モンドリアン香港 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,367 件のレビュー

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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, 中国香港特別行政区

説明

ホテルのその他の情報

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

当ホテルの客室

ホテル所在地

モンドリアン香港

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
中国香港特別行政区

GPS:22.297716, 114.174763

電話番号
ファックス +852 3550 0340

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,367 件のレビュー

お客さまの声 5.0/5

Minako S. 一人 - 確認済みレビュー すべて

スタッフの対応が素晴らしい。部屋がキレイ。26Fだったので眺めが良かった。

Dear Minako S., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our prime location and that our team’s friendly service made a positive impression on you. It is also wonderful to know that you appreciated the cleanliness of your room and the spectacular views from the 26th floor. As an ALL – Accor Live Limitless Gold member, your loyalty is very important to us. While I am pleased that we were able to provide a room upgrade that met your expectations, I would like to sincerely apologize for the oversight regarding your welcome drink and welcome amenity. Providing these touches is a core part of how we recognize and value our Gold members, and I am truly sorry that we missed the opportunity to deliver them during this visit. Please rest assured that I have shared your comments with our Front Office and Guest Service teams to ensure that such omissions do not occur in the future. We value your patronage and hope to have the pleasure of welcoming you back soon. Please do not hesitate to reach out to me directly before your next visit so that I can personally ensure your stay is seamless and that all your member benefits are prepared for your arrival. Sincerely, Ahmed Javiz Duty Manager

お客さまの声 5.0/5

Daiju A. カップル - 確認済みレビュー すべて

コーヒーメーカー最高 屋上夜景最高

Dear Daiju A., Thank you for choosing Mondrian Hong Kong, and for taking the time to write us a review. We are delighted that you enjoyed our location, felt comfortable in our room and appreciated the view from Roof Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To help us continue our pursuit of excellence, we would greatly appreciate if you could take a moment to share your experience at Mondrian Hong Kong with other likeminded travellers on Tripadvisor via the link below: https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We look forward to welcoming you again in Mondrian Hong Kong with another quality experience. Best regards, Gary Hung Duty Manager

お客さまの声 4.5/5

Miho M. カップル - 確認済みレビュー すべて

スタップ全員がとても親切で、フレンドリーだったことに感激しました。 部屋は小さいながらもよく考えられていて、機能面では申し分なかったですし、清掃も行き届いていたと思います。 浴槽のある部屋が少ないのが唯一の難点だと思います。

Dear Miho M., Thank you very much for choosing Mondrian Hong Kong and for taking the time to share such a detailed and thoughtful review of your stay. We are truly delighted to hear that our team’s friendliness and hospitality left a lasting impression on you. I am also pleased that you appreciated the thoughtful design and cleanliness of our rooms, as well as our commitment to sustainability reflected in our recycling bins. We appreciate your feedback on bathtub as weel, your comments are invaluable as we look for ways to better serve our guests' preferences in the future. If you have a moment, we would be incredibly grateful if you could share your positive experience on TripAdvisor. Your review would help other travelers discover our hotel and serve as great encouragement for our entire team. https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We look forward to the pleasure of welcoming you back soon for another exceptional stay. Warm regards, Hyde Sit Mondrian Services Manager

お客さまの声 4.5/5

Kanami N. ファミリー - 確認済みレビュー すべて

また利用したいと思います。 ミニバーが有料と無料とわかりにくかったので改善いただけると助かる。※外国人で英語も不得意なため…。

Dear Kanami N., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share your feedback about your recent experience with us. We greatly appreciate your insights, as they help us enhance our services for all our guests. We're thrilled to hear that you found our service to be good, our team members are friendly, and the overall richness of your stay impressive. It's especially rewarding to know that the positive impression left by our team has encouraged you to consider staying with us again—we look forward to welcoming you back! We apologize for any confusion regarding which items were complimentary and which were not, particularly given the language challenges you mentioned as a foreigner. We understand how this can impact your experience and appreciate you bringing it to our attention. Rest assured, we will share your feedback with respective management to review our signage, in-room information, and communication methods to make them clearer and more accessible, including options for non-English speakers where possible. Currently in all our rooms that we have minibar price list. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

お客さまの声 5.0/5

Keigo Y. カップル - 確認済みレビュー すべて

尖沙咀駅・尖東駅のどちらからもすぐで、 中環や旺角など主要エリアへのアクセスがとても良く、観光の拠点として抜群の立地です。 部屋の窓からはビクトリアハーバーが一望でき、 昼も夜も香港らしいダイナミックな景色を楽しめました。 ベッドの硬さもほどよく、寝心地がとても良かったです。 館内のレストランでは、夜景を眺めながら 香港をテーマにしたカクテルと美味しい夕食を楽しめるのも魅力。 翌朝は、ハーバー沿いを気持ちよくランニングしてリフレッシュできました。 朝食は一般的なビュッフェではなく、 選べるセットメニューが揃っており、どれも美味しく満足度が高かったです。 アクセス、景色、食事、滞在の快適さのすべてが揃った、 また泊まりたいと思えるホテルでした。

Dear Keigo Y., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share such detailed and positive feedback about your recent stay with us. We truly appreciate your insights, as they inspire our team and help us maintain the high standards we aim for. We're delighted to hear that you found our location convenient, with excellent access to key areas like Central and Mong Kok, making it an ideal base for sightseeing. It's wonderful to know you enjoyed the stunning views of Victoria Harbour from your room, both day and night, along with the comfortable bed and the beautifully designed, clean rooms that contributed to a relaxing stay. We're also thrilled that our restaurant's Hong Kong-themed cocktails, aroma experiences, and delicious dinners with night views added to your enjoyment, as did the refreshing harbor run and our varied breakfast set menus. Comments like these affirm that we're creating memorable experiences, and it's especially gratifying to learn that you'd definitely choose to stay with us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

その他のウェブユーザーの評価

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