Novotel Paris Centre Tour Eiffel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 3.232 ulasan

Jaminan Harga
Terbaik
Novotel Paris Centre Tour Eiffel - Image 1
Novotel Paris Centre Tour Eiffel - Image 2
Novotel Paris Centre Tour Eiffel - Image 3
Novotel Paris Centre Tour Eiffel - Image 4
61 quai de Grenelle, 75015 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Tepat di area pusat kota, 10 menit berjalan kaki dari Menara Eiffel

  • Parkir berbayar yang privat dan aman

  • Kolam dalam-ruang berpemanas: akses gratis dan harus reservasi; area kebugaran dan sauna

  • Kamar family, tersedia Wi-Fi

  • 30 ruang pertemuan, ruang serbaguna seluas 3.000 m²

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Lokasi hotel

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARIS
Prancis

GPS:48.849778, 2.282836

Telepon
Fax +33 1 40 58 24 44

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  3.232 ulasan

Peringkat TripAdvisor  3.5/5  6.277 ulasan

Very Good Stay - Terrific View & Location

Catatan Tripadvisor 4.0/5

MaharshS Ulasan TripAdvisor tersertifikasi

Mercure Paris offers a pretty fantastic experience for guests. The hotel is located in a prime spot right next to the Eiffel Tower, providing great views and a convenient location with two metro stations just a 5-7 minute walk away. The room, especially the largest one booked by us, was spacious by European standards and includes separate facilities for the commode and bathing area. The staff is extremely helpful, with a special mention of an Indian / Asian staff member (unfortunately we didn't catch his name) at the reception and he went above and beyond to assist us with transporting our bags in the middle of the night. The breakfast is was good, featuring a wide variety of options. The hotel itself was quite swanky, sky-scraper experience and has a pool, multiple restaurants, and a bar. Overall, highly recommend Mercure Paris for its exceptional location, views, and overall luxurious experience, making it a must-stay destination in Paris.

Dear Mr Maharsh S, What a pleasure to read you! Thank you very much for taking the time to write to us about your stay with us. We are delighted to hear that you enjoyed our location close to the Eiffel Tower. We are particularly pleased to hear that your upgrade to a beautiful spacious room, with a great view, made your stay memorable. It was also great to hear that the breakfast was to your liking and that you enjoyed the hotel itself. Our teams work hard every day to provide you with the best possible service and we are delighted to hear that this was the case during your stay with us. We will pass on your great feedback to our teams. We look forward to seeing you again, Victor Lejarre - Guest Relation

Extremely rude staff - Ahcene

Catatan Tripadvisor 1.0/5

YH K Ulasan TripAdvisor tersertifikasi

We arrived at the hotel earlier than the check-in time. When this happens in the US, they usually give us early check-in (of course, sometimes they don't, so we knew they could refuse too), so we were in line at reception, hoping to ask. Then a guy named Ahcene, who looked like a manager or something, walked by and yelled at us very rudely, "Check-in is at 4:00; come back then!!". We kept standing in line anyway to ask the reception staff if we could get an early check-in because we were unsure who Ahcene was. Then Ahcene went off to do something else and came back out and yelled again, "I said 4:00!!! Come back at 4:00!!!". I was confused as to whether I was there as a customer or a prisoner of this hotel. It was very insulting. It was a level of verbal abuse that no human being should ever do to another human being in modern society. There were four of us traveling together; we were lawyers and other high-profile professionals, and we had never experienced such disrespect in our lives, at least in the past ten years. If Ahcene is indeed the manager, I think this person should be fired from the hotel. He had many choices: to ask us politely or just let us ask questions at the reception desk. Can't we have the freedom to ask questions at the reception desk? Or can't he politely ask us if it's too busy now and cannot give us an early check-in? (It was not that busy. There was only one group in front of us in the reception desk line.) It was an extremely unpleasant experience (it was the worst experience in my last ten years and also in the whole European continent).

Service Below expectations

Catatan Tripadvisor 2.0/5

Nandan D Keluarga - Ulasan TripAdvisor tersertifikasi

We booked Executive Room with 1 Queen Bed with sofa bed. Room was clean and tidy. Very poor service. No bottled water, No dental kit or shaving kit in the bathroom. There is a so called EasyStore in the lobby area. If you want something pay 50€ deposit and buy what you need. Rooms span 25 floors Breakfast Resturant is much smaller. Expect at least 20 - 25 minutes waiting in a queue to have your breakfast. Housekeeping is average and Staff is very rude if you point out any cleanliness issue.

Dear Nandan D, Thank you for sharing your recent experience with us. We are sorry to hear that your stay did not live up to your expectations in terms of service and amenities. We would like to inform you that we have taken note of your comments regarding essential items such as bottled water, dental and shaving kits. To cater for these needs, we have set up an EasyStore in the hotel lobby, accessible 24 hours a day, 7 days a week, where you can purchase these items for a deposit of €50. As for your comments about the size of the breakfast restaurant and the waiting time, we sincerely regret any inconvenience caused. We also apologise for any negative experiences with our staff and any misunderstandings that may have arisen during your interaction. A courteous and professional service is our priority and we take your feedback very seriously. We appreciate your valuable feedback which helps us to identify areas for improvement. We look forward to welcoming you back and providing you with a more pleasant experience that meets our high standards. Yours sincerely Marie Bourguignon Guest Relation Manager

Perfect Location to visit everywhere

Catatan Tripadvisor 5.0/5

Lindsay F Ulasan TripAdvisor tersertifikasi

Great hotel close to everything, all clean and in good order. Right next to a big shopping mall,the metro getting you to all the places of interest was very close. A great restaurant near by called Islanda. Only fault no drawers to put clothes in and lifts a bit complicated.

Dear LindsayF268, Thank you for taking the time to share your feedback following your recent stay with us. We're thrilled to hear that you enjoyed our hotel's convenient location, finding it close to everything you needed and near the metro for easy access to Paris's attractions. It's wonderful to know that you found everything clean and well-maintained during your stay. Your comments about the lack of drawers and the complexity of the lifts have been duly noted. We appreciate your feedback as it helps us identify areas where we can make improvements for our guests' comfort and convenience. We hope you had a great time exploring Paris, and we look forward to welcoming you back for another visit soon. Best regards, Marie Bourguignon Guest Relation Manager

Family trip to Paris

Catatan Tripadvisor 3.0/5

Louby_Loooo Keluarga - Ulasan TripAdvisor tersertifikasi

Nice hotel and polite welcome from the check in staff. Room was basic but clean and comfortable. Air con and exceptional quality mattress were welcome. Breakfast was chaotic which given the size of the hotel was understandable. Didn’t love the food hot food choices and the food for so spread out across two rooms it took a couple of days to realise everything on offer. Location was okay, close to the overground train and a 20 minute walk to the Eiffel Tower.

Dear Louby_Loooo, Thank you for sharing your feedback following your family trip to Paris. We're delighted to hear that you had a pleasant experience with us, starting from the polite welcome at check-in. It's great to know that you found your room to be clean and comfortable, with appreciated amenities like air conditioning and quality mattresses. We apologize for any inconvenience caused during breakfast. Your feedback about the layout and variety of food is noted, and we will review this to improve our service for future guests. Regarding our location, we're glad it suited your needs, being close to the overground train and within a reasonable walking distance to the Eiffel Tower. We hope to have the pleasure of welcoming you back on your next visit to Paris. Warm regards, Marie Bourguignon Guest Relation Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.556 ulasan 9.4/10 Lokasi
  • 3.369 ulasan 5.2/10 Kamar
  • 2.694 ulasan 6.9/10 Pelayanan
  • 39 ulasan 5.5/10 Internet
  • 1.399 ulasan 4.5/10 Kenyamanan
  • 1.232 ulasan 6/10 Sarapan
  • 1.188 ulasan 5/10 Kebersihan
  • 942 ulasan 4.4/10 Fasilitas

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