お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 36 件のレビュー
No. 28 Des Voeux Road West, Sheung Wan
アクセス: 1.3 km / 0.81 mi 15 min walk / 10 min drive
アクセス: 1.5 km / 0.93 mi 15 min walk / 10 min drive
アクセス: 1.5 km / 0.93 mi 15 min walk / 10 min drive
アクセス: 2.1 km / 1.3 mi 25 min walk / 6 min drive
アクセス: 7.4 km / 4.6 mi 13 min drive
アクセス: 10.5 km / 6.52 mi 18 min drive
アクセス: 10.8 km / 6.71 mi 35 min walk / 18 min drive
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Wonderful hotel with fabulous customer service
I am currently staying in this Ibis hotel in Sheung Wan. It’s a fabulous hotel, clean and with friendly helpful customer service at the front desk. In particular Mike and Quinn are outstanding front desk people with such a helpful attitude and a warm manner. They are outstanding! The hotel has some rooms with an amazing view of the harbour. It’s truly spectacular.
Great Reliable Hotel
Ethan M トリップアドバイザー認証口コミ
Great reliable hotel, quick and efficient check-in performed by Chris and always helpful towards myself and my requests. Laundry service is worth shouting out; usually takes about 12 hours to return clean and folded clothes. Always going to get great service and overall hotel experience when I stay here.
Dear Ethan, Thank you for taking the time to share your feedback. It is delightful to read that you enjoyed our efficient service at the Front Office and laundry service. I will pass your kind words to the Front Office and trust your compliments will encourage Chris and the team to strive for excellent service. At ibis Hong Kong Central & Sheung Wan, we will continue to offer our guests the ultimate comfort and well-being at the best price. Your support is much appreciated and we cannot wait to welcome you back next time. Kind Regards, Jennifer Siu Hotel Operations Manager
Good place with good staff
Trip539524 ファミリー - トリップアドバイザー認証口コミ
We had a very pleasant stay. The hotel very convenient for the family. The location of the hotel is great and the staff Mr.Mike was very helpful courteous. Check in: simple and fast Room: Very spacious, clean with all required facilities The staff : very good
Dear Trip539524, Thank you for your 5-star review. It is delighted to receive your acknowledgment of our helpful staff and the convenient location of the hotel. As an economy hotel under Accor, our hotel offers guest rooms with 3-metre high ceiling, large bay windows and timber flooring that make the best use of functionality and practicality of the room to create spaciousness and homey experiences for our guests. Thank you again for choosing to stay at ibis Hong Kong Central & Sheung Wan. We truly appreciate your support and look forward to the pleasure of welcoming you back again in the near future. Kind Regards, Jennifer Siu Hotel Operations Manager
Not worth it
Chris F Solo travel - トリップアドバイザー認証口コミ
I wouldn’t stay here again. It’s over priced for what it is. The rooms are average quality, not very sound proofed, the safe doesn’t fit a laptop. Don’t bother with the breakfast, although I paid for it in advance, I sat down in the dining room for 5 mins and tried the coffee, then left. Far better off to find a nice cafe instead. Location and view (if you get a high room) is all it has going for it.
Dear Chris, Thank you for your feedback and satisfaction with the location and view. We deeply regret that you had an unsatisfactory stay with us. Our unparalleled room interior features 3-metre high ceiling, large bay windows and timber flooring that makes the best use of functionality and practicality of the room to create spaciousness and homey experiences for our guests, however we are sorry that it was not your impression. Regarding the soundproofing of the room, we are aware of your comment and would like to apologise for the inconvenience caused. To provide you with a comfortable stay, may I suggest you contact our Front Office next time so that we can assist you to move rooms if the neighboring guests are too loud. To protect the personal properties of guests, every guestroom equips with a safety box, where guests can store most items including wallets, passports, jewelry, etc. We apologise the in-room safe does not have a larger size to fit all personal belongings such as a laptop. It is sorry to learn about your breakfast experience which did not meet your expectation. We are in review of the breakfast offer on a regular basis and will certainly address your concerns with the Food and Beverage Team. As an economy 3-star hotel, we will strive for excellence in providing the best service at the best price. Thank you again for your comments and we hope to have the chance to welcome you back again in the future. Kind Regards, Jennifer Siu Hotel Operations Manager
Welcoming and nicest staff
We came to check in early and Mike found us a room very quickly. We were able to have our room, leave our lugage and explore the city for the day. Mike was very nice and professional. Great experience overall !
Dear Youva, Thank you for choosing ibis Hong Kong Central & Sheung Wan during your recent visit and for taking your valuable time to write to us. Regarding your compliments to our staff, I will pass your kind words to him and his supervisor which will encourage our teams to strive for excellence in providing a welcoming and efficient service. Again, we thank you for your appreciation and our teams will continue to provide the ultimate comfort and well-being at the best price to our guests. We look forward to seeing you again at our hotel and exploring the old town Hong Kong with us. Kind Regards, Jennifer Siu Hotel Operations Manager
最安価格、1 名様 1 泊で近い価格のルームタイプ、追加サービスなし、朝食なし。次の 20 日以内に 1 泊のご滞在の場合、本日 https://all.accor.com/ でご案内している当該宿泊施設のすべての税 (VATおよび観光税) 込みの最低公示価格に相当します。これは期間や、空室状況によって異なります。価格は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨での支払いとなります。予約時に当該の通過で確定した金額のみが保証されます。お客様のお住まいの国の通貨への換算目安をお知らせしますが、これは拘束力を持つものではありません。お支払いの際は、銀行手数料や為替手数料をご負担いただく場合があります。客室料金に戻る