ibis Styles Lyon Confluence 3 estrelas
Nota clientes Avis (Classificação ALL) 4.4/5 1.056 comentários
ibis Styles Lyon Confluence
26 QUAI PERRACHE
Estação de trem
400 m / 0.25 mi 5 min walk
Aeroporto int. 1 - código IATA
1 km / 0.62 mi 10 min walk
30 km / 18.64 mi
Transporte mais próximo
Check-in desde as - Check-out até às
Veja a sua refeição a ser preparada à sua frente! O nosso chefe e a sua equipa utilizam exclusivamente produtos sazonais frescos. Vai adorar as variações modernas de clássicos de brasserie e as suas sobremesas caseiras... Um verdadeiro mimo!!
Acolhedor, moderno e caloroso, com cama confortável e casa de banho prática, os nossos quartos têm tudo o que necessita para uma estadia agradável.
Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Bem localizado, bom pequeno almoço, pouca simpatia.
Nota clientes Avis 2.0/5
Teresa M. Viajante individual - Comentários confirmados de ALL
O hotel está bem localizado e o preço é justo para o que se recebe. Instalações limpas. O pequeno almoço é bom e diverso. O que estragou a ideia da estadia, foi a muito pouca simpatia no local. Cheguei às 9,55 para o pequeno almoço, já não me queria deixar entrar. Quando chamei atenção a dizer que ainda faltava tempo. O empregado muito rudemente disse me agarre num tabuleiro e leve para a entrada. Parece me prática habitual, porque o rececionista não estranhou e aconteceu o mesmo a quem chegou logo a seguir a mim. Além de ser uma má imagem não foi isto que eu paguei. Não reconsidero voltar à Confluence quando estiver em Lyon.
Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13
Not up to Accor's standards
Nota Tripadvisor 2.0/5
figfest Couples - Avaliação com certificação TripAdvisor
We stayed here before, just before the first lockdown, and things were much worse this time. Breakfast: staff took it on themselves on two mornings to close the main room by putting "reserved" signs on every table and making everyone go into a smaller, more cramped room. It was never clear why, but apparently to minimise cleaning. No one - staff or guests - wore a mask when around the food or moving around the room. Front-desk staff were variable, between 0 and 5 stars The "welcome drink" for being an Accor Gold member (which was not offered, but had to be requested) was limited to one person, rather for than the two staying in the room. I was told that this was "standard" in Accor properties. it most definitely is not. Room keys had to be replaced three or four times. Once, the same "this is standard" staff member told me the key was working. it was not. Another staff member later discovered that the keys had been issued incorrectly in the first place. In the room, the shower head could not be moved up and down the pole. There weren't enough power points. Otherwise, the room was quiet and the hotel is in a nice location. A night staff member (generally much better than the day staff) kindly printed our boarding passes. That's not enough to offset a property where it often felt that "the customer is always wrong".
Chose to find other accommodation
Nota Tripadvisor 1.0/5
Lynn C Couples - Avaliação com certificação TripAdvisor
This place is dark dismal and badly maintained. The public areas were untidy and uninviting. Staff asked what more did we expect from budget accommodation. The room rate didn't feel particularly in the budget category ...
Nota Tripadvisor 5.0/5
valentinoleardini Friends getaway - Avaliação com certificação TripAdvisor
I spent one delightful night at Ibis Styles Lyon Confluence. The room and the service has been perfect. The staff at the reception was extremely nice and professional and also the breakfast was satisfying. If I come back to Lyon, I will choose this hotel again.
Thank you very much for your comments, We hope tou see you soon, Best regards,
Nota Tripadvisor 3.0/5
Baz D Famílias - Avaliação com certificação TripAdvisor
Room was nice. Breakfast was OK. Staff are quite unhelpful. There's no tea coffee in the rooms, but is a kettle in reception but no milk, reception won't give you any. There is a terrace but it's never open and when we asked to sit out there with a drink we was told to go find a bar!! No indoor pool either as advertised. Staff don't want to be bothered with questions. Awful hospitality. Go along the road a hundred metres to Rem's Bar and have a great time, is my suggestion. This is the 2nd Ibis I have stayed in, both ruined by lazy unhelpful staff, must be company policy.
Cher client, Nous vous remercions de nous faire part de vos remarques et nous vous présentons nos excuses pour les désagréments. Nous prenons en compte votre retour et mettons tout en œuvre afin de nous améliorer. Cordialement,
Em parceria com TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price