ホテル ノボテルバンコクプラティナムプラトゥーナム 4 つ星

Location is great. All are within several minutes walking distance supermarket, Central World, night markets and Platinum Fashion Mall to BTS railway Chitlom. Food can be found everywhere near the hotel.

The initial greetings as a Club Accor member was a very warm one, with the Guest Officer upgrading my room and offering other extended services. However, I did experience 3 particular issues: 1. Leak in the room was not fully addressed. To be fair, initial response was quick and leak was addressed temporarily but again presented itself in the following night. 2. Upon check-in, couldn't help but notice hairs still lying around in the bathroom. 3. Elevators are not room key secured. With above, I didn't feel that the experience was value for the money. But location-wise (very convenient to airport, trains), nice pool area and the staff are just super. 50-50 with much room for improvement.

Recently we stayed for 4 nights in Novotel Bangkok. The hotel has the best location, connected to the Platinum shopping centre, and within walking distance to other shopping centres, i.e. Isetan, Central world, Market, Gaysorn, BIG etc. There is also free shuttle to Siam Paragon, which is actually still within walking distance. Just across the road there is the famous Kuang Heng Pratunam chicken rice and a lot of other local foods. The water taxi to go to some BTS station is very near and we can also walk thru to the BTS station thru some malls from the 2nd floor. The service of the hotel is very good, the room is clean and has all that we need. There is also a tour desk in the 6th floor, easy to book tours. Overall we have a very wonderful holiday while we stayed in Novotel Platinum.

The rooms are very clean. The bed was very good and comfy. Location is excellent for shopping. Very close to malls and night market. Did not get to try the breakfast so I cant comment on that. Over all experience was good.

The front desk or Reception staff at the hotel are the face of the hotel. They are normally the only people you interact with during your stay. this front desk staff was rude and not courteous and were fighting with us by charging baht 500 for ever half hour of delay during check out. although we loved the location and proximity to the entire shopping district. Rooms were clean and hotel is overall good.

チェックインから、とても親身に接してくれて大変感動しました。 部屋も清潔感がありリクエストした高層階も対応して頂きありがとうございました。 チェックイン、チェックアウトは同じ女性の方でこの方は私の顔を見ると必ず名前を呼んで頂き挨拶してくれ、私はのカタコトの英語も笑顔で聞いてくれ助かりました。 また利用した時はお願いします。

The buffet is probably on of the best in Bangkok. Dont miss that one. The pool area only have cabanas so of you want fix your tan it can be gard for your back. Ifyll fel hungry at the pool maybe you should walk down to McDonalds. The carbonara I ordered was the smallest portion I ever seen. Not even a new born child world be full of that one. Otherwise the hotel is excellent in every way.

The location is unbeatable, walking distance to high end shopping like Central World and Siam Paragon and local shopping mall like Platinum mall and Prathunam market. The hotel is very clean, excellent service and we really enjoy our stay there.

セントラルワールドで行われたカウントダウンパーティーの様子がよく見えました。 花火は目の前であがったので、迫力が半端なかったです。 こちらは英語がほぼ話せませんが、スタッフの方々はどのかたも親切で、どうにか伝えてくださり、不便は全くありませんでした。 タラートNEONが徒歩5分程で、お手軽に 夜市を楽しむことができました。

Enjoy my stay in Novotel Platinum for holiday. Good service. The lobby hotel has a good ambiance with high ceiling. The room is spacious with big king size bed. Many shopping places around the hotel. There is a bar in 9 th floor with open air and nice view. The concierge is also very helpfull. From the hotel is also easy access to Suvharnabhumi Airport. Thanks.

Excellent service and location. Connects to Platinum mall for affordable shopping, and skywalk to Centralworld, Gaysorn Village and other high end shopping malls in the area. Very quiet rooms. Breakfast buffet was good, and dinner was also excellent. Special thanks to Mark, Ice and Pop for their great service at the lobby.

Very unpleasant experience of the stay, (1) During check in was having a argument with one unfriendly front desk staff Ms Eddy, (2) 9am breakfast at café, food was empty without refill (3) Non-smoking room, rest room with bad cigarettes, after complaint put airfreshner but not solve, suffered allergic with running nose. (4) Getting taxi to Airport, concierge staff offer THB800 for private van transfer, end up call a normal 7 seater taxi charging THB800. Arrive airport, I checked taxi meter was around THB260, airport police checking the taxi meter.... as the taxi driver asking help, I told the officer I book the car and paid THB300. whereby, I found hotel staff shall help hotel guess, secure them from this kind of issue, or they get benefit from taxi driver which I not know? Location is good, perhaps of good business, the service quality of staff is drop and may provide chances for the staff to earn additional income? There are others hotel can be a option - Amari Hotel (just opposite platinum mall).

Bathroom nicely upgraded now no splash anymore with glass doors fixed. Nice wide LCD TV in room, programs are no more grainy. And the late check out was a useful gesture. Great comfy pillows as well. So glad I gave up IHG spire membership to keep my Accor Gold membership going into 2020!

Positive things - Best location, particularly for the shopping travellers - Good facilities here - The city view from the room and Fitness is very very nice - The staffs were very friendly and kindly to help Negative - The welcome drink was not special, just ordinary fruit juice/Soft drink or alcoholic beverages. I expected special drink such as Soda mixed with An-Chan flowers or Passion fruit mango smoothies. - The breakfast has little choices, however still far better than Novotel New York Time Square.

They did not provide me with 3 singke beds despite i have stated and paid for the extra bed. At the executive lounge, there isn't any service at all. I need to make coffee n get drink by myself. Disappointed stay.