Novotel Лондон Паддингтон 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 261

Гарантия
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Novotel Лондон Паддингтон - Image 1
Novotel Лондон Паддингтон - Image 2
Novotel Лондон Паддингтон - Image 3
Novotel Лондон Паддингтон - Image 4
3 Kingdom Street, Sheldon Square, Paddington, W2 6BD ЛОНДОН, Великобритания

Описание

Особенности отеля

  • Бассейн, сауна и фитнес-центр

  • 15 минут до аэропорта Хитроу на поезде Heathrow Express

  • 206 современных номеров, 11 номеров для гостей с ограниченными возможностями

  • 11 прекрасно оборудованных конференц-залов и бесплатный WIFI

  • Несколько минут пешком до Гайд-парка и Кенсингтонских садов

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Расположение отеля

Novotel Лондон Паддингтон

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD ЛОНДОН
Великобритания

GPS:51.519046540144, -0.1825473208714

Телефон
Факс +44 20 7266 6010

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

No.3 Restaurant

Добро пожаловать в ресторан-бар No.3 отеля Novotel Лондон Паддингтон. Побалуйте себя отдыхом в стильном оживленном баре и ресторане, где вам предложат блюда международной кухни и разнообразные напитки.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 261

Рейтинг TripAdvisor  4.2/5  Отзывов: 3 310

Not a good experience at all, this time.

Примечание: Tripadvisor 2.0/5

middleagedmother Реальные отзывы TripAdvisor

We have stayed here many times and it has always been satisfactory, but not this time. We got a family room, decent enough for London, but the noise all night until around 1 am was awful. There was a noise like someone banging a ball, which was making the room slightly vibrate from when I first noticed it about 8pm until 1 am. I didn't sleep at all. I did complain eventually. My autistic son had fallen asleep and I dared not wake him for fear of the eternal meltdown, so I lay awake listening to this thumping for hours. Eventually a lovely staff member came to the room asking if WE were making the noise 🤣 as she had other complaints. So then around midnight I was on a mission to find where the noise was coming from but couldn't. In the end I went back downstairs and a second member of staff went to see if he could locate it. Apparently he couldn't either. Around 1 am I think we were offered another room but by that point I was far too agitated to sleep and there was no way I was waking my son up. In the morning I asked very nicely if we could be partially refunded because I'd had absolutely no sleep and was told they couldn't. It would have to be investigated. But it was investigated by three of us at the time and we got nowhere. Incidentally it did stop around 1 am when we were given the key card for the new room (which we didn't move to). I thoroughly appreciated the staff on the night trying to help but I really think having paid £275 for a night of absolutely no sleep and having to listen to constant banging and the room vibrating that we should be reimbursed as it was diabolical. The sort of thing you might expect from a £55 Travelodge but not a £275 a night hotel! But no, nothing could be refunded. Surely that is not right? In terms of other things, breakfast choice was nice but I felt so ill from lack of sleep I couldn't eat. Room was very clean although son refused to sleep on sofabed as the mattress springs were sticking into him so probably need to update the sofa bed mattress. The pool was also out of order for maintenance on the Friday so my son didn't get to go swimming which was disappointing. It's a lovely hotel otherwise!

Dear middleagedmother, Many thanks for you review and feedback. We are sorry to learn about the noise disruption experienced late at night during your stay, which I can assure you that is quite unusual. When reports of the mentioned noise have reached my team, the matter was investigated and the source of the noise was narrow down to a block of rooms, which the duty manager had to approach individually until he could find the source of the noise and bring it to a suitable resolution. My apologies again for the disruption caused to you and your family whilst the matter was being investigated. I understand Ihjas - our guest relations manager has being in touch with you and I hope that when the time is right, you will give us the opportunity of welcoming you again in a future visit to London. Kind regards, Paulo - Operations Manager.

Great Stay at Novotel Paddington

Примечание: Tripadvisor 4.0/5

Acres T Couples - Реальные отзывы TripAdvisor

We had a lovely stay at Novotel Paddington! The room was big, spacious, and the bed was really comfy – perfect for a good night’s sleep. The hotel is in a fantastic location: right by Paddington Station, yet tucked away in a quiet and pleasant area. It was super easy to travel to Wembley from here, and we also enjoyed a trip to Baker Street. The bar was open in the evening, and the red wine was excellent. Staff were very friendly and welcoming throughout our stay. Would definitely stay here again – highly recommend!

Dear Acres T, Many thanks for your kind review. We are delighted to learn how much have you enjoyed your stay and visit to London. Looking forward to welcoming you again soon, kind regards, Paulo - Operations Manager.

Perfect Location and Family Friendly Service

Примечание: Tripadvisor 5.0/5

Patricia N Реальные отзывы TripAdvisor

We had a great stay at Novotel Paddington! The location is unbeatable—just a short walk to Paddington Station, which made getting around London incredibly easy. Whether we were heading to tourist spots or catching a train, it was a breeze. The staff were all very friendly and helpful throughout our stay. One thing that truly stood out was their thoughtful hospitality. We had a late-night flight and they kindly offered us a late checkout, which made a huge difference as our toddler could take his afternoon nap comfortably. It really made our travel day so much smoother. Highly recommend this hotel for families or anyone looking for a convenient and welcoming place to stay in London!

Dear W1804AVpatrician, Many tanks for your kind review. We are delighted to learn how much have you and your family enjoyed the stay and visit to London. Looking forward to welcoming you again soon, kind regards, Paulo - Operations Manager.

Short Break

Примечание: Tripadvisor 4.0/5

Ella930 Реальные отзывы TripAdvisor

Good location near the train station. The rooms are comfy though the swimming pool is freezing cold and toodeep for children to swim in. Breakfast spread is alright. Staffs are warm and kind, though would not really stay here again not unless need to attend an event nearby.

Dear Ella930, Many thanks for your comments and feedback. We hope that when the time is right, you will give us the opportunity to welcoming you again in a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

WHAT A PLEASURE THE NOVOTEL IS

Примечание: Tripadvisor 5.0/5

Dave K Реальные отзывы TripAdvisor

Having read some of the scary reviews on here about this Hotel I was concerned about my Booking. On arrival I was met by a very speedy and friendly check in. Everything was explained correctly and concisely. Our room was of a good standard and our third bed was already made up. Roomy, bright and a nice bathroom. There is lots of space for luggage etc. Complimentary Still Water in the fridge is a plus. I booked the pool for Friday evening, Saturday morning and Sunday morning and it was a lovely extra. Nice changing rooms, sauna, steam room and a gym. This is a major plus for a Central London hotel especially if you have kids in tow. Staff were very friendly and accommodating. This is not my usual part of London to stay in when visiting but it was a pleasure. If this is where you want to visit...THIS HOTEL IS WELL WORTH IT...lots of bars, restaurants etc in the vicinity with Paddington a 5 min walk away. I would give 5 STARS to the Hotel and Staff. Well done.

Dear davekY350TD, many thanks for your comments and review. We are glad that you and your family have enjoyed the stay and visit to London. Looking forward to welcoming you again soon, kind regards, Paulo Bernini - Operations Manager.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 458 Отзывов 9.5/10 Расположение
  • 1 750 Отзывов 5.7/10 Номер
  • 1 553 Отзывов 8.5/10 Сервис
  • 25 Отзывов 6.2/10 Интернет
  • 807 Отзывов 8.4/10 Завтрак
  • 651 Отзывов 5.8/10 Чистота
  • 318 Отзывов 5.1/10 Соотношение цены и качества
  • 288 Отзывов 6.4/10 Бассейн

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