Novotel Clermont Ferrand bintang 4

I always book this hotel on the way to Spain as it is in an ideal place. I consider this to be the best Novotel anywhere in France... and I have stayed in a few! Friendly, Very Clean, helpful, love it!! We are vegetarians and the restaurant tried their best to accommodate us which is not always the case. One of the members of staff in the restaurant stood out as very helpful.. We didn't catch his name... but he told us that he came from Madagascar.. so he will know. Many Thanks.. hope to see you all again soon

Stayed for one night in this contemporary, comfortable hotel. The hotel was easy to find and situated just off the autoroute. All staff were friendly, very helpful and attentive. Our room (upgrade) was excellent with everything you could need. The breakfast had a good variety of items, both hot and cold, which were replenished regularly.

The title says it all All a bit odd A guy at a make shift desk, not the reception requiring a deposit of €350 even though I had already paid on line. Staff were unfriendly However The room was excellent and quiet and just a couple of minutes from the motorway.

We booked this another hotel on Booking.Com only to discover on arrival that there were no rooms. This one was recommended and we were nicely surprised. The staff were extremely helpful. When noticing that I was on crutches, offered us a ground-floor room. The restaurant staff was equally friendly. The food was straight forward...steak frite which was fine. Clean and spacious and much nicer inside than on the outside. Wish we had time to use the pool as it looked great. Breakfast was also good and had lots on offer.

Stayed here as a stopover between Switzerland and west-southern region of France. It is practical as a few meters from the highway. Here are my plus and minuses: + location, next to the highway + some amenities such as swimming pool, fitness + confortable room for 4, confortable bed and sofabed + bathroom with Ritual products + soundproof windows, even when the highway is close by, one can not hear it with windows closed of course + good insonorisation of the walls between rooms too… - the food at the on-site restaurant is really not good :( i had beef tartare (ate half as i was starving but ouch), my husband had the chicken burger (bof) and both my kids had chicken nuggets, they did not finish their plate which is not a good sign. - it really seemed the whole hotel was understaffed. We waited 30 minutes for a drink at the bar (one barmaid for a Friday at 7pm), the check-in process was slow with the only one receptionist. No breakfast receptionist, very little food left We mentioned the understaff comment to the receptionist at check out and she said the hotel is not understaff, this is normal. Hence my negative comment here above. I found it unacceptable to have such long waiting times, this is clearly a lack of management