ibis Clermont Ferrand Nord Riom bintang 3

Catatan tamu Avis (Peringkat ALL) 4.5/5 843 ulasan

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Deskripsi

Keistimewaan hotel

  • Free private car park

  • 100% Sweet Bed by ibis bedding

  • Free WIFI throughout the hotel without an access code

  • Family room available

Akomodasi kami

Lokasi hotel

ibis Clermont Ferrand Nord Riom

Rue Louis Armstrong
63200 RIOM
France

GPS:45.895533, 3.137884

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

IBIS KITCHEN LOUNGE

Foto non-kontrak

Light fast food served on site, on the terrace or as an in-room tray service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  843 ulasan

Peringkat TripAdvisor  4.0/5  433 ulasan

Beware, Worst customer care ever

Catatan Tripadvisor 1.0/5

MaryD750 Couples - Ulasan TripAdvisor tersertifikasi

I prepaid for this hotel but was asked to pay again at checkout. I showed the disinterested receptionist a copy of my pre payment invoice(in french) . She assured me I wouldn’t be charged again for the room. I was. I emailed, phoned , contacted Accor hotels customer care all to no avail. I submitted all the evidence but was consistently told I hadn’t overpaid. The manager had no time to talk to me and after 3 weeks I contacted my credit card company, who agreed to pursue the claim on my behalf. This seemed to galvanise the Ibis into action, they eventually agreed a refund after 4 weeks, it took ages to arrive. No apology , nothing. This could have been avoided from day 1 . So no more Accor hotels for me, a loyal customer for years counted for nothing. The poorest customer care experience by miles! Beware!

stop while passing through

Catatan Tripadvisor 1.0/5

BelenD649 Couples - Ulasan TripAdvisor tersertifikasi

Incorrect booking due to incorrect date, after 10 minutes canceled immediately and the amount was not refunded to us even the lady on the desk confirmed they refund always as the date was even 2 days later. No goodwill neither from Booking.com nor the hotel - it’s a shame.

Stopover in Clermont Ferrand

Catatan Tripadvisor 4.0/5

kenneth_key1 Couples - Ulasan TripAdvisor tersertifikasi

Room was fine, good restaurants nearby. We used the bar and sat outside. Shame about the great big hailstones which dented my car roof. But can’t blame the hotel for that! Overall a good place to stay.

Excellent Ibis

Catatan Tripadvisor 4.0/5

Denise L Couples - Ulasan TripAdvisor tersertifikasi

Overnight stay made very easy by the position just off the motorway. Very comfortable room, lovely bathroom and free parking. Near to other hotels with restaurants so choice for eating out. Breakfast buffet look very nice although we didn't have it.

The perfect overnight stop off.

Catatan Tripadvisor 5.0/5

ianpostie Couples - Ulasan TripAdvisor tersertifikasi

Stayed here many times and it never disappoints. Friendly staff, clean comfortable rooms and a great breakfast. Shops bars and restaurants are just a short drive away. Would happily stay here again on our next trip down to Spain.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 200 ulasan 9.5/10 Lokasi
  • 310 ulasan 7.1/10 Kamar
  • 321 ulasan 8/10 Pelayanan
  • 5 ulasan 5.6/10 Internet
  • 172 ulasan 6.3/10 Sarapan
  • 140 ulasan 7.6/10 Kebersihan
  • 103 ulasan 3.8/10 Makanan
  • 21 ulasan 2.8/10 Fasilitas

Diberdayakan oleh Trustyou

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