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Novotel Manado Golf Resort & Convention Center Hotel 4 stars

Name: Novotel Manado Golf Resort & Convention Center
Address: MANADO, 95254, INDONESIA
Telephone: (+62)431/818889
Rating: 4.1

Customer review rating 4.1/5 1,189 reviews

ALLSAFE approved hotel

Novotel Manado Golf Resort & Convention Center

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+ 27 Services

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Novotel Manado Golf Resort & Convention Center Hotel

Hotel that makes every moment matter

Touch down in 4-star comfort at Novotel Manado Golf Resort & Convention Center and treat yourself to tropical tranquility 10 minutes' drive from the airport. Features 200 rooms with Contemporary design and local touches, timber floors, and large windows make your room a calm haven. A dip in the infinity pool overlooking the Volcano and breakfast on the mountain-view terrace start your day in style. The hotel also offers a Golf Course, Kids Corner, Fitness Center and a Spa Services.

A 65- minute journey from the hotel by car and boat brings you to the heart of attraction in Manado Bunaken National Park, one of the top dive site in the world. Visit picturesque highlands by a 40-minute car ride. Shop at neighboring malls.

Hotel extras

Free WiFi, desk, flat-screen satellite TV
Japanese dining, poolside bar
9-hole golf course, tennis, fitness centre
Outdoor kids' playground, lobby video games
Choice of versatile spaces for your event

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Babysitting on request (Paying)
- Outdoor playground for children
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
SAM RATULANGIPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / Ironing
Cash machine
Porter
Concierge

Swimming pool
- Outdoor unheated pool
- Natural swimming pool
Fitness centre
Massage
Services for children
- Babysitting on request (Paying)
- Outdoor playground for children
Golf
- Golf (Paying)
- Golf course 18 holes (Paying)(Nearby)
- Golf course 9 holes
- Golf courses (Paying)
- Golf practice facilities (Paying)
- Golf lessons (Paying)
Tennis
- Grass tennis court
- Outdoor tennis court
Other sports activitiesPaying
- Bicycles rental (Paying)
- Bike rack facilities (Paying)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

8 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and Accor's ALLSAFE sanitary guidelines. Restaurant and bar are open with social distancing in place. The pool is open with social distancing measures in place (max 10 guests at any one time in the pool). The fitness room is open with social distancing measures in place (max 5 guests at any one time)

Hotel location

Novotel Manado Golf Resort & Convention Center

A.A Maramis Kayuwatu
Kairagi II
North Sulawesi
95254
manado
indonesia

Tel: +62431818889

Fax: (+62)431/818899

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
SAM RATULANGI At 5km / 3.11 miles - Shuttle paying
By boat
BITUNG HARBOUR At 45km / 27.96 miles

GPS :1.5016, 124.89603

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King size Bed

Max. number of persons: 4
Area: From 27 m² / 291 sq ft
Views: Golf view, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 single beds

Max. number of persons: 4
Area: From 27 m² / 291 sq ft
Views: Golf view, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Deluxe Room with 1 kingsize bed

Max. number of persons: 4
Area: From 38 m² / 409 sq ft
Views: Golf view, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Deluxe Junior Suite with 1 kingsize bed

Max. number of persons: 4
Area: From 54 m² / 581 sq ft
Views: Panorama view, Golf view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Suite

Max. number of persons: 4
Views: Golf view, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suites

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The latest Novotel all day dining concept, The Square features an interactive show kitchen with an Asian and international buffet served for breakfast, lunch and dinner. An a la carte menu is also available.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

H2O

Recharge your batteries after a dip in the pool with a delicious range of cool drinks including juices, beers and wines. Salads and light snacks are also available at this bar, which offers great mountain views.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 2,226 m²
Maximum capacity: 2,500 people
Maximum banquet capacity: 1,700 people

Find out more

Nice stay in Novotel Manado

Eko R. Business - 17/09/2020 Confirmed reviews ALL

Beautifull scenery around novotel manado. All staff novotel Manado are friendly,feel happy when stay here

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are glad to learn that you had a great time with us. We will share your feedback to our and we believe your feedback will boost our spirit to maintain the quality of our services and products. Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center soon Sincerely, Bilal Chamsine General Manager

Good Stay, Clean Room and Secure

Burman Business - 05/09/2020 Confirmed reviews ALL

Feel like at home, very good customer service, good food and surrounding by beautiful places

Dear Guest, First and foremost, thank you for choosing our hotel to spend your holiday in Manado. It is always a pleasure to know that you felt like home and thank you for your compliment towards our services and products. We will share your feedback with all our team. Thank you again, and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center. Sincerely, Bilal Chamsine General Manager

good room

Elisabeth A. Business - 04/09/2020 Confirmed reviews ALL

i like it here, the water runs well.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager

Nice Stay

K. Friends - 04/09/2020 Confirmed reviews ALL

I enjoyed staying here. All the staffs are really nice. I had the best time.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are very glad to learn that you had an excellent stay and you had the best time at Novotel Manado. We will share your comments with our team and we believe your comments will boost our spirit to always maintain the quality of our products and services. Thank you again for your comments and we hope to welcome you again at Novotel Manado Golf Resort and Convention Center in the near future. Sincerely, Bilal Chamsine General Manager

Stay with comfort n safe

Ferry T. Families - 28/08/2020 Confirmed reviews ALL

friendly n warm greeting on the first touch. Simple and fast check in process. I can have all of my ALL platinum status benefit without any hassle. The lobby is on semi open air with the green view backyard. Room is so clean, cozy ambience, and nice furniture. Thank u Novotel Manado, thanks mr Jems the GRO. Would like to comeback here again some other time.

Dear Guest, First and foremost, thank you for choosing our hotel on your recent holiday and we are glad to learn that you and the family have a pleasant experience. Thank you for being our All Platinum member and its honor for us to have you at Novotel Manado. We will share your positive comments to our team and we believe this will boost our spirit to maintain the quality of our products and service. We wish to welcome you again at Novotel Manado in the near future. Sincerely, Bilal Chamsine General Manager

great views

Myke Business - 21/08/2020 Confirmed reviews ALL

The Novotel has many good attributes. The view the staff the food. But you need to maintain your facility better. Its falling apart.

Dear Guest, We very mch appreciate your comments regarding your stay at the Novotel Manado and we will share your comments to our team. Thank you for your trust on our hotel and we will definitely will improve and maintain our facilities We hope to welcome you again at Novotel Manado in the near future Sincerely, Bilal Chamsine General Manager

Good Place and Room

M. H. Business - 15/03/2020 Confirmed reviews ALL

Please give us the best hospitality from the best Hotel

Well located, great staff, good food, not so clean rooms

Delaram Friends - 04/03/2020 Confirmed reviews ALL

We needed a short stay close to the airport. Everything about the hotel and service was great expect the rooms are not properly cleaned. I was a group of us and all our friends said the same thing about the rooms

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your comments to our respectives leaders and please rest assured that we are taking improvement action to provide better products We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Getting Better!

Gretchen F. Families - 26/02/2020 Confirmed reviews ALL

We had 2 stays here. The 1st was OK. the 2nd better. Improvements were noted since our 1st stay. Upkeep is ongoing. Great people! Good food and drinks, pool. Had more pool towels available the 2nd stay. Check-In and Check-Out is a slow process. Massage was great! Please make room inspection better. Light bulbs out, lights not working, mold in shower(only 1st stay).

Dear Guest, First and foremost, thank you for your trust in our hotel and share your feedback to us. Your feedback is very valuable for us and we will share your feedback to our respective leader to have improvement action. We will ensure to deliver better products and services on your next visit to our hotel Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Near airport

Dellen Families - 25/02/2020 Confirmed reviews ALL

I called 3 times to ask for toilet tissue but it took long time. The rest was ok

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We sorry to hear the service of the tissue and we will check this matter and ensure to deliver better service. Thank you again for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly staff...good location..nearby the airport

Ferynafaleb Families - 22/02/2020 Confirmed reviews ALL

Checked in on valentines day..at the front office they serve love theme cookies that my kids live them..quick check in process

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel We are glad to know that you had a great experience and we shall share your comments to our team. We believe your comments will boost the spirit of our team to maintain the quality of our products and services We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Great Stay

Viddie P. Business - 19/02/2020 Confirmed reviews ALL

Great Stay, room was clean and comfy, no smoke residu or smell.

Dear Guest, Thank you for choosing our hotel and share your experience with us. We are glad to know that you had a great stay and thank you for your compliments towards our room. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly and Helpful Staff

Sebastian L. Families - 04/02/2020 Confirmed reviews ALL

Staff were great especially Prilly at Front Desk, Cafe, Bar and Cleaning Staff. Hotel is ok and needs a refresh and update. The aircon in the room was not very effective and technician did not really fix the problem. Living room aircon was working fine so I left it at that since our stay was only for one night.

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are sorry to hear the services and products of our hotel were not met with your expectations. Please rest assure we are taking immediate improvement action to deliver better products and services We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Good and excelent

Mochammad H. Solo - 21/01/2020 Confirmed reviews ALL

I am happy when I stay and I have good hospitality

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are glad to know that you were happy stayed with us and thank you for your compliments towards our hospitality. We will share your review to our team and we believe this will boost the spirit of our team to ensure the satisfaction of all guest Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

One of the most friendly hotel

Minoru I. Friends - 10/12/2019 Confirmed reviews ALL

Staffs are very friendly and feel at home. Thank you for your hospitality.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are very glad to know that you have a great stay and thank you for your compliments towards our service and our hospitality. We will share your feedback to our team and we believe this will boost our spirit to maintain the service in our hotel Thank you again for your survey and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Good experience

E. T. Business - 06/12/2019 Confirmed reviews ALL

Staff were so good Mr.Jems upgrade my room from superior to junior suite Breakfast was good

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are glad to know that you had a pleasant stay with us. We will share your feedback to our team and we believe this will boost our spirit to maintain our quality Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Novotel Manado is the best, and i would stay there again.

Tatie P. M. Couples - 05/12/2019 Confirmed reviews ALL

I need a hotel for me to stay before and after the wedding, my wedding. And everything going so well, from the welcoming full-smile staff, the clean and comfy room, the deliciois food, and the breathtaking view. I thank God Almighty i choose Novotel and experienced outstanding hospitality.

Dear Guest, Thank you very much for choosing our hotel on your important and we are very honor to be part of the wedding day. It is a pleasure to know that you had a great experience at our hotel We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Excellent

Emily Families - 03/12/2019 Confirmed reviews ALL

the service was very good from check in upon check out, and also i got free upgrade room from superior room to suite room. thank you very much for the excellent service to me and my family. definitely will come back.

R. F. M. Families - 27/11/2019 Confirmed reviews ALL

My wedding venue

Dear Guest, Thank you fo trusting us to host your special day with your family. We are very gald to host your wedding day and God bless you with your hope We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Best regards, Bilal Chamsine General Manager

HORRIBLE

Andrea R. Couples - 22/10/2019 Confirmed reviews ALL

This hotel was incredibly DIRTY! We had to clean our feet before getting into bed just from walking around the room! The sheets were ripped, the shutters falling off hinges! The staff were extremely unfriendly and NOT helpful! Worst hotel experience we have ever had--anywhere in the world!!

Dear Guest, First and foremost thank you for choosing our hotel on your recent visit to Manado and share the experience to us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Our most recent 20 reviews

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