Informacja

Hotel Novotel Moscow City 4 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 9 238

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Novotel Moscow City
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+ 21 Usługi

O hotelu

  • Darmowe Wi-Fi, gazety i mapy Moskwy 5 minut do centrum expo.

  • Minuta drogi do centrum handlowego Afimall, gdzie znajdują się liczne sklepy, kawiarnie, kino.

  • 2 minuty drogi do najwyższej położonego tarasu obserwacyjnego w Europie. Lody bez limitu.

  • Trzy stacje metra w pobliżu hotelu

  • 15 minut jazdy samochodem od Kremla

Lokalizacja hotelu

Novotel Moscow City

Presnenskaya Naberezhnaya, 2
123317 moskwa
rosja

Tel: +74956648989

Faks: (+7)495/6648990

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • MOSCOW METRO :  KALININSKAYA DELOVOY TSENTR

  • Samolotem

    SHEREMETYEVO W 34,5km / 21,44 mil

  • Samolotem

    Wnukowo W 30km / 18,64 mil - Płatne transport

  • Pociągiem

    KIEVSKY STATION W 4,9km / 3,04 mil

Pozycja GPS:55.748069, 37.53685

Usługi hotelowe

MC TRADERS

W nowoczesnej restauracji MC Traders podawane są przygotowywane przez szefa kuchni dania kuchni międzynarodowej (francuskiej, rosyjskiej, włoskiej i amerykańskiej). Do dyspozycji gości jest też prywatna jadalnia - doskonałe miejsce do organizacji imprez.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Śniadanie
    • Bufet Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 8
  • Centrum biznesowe
    • Samoobsługowe centrum biznesowe
    • Centrum biznesowe z obsługą
    • Centrum biznesowe z podjazdem dla wózków
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 361
    • Liczba pokoi dla osób niepełnosprawnych: 7
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 17
    • Liczba pokoi dla niepalących: 361
    • 8 piętra
  • Języki, jakimi posługuje się personel hotelu
    • angielski
    • rosyjski
    • francuski
  • Pralnia / obsługa parkingu
    • Pralnia chemiczna / prasowanie
  • Wi-Fi
    • Szybka sieć WIFI
    • Łącze szerokopasmowe
    • WIFI w miejscach ogólnodostępnych
    • Sieć WIFI w hotelu
    • Szybki Internet
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Winda na wszystkie piętra
  • Zameldowanie i wymeldowanie
    • Późne wymeldowanie
    • Szybkie wymeldowanie
    • Szybkie zameldowanie
  • Przechowalnia bagażu
    • Przechowalnia bagażu
  • Portier
    • Portier
  • Dostępne przybory biurkowe
    • Wtyczki i konwertery na biurkach
    • Maszyna do polerowania butów
  • Depozyt w recepcji
    • Depozyt w recepcji
Dojazd
  • Paid hotel parking Dodatkowa opłata
    • Na miejscu
    • 120 Miejsca parkingowe
    • Prywatny
    • Parking czynny codziennie całą dobę
    • Parking z obsługą
Centrum wellness
  • Fitness
    • Na miejscu
    • Hammam
    • Wiadomość
    • Sauna

Nasze pokoje

Przestronne, nowoczesne pokoje oferujące niezbędne udogodnienia doskonale nadają się zarówno do pracy, jak i odpoczynku. Z myślą o wygodzie klientów hotel oferuje bezpłatny dostęp do sieci WIFI.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 11

  • Maks. rozmiar: 975 m²

  • Maks. pojemność: 450 osoby

  • Maks. liczba uczestników bankietu: 250 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Moscow City

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 9 238

Ocena TripAdvisor 4.5/5

Liczba opinii: 1 721

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

dobrze zlokalizowany

Ocena klientów 4.5/5

Galina Pobyt służbowy - 09/03/2020 Opinie potwierdzone ALL

Super

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist

udany pobyt

Ocena klientów 5.0/5

Paweł Pobyt służbowy - 09/03/2020 Opinie potwierdzone ALL

Bardzo pozytywne

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist
Ocena klientów 0.5/5

Andrzej Pobyt służbowy - 24/02/2020 Opinie potwierdzone ALL

Pomimo tego ze nocowałem w hotelu więcej niż 50 razy to po raz kolejny otrzymałem rachunek z błędnymi danymi. Pomimo prośby o korektę brak reakcji personelu

Dear Mr.S., Thank you for your feedback. Please, accept our apologies for the inconvenience. Please, kindly confirm that you received the correct invoice (We sent it to you on the 24th of Feb). Sincerely, Anna Bakumenko Quality & Attitude manager

Novotel Moskwa City

Ocena klientów 5.0/5

Wojciech Pobyt służbowy - 08/02/2020 Opinie potwierdzone ALL

Rewelacyjny hotel. Super obsługa, bardzo duże pokoje. Położony w dzielnicy biznesowej oraz super skomunikowany z lotniskiem Sheremetyewo (Pociąg Aeroekspres), jak i z resztą Moskwy (stacja metra na tyłach hotelu). Bardzo fajne spa i sauny. Fotele do masażu na większości pięter. Bardzo dobre śniadanie z dużym wyborem produktów, w tym świeżo wyciskanych soków.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Moscow City and sorry i am not able to reply in your language. I would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. I am very glad that you enjoyed your stay and that we were able to meet your expectations. I hope your next stay with us will be pleasant. Thank you again and hope to welcome you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Too hot in the rooms

Ocena na stronie TripAdvisor 3.0/5

philippw0lff Business - 03/02/2020 Opinia zatwierdzona w TripAdvisor

I have been in thi shotel so many times. It is just comfortable for us to stay there, as it is in walking distance to the Expo Center. The rooms are since years over heated, but this is a standard problem in Russia. As they have enough gas, the rooms will be heated as much as tehy can. The other topic is that the bedding and the bed linnen are synthetic. This is not nice at all. I decided to sleep without it. This is a reason to change the hotel next year.

Dear Guest, Thank you for such a detailed feedback. I am sorry that your experience did not meet your expectations about service in our hotel; please allow me to express my sincerest apologies. The thermostat of the air temperature in the room can be set under individual parameters. We are always happy to adjust the air temperature according to your wishes. Also we don’t use synthetic bedding in our hotel we use only cotton bedding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arina Simonyan Guest relations specialist

Bardzo dobre

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - 25/12/2019 Opinie potwierdzone ALL

lokalizacja doskonała, mila obsługa

Dear Lidia , Thank you very much for your feedback about your stay at Novotel Moscow City. I am glad to hear that you enjoyed your stay and would like to thank you for your compliments. I will definitely share your comments with my colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist

Stay in Moscow

Ocena na stronie TripAdvisor 4.0/5

Rajesh S Couples - 15/12/2019 Opinia zatwierdzona w TripAdvisor

Very centrally located hotel. Has a metro station very close. The room was clean and food was good, though a bit expensive. The check in process was seamless and simple as they offer online checkin. My room was ready and did not have to wait after a long a flight. Use the online checkin facility.

Dear Rajesh, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff and location of our hotel. We are also happy that you have appreciated our online check in service. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Business hotel in a business district

Ocena na stronie TripAdvisor 4.0/5

Sergei B Business - 11/12/2019 Opinia zatwierdzona w TripAdvisor

The hotel is perfect for business travelers.  Located in Moscow City, close to the main transport hubs of Moscow, in the city center. The offices of the main large companies are here, and therefore the guest of this hotel is probably a businessman.Nice rooms with everything you need, including an iron and ironing board. There’s  a large breakfast selection for every taste.  Friendly staff.The disadvantages include air conditioning in the rooms and the high price.  The windows are dull - nothing can be opened - and the system settings are such that the air is constantly dry, it was very difficult to sleep.  The price for a room more than 200 euros per night is high for such a hotel.  Bed linen could also be less synthetic - sometimes I experience static electricity on myself ... unpleasant.

Dear Sergei, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. My sincere apologies for not meeting all of your expectations. I will take notice of your comment regarding air conditioning and forward it to our technical department. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Bardzo dobry hotel z wygodnymi pokojami i profesionalną obsługą.

Ocena klientów 4.5/5

Przemysław Pobyt służbowy - 21/10/2019 Opinie potwierdzone ALL

Korzystam z tego hotelu już któryś raz. Korzystałem też wielokrotnie z usług Państwa sieci w różnych miastach Europy. Bardzo wygodny hotel, profesjonalna i bardzo pomocna obsługa. Świetnie urządzona strefa SPA.

Dear Mr. O.! Thank you for your stay and for your loyalty. It is a pleasure for us to know that you enjoyed our hotel. We are grateful for your positive comment and high ranking. We invite you to come and stay with us again in case of your future visits to Moscow. You are always welcome at Novotel Moscow City! Best regards, Anton Mirkin Guest relations specialist

Great stay for business

Ocena na stronie TripAdvisor 5.0/5

cornel_crisan Business - 21/10/2019 Opinia zatwierdzona w TripAdvisor

Peacefully, close to our meetings, easy to access. Great breakfast and service Fast checkin Upgraded to suite Tried the restaurants twice, was fast service and food was delicious. WiFi quality was excellent for my meetings. 30 minutes in the morning to get to airport Sheremetyevo

Dear Guest, Thank you for taking the time to share your feedback. It is such a pleasure to know that you enjoyed your stay with us! We hope your next visit will be as pleasant as the previous one. Sincerely, Arina Simonyan Guest relations specialist

Hotel review business trip

Ocena na stronie TripAdvisor 5.0/5

668sandy Business - 02/09/2019 Opinia zatwierdzona w TripAdvisor

Location near to exhibition hall, shopping Staff is friendly Hotel atmosphere is excellent Fast Check in and out Only the Breakfast is boring, 7 days continuously eating the same nothing new Room is clean and tidy

Dear Sandy! Thank you very much for your stay. It is a great pleasure for us to know that you enjoyed your stay at our hotel. We are glad to hear, that you liked the location, our friendly staff and hotel atmosphere. Breakfast at the restaurant is very healthy, tasty and nutritious. We will be happy to see you among our hotel guests again. You are always welcome.

Good enough, but the service needs to be improved

Ocena na stronie TripAdvisor 3.0/5

senya211190 Family - 18/08/2019 Opinia zatwierdzona w TripAdvisor

Good and wide rooms, varied breakfast, fair price vs. quality rate but there are things that need to be improved: young personell with lack of supervision, dirty dishes are left by the doors and cleaned by room service only in the morning, no big attention to details and hosts requirements (we requested a baby crib and did not get it till midnight, we also had an early check-out and requested an early breakfast to restraunt personell.... as a result it was not communicated to the reception and we had to wait for the breakfast to be prepared so almost missed our train). Great location (Metro station right in the shopping mall downstairs), but not a hotel for families with children (no microwave oven in the room neither in the dining area, baby seat was offered to us at the end of the location period, no bathroom neither baby baths offered - only shower).

Dear Senya! Thank you very much for your stay! It is a pleasure for us to know that you enjoyed the room & restaurant. You are right, our hotel is more popular among business people because of the location (Downtown area with a lot of offices, Exhibition center and World Trade center neighborhood). But we also pay special attention to our young guests. We have children area for games in the lobby. Please accept our apologies for the inconvenience you had during your stay. We are constantly doing our best to improve our service. We arrange trainings for our staff. We invite you to come to our hotel, if you will happen to be in Moscow again. We hope that we will be able to change your opinion about our hotel and you will enjoy your next stay very much!

9 nights for business reason

Ocena na stronie TripAdvisor 4.0/5

Dietrich E Business - 29/07/2019 Opinia zatwierdzona w TripAdvisor

The Hotel is located well with Metro (underground) station on opposite side of the street, and approximately an 30 minute walk to the beginning of Moscow city center. Good: open air view point 354 heights nearby, good restaurants nearby with many kind of different food, hotel room was very clean with good size, the bed comfortable. Weak points are that no window was able to open and depending on the room location the business people at office inside the building can watch into your room if you don't close the curtain. Additionally the check out was a bit chaotic with wrongly charged costs and has to be corrected afterwards. This should not happened at this kind of hotel. Beside this all stuff was very kind and service orientated.

Dear Dietrich! Thank you very much for your stay. We also appreciate your feedback. It is a pleasure that you enjoyed the room and hotel staff. Windows are locked in most hotels in Moscow. People from the offices will not see you in your room. We checked this by visiting these offices. Please accept our apologies regarding wrong charges. We are sure it will be settled in the nearest future. We will be glad to see you among our guests again! You are always welcome at our hotel.

Nowoczesny i komfortowy hotel w samym centrum City Moskwa.

Ocena klientów 5.0/5

Dariusz Pary - 19/06/2019 Opinie potwierdzone ALL

Komfortowy pokoje , świetna obsługa. Piękne nocne widoki na okoliczne wieżowce.

Dear Mr. K., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Average

Ocena na stronie TripAdvisor 3.0/5

andrew777barb Business - 20/04/2019 Opinia zatwierdzona w TripAdvisor

The stay was not amazing. The personnel was not friendly and ready to assist. When I need to was my shirt it took to me the considerable efforts to push the personnel to do it. The concierge mislead me with the price of taxi - this brought to me to pay triple price. Disappointed. So watch hot to be deceived

Dear Guest, Thank you for your review. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City. We are sorry that your experience did not meet your expectations about service in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Gogleva Guest relations specialist

Great Hotel Great Location

Ocena na stronie TripAdvisor 5.0/5

Brian (Rick) C Couples - 19/03/2019 Opinia zatwierdzona w TripAdvisor

We had a 9 day stay. The hotel is very well located and clean, the food and the restaurant are very good with plenty of cusine choices. The staff are friendly and plenty of shopping close by. Highly recommend

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is such a pleasure to know that you enjoyed your stay with us! Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist

Super lokalizacja

Ocena klientów 2.0/5

Anonimowo Pobyt służbowy - 17/02/2019 Opinie potwierdzone ALL

Dobra lokalizacja ale słaby serwis np. śniadania ubogie, słaba jakość produktów ale może to wpływ sankcji gdyż rosyjskie produkty są marnej jakości. Ale dobry poziom recepcji, miła obsługa. Minusem było to ze jestem przyzwyczajony jako klient ze statusem gold do upominków w pokoju na powitanie jakieś słodkości, list, a to był pierwszy hotel od lat gdzie nic takiego nie otrzymałem ;( Dostałem jedynie voucher na drinka, może to specyfika Rosji - inne priorytety ;)

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! We sincerely regret that you had to face such situations during your stay. We will pay special attention for vip amenity on your next stay and consider your comment about quality of food. Thank you again, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreev Anton Guest Relations Specialist

satisfied

Ocena na stronie TripAdvisor 5.0/5

Roam51317552200 Business - 02/12/2018 Opinia zatwierdzona w TripAdvisor

the only minus is slow room service and non-steam iron.Location, breakfast, fresh and tidy rooms, panoramic city view - everything was good.Till now one of the best hotel in Moscow I have ever stayed

Dear guest! We very much appreciate your comments regarding your stay at the Novotel Moscow City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
Ocena klientów 5.0/5

Joanna Pobyt służbowy - 15/10/2018 Opinie potwierdzone ALL

doskonała jakość, pyszne śniadania, wyjątkowa obsługa

Dear Joanna, Thank you so much for a great feedback & looking forward to welcoming you back! Sincerely, Anna Bakumenko Quality & Attitude Manager

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Binyamin_K_I Family - 13/08/2018 Opinia zatwierdzona w TripAdvisor

Great hotel in Moscow for families with kids. Restaurant and shopping is nearby. Metro stations found in 2 minutes of walking. Comfortable beds. Orthopedic pillows are available in hotel. First day we had problems with hot water, but it was fixed.Great location . Recommended

Dear Binyamin, Thank you for your feedback. We are glad that you really appreciated the location of our hotel and quality of our rooms. We hope to see you back soon! Sincerely, Yury Savenkov Quality Ambassador

Najnowsze opinie: 20

Partner: TripAdvisor

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