Hotel Novotel Lyon Confluence 4 estrelas

A poor hotel, hard to praise anything. The breakfast was bare bones fare, the mattress very uncomfortable, the shower feeble. Most rooms are connecting, so the sounds travel through. River view not worth it at all because the windows are very high and so you can't really see out unless you're standing at the window.

Estacionamento com fácil acesso pelo shopping center acoplado ao prédio do hotel no 1o subsolo. Inúmeras opções de restaurantes no shopping, no mesmo piso do restaurante do hotel, no 2o andar, onde fica a recepção. Bom café da manhã e quarto padrão Novotel. Confortável e de bom tamanho. Vista bonita para o rio. Boa opção e bom custo benefício.

In a new shopping centre, the rooms are far better than normal. Had to change rooms as cigar smoker had stunk out the roomRestaurant OK but limited menu and hours. A bit of a problem s the huge number of people in centre fill the restaurants near by with queues out the door. improve the restaurant and you would have a great hotel, or if you like to wait for hours outside a restaurant, this is the place for you

O hotel é muito bom mas as tarifas mudavam muito paguei uma diferença de 100 euros porque havia uma conferência acho que deveria ter um valor diferenciado pra quem está viajando de férias

I was in lyon for one night I recieved an upgrade, a suite, it was a perfect experience ! Everebody was kind and professionnal The views from the bedroom and the restaurant are very beautiful Thanks al ot

The Location, the service level,the room and the breakfast were just great . We tend to stay there each time we travail to Lyon or during a stop-over. We recommend this place for both business and private reasons.

Really very nice and wonderful hotel in the Confluence shopping Center. Parking is safe in the parking garage with a special section for Novotel guests at only 9 Euro per 24 hours. Breakfast is good as well as the coffee. Friendly and helpful staff. Spacious and very clean bedroom with good beds. The center can be reached either by vaporetto or by bus (T1) and then by metro. Ticket for public transport is 1.90 Euro for one hour and can be used for both bus and metro.

The hotel is a modern hotel attached to a new shopping development with a number of restaurants in an interesting area of Lyon. The confluence area is very modern development outside the city centre. There is a vaporetto every hour which takes 15 minutes to the centre and there are bus and tram links. The rooms are modern and comfortable and there is an in-house restaurant and bar with a terrace overlooking the river

Lovely new hotel with nice touches such as ronot roo service and on/off opaque glass in bathroom. Let down by dreadful service at reception. Advised breakfast was until 10am but in reality stopped at 9.30. On checking out was asked to pay for someone else's room because we had been given one wrong key card. Only after I had asked to see the invoice was I able to check it and ensure that I did not have to pay. Although the fault lay entirely the girl at reception I was made to feel it was my fault and no apology offered for either fault, mistakes happen but this was very poor. Lessons in customer service are required.

The hotel is good (clean, comfortable, nice view, quiet area and good breakfast). The location is 30 minutes walking away from the downtown. But it´s located in a shopping mall building where you´ll find everything!

A nice Hotel - helpful staff- the rooms with all the needed facilities- breakfast is fine (the only thing that is missed is vegetables)- there is a mall next to the hotel with a lot of restaueants- room 455 is for smokers - public transportation a little problem only one bus line take u to the center

It was a good modern hotel with helpful staff and a tasty breakfast. It was right outside a tram stop and offered good connections into Lyon city centre. It is tucked away at the back of the shopping centre, but otherwise still relatively easy to get to.

The Confluence is 18-20 Euro cab ride from the centre of Lyon, to a new development. The hotel is new and is surrounded by development or levelled building sites on one side and a huge shopping mall with no people yet, on the other. Our room was supposed to be a King size bed suite with 2 rooms. Our outlook was over the roofs of the shopping centre around to parking lots. The room(s) were just big enough for a bed i one and a small bed in the other. Really 3/4 of a room and 1/4 of a room. The staff are minimal and seem to try hard to keep up, but are outnumbered. The bar/restaurant was unable to get us food at 9:00pm on our arrival. The room was 175 Euros per night - on the outskirts of Lyon! Say no more!

É um bom hotel com acesso fácil pelo estacionamento do shopping. Achei a a área da recepção e lobby um pouco pequena e acanhada. Poderia ser uma espaço maior e mais confortável. O restaurante também é pequeno e não me apeteceu comer ali. O quarto é muito bom, embora o banheiro não tenha isolamento suficiente para maior privacidade.

Stayed there for a weekend, with my kids, great area, close to many restaurants, shops, even a cinema where we managed a movie, hotel itself very pleasant, good breakfast! nice cocktails too! would be back