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Novotel Manado Golf Resort & Convention Center Hotel 4 stars

Customer review rating 4.1/5 1,207 reviews

#ALLSAFE Accor

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Novotel Manado Golf Resort & Convention Center
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Room 1

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Hotel extras

  • Free WiFi, desk, flat-screen satellite TV

  • Japanese dining, poolside bar

  • 9-hole golf course, tennis, fitness centre

  • Outdoor kids' playground, lobby video games

  • Choice of versatile spaces for your event

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SAM RATULANGIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Other sports activitiesPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Manado Golf Resort & Convention Center

A.A Maramis Kayuwatu
Kairagi II
North Sulawesi
95254
manado
indonesia

Tel: +62431818889

Fax: (+62)431/818899

Check-in from 14h00

Check out up to 12h00

  • By plane

    SAM RATULANGI At 5km / 3.11 miles - Shuttle paying

  • By boat

    BITUNG HARBOUR At 45km / 27.96 miles

GPS :1.5016, 124.89603

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King size Bed

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 38 m² / 409 sq ft
  • Views: Golf view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The latest Novotel all day dining concept, The Square features an interactive show kitchen with an Asian and international buffet served for breakfast, lunch and dinner. An a la carte menu is also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

H2O

Non contractual photo

Recharge your batteries after a dip in the pool with a delicious range of cool drinks including juices, beers and wines. Salads and light snacks are also available at this bar, which offers great mountain views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 2,226 m²

  • Maximum capacity: 2500 people

  • Maximum banquet capacity: 1700 people

Find out more

Our guest reviews for
Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,207 reviews

tripadvisor

TripAdvisor Rating 4.0/5

917 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located

Customer review rating 4.1/5

Fery S. Business - 27/11/2020 Confirmed reviews ALL

in summary, it was a pleasant stay but the hotel needs to upgrade the food variety for breakfast

Dear Guest, Thank you so much for taking the time to share your recent stay experience at Novotel Manado. It is always a pleasure to receive a positive comments for us and we are glad to know that you had a pleasant stay. Thank you for your feedback in regards to the variety of our breakfast. Thank you again for the comments and we are looking forward to welcoming you again at Novotel Manado in the near future. Sincerely, Bilal Chamsine General Manager

Bad

Customer review rating 4.1/5

Rudi A. S. Business - 20/11/2020 Confirmed reviews ALL

the reception allows guests a long wait. Both check in time and chaeck out time

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Located near airport but far from city centre.

Customer review rating 4.1/5

Chris C. Business - 12/11/2020 Confirmed reviews ALL

Rooms very old and poorly maintained. Centralised air conditioning disconnected and wall units installed. No power outlets near beds for charging phones or other purposes. Nearest power outlet is across the room. No room service available. New room assess card system failing. 3 times had to go back to reception to have card reprogrammed.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Good location, quiet place

Customer review rating 4.1/5

Anonymous Solo - 06/11/2020 Confirmed reviews ALL

The Novotel Grand Kawanua was located in perfect location, the room was nice but little outdate, need some repairment especially in the toilet and bathroom

Dear Guest, Thank you for taking the time to share your stay experience and we are glad to know that our hotel location was pefect for you. In other side we are sorry that our bathroom was not meet with your expectation. Please rest assure we are taking improment to provide better products to our guest. Thank you again for your valuable feedback and we hope to welcome you again at Novotel Manado in the near future. Sincerely, Bilal Chamsine General Manager

Nice stay in Novotel Manado

Customer review rating 4.1/5

Eko R. Business - 17/09/2020 Confirmed reviews ALL

Beautifull scenery around novotel manado. All staff novotel Manado are friendly,feel happy when stay here

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are glad to learn that you had a great time with us. We will share your feedback to our and we believe your feedback will boost our spirit to maintain the quality of our services and products. Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center soon Sincerely, Bilal Chamsine General Manager

Good Stay, Clean Room and Secure

Customer review rating 4.1/5

Burman Business - 05/09/2020 Confirmed reviews ALL

Feel like at home, very good customer service, good food and surrounding by beautiful places

Dear Guest, First and foremost, thank you for choosing our hotel to spend your holiday in Manado. It is always a pleasure to know that you felt like home and thank you for your compliment towards our services and products. We will share your feedback with all our team. Thank you again, and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center. Sincerely, Bilal Chamsine General Manager

good room

Customer review rating 4.1/5

Elisabeth A. Business - 04/09/2020 Confirmed reviews ALL

i like it here, the water runs well.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager

Nice Stay

Customer review rating 4.1/5

K. Friends - 04/09/2020 Confirmed reviews ALL

I enjoyed staying here. All the staffs are really nice. I had the best time.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are very glad to learn that you had an excellent stay and you had the best time at Novotel Manado. We will share your comments with our team and we believe your comments will boost our spirit to always maintain the quality of our products and services. Thank you again for your comments and we hope to welcome you again at Novotel Manado Golf Resort and Convention Center in the near future. Sincerely, Bilal Chamsine General Manager

Stay with comfort n safe

Customer review rating 4.1/5

Ferry T. Families - 28/08/2020 Confirmed reviews ALL

friendly n warm greeting on the first touch. Simple and fast check in process. I can have all of my ALL platinum status benefit without any hassle. The lobby is on semi open air with the green view backyard. Room is so clean, cozy ambience, and nice furniture. Thank u Novotel Manado, thanks mr Jems the GRO. Would like to comeback here again some other time.

Dear Guest, First and foremost, thank you for choosing our hotel on your recent holiday and we are glad to learn that you and the family have a pleasant experience. Thank you for being our All Platinum member and its honor for us to have you at Novotel Manado. We will share your positive comments to our team and we believe this will boost our spirit to maintain the quality of our products and service. We wish to welcome you again at Novotel Manado in the near future. Sincerely, Bilal Chamsine General Manager

great views

Customer review rating 4.1/5

Myke Business - 21/08/2020 Confirmed reviews ALL

The Novotel has many good attributes. The view the staff the food. But you need to maintain your facility better. Its falling apart.

Dear Guest, We very mch appreciate your comments regarding your stay at the Novotel Manado and we will share your comments to our team. Thank you for your trust on our hotel and we will definitely will improve and maintain our facilities We hope to welcome you again at Novotel Manado in the near future Sincerely, Bilal Chamsine General Manager

Good Place and Room

Customer review rating 4.1/5

M. H. Business - 15/03/2020 Confirmed reviews ALL

Please give us the best hospitality from the best Hotel

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager

Well located, great staff, good food, not so clean rooms

Customer review rating 4.1/5

Delaram Friends - 04/03/2020 Confirmed reviews ALL

We needed a short stay close to the airport. Everything about the hotel and service was great expect the rooms are not properly cleaned. I was a group of us and all our friends said the same thing about the rooms

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your comments to our respectives leaders and please rest assured that we are taking improvement action to provide better products We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Getting Better!

Customer review rating 4.1/5

Gretchen F. Families - 26/02/2020 Confirmed reviews ALL

We had 2 stays here. The 1st was OK. the 2nd better. Improvements were noted since our 1st stay. Upkeep is ongoing. Great people! Good food and drinks, pool. Had more pool towels available the 2nd stay. Check-In and Check-Out is a slow process. Massage was great! Please make room inspection better. Light bulbs out, lights not working, mold in shower(only 1st stay).

Dear Guest, First and foremost, thank you for your trust in our hotel and share your feedback to us. Your feedback is very valuable for us and we will share your feedback to our respective leader to have improvement action. We will ensure to deliver better products and services on your next visit to our hotel Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Near airport

Customer review rating 4.1/5

Dellen Families - 25/02/2020 Confirmed reviews ALL

I called 3 times to ask for toilet tissue but it took long time. The rest was ok

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We sorry to hear the service of the tissue and we will check this matter and ensure to deliver better service. Thank you again for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly staff...good location..nearby the airport

Customer review rating 4.1/5

Ferynafaleb Families - 22/02/2020 Confirmed reviews ALL

Checked in on valentines day..at the front office they serve love theme cookies that my kids live them..quick check in process

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel We are glad to know that you had a great experience and we shall share your comments to our team. We believe your comments will boost the spirit of our team to maintain the quality of our products and services We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Great Stay

Customer review rating 4.1/5

Viddie P. Business - 19/02/2020 Confirmed reviews ALL

Great Stay, room was clean and comfy, no smoke residu or smell.

Dear Guest, Thank you for choosing our hotel and share your experience with us. We are glad to know that you had a great stay and thank you for your compliments towards our room. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Friendly and Helpful Staff

Customer review rating 4.1/5

Sebastian L. Families - 04/02/2020 Confirmed reviews ALL

Staff were great especially Prilly at Front Desk, Cafe, Bar and Cleaning Staff. Hotel is ok and needs a refresh and update. The aircon in the room was not very effective and technician did not really fix the problem. Living room aircon was working fine so I left it at that since our stay was only for one night.

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are sorry to hear the services and products of our hotel were not met with your expectations. Please rest assure we are taking immediate improvement action to deliver better products and services We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Good and excelent

Customer review rating 4.1/5

Mochammad H. Solo - 21/01/2020 Confirmed reviews ALL

I am happy when I stay and I have good hospitality

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are glad to know that you were happy stayed with us and thank you for your compliments towards our hospitality. We will share your review to our team and we believe this will boost the spirit of our team to ensure the satisfaction of all guest Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

One of the most friendly hotel

Customer review rating 4.1/5

Minoru I. Friends - 10/12/2019 Confirmed reviews ALL

Staffs are very friendly and feel at home. Thank you for your hospitality.

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are very glad to know that you have a great stay and thank you for your compliments towards our service and our hospitality. We will share your feedback to our team and we believe this will boost our spirit to maintain the service in our hotel Thank you again for your survey and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Good experience

Customer review rating 4.1/5

E. T. Business - 06/12/2019 Confirmed reviews ALL

Staff were so good Mr.Jems upgrade my room from superior to junior suite Breakfast was good

Dear Guest, Thank you for taking your valuable time to share your stay experience and we are glad to know that you had a pleasant stay with us. We will share your feedback to our team and we believe this will boost our spirit to maintain our quality Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Resort & Convention Center Sincerely, Bilal Chamsine General Manager

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