Novotel Bangkok Platinum Pratunam bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 334 ulasan

Jaminan Harga
Terbaik
Novotel Bangkok Platinum Pratunam - Image 1
Novotel Bangkok Platinum Pratunam - Image 2
Novotel Bangkok Platinum Pratunam - Image 3
Novotel Bangkok Platinum Pratunam - Image 4
220 Petchaburi Road, Ratchathewi, 10400 BANGKOK, Thailand

Deskripsi

Keistimewaan hotel

  • WiFi gratis dan area kerja luas

  • Bar rooftop dan kolam renang infinity dengan pemandangan kota

  • Santapan prasmanan hidangan laut internasional

  • 5 ruang pertemuan fleksibel untuk acara santai/bisnis.

  • Terletak di Platinum Mall, dekat taxi boat, mal Siam Paragon, BTS Chidlom, stasiun kereta Siam

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Lokasi hotel

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Telepon
Fax +66 2 160 7200

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  334 ulasan

Peringkat TripAdvisor  4.6/5  6.659 ulasan

Superb, Fabulous

Catatan Tripadvisor 5.0/5

0904nafisa Ulasan TripAdvisor tersertifikasi

This hotel is beyond fantastic. The staff is cheerful and courteous. There was a small hiccup in the bathroom which didn’t bother us but the housekeeping staff noticed and took immediate action. Pierre from their team was so apologetic about it and also left a card with a plate of fruits. He also offered us a free visit for the happy hours lounge service. Boy, from the concierge team is always supportive and smiling. Comfy beds, pillows, great buffet breakfast and unbeatable location makes this an ideal choice of hotel

Dear Valued Guest, Thank you for your kind words! It’s wonderful to hear that our team's proactive service made your stay 'beyond fantastic.' Recognition for Pierre and Boy is much appreciated; they truly embody our commitment to being cheerful and supportive. We are thrilled you enjoyed the comfy beds and our prime location. We can’t wait to see you again! With best regards, Siriporn Pa. Rooms Division Manager

Service! Service! Service!

Catatan Tripadvisor 5.0/5

PDSil Ulasan TripAdvisor tersertifikasi

Service, service, service – it’s all about the experience. What a fantastic experience! Thank you for a wonderful experience and a truly memorable stay. A big shout-out to ICE for being an outstanding ambassador for the hotel and for consistently providing exceptional service with a warm smile. Can’t wait to return to my favourite hotel in BKK.

Dear Valued Guest, Thank you for choosing us as your favorite stay in Bangkok. It’s wonderful to hear that Ice made such a memorable impression with their warm smile and exceptional service. We can’t wait to welcome you back! With best regards, Siriporn Pa. Rooms Division Manager

Hotel Lover

Catatan Tripadvisor 5.0/5

Thitiporn C Ulasan TripAdvisor tersertifikasi

All good especially service from Alin,Ice,Earn,Affan,James and Job(Concierge) Room clean nice location , recommend Novotel platinum for holiday in Bangkok

Dear Valued Guest, Thank you for the wonderful recommendation! We are especially proud to hear that Alin, Ice, Earn, Affan, James, and Job at Concierge made your Bangkok holiday so special. We will be sure to share your praise with them personally. We look forward to your next visit to Novotel Bangkok Platinum Pratunam! With best regards, Siriporn Pa. Room Division Manager

From Frustration to Unforgettable Service — A Five-Star Experience!

Catatan Tripadvisor 5.0/5

スキブラド バ Ulasan TripAdvisor tersertifikasi

During our stay at Novotel Bangkok Platinum Pratunam, a small room/meal inquiry initially seemed like it could ruin the stay. The first manager quickly limited the options and didn’t fully hear me, even though I initially thought he was just staff, and even after I subtly hinted at sharing feedback online. The next day, when I raised another question about the Premier Parkview Benefits for my room, Ammy, the Director of Food & Beverage (DOFB), stepped in and instantly changed everything. She listened carefully, thoughtfully considered the available options, and never overpromised. She said, “Let’s see what I can do,” and later called back with a win-win solution for both the hotel and me. Her skill and attentiveness turned what could have been a frustrating experience into one of pure delight, making me feel truly valued and cared for. A huge thank you to Ammy for her exceptional leadership, thoughtful problem-solving, and for turning a potentially frustrating stay into a genuinely memorable trip. Thank you, Novotel and Accor Group, for the wonderful experience — and a special shout-out once again to Ammy for going above and beyond!

Dear Valued Guest, Thank you for your honest feedback and the 5-star rating. We sincerely apologize that your initial experience fell short of expectations; however, we are delighted that Khun Ammy (DOFB) was able to step in and turn things around. Your praise for her leadership and problem-solving has been shared with her and our senior management. We look forward to welcoming you back for another seamless stay! With best regards, Siriporn Pa. Room Division Manager

Lack of transparency regarding family room setup

Catatan Tripadvisor 1.0/5

NorthStar11837069645 Ulasan TripAdvisor tersertifikasi

We booked a Double Room + Child expecting a basic and reasonable family setup. Upon arrival, we were shocked to discover that the room included only one bed, with the assumption that the child would sleep in the parents’ bed. For a hotel that markets itself as family-friendly, this is completely unacceptable, especially for families traveling with older children or teenagers. What made the situation worse is that this critical information was not clearly disclosed during the booking process. Only after check-in were we informed that an extra bed would require an additional charge. Had this been communicated transparently in advance, we would have absolutely chosen a different hotel. Ending a long family trip with this kind of surprise felt misleading and disappointing, and raises serious concerns about transparency in the booking information.

Dear Valued Guest, Thank you for your honest feedback. We sincerely apologize for the disappointment regarding your room setup. We aim to be a family-friendly destination, and it is clear we missed the mark in communicating our bedding configurations to you. We understand how important a comfortable sleep is, especially at the end of a long trip. Your comments regarding transparency on our booking platforms have been noted for immediate review to ensure clearer information for future guests. With best regards, Siriporn Pa. Room Division Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.154 ulasan 9.7/10 Lokasi
  • 1.403 ulasan 7.7/10 Kamar
  • 2.753 ulasan 9.2/10 Pelayanan
  • 24 ulasan 7.9/10 Internet
  • 616 ulasan 8.2/10 Kebersihan
  • 590 ulasan 8.7/10 Sarapan
  • 389 ulasan 8.1/10 Suasana
  • 373 ulasan 6.4/10 Fasilitas

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