд с 14h00

Выезд до 12h00

  • PADDINGTON :  7,18,23,27,159 Paddington or Bishops Bridge Rd

  • PADDINGTON :  4 LINES PADDINGTON

  • На самолете

    LONDON CITY На расстоянии 18,99 км / 11,8 миль

  • На самолете

    LONDON GATWICK На расстоянии 55,6 км / 34,55 миль

  • На самолете

    LONDON HEATHROW На расстоянии 27 км / 16,78 миль

  • На поезде

    LONDON PADDINGTON На расстоянии 0,15 км / 0,09 миль

GPS:51.519425, -0.180974

Наши номера

Номер Superior с 1 двуспальной кроватью и диваном

  • Максимальное количество гостей: 3
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Заказы в номер по ТВ(...)

Номер Superior с 1 двуспальной кроватью и двуспальной диван-кроватью

  • Максимальное количество гостей: 4
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Заказы в номер по ТВ(...)

Номер Superior с 2 односпальными кроватями

  • Максимальное количество гостей: 2
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Заказы в номер по ТВ(...)

Номер Executive с 1 двуспальной кроватью и диваном

  • Максимальное количество гостей: 3
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Заказы в номер по ТВ(...)
Номера

Наши бары и рестораны

ELEMENTS RESTAURANT

Тип кухни: Интернациональная кухня

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

меню (PDF)

Обед

11:00 - 15:30

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Ужин

18:00 - 22:00

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BAR

Недоговорная фотография

Погрузитесь в оживленную атмосферу в баре отеля Novotel. Вас ждет широкий выбор пива, вина и коктейлей, а также стильная обстановка и приветливый персонал. Наш бар - это отличное место для того, чтобы расслабиться и отдохнуть.

меню (PDF)

Обед

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Ужин

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 11

  • Максимальный размер: 150 м²

  • Максимальная вместимость: 150 человек

  • Максимальная вместимость банкетного зала: 80 человек

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Отзывы наших гостей о
Novotel Лондон Паддингтон

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.4/5

Отзывов: 15 662

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 3 018

2020 Сертификат качества TripAdvisor
Сертификат качества 2020

Excellent experience.

Примечание: Tripadvisor 5.0/5

Journey01682614328 16/10/2020 Реальные отзывы TripAdvisor

Everything about Novotel is always excellent. Warm welcome and excellent customer services. Great location connecting whatever you may need. Gili gave a first class service and friendliness. You are a great asset to your bosses. Thank you. Henry and rest of the team, you made us unique and at home. Novotel Paddinton is the place.

Dear Journey01682614328, Many thanks for your kind review. We are delighted to learn that you have enjoyed your stay. Gili, Henry and the whole team here at Paddington look forward to welcoming you again very soon! Kind regards, Paulo Bernini - Operations Manager.

Perfect hotel, great service, location for up to 60y.o.

Примечание: Tripadvisor 5.0/5

avibessler 02/03/2020 Реальные отзывы TripAdvisor

The Paddington hotel is just formdable, so start with it offers a level of SPA and Relaxation that is very rare in London. The rooms are not huge but are very comfotable and well set, and the hotel is clean. The location is where I could see that my younger members could have access easily but it is more challanging with its connectivity for the elders.

Dear avibessler, Many thanks for your review. Looking forward to welcoming you and your family again soon! Kind regards, Paulo Bernini - Operations Manager.

Perfect Stay

Примечание: Tripadvisor 5.0/5

LisatamHoward 19/02/2020 Реальные отзывы TripAdvisor

The sparkles welcome was amazing and started our weekend of just perfectly, the talent who checked us in was warm and friendly as were all the team we came in contact with. Thank you for our weekend 'Heartists'

Dear LisatamHoward, Many thanks for your review. Looking forward to welcoming you and your family again soon! Kind regards, Paulo Bernini - Operations Manager.

Couple

Примечание: Tripadvisor 5.0/5

Trudy H 09/02/2020 Реальные отзывы TripAdvisor

The hotel was in a great position near Hyde Park. The staff and the hotel were very welcoming. We had a lovely stay and the pool, gym and steam were an added bonus. My partner and I enjoyed the breakfast, great choices. Bar snacks were great too.

Dear Trudy H, We are delighted that you have enjoyed your stay with us. Looking forward to welcoming you again soon!kind regards, Paulo Bernini.

Excellent weekend

Примечание: Tripadvisor 5.0/5

782tim 06/02/2020 Реальные отзывы TripAdvisor

We spent a great weekend in London based at Novotel Paddington. Staying in the same hotel as some friends it was a good centre for the activities we had planned. Wed enjoyed excellent food in the restaurant on the Sunday evening and the wine waiter was very attentive and helpful.Everything was made very easy for us. Room was comfortable and well appointed and clean We would definitely be happy to return and would recommend If I have one criticism it would be that the room was for the most part too warm and the air conditionin/cooling didn’t seem to work at all

Dear 782tim, Lovely to learn how much you have enjoyed your stay! Looking forward to welcoming you again soon! Kind regards, Paulo Bernini

Love the location

Примечание: Tripadvisor 5.0/5

Marvelarani Family - 12/01/2020 Реальные отзывы TripAdvisor

the location is excellent, near to paddington station - so it's very convenient for me to travel from Reading. It's just that the room is too hot, so we have to open the window, but other than that, we are very pleased with our stay in Novotel Paddington.

Dear Marvelarani, many thanks for your review and feedback. Looking forward to welcoming you again soon! Kind regards, Paulo

Spacious room!

Примечание: Tripadvisor 4.0/5

IkramAbidin Family - 07/01/2020 Реальные отзывы TripAdvisor

The hotel was welcoming. Clean and comfortable.A short walk to Paddington Station. Only downside are there is no air conditioning in the room and towels are worn out. Other than that, it was pleasant stay.

Dear IkramAbidin, Many thanks for your review and feedback. As you rightly said our rooms are fitted with a ventilation system with the in room and public areas temperature controlled centrally. I am glad to learn that you have overall enjoyed your stay with us. Looking forward to welcoming you again soon, kind regards, Paulo.

NEW YEAR BREAK

Примечание: Tripadvisor 3.0/5

Trevor N Couples - 05/01/2020 Реальные отзывы TripAdvisor

Have stayed here before and been very pleased however this time there was a big issue with room service. Stayed for 4 nights and had no room service ie sink,bath,toilet not cleaned, room not hoovered etc.Spoke to management and a partial refund was made, reception staff very pleasent and would stay again when room service is sorted

Dear Trevor N, Many thanks for the feedback and compliments to our reception team. My most sincere apologies again for the experienced with servicing your room. Looking forward to welcoming you again, kind regards, Paulo Bernini.

Overnight at Novotel London Paddington

Примечание: Tripadvisor 5.0/5

GlobeTrotting493757 Business - 17/12/2019 Реальные отзывы TripAdvisor

Great location near train station. Wonderful staff and fine room with nice touch of a personalized welcome letter and plate of chocolates. Would help to be able to cool or control temperature of room as was a bit hot at night to sleep but overall great room and very comfortable.

Dear GlobeTrotting493757, Many thanks for your review and feedback. The ventilation system in the rooms are controlled centrally and in cases similar to your experience, we can organise a portable fan or a portable heater delivered to the room. My apologies for the missed opportunity in offering you a more comfortable stay. Looking forward to welcoming you again,kind regards, Paulo Bernini.

Lovely hotel, highly recommend

Примечание: Tripadvisor 5.0/5

Ella2818 Couples - 14/12/2019 Реальные отзывы TripAdvisor

Lovely staff, great room and excellent service. The hotel’s location from the city centre was a good 20 min tube journey, but other than that it was in a good location. Tube station 5 mins away and Sainsbury’s local near by. Would definitely recommend!

Dear Ella2818, We are delighted that you have enjoyed your stay with us. Looking forward to welcoming you again soon, kind regards, Paulo Bernini.

Trip to UK Nov 2019

Примечание: Tripadvisor 5.0/5

832markusi Business - 02/12/2019 Реальные отзывы TripAdvisor

Perfectly located Hotel to visit and explore London. Easy to reach from Heathrow and the London underground. Very nice walks nearby along the London waterways.Restaurants and shops nearby as well. Good restaurant in House.

Dear Markus I, Many thanks for your kind review. We are delighted to learn how much you have enjoyed your stay with us. With my best regards, Paulo Bernini.

Terrible organisation in a usually great hotel

Примечание: Tripadvisor 2.0/5

Dr_Marc_B Friends getaway - 16/10/2019 Реальные отзывы TripAdvisor

Booked 3 twin rooms for 6 adults, for one night. Arrived at midday, had checked in online so rooms already allocated, rooms not ready - this is fine, checkin is 2pm on. So we agreed we could leave our bags and return later, which we did, at 6pm. At this checkin we were told that 2 of our rooms had been "upgraded" to suites - not bad we thought, a bit of hassle as it meant 1/3rd of our group now on 2nd floor, the rest of us on the 11th floor suites. However, 1 of the suites was not yet available. So we now had been "upgraded" to a room that we couldn't use. The staff were not very helpful - they kept saying "but it is an upgrade" and ignored our "but we just want A room now, not a nicer one later". They seemed to think that saying "you've been upgraded" would remove all complaints. So we gave up and just asked for the key at least, saying we would return after dinner, we could all get ready in the 2 available rooms for now. They refused to give us the key - they cannot give us a key to a room that doesn't exist. We are now speechless - we tell them we have dinner reservations and ask them what they suggest as we cannot wait around for a room, that we have already paid for, that was supposed to be ready 4 hours ago, to become ready. Again, fairly useless staff assistance until eventually the penny seemed to drop with them that we needed a room and a key so they gave us the key under the understanding that we would not use it until after 7pm -- a full 5 HOURS after it was supposed to be ready. My complaints were met with a promise of a 40% refund on this room - I accepted but pointed out that I had paid in advance. I was therefore assured that there would be a refund "left on my room notes" but 3 days later I have had no such refund and do not hold out much hope of ever getting it. On checkout the following day we encountered a group checking in that looked like they were having the exact same problem....

Dear Dr_Marc_B, Many thanks for your feedback. My most sincere apologies for the experience and I will be delighted, should you decide to stay with us again in your next visit to London, to personally organise your upcoming stay with us. Kind regards, Paulo. h6455-rd@accor.com.

Family weekend in London

Примечание: Tripadvisor 5.0/5

Experience361847 Family - 09/10/2019 Реальные отзывы TripAdvisor

Enjoyed our stay at the Paddington Novotel. Excellent location at Paddington Central. Very close to Paddington station for airport connections and the tube. Good sized rooms for London with pleasant views.

Dear Experience361847, Many thanks for your comments. Glad to learn you have enjoyed your stay with us, kind regards, Paulo Bernini.

Очень комфортно

Примечание: отзывы клиентов 5.0/5

Д. Семьи - 30/09/2019 Проверенные отзывы - ALL

Вежливый персонал, комфортный номер, быстрый check-in, check-out

Уважаемый DMITRY M., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Paulo Bernini Rooms Division Manager Novotel London Paddington

Great night's rest after a day travelling

Примечание: Tripadvisor 4.0/5

Talboteer Couples - 11/09/2019 Реальные отзывы TripAdvisor

The staff here are superb, and that is what turns a good hotel into an excellent hotel. They are friendly and chatty and professional The availability of a full restaurant service up to 23:00 hrs is a big factor. I will happily stay again.

Dear Talboteer, I am so glad to learn you have enjoyed your stay. Many thanks for your review and we look forward to welcoming you again soon! Kind regards, Paulo Bernini.

Great hideaway

Примечание: Tripadvisor 5.0/5

1GoWithTheFlow1 Family - 09/09/2019 Реальные отзывы TripAdvisor

Easy to get to from the tube (Metropolitan/Circle exit) with outside eateries close by. We wanted a pool/gym facility to start our day and NP also had a steam and sauna which was a nice bonus. My daughter's and I usually care for a family member and this was a perfect, easy break for us! Thank you to the staff for being so kind and helpful.

Dear 1GoWithTheFlow1, Many thanks for your review. We hope to have the opportunity to welcoming you and your family again very soon! Kind regards, Paulo Bernini

Terrible experience

Примечание: Tripadvisor 1.0/5

stevenjovanovski Family - 17/08/2019 Реальные отзывы TripAdvisor

Travelling with my family I expected this hotel to be family friendly but it was anything but. Air conditioning didn’t work, keys needed to be redone everyday, taxis that were arranged from the hotel were late or on one occasion wanted my credit card without telling me the fare and staff didn’t know much about the city when I asked questions. Rooms were small and in the end they overcharged me for my stay which I am still trying to get my money back for the overcharge.

Dear stevenjovanovski, As you rightly said, the ventilation system installed in the rooms by no means will cool as much as a regular air conditioning system and I can appreciate that depending on the weather it can feel quite uncomfortable, reason why in similar circumstances we do organise portable fans and complimentary cold drinks sent up to the rooms. As for the experienced with the private hire we have organised and the overcharge I will appreciate if you could please contact me directly so I can further investigate and follow up. We remain at your service, kind regards, Paulo Bernini. h6455-rd@accor.com

Pleasant and comfortable stay.

Примечание: Tripadvisor 5.0/5

emilioh169 Family - 15/08/2019 Реальные отзывы TripAdvisor

Pleasant and comfortable stay. Well located, great facilities and excellent food. The hotel staff always very helpful. As it was very hot in London, the air conditioning did not allow a more adjusting to the weather conditions. I think other seasons would be all right. Anyway, I would repeat a new stay at Novotel London Paddington.

Dear emilioh169, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and we look forward to welcoming you again in the near future. Kind regards, Paulo Bernini.

Not the best experience of the Novotel chain

Примечание: Tripadvisor 3.0/5

745mandyw Family - 15/08/2019 Реальные отзывы TripAdvisor

Nice area, nice looking hotel room was a good size and comfortable disappointed with the rude staff members in the bar area also disappointed with the housekeeping as 2 days our room wasn’t clean I asked them to send some towels but they never arrived the second time it wasn’t cleaned I told reception ( this was about 6pm ) who told me that housekeeping worked until 11pm who wants there room cleaned at 11pm let’s be honest they forgot onceI could probably forgive twice is bad management I wasn’t happy with the service charge on food and drink I know the prices in London are a rip off but it should of said on menus or we should have been told by serving staff who kept stating they were busy !,, do I really want to know this I hope they never have to work in a Wetherspoons then they could say they were busy! The breakfast was very good and the manager who served at breakfast was very friendly worst Novotel we have stayed at won’t stay there again it as put me off the Novotel brand sadly

Dear 745mandyw, many thanks for your feedback. Please accept our most sincere apologies along with the assurance the experienced has been shared with the housekeeping team and bar to prevent the same from happening again. When the time is right, should you decide to give us another chance, I will appreciate if you could please contact me directly and I will personally organise your upcoming stay with us. kind regards, Paulo Bernini. h6455-rd@accor.com

Birthday weekend celebration in Novotel PAddington

Примечание: Tripadvisor 5.0/5

consuelocontu Couples - 07/08/2019 Реальные отзывы TripAdvisor

All was perfect.. all clean. Good food.. professional and friendly staff. If I need to find something negative I would only mention one thing, I asked to put something in my room ..balloons or a Happy birthday banner.. anything.. nothing special. I was told that this was going to be done but it was not and I felt sad about that. Nothing else, all was perfect. Thank you to all.

Dear consuelocontu, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Paulo Bernini.

Последние отзывы: 20

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