Отель Mercure Лондон Гайд-парк 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 872

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Отель Mercure Лондон Гайд-парк - Image 2
Отель Mercure Лондон Гайд-парк - Image 3
Отель Mercure Лондон Гайд-парк - Image 4

Описание

Особенности отеля

  • Отель на спокойной садовой площади в 2 мин ходьбы от вокзала Паддингтон.

  • Бутик-отель со свежим ремонтом рядом с Гайд-парком, всего в 15 мин от аэропорта Хитроу.

  • Здание викторианской эпохи с высокими потолками, современными акцентами и уютной атмосферой.

  • Бар, ресторан и спортзал на территории, роскошные туалетные принадл. и кофемашина Nespresso.

  • Залы для встреч и мероприятий вместительностью до 50 человек, услуги организаторов.

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Расположение отеля

Отель Mercure Лондон Гайд-парк

8 14 Talbot Square, Paddington
W2 1TS ЛОНДОН
Великобритания

GPS:51.515033, -0.174291

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Гостиничные услуги

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При отеле
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Bella Italia Paddington

Рестораны открыты весь день и предлагают завтрак, обед и ужин. Наш ресторан - отличное место для отдыха и восстановления сил: теплая атмосфера, исключительное обслуживание и ассортимент потрясающих блюд итальянской кухни. Итальянская классика в Лондоне.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 872

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 007

Сертификат качества 2024

Cockroaches and terrible customer service - avoid at all costs

Примечание: Tripadvisor 1.0/5

Lucy P Реальные отзывы TripAdvisor

Avoid this hotel at all cost. We booked to stay for a special night away. We returned to our room to watch 2 cockroaches scuttle under the door into our room. We managed to squash one but the other escaped before we had opened the door and turned the light on. The staff response was shocking. They admitted they knew there was an infestation, told us they had no room they could move us too and only after some pressure helped us find alternative accommodation as it was 2am. When they did, they expected 2 females to walk alone to the new hotel with our bags at 2am in the pouring rain. I have now been chasing the refund they promised for over a month, having only received a small amount of the total they agreed to refund me, so I am still out of pocket from having to pay for two hotel rooms. Terrible experience and customer service. @mercure @mercurelondonhydepark @londontowngroup

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

Примечание: Tripadvisor 3.0/5

citymusiclover Деловые путешественники - Реальные отзывы TripAdvisor

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

Overnight stay in London

Примечание: Tripadvisor 5.0/5

debbie t Couples - Реальные отзывы TripAdvisor

What a little gem of a hotel. Very quiet location but very close to Paddington station. The rooms are smaller than we are used to but spotlessly clean. We had a great nights sleep in a very comfortable bed. Would definetly stay here again. Excellent value for money and will be recommending to our friends and family.

Dear Debbie T, Thank you for your lovely review of our hotel. We are thrilled to hear that you had a wonderful stay with us and that you found our hotel to be a little gem. We appreciate your kind words about our quiet location, cleanliness, comfort, and value for money. We are glad that you would definitely stay here again and that you will be recommending us to your friends and family. We look forward to welcoming you back soon and making your next stay even more enjoyable. Kind Regards, Imed Chikhaoui

It was central to what we wanted.

Примечание: Tripadvisor 4.0/5

aldavril Couples - Реальные отзывы TripAdvisor

We had an enjoyable 4 night stay here. So close to what we wanted to see. Kensington Palace, Hyde Park those lovely little squirrels and close enough to do a walk to Abbey Road. The staff were friendly. Our room with our upgrade was spacious enough for us. It was a lovely bed and a beautiful quiet location. Great to have Italian restaurant on the premises. We liked it.

Dear Aldavril, Thank you for your lovely review and for choosing our hotel for your 4 night stay. We are happy to hear that you liked our central location, friendly staff, spacious room, comfortable bed, and Italian restaurant. We are glad that you had a chance to visit some of the nearby attractions, such as Kensington Palace, Hyde Park, and Abbey Road. We appreciate your feedback and we hope to welcome you back soon. Kind Regards Imed Chikhaoui

Excellent Staff

Примечание: Tripadvisor 5.0/5

Eireboi Реальные отзывы TripAdvisor

Checked in for two nights over NYE , I made my booking on booking.com but they said I was upgraded to king bedroom, this turned out to be not true but once I told hotel manage and staff , they said they were so sorry and then they went above and beyond to make sure I had a lovely stay! Sofia at front desk talk to her manager and minutes later she arrived at my room with a new room assigned with king bed and more space. The room itself came with free mini bar , minerals only but still a nice touch and very modern decor, room was in quiet area so no traffic to be heard at all. There was safe, slippers .robes , even free wine in room also. The hotel location is perfect and minutes from Paddington station and local subway. Any amount of restaurants nearby also so you don't have to travel far. Hotel was perfect for my stay and very clean and good location, but what really made it special was Sofia and the rest of the staff who simply care about customers so next time I go to London, I know exactly where I choose to stay!

Dear Eireboi, Thank you for your kind words and for choosing our hotel for your NYE celebration. We are delighted to hear that you enjoyed your stay and that our staff went above and beyond to make you feel comfortable and welcome. We are especially proud of Sofia, who is a valuable member of our team and always strives to provide excellent service. We will be sure to share your compliments with her and the rest of the staff. We are also glad that you liked our amenities, such as the free mini bar, the wine, and the robes. We want our guests to have a relaxing and memorable experience at our hotel. Our location is indeed convenient, as we are close to Paddington station and many restaurants. We hope you had a chance to explore some of the attractions in London as well. Thank you again for your wonderful review. We appreciate your feedback and your loyalty. We look forward to welcoming you back to our hotel the next time you visit London. Kind Regards Imed Chikhaoui

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Другие интернет-пользователи оценили наш отель

  • 668 Отзывов 9.8/10 Расположение
  • 949 Отзывов 6/10 Номер
  • 781 Отзывов 8.1/10 Сервис
  • 12 Отзывов 7.1/10 Интернет
  • 552 Отзывов 3.8/10 Комфорт
  • 290 Отзывов 6.9/10 Чистота
  • 228 Отзывов 8/10 Завтрак
  • 190 Отзывов 6.8/10 Соотношение цены и качества

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