プルマンジャカルタインドネシアタムリンCBD 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 604 件のレビュー

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説明

ホテルのその他の情報

  • ジャカルタの高級モール 2 軒(グランドインドネシアとプラザインドネシア)に近接するシティホテル

  • ジャカルタでも最も有名なランドマークを望むCBDエリアの一等地

  • 1,000名様まで対応可能なボールルーム1室を含む最先端のミーティング会場23室

  • 飲食店7か所という充実したダニングオプション

  • 公共交通機関へのアクセス良好

当ホテルの客室

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ホテル所在地

プルマンジャカルタインドネシアタムリンCBD

J1 MH Thamrin No 59, Jakarta Pusat
10350 ジャカルタ
インドネシア

GPS:-6.193499, 106.823695

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  604 件のレビュー

トリップアドバイザーの評価  4.5/5  4,272 件のレビュー

2024エクセレンス認証

Excellent from start to finish highly recommend.

トリップアドバイザーの評価 5.0/5

tmieni ビジネス - トリップアドバイザー認証口コミ

Highly recommended, from checking in and using all the facilities, the restaurant for breakfast delivers great food and outstanding service. Great selection of food. Great location in the middle of the city and you feel safe with the security presence here. All team members really try hard to make you feel welcomed. My only suggestion is for a room humidifier would be perfect. A+ hotel

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Meh

トリップアドバイザーの評価 2.0/5

Jet45168067028 トリップアドバイザー認証口コミ

Everything is mid here. When i went to my room, the corridor carpet smells musky. The room is really small, it is not worth it to fork out 2.6 million for this. Shower knob is broken. Shower is combined with bathtub so you need to stand above the bathtub to take a shower. Breakfast is mid, low variety so you end up not really eat anything. I am severy dissappointed and likely not come here ever again

Dear Valued Guest, Warm greetings from Pullman Jakarta Indonesia. At The Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. However, it is a disappointment to know that your experience does not meet your expectations. Feedback from guests such as yourself is our biggest learning tool. We have tried to look for a reservation under your name however we could not found any, we would sincerely appreciate if you could please spare some time and elaborate a little more on your experience by sending us your Reservation Details, Stay Period or any visit detail to email H8491-FO1@accor.com .Your feedback will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

A bit of disappointment of a good hotel

トリップアドバイザーの評価 3.0/5

849nicob Friends getaway - トリップアドバイザー認証口コミ

It was not my first time visiting this hotel. After a 3 year absent I returned back to this hotel. Before I gave this hotel a higher rating but I was a bit disappointed about certain things: first the pool was closed because of renovations I didn’t know this at the time I made the booking at a short notice. The staff notified it during check in, but I did received an upgrade to a deluxe room. The room was bigger and clean but the windows covered with condensation secondly the toilet was not working properly and water is leaking from the shower on the toilet floor. Thirdly though the breakfast has a good variation of food I found out that the noodle section was covered with some flies I made a report of it but the person behind the counter didn’t do anything to solve it. I do hope that the management will tackle this problem.

Dear Mr. Nico Bergsma, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It was truly a pleasure to serve you. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the pool closure, room quality and food&beverage quality. On behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology. In our ongoing commitment to elevate guests experience, we are renovating our hotel swimming pool facilities. This endeavor is aimed at providing you with enhanced services and amenities that reflect our dedication to excellence. The renovation work will take place during daytime hours, commencing from Saturday, April 20th, through May 31st, 2024. This has been notified or posted accross all booking channel include ALL applications and hotel's website. While we understand that this may cause some temporary inconvenience, we assure you that every measure will be taken to minimize disruptions during your stay. As for the room maintenance and food&beverage feedback, rest assured that we taken necessary actions to ensure it will not happen again in the future. Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Amazing

トリップアドバイザーの評価 5.0/5

DanB1454 ビジネス - トリップアドバイザー認証口コミ

What a great hotel, with even better staff. I travel on business a great deal, but the Pullman Thamrin is up their with best in the World. I was lucky enough to have exec lounge access and I can not compliment Gilang and Bagas enough for the attentive and friendly service, all supported by the wonderful chef Cipa, his beef slider and Vietnamese roll are to die for! I’m back to Jakarta in September and already booked again, even though it’ll mean an extra long commute for me. Book elsewhere at your peril and cost…..

Dear Mr. Dan, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Connectors were able to make a positive impression during your stay, especially Gilang, Bagas and Cipa. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Pullman Jakarta

トリップアドバイザーの評価 3.0/5

roryjdoyle ビジネス - トリップアドバイザー認証口コミ

Good city centre location. Friendly staff. Bar, all day dining restaurant and meetings space on lobby level. Hotel is in two accommodation towers with two sets of elevators. Executive lounge on 2nd floor. Plus there is a gymnasium in house.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It was truly a pleasure to serve you. We would like to thank you for sharing your feedback with us. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. I am thrilled that we achieved this during your visit. Once again, thank you for staying at Pullman Jakarta Indonesia and we look forward to welcoming you back for another memorable experience. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

との提携 TripAdvisor

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