The Sebel Palm Cove Coral Coast

Wszystkie hotele w PALM COVE

The Sebel Palm Cove Coral Coast 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 509

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Located just a short stroll to the beach

  • Self contained apartments

  • 30 minutes drive from Cairns

  • Private balcony

Lokalizacja hotelu

The Sebel Palm Cove Coral Coast

Coral Coast Drive, Palm Cove
4879 PALM COVE
Australia

Telefon +61 7 4059 8000

Faks +61 7 4059 8000

Kontaktowy adres e-mail

  • Samolotem

    CAIRNS W 22km / 13,67 mil

Pozycja GPS:-16.740263, 145.665311

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Wi-Fi

Basen Zdjęcie nieumowne

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The Sebel Palm Cove Coral Coast

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Ocena ALL  4.7/5  Liczba opinii: 509

Ocena TripAdvisor  4.5/5  Liczba opinii: 342

Short Pre-Christmas Short Break

Ocena na stronie TripAdvisor 5.0/5

djhumphry Opinia zatwierdzona w TripAdvisor

I have enjoyed two great stays now at the Sebel in Palm Cove, and the facilities are excellent. Bing not to far to either Cairns or Port Douglas using this as a base to get to other towns nearby. Great location with walking distance to the cove and shops.

Dear djhumphry; Thank you for your review for your recent stay. I am pleased to know that you enjoyed your stay with us. We look forward to welcome you when you return to Palm Cove. Kind regards, Ella Carrera

A sanctuary in Palm Cove

Ocena na stronie TripAdvisor 5.0/5

Julia K Couples - Opinia zatwierdzona w TripAdvisor

The Sebel is situated a short way back from the coast, which means that it is very peaceful. The apartments are well presented, with all the amenities you could want- either self-cater, or go out if you wish

Dear jm_jakay, Thank you for your review. I am pleased to hear that you enjoyed your stay and find the location suitable to your liking. We hope to see you again when you return to Palm Cove. Kind regards, Emil

A relaxing and enjoyable time.

Ocena na stronie TripAdvisor 4.0/5

JASTOWNSVILLE Couples - Opinia zatwierdzona w TripAdvisor

Our unit was lovely. Very spacious and tastefully decorated. We particularly liked the fact that the toilet was separate from the bathroom which had both a bathtub and a shower. It had all the conveniences we needed, including a dishwasher, washing machine and dryer. The bed was a king size and very comfortable. Had a great stay. Location was a little distance from the beach and esplanade, but we did walk it a few times.

Dear JASTOWNSVILLE, Thank you for your review for your recent stay, we are pleased to hear that you enjoyed your stay and find the facilities suit to your need. We hope to see you again when you return to Palm Cove. Thank you. Kind regards, Emil

Very Happy

Ocena na stronie TripAdvisor 5.0/5

fcook16 Solo travel - Opinia zatwierdzona w TripAdvisor

Minor drawback was location from City center but was only 30 minutes by car (which I would recommend) . Friendly staff but desk has limited hours 8-530. Room reminded me of my condo, even had 2 TVs! Full kitchen with countertop stove.

fcook16, Thank you for your review. I am please to know that you enjoyed your stay with us. Please be advise that the reception is mind between 8am and 6pm daily. We hope to see you again in the future when you return to Palm Cove. Thank you. Kind regards, Emil

A small slice of paradise

Ocena na stronie TripAdvisor 5.0/5

Keith J Solo travel - Opinia zatwierdzona w TripAdvisor

Palm Cove is a tourist resort north of Cairns but not overdone - a beach side esplanade with a pleasant walk, the usual assortment of up-market restaurants and hotels but taking care of the beautiful environment. The Sebel is back from the coast a bit and my room had views of mountains but was very reasonably priced (shoulder season) and immaculately maintained. I was driving and this gave me flexibility to explore the surrounding area: this property is apartments rather than a resort with bar, restaurant etc but it is only a ten minute walk to the beach front.

Dear Keith J, Thank you for your review for your recent stay at The Sebel Palm Cove. I am please to know that you enjoyed your stay and find the location suit to your liking. We hope to see you again in the future when you return to Palm Cove. Thank you. Kind regards, Emil

Nice apartment in a good location

Ocena na stronie TripAdvisor 4.0/5

ianandana Couples - Opinia zatwierdzona w TripAdvisor

Good sized apartment, well decorated and equipped (apart from lack of a coffee pot !). Great pool and BBQ area. Weather wasn't the best, but as it is centrally located it was perfect for day tripping. Would definitely stay again.

Dear ianandana, We very much appreciate your comments regarding your recent stay at the The Sebel Palm Cove Coral Coast. Thank you for your amazing review! It is always a pleasure to receive positive feedback. Our location is ideally situated half way between Cairns and Port Douglas, and as you mentioned it is perfect for day trips. We are delighted to hear you found the apartment and facilities on site to meet expectations. Your comments are greatly appreciated and will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bonnie Lawton

Great Accor hospitality as usual

Ocena na stronie TripAdvisor 4.0/5

TrishFD Rodziny - Opinia zatwierdzona w TripAdvisor

Thanks for a lovely stay...great apartments. Clean, light and airy. Kitchen could be better equipped - no salad bowls,no pots large enough to even make pasta for 3 etc. Quiet location. Access to great Gym and 2 pools which my son loved. Staff really hospitable, helpful and gorgeous. Be prepared for an easy 10-15 min stroll to the beach - be sure to use the back lane behind Peppers for easier access to 'central' Palm Cove. All together a wonderful stay.

Dear TrishFD, Thank you for your review for your recent stay. I am pleased to know that you enjoyed your stay and find our hotel apartment suits to you liking for the convenience location. We hope to see you and your family again upon your return to Palm Cove. Thank you. Kind regards, Emil Gan Hotel Manager

Holiday

Ocena na stronie TripAdvisor 5.0/5

maryanned406 Couples - Opinia zatwierdzona w TripAdvisor

Lovey friendly place to stay, a pool, nice walk to the beach and restaurants, and gym on the sight with a lap pool, and a small nine hole golf cource. Close to Cairns were many different boats go out to the reef each day.

Dear maryanned406, Thank you for your recent review regarding your stay at the The Sebel Palm Cove Coral Coast. I am glad to hear that you have a great time with us. We hope to see you in the future when you return to Cairns or Palm Cove. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

A winter escape

Ocena na stronie TripAdvisor 5.0/5

sharonwU8166BO Couples - Opinia zatwierdzona w TripAdvisor

We had an excellent stay at The Sebel Palm Cove Coral Coast, it's a lovely place, clean and had everything we needed. The Ironman race was on the weekend we where there and staff kept us upto date with road closures etc. It's also a good location for seeing the sites, not far from anywhere.

Hi Sharon, I am glad to read that you had an excellent stay with us and appreciated our great location in Palm Cove. It is great you were updated in regards to road closures due to the event that was occurring, hopefully you got to witness some of the race! Kind regards, Jacob Mineo The Sebel Palm Cove Coral Coast

Staff were great

Ocena na stronie TripAdvisor 4.0/5

848safiac Rodziny - Opinia zatwierdzona w TripAdvisor

Staff were most great and very helpful. Clean, tidy rooms and very comfortable beds. Great location, with plenty to do. Locals are great ! Very welcoming and friendly. Thank you to Emily and Jody for their help.

Dear 848safiac, Thank you for your fantastic review! I am so happy you had such a fabulous stay. Emily and Jody are both valued team members, and I'm so glad they had provided such great service! We hope you have the opportunity to come back for another visit soon! Kindest Regards, Joanna

lovey quiet get away in lovely surrounds

Ocena na stronie TripAdvisor 4.0/5

LawrenceJ Friends getaway - Opinia zatwierdzona w TripAdvisor

had a great couple of nights here, lovely appartment very comfortable and well appointed ,close to village and beach only 30 mins drive from Cairns and its airport and convenient for exploring the area such as Atherton Tablelands or Port Douglas or Cairns

Dear Lawrence J Thank you for your lovely review of your recent stay at The Sebel Palm Cove Coral Coast. We are so happy that you had such a fantastic getaway and was able to take advantage of the location and explore the nearby city and surrounding areas. We hope you have the opportunity to come back for another visit soon. Kindest Regards, Joanna

Great location

Ocena na stronie TripAdvisor 5.0/5

LenC192 Rodziny - Opinia zatwierdzona w TripAdvisor

Enjoyable stay only mired by after service from Accor /Accor Plus. Now after two phone calls and three emails I have still not had the Loyalty Points credited for my 12th April stay.The adjoining Health Club and swimming pool was a pleasant addition for our stay.

Dear Len C Thank you for your feedback. I am glad to hear that you enjoyed your stay with us at The Sebel Palm Cove. I sincerely apologize that there was some technical issues having your points processed. I am also sorry that this did take sometime time to be finalised. I am working on these issues to prevent them occurring again in the future. I am glad that we were able to rectify this for you. We are very fortunate to have the newly refurbished Ocean's Edge Health Club along side the hotel. I am so happy to hear that you were able to make use of these facilities throughout your stay. We hope to have you visit us again soon. Regards J. Redman Hotel Manager

Great Location and room very modern

Ocena na stronie TripAdvisor 5.0/5

Gay W Couples - Opinia zatwierdzona w TripAdvisor

We are aware that the resort has been recently upgraded with all the rooms redecorated to a stylish finish that is a please to stay in. We were very happy with the smart 55" T.V and were able to use our USB, to view what we wanted, however the T.V was a dream to use. Further to this the pool is big enough to have a swim in and we were able to walk to the centre of waterfront strand with no effort at all. This is a place that you can book reef cruises, helicopter rides and rainforest trips, so yes, this location has it all and the waterfront is a pleasure to sit on and just distress.

Dear Gay W, Thank you for choosing to stay with The Sebel Palm Cove Coral Coast and for taking the time to post your review. It is such a pleasure to hear that you had enjoyed your stay with us. The property is certainly located in a prime position and I'm happy you were able to take advantage of the local attractions and the beach. Thank you once again for taking the time in writing this review. We do hope to welcome you back in the near future. Kindest Regards, Joanna

Great Location

Ocena na stronie TripAdvisor 5.0/5

David L Couples - Opinia zatwierdzona w TripAdvisor

Stayed here for one night and found it an ideal place to relax wish I had time to stay longer . Great spot with a 9 hole golf course on the doorstep . Huge swimming pool to cool off in. Easy access to the sea front with good selection of restaurants and only a 30 minute drive to Cairns, highly recommended

Thank you for your wonderful feedback and high recommendations of The Sebel Palm Cove. We really appreciate your comments and are pleased you had such a great stay. You will have to come back for longer next time and enjoy all that Palm Cove has to offer!

Never Again!

Ocena na stronie TripAdvisor 1.0/5

Ramboler Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Only hotel we've ever stayed at with part time reception (9-5!). No phone call prior to arrival to advise reception closing. Worst experience with Accor in 15 years as a member. Go elsewhere 4 service

Dear Ramboler, Thanks for taking the time to provide feedback after your recent stay at The Sebel Palm Cove Coral Coast. We are very sorry to hear that you were disappointed with your stay. Being unserviced apartments our reception hours are different from a traditional hotel where you would expect 24 hours reception service. It is of great concern to us that this was not detailed on your confirmation. Please could you advise us by emailing info@accorvacationclub.com.au with your booking details so that we can follow up? To clarify our reception hours at our resort are from 9am to 5pm. We sincerely apologise for the inconvenience caused and do hope that this did not deter from an otherwise enjoyable stay.

Short Break

Ocena na stronie TripAdvisor 4.0/5

Steladon Couples - Opinia zatwierdzona w TripAdvisor

Hotel was clean and modern. Swimming pool off our back balcony was handy. There are no restaurant facilities at the hotel however the restaurants on the esplanade are in walking distance. Very quiet location.

Dear Steladon, We are pleased that you enjoyed your stay at The Sebel Palm Cove Coral Coast and thank you for taking the time to post your review. We're glad that you found the property clean and tidy and we look forward to your return.

Palm Cove Stay

Ocena na stronie TripAdvisor 4.0/5

Mike B Couples - Opinia zatwierdzona w TripAdvisor

Have stayed here 6 times previously. Good place to go and we enjoyed it with some reservations. Stayed in a Studio unit & had to pay to do washing. Other rooms have machines! and there is no cost involved and this seems unfair. There is a lack of chairs at the pool as well as shading eg 2 umbrellas is totaslly insufficient. When we first came to Palm Cove a number of years ago there were at least twice the number of chairs and umbrellas as there are now. This isn't good enough given the heat in the sun and if all the seats are taken (there are only 4 there now) then you just cannot stay at the pool to relax. The room was comfortable. Cleanliness was ok. Some things that do need to be done include dusting of pictures and mural above the bed (covered in dust). The coloured bed adornment (at bottom of bed) was quite dirty and needs a good wash. Staff were always friendly and helpful so the above should be seen as constructive criticism rather than a 'moan'.

Dear Mike B, Thank you for taking the time to post your review and feedback. None of our studio apartments have washing facilities and I believe this is a standard with most studio apartments across Australia. Rooms which have washing facilities are the 1, 2 and 3 bedroom apartments which require more points for a reservation in this room type. I apologise if you were lead to believe that these facilities were available in the studio apartments. In regards to the pool area thank you for making us aware of the lack of furniture. I have taken your comments on board and have sourced quotes for extra pool furniture to enjoy the continuing enjoyment of holidays for our guests We thank you for your review and look forward to welcoming you again in the future.

Friendly

Ocena na stronie TripAdvisor 4.0/5

I_abrahams Couples - Opinia zatwierdzona w TripAdvisor

Staff helpful and friendly, rooms reasonably comfortable but need upgrade - have an 'old' smell. Shower uncomfortable as it doesn't have a shower head! Liked the fact you could walk to Novotel Palm Cove and use their facilities.

Dear I_abrahams, Thank you for posting your review. It is good to hear that our friendly staff were helpful during your stay. We are always grateful for feedback from our guests. If there were any particular concerns you had with the apartment please contact us directly to let us know. Again, we thank you and look forward to welcoming you again soon.

Nice Resort

Ocena na stronie TripAdvisor 4.0/5

kerryandalToowoomba Couples - Opinia zatwierdzona w TripAdvisor

We stayed here as part of a Accor Vacation Club sell, (which we chose not to purchase) The rooms are quite nice, the one bedroom apartments have a good kitchen and the studio apartments have a smaller but adequate kitchen. (My parents in law stayed in the studio) Good facilities in the rooms in general. The location is about 200m from the beach front, which makes it nice and quiet, but for families wanting to jump onto the beach - not the best. No restaurant facilities, but access to the Novotel close by, should you wish to use them (which we didn't) The pool is pleasant. I would think that the location would make this a cheaper option for families than being directly on the beach.

Dear kerryandalToowoomba, Thank you for taking the time to post your review, and for attending the Accor Vacation Club presentation. We are glad to read that you enjoyed the resort facilities and apartments. We look forward to welcoming you again soon.

Fabulous quiet location, great value for money.

Ocena na stronie TripAdvisor 5.0/5

HazelRide Couples - Opinia zatwierdzona w TripAdvisor

We recently had 6 nights in a studio room. Before arriving I was concerned about spending that amount of time in what I thought might be a smallish space but as soon as we entered our room it was clear that this was not going to be an issue. The studio was spacious, light and the balcony extended the living area. It was so fabulously quiet and the bed very comfortable so sleeping was great. Self catering with hot plates and a convection oven was possible and the room was well stocked with utensils etc.. Loved the short stroll to the beach, shops and restaurants. We had a hire car and found Palm Cove to be a great a base to explore the area around Cairns and the Atherton Tableland. Would definitely stay here again.

Dear Ally P, Thank you for taking the time to post your review after your stay at Coral Coast Palm Cove. We are delighted to read that you had a fabulous stay, and that the studio gave you plenty of space to enjoy. A wonderful area to explore and relax. Again, we thank you for your review and look forward to welcoming you again in the future.

Najnowsze opinie: 20

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