ETAP Belfast 2 stars

Name: ETAP Belfast
Address: BELFAST, BT2 7HE, UNITED KINGDOM
Telephone: (+44)2890328126
Rating: 4.0

Customer review rating 4.0/5 10,266 reviews

ALLSAFE approved hotel

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+ 8 Services

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ETAP Belfast

Budget hotel

The hotel will reopen from July 3rd. Our teams remain at your service and look forward to welcoming you soon. In line with government recommendations, our hotel is operating with reduced services. Please review our website for details.

Mr CARVALHO Hugo, Hotel Manager

At Hotel ETAP Belfast, we make sure our friendly team is on hand around the clock to make sure you're never left in the lurch. So whether you want an unlimited continental breakfast in the morning, a cup of tea at 2pm or a piping-hot pizza at 3am, you onl y have to ask. And with our pet-friendly setup, we're one of the few hotel chains that happily welcomes furry friends as well as their owners, so bring them along for the adventure!

The hotel is located only five minutes' walk from Belfast Central train station. The central location of the hotel means that the waterfront, Belfast Cathedral, Titanic Quarter, shops and restaurants are all within walking distance. The birthplace of RMS Titanic and a filming spot for Game of Thrones, Northern Ireland's capital is becoming increasingly cosmopolitan. Popular attractions include the Titanic museum and studios, City Hall and Botanic Gardens.

The birthplace of RMS Titanic and a filming spot for Game of Thrones, Northern Ireland's capital is becoming increasingly cosmopolitan. Popular attractions include the Titanic museum and studios, City Hall and Botanic Gardens - all within two miles of us.

Hotel extras

Great city centre location close to main attractions
146 low-cost en suite comfortable rooms
24hr reception and free fibre Wi-Fi throughout
Morning breakfast buffet

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in the communal areas
- WIFI in your room
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioning

BreakfastPaying
Snack & beverage machine

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE
belfast
united kingdom

Tel: +442890328126

Fax: (+44)2890894409

Check-in from 14h00

Check out up to 12h00

DUBLIN AIRPORT EXPRESS COACH : VICTORIA STATION

By plane
BELFAST INTERNATIONAL At 24km / 15 miles
By plane
G.BEST CITY AIRPORT At 6km / 3 miles
By train
BELFAST CENTRAL At 1km / 0 miles
By train
CENTRAL STATION At 1km / 0 miles
By train
VICTORIA STATION At 0km / 0 miles

GPS :54.593029, -5.931785

Our accommodation(s)

Room with large bed for 2 people

Max. number of persons: 2
Area: From 0 m² / 0 sq ft

Wireless internet in your room
High speed internet
Multimedia hub

TWIN - Room with twin beds

Max. number of persons: 2

Wireless internet in your room
High speed internet
Multimedia hub

TRIPLE - Room with a large bed and a bunk bed

Max. number of persons: 3

Wireless internet in your room
High speed internet
Multimedia hub

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2

Rooms

Well located

Saoirse Friends - 30/08/2020 Confirmed reviews ALL

So many bar and restaurant options just outside the hotel within a couple of steps, great staff, comfy beds

Dear SAOIRSE R., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Guest Relations, Janka Radacovska

Anonymous Families - 25/08/2020 Confirmed reviews ALL

No parking is a disaster. Reception told us to park outside to bring in our bags and unload car but the Taxi driver parked in the Taxi rank went berserk saying we were not allowed park there. Nothing but young people partying all night. Walls are like paper and the group next door were partying all night banging doors etc. When we were heading out at 10am there was a group of them standing at the front door drinking bottles of beer out of there minds. The police where in the hotel the morning previous looking at CCTV over an incident at the hotel. The rooms are tiny. Overall I wouldn't recommend this place at all and never stay there with kids

Not good. Not clean. Party hotel.

Anonymous Friends - 24/08/2020 Confirmed reviews ALL

From the outset the hotel looks clean and all the measures were in place. However when getting into the room my opinions changed. I felt the need to get my antibacterial wipes out and clean the full room due to the dirty marks on the wall, disgustingly dirty tv remote and permanent brown stains In the sink. I know this is not a 4 star hotel but during these times of COVID-19 I would expect better cleaning. There was also brown marks all over the underside of the bunk bed which when I cleaned with the wipes they turned dark brown. Not good at all. I did mention this all to the receptionist but she said that all the nessisary cleaning was finished and asked if I had any wipes of my own to clean it. Found this very strange that l should be cleaning my own room? Not something I enjoy when trying to have a relaxing weekend away is cleaning other people’s dirt from my room. The hotel fire alarm was also going off every 5 minutes for about an hour. When I went down to check out reception the bouncer was laughing and joking with other guests saying he had no idea and ‘ it’s not my job ‘ while the receptionist was in the back clearly hiding from the other guests. Not good. The lobby was filled with intoxicated people and beggers.

Awful

K. Families - 24/08/2020 Confirmed reviews ALL

Awful . Dirty hotel not child friendly

Very well located hotel.

Pat Couples - 18/08/2020 Confirmed reviews ALL

Great location, nice staff, clean, rooms and facilities absolutely basic.

Dear PATRICIA D., Thank you so much for taking the time to tell us about your experience at ETAP Belfast. We are pleased to see you have enjoyed your stay and we hope to welcome you back in the near future. Kind regards, Guest Relations, Janka Radacovska

Very noisy location

Anonymous Solo - 17/08/2020 Confirmed reviews ALL

Very noisy location loud music till 2am sometimes even later

Dear ANNE H., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Guest Relations, Janka Radacovska

Great stay

Agnes B. Families - 14/08/2020 Confirmed reviews ALL

Very please staff always happy to accommodate your needs we had a standing double room which wasn’t great for me but got moved to a disabled room which was perfect for my needs would definitely stay again but wasn’t impressed with the takeaway breakfast

The stay was perfect for what we needed it for!

Anonymous Friends - 13/08/2020 Confirmed reviews ALL

We enjoyed every minute at ETAP, the room was clean, the staff were amazing and the facilities couldn’t have been better! The staff on night shift were so professional and had a lot of time for all guests! Would definitely go back

Well located

Dannielle R. Couples - 10/08/2020 Confirmed reviews ALL

Rooms were a bit small but the hotel was amazing, great location. Requested for our rooms to be cleaned while we were out for the day as we needed new towels but when we returned to the hotel after a day of shopping to get ready to go for dinner, we discovered our room wasn’t cleaned and we had to use dirty towels after a shower. Other than that it was an amazing place to stay, staff were really friendly, walking distance from Victoria Square and the train station, surrounded by pubs, restaurants, takeaways etc. 10/19 would recommend, will definitely be back

Dear DANNIELLE R., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Guest Relations, Janka Radacovska

Central location

Mags Families - 07/08/2020 Confirmed reviews ALL

Relaxed

Great . Located in a great spot.

Kelly Families - 21/03/2020 Confirmed reviews ALL

We had lovely stay. Staff were lovely. . 1. Staff needs to remind customers that if they need to check out during the night eg. For an early morning flight. That the car needs to be brought out before the carpark closes otherwise the car doesn't get out. if I had not discovered we would not have been able to get to the airport. 2. I have no idea why the shower door is transparent and find we didn't want to use it. With only staying 1 night it suited us but it wouldn't have if we needed to stay more than 1 night, and washroom has no lock on door. Rooms are not always shared with husband and wife. I shared with my daughter, my cousin shared with her son. 3. The rooms are well designed with every thing you need. Big window, tv. Being able to cater for 3 which was perfect for us. Everything was clean and tidy . Eating area was lovely. . We had a good stay

Dear Denise A., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive a feedback. I am sorry to learn you did not get enough information about the car park. I will share your comments with our team. I am sure your feedback will help us to avoid this happening in the future and also serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Janka Radacovska, Guest Relations

Great location.

Sandi Couples - 17/03/2020 Confirmed reviews ALL

We arrived early and was booked in straight away. The hotel is 5 minutes walk from bus station. Very clean. Nice size room. Great continental breakfast. We will definitely use this hotel again.

Dear Christopher, We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Everything you need in a location.

Stewart Solo - 17/03/2020 Confirmed reviews ALL

Easy check in, comfortable room, discounted parking, friendly staff.

Dear Stewart, We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Great Stay

Chris M. Friends - 15/03/2020 Confirmed reviews ALL

The value for money hotel in Belfast - 10 min walk to the centre - close to Nandos & Weatherspoons - and across the road from The Points which after several visits the best music pub in Belfast. Finishes about 1pm then other bars across the road others bars & clubs that are open later. No noise in rooms. I will back next year Belfast - Better than Dublin & half the cost.

Dear Chris, Thank you so much for your lovely comments. We are delighted to see you have enjoyed your stay with us and have found everything to be within ideal distance! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Good location

Clare M. Friends - 15/03/2020 Confirmed reviews ALL

Was down celebrating a friends 40th, great location & car park across the road

Dear Clare, We very much appreciate your comments regarding your stay at the ETAP Belfast and hope you had a wonderful time celebrating the 40th birthday! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Great location

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

The room was small but suited us just fine and was only £44 for a Friday night, was also within easy walking distance of The Empire

Dear DAVID M., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Janka Radacovska, Guest Relations

Good Stay

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Good

Dear PATRICK D., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Janka Radacovska, Guest Relations

Great location

Gracr Couples - 12/03/2020 Confirmed reviews ALL

Lovely hotel, not far from the city centre. Very comfortable and cosy room.

Dear GRACE W., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Janka Radacovska, Guest Relations

Anonymous Families - 10/03/2020 Confirmed reviews ALL

a good stay basic but comfortable receptionist on booking could of been a bit more informative

Dear JEREMY M., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive a feedback. I am sorry to see you didn't receive enough information at the reception. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope you will give us another opportunity to better serve you in the future. Kind regards, Janka Radacovska, Guest Relations

Good location

Gerry F. Families - 10/03/2020 Confirmed reviews ALL

Lots of noise on Corridors during the night

Dear GERRY f., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Janka Radacovska, Guest Relations

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