Отель Mercure Лондон Гайд-парк 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 889

Гарантия
лучшей цены
Отель Mercure Лондон Гайд-парк - Image 1
Отель Mercure Лондон Гайд-парк - Image 2
Отель Mercure Лондон Гайд-парк - Image 3
Отель Mercure Лондон Гайд-парк - Image 4
8 14 Talbot Square, Paddington, W2 1TS ЛОНДОН, Великобритания

Описание

Особенности отеля

  • Отель на спокойной садовой площади в 2 мин ходьбы от вокзала Паддингтон.

  • Бутик-отель со свежим ремонтом рядом с Гайд-парком, всего в 15 мин от аэропорта Хитроу.

  • Здание викторианской эпохи с высокими потолками, современными акцентами и уютной атмосферой.

  • Бар, ресторан и спортзал на территории, роскошные туалетные принадл. и кофемашина Nespresso.

  • Залы для встреч и мероприятий вместительностью до 50 человек, услуги организаторов.

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Расположение отеля

Отель Mercure Лондон Гайд-парк

8 14 Talbot Square, Paddington
W2 1TS ЛОНДОН
Великобритания

GPS:51.515033, -0.174291

Телефон
Факс +44 20 7341 7676

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Bella Italia Paddington

Рестораны открыты весь день и предлагают завтрак, обед и ужин. Наш ресторан - отличное место для отдыха и восстановления сил: теплая атмосфера, исключительное обслуживание и ассортимент потрясающих блюд итальянской кухни. Итальянская классика в Лондоне.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 889

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 022

Сертификат качества 2024

The best night porter in the city

Примечание: Tripadvisor 5.0/5

Maps41578 Деловые путешественники - Реальные отзывы TripAdvisor

Wonderful service from Vitek in the night reception. A real credit to the company and he makes me a convert to this great boutique hotel in the centre of London. Sometimes in business when you are tired and miss your family you just meet people who make life worth living.

Dear Maps41578, Thank you for your heartfelt review! We’re delighted to hear about the exceptional service you received from Vitek. It’s wonderful to know that he made such a positive impact on your stay and helped you feel at home. Your kind words are truly appreciated and will be shared with him. We look forward to welcoming you back to our boutique hotel in the heart of London. Kind Regards, Imed Chikhaoui

Convenient Location Near Paddington Station

Примечание: Tripadvisor 4.0/5

Karla G Реальные отзывы TripAdvisor

For this trip to London, I wanted to try a hotel near Paddington Station, as I was planning to take the Heathrow Express. After some research, I found Mercure Hyde Park, which is just a block away from the station—a super convenient location, both for getting to/from the airport and exploring the city. While the location is great, I did feel that the area near Talbot Square felt a bit unsafe when returning to the hotel in the evenings. I later discovered a hallway that connects to Hotel Indigo’s lobby—a great shortcut if you want to avoid that entrance at night or don’t want to navigate the corner with luggage. My room had all the basics and was a decent size for me as a solo traveler, though it might feel tight for two people. The hallway leading to the room was narrow, but I assume that allowed for more spacious rooms. Despite being next to the lift, I wasn’t bothered by noise—only the occasional sound of other guests coming and going, but nothing from the lift itself. Nights were quiet and restful. The minibar beverages were complimentary, which was a lovely touch that added to the experience! Breakfast was fantastic! The variety of options and the additional mini-buffet (juice, fruit, yogurt, cold meats, etc.) were satisfying and a great way to start the day! The front desk team was friendly and accommodating, especially when I asked to have my bill split and emailed in two parts—they went the extra mile, which I appreciated for managing my expenses. I would stay here again if I’m traveling solo and want to be near Paddington. However, for families, I’d suggest considering other options, as the rooms can feel a bit tight.

Dear Karlagalvanv, Thank you for your detailed review! We’re thrilled to hear that you enjoyed your stay at Mercure Hyde Park Hotel and found the location so convenient for your travels. It’s great to know that the room met your needs as a solo traveler and that the complimentary minibar beverages added to your experience. We’re also glad our front desk team could assist you with your billing request. Your tip about the hallway shortcut through Hotel Indigo’s lobby is very helpful for future guests. We appreciate your recommendation and look forward to welcoming you back on your next visit to London! Safe travels! Kind Regards, Imed Chikhaoui

Helping hand

Примечание: Tripadvisor 5.0/5

Juliane B Реальные отзывы TripAdvisor

We had a change in travel plans due to family issues in the USA and we had booked to stay for three nights but had to cancel our booking on the day we arrived. The hotel were incredibly helpful in helping us out by cancelling the booking and refunding us the funds minus a fee. I cannot thank them enough for their understanding.

Dear Julianeb564, Thank you so much for your kind words. We understand that unexpected changes can happen, and we’re glad we could assist you during a challenging time. Our team always strives to provide the best service possible, and it’s heartening to know that our efforts made a difference for you. We hope to welcome you back in the future under better circumstances. Kind Regards, Imed Chikhaoui

Just ok, and quite noisy

Примечание: Tripadvisor 3.0/5

W x Реальные отзывы TripAdvisor

While the hotel is in a decent location for Paddington station, it wasn't so good when the adjoining building had people begging sitting on the steps outside. Also when we returned from an evening at the theatre, we found a group of Uber bike delivery drivers congregating just outside. I made the reservation in June, and while I fully understand room requests cannot be guaranteed, I had requested twin beds away from the lift/ elevators. The first room we were allocated was next door to the lift, with its associated noise, very narrow corridors, guests entering or exiting the lifts were very loud, and we could hear everything. We were then offered a ground floor room right next to reception and the bar. Another room was offered on the top floor, directly opposite the lift, with its bells ringing a the doors opened and closed. All we wanted was a bit of peace and quiet. But I won't be using Mercure hotels again. Breakfast was served in the Bella Italia restaurant. It was OK but the coffee was undrinkable, and really the staff were not very friendly in there. Just lucky it was only for one night,

Dear Franklynalouishus, Thank you for your detailed feedback. We’re sorry to hear that your stay did not meet your expectations. We apologies for the noise issues and the inconvenience caused by the room allocations. Your comments about the breakfast and staff service at Bella Italia have been noted and will be addressed. We appreciate your input and will use it to improve our services. We hope you might consider giving us another chance in the future. Kind Regards, Imed Chikhaoui

Meh - maybe book elsewhere

Примечание: Tripadvisor 3.0/5

Cameron P Реальные отзывы TripAdvisor

While this hotel has recently been refurbished, the rooms remain very noisy and you can hear everything happening in the hallway. very hard to get any rest we poor quality beds and pillows. location is great easy walking distance to Paddington station. Staff seem a little disinterested and none of my Accor Gold benefits were acknowledged or provided. When we check-out out at 9am a day earlier than booked. reception didn't seem interested as to why we might be leaving early and did not enquire to the reason for not staying our final night (paid for and non-refundable). they just check us out and sent us on our way.

Dear Cameron_James_88, Thank you for your feedback. We apologies for the issues you experienced during your stay. We are sorry to hear that the noise levels and bed quality did not meet your expectations. Your comments regarding the staff’s attentiveness and the lack of recognition for your Accor Gold benefits are concerning, and we will address these matters with our team to improve our service. We appreciate your positive note about our location and recent refurbishment. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Kind Regards, Imed Chikhaoui

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 722 Отзывов 9.8/10 Расположение
  • 989 Отзывов 6.5/10 Номер
  • 826 Отзывов 8.7/10 Сервис
  • 15 Отзывов 8/10 Интернет
  • 581 Отзывов 4.1/10 Комфорт
  • 305 Отзывов 7.2/10 Чистота
  • 248 Отзывов 7.8/10 Завтрак
  • 195 Отзывов 8.8/10 Атмосфера

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