Отель Mercure Лондон Гайд-парк 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 838

Отель Mercure Лондон Гайд-парк - Image 1
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Отель Mercure Лондон Гайд-парк - Image 4

Описание

Особенности отеля

  • Экологичный отель с сертификатом Green Key

  • Бутик-отель рядом с Гайд-Парком и вокзалом Паддингтон

  • Исторический викторианский таунхаус с видом на сад

  • Бар, ресторан, спортзал, а также роскошные туалетные принадлежности и кофемашины в номере

  • Конференц-залы и залы для мероприятий вместительностью до 50 человек

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Расположение отеля

Отель Mercure Лондон Гайд-парк

8 14 Talbot Square, Paddington
W2 1TS ЛОНДОН
Великобритания

GPS:51.515033, -0.174291

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Гостиничные услуги

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При отеле
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Bella Italia Paddington

Рестораны открыты весь день и предлагают завтрак, обед и ужин. Наш ресторан - отличное место для отдыха и восстановления сил: теплая атмосфера, исключительное обслуживание и ассортимент потрясающих блюд итальянской кухни. Итальянская классика в Лондоне.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 838

Рейтинг TripAdvisor  4.2/5  Отзывов: 1 034

Сертификат качества 2025

Warm hospitality

Примечание: Tripadvisor 4.0/5

Mayed_gharib Solo travel - Реальные отзывы TripAdvisor

I had a pleasant stay at Mercure London Hyde Park Hotel. The location is fantastic — close to public transport and in a charming area. The room was clean and the overall atmosphere of the hotel was welcoming. However, I was a bit disappointed by a couple of things. The room was quite small, which made it feel a little cramped. Also, as a Gold member, I’m used to certain perks like room upgrades or amenities being prepared in advance. This time, I had to request them, which slightly took away from the usual smooth experience I enjoy at Accor hotels. That said, the staff were friendly and professional, and the hotel itself is well maintained. I would consider staying here again, especially for the location.

A good option close to Paddington Station

Примечание: Tripadvisor 4.0/5

GazPerth Реальные отзывы TripAdvisor

The hotel is very well located with about an easy 10 minute walk to Paddington Station and plenty of restaurant options along the way. The hotel is small with extremely narrow corridors but with rooms that surprise. The rooms are a reasonable size, nicely decorated and well equipped. There is no bar or restaurant but lots of options very close by. A very good option when needing something close to Paddington Station.

Dear GazPerth, Thank you for your thoughtful review! We're delighted to hear that our convenient location made your stay enjoyable and that you found the rooms pleasantly surprising in both size and decor. While we may not have a bar or restaurant on-site, it's great to know that the nearby dining options added to your experience. We truly appreciate your feedback and hope to welcome you back again when you need a comfortable stay near Paddington Station. Kind Regards, Imed Chikhaoui

Professional, clean and accommodating

Примечание: Tripadvisor 5.0/5

13AngryMen Couples - Реальные отзывы TripAdvisor

Very professional and well welcomed. Upgraded to a larger suite free of charge. The room was very clean and well looked after. Bathroom was also very clean. The complimentary minibar in the room was well received and topped up both days we stayed. Easy to check-in and out. Bags happily kept for us behind desk on day of departure.

Dear 13AngryMen, Thank you for your fantastic review! We're thrilled to hear that you had a professional and accommodating stay with us. It's great to know you appreciated the complimentary upgrade to a larger suite and found the room and bathroom very clean. We're glad the complimentary minibar was well received and that you had a smooth check-in and check-out experience. We look forward to welcoming you back soon. Kind Regards, Imed Chikhaoui

Fabulous stay in Paddington

Примечание: Tripadvisor 5.0/5

Alexjoey Семьи - Реальные отзывы TripAdvisor

We stayed here for 2 nights and upon arrival, the staff ‘upgraded’ us to a 2 rooms at the end of the corridor where there was a door outside. it was a great gesture so we could keep an eye on our kids. Rooms were nicely designed albeit a bit small as this is central London. Location was perfect, 5 mins walk from Paddington tube and in a quiet square. There was a small gym in the basement which was useful for a quick workout. Price was reasonable and friendly service. Highly recommended!

Dear Alexjoey, Thank you for your wonderful review! We're delighted to hear that you had a fabulous stay and appreciated the upgrade to rooms that allowed you to keep an eye on your kids. It's great to know you found the rooms nicely designed and enjoyed our convenient location. We're glad the gym was useful for a quick workout and that you found our service friendly and the price reasonable. We look forward to welcoming you back soon! Highly recommended. Kind Regards, Imed Chikhaoui

Dismally uninterested customer service

Примечание: Tripadvisor 1.0/5

Hansolo201 Семьи - Реальные отзывы TripAdvisor

My wife and daughter planned a Christmas shopping trip to London and thought it would be a great idea to cash in a Tesco token, which was advertised by Tesco and Accor (mercure’s parent) to save some money on the hotel room. I rang the customer booking number and spoke to a representative who took my booking, the Tesco token and my credit card. Took 5 minutes, followed the instructions to the letter and thought nothing of it. When our credit card bill came through, to my surprise Mercure had not only cashed the token but also charged my wife the full £218 room rate. That was December 2024. It is now March 2025, having made over 6 phone calls and the same amount of emails, not once has anyone from Accor or Mercure come back to me, then only yesterday I got an email saying there was nothing they could do as it was booked online! Whoever had dealt with my complaint obviously had not listened to, or read any of my communications and had completely missed the fact that it was NOT booked online but via their service number which it clearly states on the instructions. Desperately hopeless customer care or service, do not use them if at all possible if you can go elsewhere I would recommend you do so.

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Другие интернет-пользователи оценили наш отель

  • 730 Отзывов 9.8/10 Расположение
  • 940 Отзывов 6.5/10 Номер
  • 766 Отзывов 8.6/10 Сервис
  • 17 Отзывов 6.2/10 Интернет
  • 572 Отзывов 4.2/10 Комфорт
  • 313 Отзывов 7.3/10 Чистота
  • 229 Отзывов 7.7/10 Завтрак
  • 173 Отзывов 7.8/10 Соотношение цены и качества

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