ノボテルジャカルタガジャマダ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 639 件のレビュー

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Jl Gajah Mada No 188, BARAT, 11120 西ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • ホテルの象徴としての歴史的建造物

  • 文化、芸術、娯楽の魅力に満ちたバテービア旧市街中心部のそば

  • 地元のビジネス街、ショッピングエリアやグルメスポットの近く

  • ジャカルタインターナショナルエキスポクマヨラン、メガグロドッククマヨラン、アンコールへのアクセス良好

  • スカルノハッタ国際空港から車で30分

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ホテル所在地

ノボテルジャカルタガジャマダ

Jl Gajah Mada No 188, BARAT
11120 西ジャカルタ
インドネシア

GPS:-6.147345, 106.815573

電話番号
ファックス +62 21 29365555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

THE SQUARE

ノボテルで舌鼓。風味豊かでモダンな料理のシンプルな魅力を発見してください。独創的でありながらバランスの取れたお料理を、ホテルのレストランやプライバシーの保たれた客室でお楽しみいただけます

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  639 件のレビュー

トリップアドバイザーの評価  4.7/5  3,748 件のレビュー

Disappointing Stay at Novotel Gajah Mada Jakarta

トリップアドバイザーの評価 2.0/5

580marcellal トリップアドバイザー認証口コミ

I recently stayed at Novotel Gajah Mada Jakarta for 10 nights, and it was my worst stay ever. Despite having positive past experiences with Accor hotels, this stay was a nightmare. Upon arrival, I faced difficulties getting an upgrade due to slow responses and unprofessional service. Even after securing an upgrade, the room was outdated, with a weird smell in the bathroom and stained carpet, and there was no hot water. I had to endure cold showers for several nights, which made me sick. Attempts to resolve the issue were met with inadequate solutions, and I felt cheated by inconsistent pricing for upgrades. Some staff members were friendly and nice, but overall, the service and hotel itself was disappointing.

Dear Ms. Marcella, Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with Room and Room Facilities had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

best hotel ever!

トリップアドバイザーの評価 5.0/5

Cruiser63571722006 トリップアドバイザー認証口コミ

the best hotel in the town!!! a very strategic hotel in the city center, clean rooms, cold air conditioning, and friendly service. they got clean swimming pool and also a gym, don't forget the delicious food they had, yum! and the security, esp Mr. Lilik, is very helpful!

Dear Cruiser63571722006, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

立地が素晴らしい

お客さまの声 4.0/5

M. ビジネス - 確認済みレビュー すべて

設備は最新のものではないが、立地は素晴らしいので良く利用しています。トランスジャカルタの駅に近くとても便利です。

Dear Yasunori, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our hotel location. We understand that many of our facilities are not the latest however we have planned and hope to execute this matter as soon as possible. We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Rest assured that we will share your kind compliments with our team. To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/indonesia/index.en.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Great Hotel

トリップアドバイザーの評価 5.0/5

reinatha v トリップアドバイザー認証口コミ

Stay for Ramadhan holiday with family and friends. The staff are superb, the check in process was fast and smooth. They prepared my room just like my preference. Friendly and attentive staff just like usual. Will back for sure for another occasion.

Dear Reinathav2024, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our Services, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Appreciation

トリップアドバイザーの評価 5.0/5

Excursion16196083077 トリップアドバイザー認証口コミ

Thank you novotel especially kak vian for upgrade room to premier non smoking the most important one for my family Appreciate it! Always happy to stay at novotel and accor group during business trip or leisure with my family. In indonesia or around the world. Keep it up

Dear Excursion16196083077, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our service, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff especially Mr.Vian as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 254 件のレビュー 7.9/10 ロケーション
  • 609 件のレビュー 6.2/10 客室
  • 564 件のレビュー 8.4/10 サービス
  • 33 件のレビュー 4.1/10 インターネット
  • 312 件のレビュー 5.7/10 清潔さ
  • 249 件のレビュー 4.8/10 設備
  • 194 件のレビュー 6.1/10 快適さ
  • 186 件のレビュー 6.4/10 朝食

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周辺の他の施設

西ジャカルタのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。