We stayed here before, just before the first lockdown, and things were much worse this time. Breakfast: staff took it on themselves on two mornings to close the main room by putting "reserved" signs on every table and making everyone go into a smaller, more cramped room. It was never clear why, but apparently to minimise cleaning. No one - staff or guests - wore a mask when around the food or moving around the room. Front-desk staff were variable, between 0 and 5 stars The "welcome drink" for being an Accor Gold member (which was not offered, but had to be requested) was limited to one person, rather for than the two staying in the room. I was told that this was "standard" in Accor properties. it most definitely is not. Room keys had to be replaced three or four times. Once, the same "this is standard" staff member told me the key was working. it was not. Another staff member later discovered that the keys had been issued incorrectly in the first place. In the room, the shower head could not be moved up and down the pole. There weren't enough power points. Otherwise, the room was quiet and the hotel is in a nice location. A night staff member (generally much better than the day staff) kindly printed our boarding passes. That's not enough to offset a property where it often felt that "the customer is always wrong".

This place is dark dismal and badly maintained. The public areas were untidy and uninviting. Staff asked what more did we expect from budget accommodation. The room rate didn't feel particularly in the budget category ...

I spent one delightful night at Ibis Styles Lyon Confluence. The room and the service has been perfect. The staff at the reception was extremely nice and professional and also the breakfast was satisfying. If I come back to Lyon, I will choose this hotel again.

Stayed here as we were travelling down to the south, had the family suite with the connecting rooms which we try and get all the time as we have 2 kids. Rooms were clean, tidy and just right for sleep. Receptionist was nice and welcoming. We arrived on a Monday evening and found that the some of the restaurants were closed but found that the Brasserie Georges was open. Nice food but a bit pricey. Some reviews say that it was bit dodgy a night but we were fine, but if you are staying anywhere in a different country and don't know the area you will feel that anyway.Breakfast was the normal continental fayre which was fine with gluten free options available. Remember to press the button to talk to the receptionist to open the car park entrance and don't park outside the hotel because if you don't move it by the morning it will be towed away as nearly happened to one family who were staying.

The hotel is located about a 12-minute walk from Lyon Perrache station and a longer distance from Lyon Part Dieu station that will require using a Tram or taxi. The night staff was extremely pleasant, welcoming and offered good suggestions for dinner and sightseeing. Note: many trains only go to Lyon Part Dieu station.