モンドリアン香港 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 706 件のレビュー

モンドリアン香港 - Image 1
モンドリアン香港 - Image 2
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説明

ホテルのその他の情報

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

当ホテルの客室

ホテル所在地

モンドリアン香港

8A Hart Avenue, Tsim Sha Tsui
HONG KONG
中国香港特別行政区

GPS:22.297716, 114.174763

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  706 件のレビュー

快適な滞在

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

3泊の滞在でした。 通された部屋が全く景色がイマイチの部屋でした。 海の見える部屋に変更して欲しいと言うと気持ちよく変更してくれて快適な3日間でした。 日本語を勉強中の若いスタッフがいたの良かったです。

Dear S.-san, Thank you for your feedback on your stay with us. We appreciate you taking the time to share your experience. We're glad to hear that you had a comfortable 3-night stay. We strive to provide excellent service to all our guests, so we're pleased that the staff member who spoke some Japanese was able to assist you. Regarding your suggestion for having more staff member who can speak Japanese, we will certainly look into that. As an international hotel, being able to communicate effectively with guests from diverse background is important to us. We will consider providing additional language training for our staff to enhance our ability to serve guests like yourself. The feedback about the bath towels and water droplets in the shower room is also well noted. We will review these issues and make the necessary improvements to ensure a more comfortable experience for our guests. Once again, thank you for your valuable comments. We appreciate you choosing our hotel and look forward to welcoming you back in the future, where we hope to provide an even better experience. Sincerely, Hyde Sit Mondrian Services Manager

新しくきれいなホテル

お客さまの声 4.5/5

本田 香. ビジネス - 確認済みレビュー すべて

スタッフの皆さんみんな親切で日本語ができるかたもチラホラいて安心して泊まれました。7泊したので、さすがに朝食が飽きましたが、一つ一つは美味しかったです。

Dear H.-san, Thank you for your wonderful review and for choosing to stay with us for seven nights! We are thrilled to hear you found our hotel new, clean, and that our staff's kindness and helpfulness made your stay comfortable and relaxing. We're particularly pleased that some of our staff could assist you in Japanese. We appreciate your feedback regarding the breakfast. While we're glad you enjoyed the individual dishes, we understand that variety is important for longer stays. We will take your comments into consideration as we plan future breakfast offerings. We also appreciate your suggestion about pricing. We will review our rates to ensure they remain competitive while maintaining the high standards of service and amenities you experienced. Thank you again for your stay and your valuable feedback. We hope to welcome you back to our hotel in the future. Sincerely, Hyde Sit Mondrian Services Manager

良い滞在でした

お客さまの声 5.0/5

はましげ カップル - 確認済みレビュー すべて

地下鉄やバスへのアクセスが非常によく、徒歩圏内に全て揃っている感じ。立地が素晴らしいです。部屋も静かで、毎日清潔に保たれており、とても快適な滞在ができました。次回香港に行く際もここに滞在すると思います。

Dear Mr. H., Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you had a great experience from the convenient location with easy access to public transportation, to the quiet and daily cleaned room that provided you with a comfortable stay. We are delighted to know that our efforts in maintaining a clean and comfortable environment have contributed to your overall satisfaction. We would be honored to welcome you back again in the future, and we hope to make your next stay with us even better than the last. Sincerely, Hyde Sit Mondrian Services Manager

好立地

お客さまの声 4.5/5

匿名 一人 - 確認済みレビュー すべて

地下鉄のN1.N2出口からすぐで便利な立地。 建物も新しく、快適でした。

Dear Mr. Keisuke H., We very much appreciate your feedback regarding your stay at the Mondrian Hong Kong. We apologise for the inconvenience caused regarding departure experience and we will do our best to resolve any problems. Your feedback is very important to us, as we are constantly trying to improve and enhance our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Leung | Duty Manager

「好立地デザイなーズホテル」

お客さまの声 4.0/5

Tt_jp ビジネス - 確認済みレビュー すべて

モダンなデザイナーズホテル。特典で100ドル分いただけましたが、お部屋のBarが対象外で消費しきれませんでした。朝食の食べれるレストランがあれば尚良かったかもしれません。

Dear Takehiro T., Thank you for choosing Mondrian Hong Kong, and for taking the time to write us a review. We’re so glad that like the design of the hotel, and satisfied with service from Lilian. Your appreciation will be pass to her as it serves as motivation for her and the entire team. Although the US$100 F&B credit cannot be used with minibar item, it can be used in all our outlets, include set breakfast in Avoca. We look forward to your next visit in Mondrian Hong Kong. Yours sincerely, Gary Hung Duty Manager

その他のウェブユーザーの評価

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