モーベンピック ホテル ジャカルタ シティセンター 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,470 件のレビュー

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JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • 素晴しいグルメ体験：さまざまなダイニングオプションをご用意しております

  • プレミアム客室：設備の整った256室のゲスト客室とスイートルーム

  • 多目的イベントスペース：ビジネス会議やイベントの開催に必要な設備が整っています

  • クレメンテウェディングパビリオン：街を一望する素晴らしい眺め

  • 便利なロケーション：アトラクション、オフィス、大使館に近接

当ホテルの客室

ホテル所在地

モーベンピック ホテル ジャカルタ シティセンター

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 ジャカルタ
インドネシア

GPS:-6.16566, 106.82605

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,470 件のレビュー

お客さまの声 4.5/5

Hiroshi N. 一人 - 確認済みレビュー すべて

朝6時10発ANA利用であったがブルーバードタクシー手配を含めホテル側で手際よく対応してくれた

Dear Mr. Hiroshi N., Thank you very much for taking the time to share your feedback and for choosing to stay at Mövenpick Hotel Jakarta City Centre. We are pleased to hear that you found our team friendly and efficient, especially in assisting with your early morning departure and arranging transportation to the airport. It is always our goal to ensure our guests can travel with ease and peace of mind, and we are glad this was reflected in your experience. We also appreciate your comments regarding arrival and check-in, cleanliness, accommodation, and overall departure experience. Your feedback regarding ease of access has been noted and will be reviewed with our team as part of our continuous improvement efforts. Thank you once again for your kind review. We look forward to welcoming you back on your future visits to Jakarta. Best regards, Tamara AUDY Guest Experience Manager

お客さまの声 4.5/5

Koichi G. ビジネス - 確認済みレビュー すべて

2,3日の滞在なら部屋が散らかる事なく過ごせる。今回ビジネス出張の場合テーブルが丸テーブルなのでlaptop置くと狭い。 部屋でインドネシア産のドリップコーヒーが飲めるのが良かった。

Dear Mr. G., Thank you very much for taking the time to share your detailed feedback following your recent business stay with us. We are delighted to know that you found our hotel suitable for a short business trip and appreciated the cleanliness of the room, the comfortable towel quality, as well as the Indonesian drip coffee provided in your room. It is also wonderful to hear that our location allowed you to enjoy your morning run around Monas during car-free day—such experiences are truly special in Jakarta. At the same time, we sincerely appreciate your constructive comments. We understand that the round table may not have been the most convenient setup for working with a laptop, and we will certainly take this into consideration as we continuously look for ways to improve the comfort and functionality of our rooms for business travelers. Regarding your note on bottled water, thank you for highlighting this. We are currently exploring more sustainable and convenient alternatives that also allow our guests greater flexibility, especially when heading out for activities like your morning run. We are also pleased to know that you had a smooth arrival and departure experience, and that our team and WiFi service met your expectations. Thank you once again for your valuable feedback and we truly hope to welcome you back for an even more seamless and comfortable stay in the near future. Best regards, Ruth Desy Duty Manager

お客さまの声 3.0/5

Tokumasa H. ビジネス - 確認済みレビュー すべて

朝食のナシゴレンが冷めている 部屋が臭う

Dear Mr. H., Thank you for taking the time to share your feedback regarding your recent stay at Movenpick Hotel Jakarta City Centre. We sincerely appreciate your comments, as they provide us with valuable insights into areas where we can improve. We regret that your experience did not fully meet your expectations. Please accept our apologies for the issues you encountered, including the cold nasi goreng, the unpleasant odor in your room, and the mosquito bites you mentioned. We will address these concerns with our team to ensure they are properly handled moving forward. We also appreciate your feedback on the Wi-Fi, breakfast selection, and overall cleanliness. These are areas we are actively working on improving to offer a better guest experience. Your feedback regarding our sustainability initiatives, such as efforts to replace single-use plastic, is also noted. We’re glad to know you saw value in these efforts, and we will continue to refine and enhance these practices. Again, we apologize for the inconveniences you faced, and we hope to have the opportunity to welcome you back in the future, where we will strive to provide you with a more comfortable and seamless experience. Thank you for your continued support, and we look forward to welcoming you again soon. Best regards, Ruth Desy Duty Manager

お客さまの声 3.5/5

Adachi Y. ビジネス - 確認済みレビュー すべて

鏡が多く、落ち着かないです 部屋を広く見せたい意図があるのか知らないですが、寝れない 安眠を妨害する逆効果がります だからこの評価です

Dear Mr. Adachi Y., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Jakarta City Centre. We are pleased to know that you found our location convenient for your business trip and that you appreciated the cleanliness of the hotel, our breakfast selection, fitness centre, and the service provided by our team. Your positive comments are truly valued. At the same time, we sincerely regret to learn that the number of mirrors in the room caused discomfort and affected the quality of your sleep. Your feedback is very important to us, and we truly appreciate you bringing this matter to our attention. Please rest assured that we will share your comments with our management and design team for review as we continuously look for ways to improve our guests’ comfort and overall experience. We also appreciate your feedback regarding dinner and the sustainability aspects of your stay. Guest insights like yours help us evaluate and refine our services. Mr. Adachi, thank you once again for staying with us and for being a valued member of the ALL – Accor Live Limitless loyalty program. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Warm regards, Tamara AUDY Guest Experience Manager

お客さまの声 4.5/5

Masahiko Y. ご友人 - 確認済みレビュー すべて

まだモーベンピックとして開業してから長い期間が経過しているわけではないので、設備が新しく、また適切にメンテナンスされているために快適に滞在できます。

Dear Mr. Masahiko Y., Thank you for sharing your thoughtful feedback following your stay. We are delighted to hear that you found our hotel well-maintained, comfortable, and that our team and facilities contributed positively to your experience. We also appreciate your constructive comment regarding the JCB credit card acceptance. Please be assured that your feedback has been shared with our team for consideration as we continually strive to improve convenience for all our guests. As an ALL-Platinum member, your support and kind recommendation mean a great deal to us and inspire us to always provide the best service to all our guests. We look forward to welcoming you back soon for another exceptional stay. Best regards, Ruth Desy Duty Manager

その他のウェブユーザーの評価

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  • 510 件のレビュー 9.7/10 雰囲気
  • 447 件のレビュー 9.2/10 清潔さ
  • 445 件のレビュー 8.9/10 朝食
  • 299 件のレビュー 7.6/10 快適さ

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