Pullman Paris Tour Eiffel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.907 ulasan

Jaminan Harga
Terbaik
Pullman Paris Tour Eiffel - Image 1
Pullman Paris Tour Eiffel - Image 2
Pullman Paris Tour Eiffel - Image 3
Pullman Paris Tour Eiffel - Image 4
18 avenue de Suffren, Entrée au 22 rue Jean Rey, 75015 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Dekat dari Menara Eiffel dan pesiar di Sungai Seine

  • Suite dan kamar tidur dengan pemandangan Menara Eiffel

  • Kamar Family dan sarapan siang setiap Minggu

  • Beragam menu menggunakan produk segar di Frame

  • Bar pop-up 10ème Ciel dengan pemandangan Menara Eiffel

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Lokasi hotel

Pullman Paris Tour Eiffel

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
Prancis

GPS:48.855976, 2.293221

Telepon
Fax +33 1 44 38 56 10

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

FRAME RESTAURANT AND BAR

Restoran gourmet yang trendi dan santai dekat Menara Eiffel menghadirkan penampilan DJ pada hari Jumat dan Sabtu malam. Beragam menu menggunakan produk lokal segar. Nikmati sarapan siang keluarga di hari Minggu dengan prasmanan sehat dan lezat.

Pesan

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Peringkat ALL  4.3/5  2.907 ulasan

Peringkat TripAdvisor  4.0/5  4.079 ulasan

Poor customer service

Catatan Tripadvisor 3.0/5

Y2421TQlucys Solo travel - Ulasan TripAdvisor tersertifikasi

Great views but poor customer service. I arrived before my room was ready, but I was able to leave my luggage and was informed I’ll receive a message once the room was complete . No message arrived, however I went back several hours later and joint the queue to check in. I waited over 20 minutes to receive my key, even though the lady who came after me was called to the side and received hers within minutes of her arriving. I then had to ask three different people for my luggage, which made me late for plans I had previously made, as I now wouldn’t have time to shower change (it had taken 35 minutes to get key and luggage). I then noticed the room was missing a sofa, as advertised and paid for. I went to reception to enquire about the correct room, only to be told ‘all rooms are small’, this wasn’t my question. I asked for a manager, and was joined by Assisrem. When I explained to him I was missing a sofa, he replied ‘but you are just one person so you don’t matter’. Assuming there was a language barrier I tried again and asked if his attitude would be different if I was a family of 4, he shrugged. He did offer a suite or a refund of 15% off my first night. I stated I just wanted the sofa, he said someone would come up and pullout the sofa bed (there wasn’t one). I accepted the partial refund, however this was never actually given. Then I had to again phone reception 3 further times for the non existent sofa bed to be pulled out. Eventually staff came to the room, and informed me I didn’t have a sofa! The following morning the room had been cleaned but not the balcony

A bit disappointing compared to our previous stay.

Catatan Tripadvisor 3.0/5

Gamine1949 Ulasan TripAdvisor tersertifikasi

We usually go to this hotel because it is centrally located for all the places we like to visit. Great location but this time we found that the service at the bar/restaurant in the afternoon and at night was lackadaisical, they would sit you and give a menu and then show up 20 minutes later to take your order, unless I had already had to go to the bar to order. This is I total contrast to breakfast where the team is really welcoming and efficient. Especially in the area where Amadou is near the buffet. Though we had a room with a view of the Eiffel Tower, the sheer curtain was partly unhooked and not fixed during the 5 days we were there. The shower head leaked and was not fixed either.

Dear valued guest, Thank you for taking the time to share your experience at our hotel. We are delighted to hear you appreciate our central location and particularly the outstanding breakfast service, especially Amadou's contribution to making your mornings memorable. However, we sincerely apologize for the inconsistent service you encountered in our bar and restaurant area during afternoon and evening hours. These oversights do not reflect our usual standards of service and attention to detail. We value your loyalty and hope to have the opportunity to better serve you during your next visit to Paris. Sincerely, Marta - Guest Experience

Room for Improvement!

Catatan Tripadvisor 4.0/5

Cordy3-11 Keluarga - Ulasan TripAdvisor tersertifikasi

Paid a fair bit to stay at this hotel for two nights with a room with balcony and view of Eiffel Tower! To be fair the view is amazing! Just a shame the actual balcony looks so scruffy! The room is not worth the price without the view, and we have stayed in far nicer hotels. Check-in sounded alarm bells when I asked for an ice bucket for our room! Was told ice machines on every floor but if not working I could go the bar to get some! Tried 3 floors and every machine out of service! Ordered room service who tried to charge €5 for ice! Told it wasn’t the ice it was the staff member being called!! Unbelievable - just paid £550 a night and then they want to charge me as their ice machines broken! After talking with staff they rightly removed from the bill! This hotel needs to look closely at these small issues! Given 24 hrs free wifi then told to sign up to sign up to some deal which we didn’t! WiFi is a basic now in this day & age!. Hate where hotels try to rip you off left right and centre! The other huge gripe is the noise from the track in front of hotel! Seems constant til very late! We also had awful noise from what seemed like a protest outside! I too could see next doors guests in my glass reflection whilst they in bed! Not great! If it wasn’t for the view this hotel not outstanding! Another let down was one of the staff asking a boy to take his feet off seat! Had he just waited he would clearly have seen this boy had special needs and it was embarrassing to witness as boys father shut him down and the penny then dropped! Pullman Paris needs to tweak things to give more of a 5 star rating.

Perfect view of Eiffel Tower

Catatan Tripadvisor 5.0/5

mood424mood Ulasan TripAdvisor tersertifikasi

We visited this hotel in the summer for our first Paris trip with kids and views didn’t disappoint. We loved the walkable distance to the tower and restaurants. Breakfast buffet was so delicious and fresh. We’re definitely coming back to this hotel again in 2025

Cher Client, Nous passons le mot à nos équipes, merci beaucoup pour ce retour positif ! Au plaisir de vous revoir au Pullman Paris Tour Eiffel. Marta – Guest Experience Department

The staff is exemplary

Catatan Tripadvisor 5.0/5

jkentris Couples - Ulasan TripAdvisor tersertifikasi

Outstanding location conveniently located adjacent to the Eiffel Tower. What makes the Pullman stand out is the exemplary customer service by all of the staff members. They do all they can to ensure your stay is memorable and the primary reason we will stay here again when we visit Paris in 8 months.

Cher Client, L'équipe du Pullman Paris Tour Eiffel est ravie que vous ayez passé un bon moment chez nous ! Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Marta – Guest Experience Department

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.947 ulasan 9.6/10 Lokasi
  • 3.807 ulasan 7.4/10 Kamar
  • 4.736 ulasan 8.5/10 Pelayanan
  • 21 ulasan 6.8/10 Internet
  • 1.354 ulasan 9.3/10 Sarapan
  • 1.117 ulasan 8.5/10 Makanan
  • 994 ulasan 5.8/10 Kebersihan
  • 759 ulasan 4.2/10 Kesepadanan nilai

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