プルマンジャカルタセントラルパーク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,804 件のレビュー

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Jl Let Jend S Parman Kav 28, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, 11470 JAKARTA, インドネシア

説明

ホテルのその他の情報

  • 個性的な現代建築とモダンなおもてなしで、刺激的なご滞在をお楽しみください。

  • セントラルパークモールに直結し、ジャカルタのビジネス街や空港へのアクセスも便利です。

  • ジャカルタ最大級のホテル宴会場を含む、7,000 ㎡ を超える統合型イベントスペース。

  • 2025～2026年、インターナショナル ホテル アワード アジア太平洋地域において、最優秀コンベンションホテル賞を受賞しました。

  • グリーングローブ認定を受け、責任ある業務を通じて持続可能なおもてなしに取り組んでいます。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

プルマンジャカルタセントラルパーク

Jl Let Jend S Parman Kav 28, Jl. Let. Jend S Parman Kav 28, Jakarta Barat
11470 JAKARTA
インドネシア

GPS:-6.17646, 106.790028

電話番号
ファックス +62 21 29200099

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

コラージュオールデイダイニング

ジャカルタ市街を一望する高層階に位置する、国際色豊かなダイニング レストランです。素晴らしいパノラマビューとともに、ランチやディナー、週末のブランチで、活気あふれる美食体験をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,804 件のレビュー

お客さまの声 3.5/5

Ryohei Y. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share your honest feedback. While we’re pleased to know that you were satisfied with our laundry service and found our location convenient, we sincerely apologize for the distress and inconvenience you experienced during your stay. We are particularly concerned to hear about the early-morning fire incident and, most importantly, that you felt there was no support provided at the time. We understand how unsettling such an experience can be, and we regret that our response did not meet the level of care and assistance you should have received. We also apologize for the missed coffee service and the overall impression of our team’s service. Your comments regarding staff training are taken seriously, and we will share this feedback with the relevant management teams for review and improvement. We truly appreciate your feedback, as it helps us identify areas where we need to do better. We hope to have the opportunity to regain your trust and provide you with a much better experience in the future. Sincerely, Diana Afriza Asst. Guest Experience Manager

お客さまの声 4.0/5

Shuji M. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you found your stay convenient and comfortable. We also appreciate your ratings across the different aspects of your stay, as they help us identify opportunities to improve. We hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park and providing you with an even better experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

お客さまの声 4.0/5

Shinichi S. ビジネス - 確認済みレビュー すべて

Dear Mr. Shinichi S., Thank you for taking the time to share your feedback following your recent stay at Pullman Jakarta Central Park. We are pleased to know that you found our hotel to be a good place to stay and that your overall experience was enjoyable. At the same time, we sincerely appreciate your constructive feedback regarding the variety of amenities provided in the room. We regret that our selection did not fully meet your expectations. Your comments have been shared with our management team for review, as we are always looking for ways to enhance our guests' comfort and overall experience. We also appreciate your feedback regarding your booking experience. We understand that your reservation was arranged through a local company, and we will continue working closely with our partners to ensure a smoother experience for our guests. Warm regards, Diana Afriza Asst. Guest Experience Manager

お客さまの声 3.5/5

Noriyuki N. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for your feedback and for sharing your suggestion. We understand that designated rooms for e-cigarette use may be more convenient for some guests. However, in compliance with government regulations, all of our guest rooms are strictly non-smoking, including the use of e-cigarettes. For the comfort of all our guests, we do provide designated smoking areas located at our Lobby Lounge and Restaurant, where smoking and vaping are permitted. We appreciate your understanding and hope to have the pleasure of welcoming you again in the future. Kind regards, Diana Afriza Asst. Guest Experience Manager

お客さまの声 4.0/5

Hirofumi F. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you very much for your kind review. We are delighted to hear that you had a comfortable stay and appreciated the bathrobe provided. Your satisfaction is very important to us, and it is always encouraging to know that our efforts contributed positively to your experience. We truly look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Diana Afriza Asst. Guest Experience Manager

その他のウェブユーザーの評価

  • 843 件のレビュー 9.6/10 ロケーション
  • 1,028 件のレビュー 7.5/10 客室
  • 1,429 件のレビュー 9.2/10 サービス
  • 13 件のレビュー 9/10 インターネット
  • 504 件のレビュー 9.3/10 料理
  • 412 件のレビュー 8.7/10 清潔さ
  • 411 件のレビュー 9.3/10 朝食
  • 333 件のレビュー 6.4/10 快適さ

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