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Novotel Manado Golf Resort & Convention Center Hotel 4 stars

Customer review rating 4.1/5 1,173 reviews

Novotel Manado Golf Resort & Convention Center
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Hotel extras

  • Free WiFi, desk, flat-screen satellite TV

  • Japanese dining, poolside bar

  • 9-hole golf course, tennis, fitness centre

  • Outdoor kids' playground, lobby video games

  • Choice of versatile spaces for your event

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SAM RATULANGIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Manado Golf Resort & Convention Center

A.A Maramis Kayuwatu
Kairagi II
North Sulawesi
95254
manado
indonesia

Tel: +62431818889

Fax: (+62)431/818899

Check-in from 14h00

Check out up to 12h00

  • By plane

    SAM RATULANGI At 5km / 3.11 miles - Shuttle paying

  • By boat

    BITUNG HARBOUR At 45km / 27.96 miles

GPS :1.5016, 124.89603

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King size Bed

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 38 m² / 409 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The latest Novotel all day dining concept, The Square features an interactive show kitchen with an Asian and international buffet served for breakfast, lunch and dinner. An a la carte menu is also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

H2O

Non contractual photo

Recharge your batteries after a dip in the pool with a delicious range of cool drinks including juices, beers and wines. Salads and light snacks are also available at this bar, which offers great mountain views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 2,226 m²

  • Maximum capacity: 2,500 people

  • Maximum banquet capacity: 1,700 people

Find out more

Our guest reviews for
Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,173 reviews

tripadvisor

TripAdvisor Rating 4.0/5

883 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Place and Room

Customer review rating 4.1/5

M. H. Business - 15/03/2020 Confirmed reviews ALL

Please give us the best hospitality from the best Hotel

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager

Well located, great staff, good food, not so clean rooms

Customer review rating 4.1/5

Delaram Friends - 04/03/2020 Confirmed reviews ALL

We needed a short stay close to the airport. Everything about the hotel and service was great expect the rooms are not properly cleaned. I was a group of us and all our friends said the same thing about the rooms

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your comments to our respectives leaders and please rest assured that we are taking improvement action to provide better products We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Getting Better!

Customer review rating 4.1/5

Gretchen F. Families - 26/02/2020 Confirmed reviews ALL

We had 2 stays here. The 1st was OK. the 2nd better. Improvements were noted since our 1st stay. Upkeep is ongoing. Great people! Good food and drinks, pool. Had more pool towels available the 2nd stay. Check-In and Check-Out is a slow process. Massage was great! Please make room inspection better. Light bulbs out, lights not working, mold in shower(only 1st stay).

Dear Guest, First and foremost, thank you for your trust in our hotel and share your feedback to us. Your feedback is very valuable for us and we will share your feedback to our respective leader to have improvement action. We will ensure to deliver better products and services on your next visit to our hotel Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Near airport

Customer review rating 4.1/5

Dellen Families - 25/02/2020 Confirmed reviews ALL

I called 3 times to ask for toilet tissue but it took long time. The rest was ok

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We sorry to hear the service of the tissue and we will check this matter and ensure to deliver better service. Thank you again for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly staff...good location..nearby the airport

Customer review rating 4.1/5

Ferynafaleb Families - 22/02/2020 Confirmed reviews ALL

Checked in on valentines day..at the front office they serve love theme cookies that my kids live them..quick check in process

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel We are glad to know that you had a great experience and we shall share your comments to our team. We believe your comments will boost the spirit of our team to maintain the quality of our products and services We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Great Stay

Customer review rating 4.1/5

Viddie P. Business - 19/02/2020 Confirmed reviews ALL

Great Stay, room was clean and comfy, no smoke residu or smell.

Dear Guest, Thank you for choosing our hotel and share your experience with us. We are glad to know that you had a great stay and thank you for your compliments towards our room. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly and Helpful Staff

Customer review rating 4.1/5

Sebastian L. Families - 04/02/2020 Confirmed reviews ALL

Staff were great especially Prilly at Front Desk, Cafe, Bar and Cleaning Staff. Hotel is ok and needs a refresh and update. The aircon in the room was not very effective and technician did not really fix the problem. Living room aircon was working fine so I left it at that since our stay was only for one night.

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are sorry to hear the services and products of our hotel were not met with your expectations. Please rest assure we are taking immediate improvement action to deliver better products and services We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Good and excelent

Customer review rating 4.1/5

Mochammad H. Solo - 21/01/2020 Confirmed reviews ALL

I am happy when I stay and I have good hospitality

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are glad to know that you were happy stayed with us and thank you for your compliments towards our hospitality. We will share your review to our team and we believe this will boost the spirit of our team to ensure the satisfaction of all guest Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

One of the most friendly hotel

Customer review rating 4.1/5

Minoru I. Friends - 10/12/2019 Confirmed reviews ALL

Staffs are very friendly and feel at home. Thank you for your hospitality.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are very glad to know that you have a great stay and thank you for your compliments towards our service and our hospitality. We will share your feedback to our team and we believe this will boost our spirit to maintain the service in our hotel Thank you again for your survey and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Good experience

Customer review rating 4.1/5

E. T. Business - 06/12/2019 Confirmed reviews ALL

Staff were so good Mr.Jems upgrade my room from superior to junior suite Breakfast was good

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are glad to know that you had a pleasant stay with us. We will share your feedback to our team and we believe this will boost our spirit to maintain our quality Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Novotel Manado is the best, and i would stay there again.

Customer review rating 4.1/5

Tatie P. M. Couples - 05/12/2019 Confirmed reviews ALL

I need a hotel for me to stay before and after the wedding, my wedding. And everything going so well, from the welcoming full-smile staff, the clean and comfy room, the deliciois food, and the breathtaking view. I thank God Almighty i choose Novotel and experienced outstanding hospitality.

Dear Guest, Thank you very much for choosing our hotel on your important and we are very honor to be part of the wedding day. It is a pleasure to know that you had a great experience at our hotel We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Excellent

Customer review rating 4.1/5

Emily Families - 03/12/2019 Confirmed reviews ALL

the service was very good from check in upon check out, and also i got free upgrade room from superior room to suite room. thank you very much for the excellent service to me and my family. definitely will come back.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager
Customer review rating 4.1/5

R. F. M. Families - 27/11/2019 Confirmed reviews ALL

My wedding venue

Dear Guest, Thank you fo trusting us to host your special day with your family. We are very gald to host your wedding day and God bless you with your hope We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Best regards, Bilal Chamsine General Manager

HORRIBLE

Customer review rating 4.1/5

Andrea R. Couples - 22/10/2019 Confirmed reviews ALL

This hotel was incredibly DIRTY! We had to clean our feet before getting into bed just from walking around the room! The sheets were ripped, the shutters falling off hinges! The staff were extremely unfriendly and NOT helpful! Worst hotel experience we have ever had--anywhere in the world!!

Dear Guest, First and foremost thank you for choosing our hotel on your recent visit to Manado and share the experience to us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Always a pleasure to stay

Customer review rating 4.1/5

Michael Business - 06/09/2019 Confirmed reviews ALL

Wish I could stay longer

Dear Guest, First and foremost thank you for choosing our hotel and share your stay experience with us. We are glad to learn that you had a pleasant stay with us. I will share your feedback to our team and we believe this will boost our spirit to deliver excellent products and services to our guest Thank you again and we wish to welcome you back with longer days at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Stop over before my flight

Customer review rating 4.1/5

Wanda W. Solo - 03/09/2019 Confirmed reviews ALL

Hotel room is smaller than I expected but overall clean and comfortable. The pillow is too high to me and maybe pillow select option will be good. Food at restaurant I tasty and the waiters and cook are friendly. Swimming pool is too small for such a big hotel. Overall OK for 1 night.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry to hear that our room was not met with your expectation and thank you for your compliments on the cleanliness and comfort. We had not for the pillow selection and the thank you for your compliments on our food and the service. Thank you again for your feedback and we wish to hope to welcome you again at Novotel Manado Golf resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

very happy and enjoy for the staff

Customer review rating 4.1/5

Deswan E. Business - 26/08/2019 Confirmed reviews ALL

i stay 3 night..there is 1 night i stay..my next room very noisy..than i can manager on duty than tell him about this..than he give me another room ..upgrade my room so i can sleep well and can finish may work at the hotel room..very good job.

Dear Guest, First and foremost thank you for taking your valuable time to share your stay experience. It is a pleasure to know that you had a great stay with us and our team response to your issue and solve it greatly. You feedback is very valuable for us and will encourage us to give excellent products and services to our guest Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Comfortable rooms, fantastic staff, great food

Customer review rating 4.1/5

Anonymous Families - 04/08/2019 Confirmed reviews ALL

Used Novotel Manado as a place to return between different parts of our travels in this part of Indonesia, each time we received a warm welcome and it felt like coming home. Friendly faces, good food and comfortable beds. Staff were always on hand to assist. Thanks so much.

Dear Guest, Thank you for choosing our hotel on your recent visit to Manado and recommend our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Bit dissapointed

Customer review rating 4.1/5

Era D. Business - 03/08/2019 Confirmed reviews ALL

I was in Novotel Manado for 2 nights. The first night, on the first room, there was leaked on the shower that it wetted the bathroom floor. Got the replacement room the next day. However, the room door was bit harder to closed bcos there was a problem at the door hinges.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

best room services and breakfast buffet

Customer review rating 4.1/5

Loureine P. S. Business - 01/08/2019 Confirmed reviews ALL

the room is very clean and fragrant, what i love the most is the water dispenser in the room its really refreshing to know that I can work and relax at the same time but also help saving the environment. feont desk staffs are really helpful and the breakfast staffs too.. overall.. excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. Thank you for supporting our program to save the earth and we really happy to know that you love the act and become part of it. We believed your feedback will boost the spirit of team to maintain the quality of our products and services Thank you again and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager
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