Hotel Novotel Moscow Kievskaya 4 gwiazdki

Ocena klientów 4.6/5 Liczba opinii: 5 176

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Novotel Moscow Kievskaya
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O hotelu

  • Doskonała lokalizacja w sercu stolicy, niedaleko stacji metra i Dworca Kijowskiego

  • Nowoczesne pokoje różnych kategorii

  • Restauracja serwująca kuchnię rosyjską i międzynarodową oraz przytulny całodobowy bar

  • Centrum SPA InBalance z basenem

  • Idealna lokalizacja na spotkania i imprezy

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż hotelowy Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Pralnia
  • Bankomat
  • Portier
Rozrywka
  • Basen
  • Centrum fitness
  • Centrum wellness
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 12
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Novotel Moscow Kievskaya

Kievskaya Ulitsa
2
121059 moskwa
rosja

Tel: +74956605353

Faks: (+7)4992401051

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    VNUKOVO W 39km / 24,23 mil

  • Pociągiem

    KIEVSKSYA STATION W 0,1km / 0,06 mil

Pozycja GPS:55.743431, 37.562524

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i łatwością dostosowania, przez co stanowią doskonałe miejsce pobytu, spełniające wszelkie potrzeby gości.

Nasze restauracje i bary

GOURMET BAR BY NOVOTEL

Rodzaj serwowanej kuchni: Międzynarodowa

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks the picturesque landscape of the surroundings of Moscow. Special menu available for events and business activities.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

NOVOTEL BAR

W barze w głównym holu hotelu Novotel panuje atmosfera typowa dla najwyższej klasy obsługi. Menu obejmuje napoje odpowiednie zarówno na spotkania biznesowe, jak i chwile z przyjaciółmi. Zapraszamy codziennie przez całą dobę.

Zdjęcie nieumowne

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 12

  • Maks. rozmiar: 176 m²

  • Maks. pojemność: 160 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Moscow Kievskaya

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.6/5

Liczba opinii: 5 176

tripadvisor

Ocena TripAdvisor 4.5/5

Liczba opinii: 444

had a hole in my mattress

Ocena na stronie TripAdvisor 3.0/5

sdfsdf23f Business - 14/12/2020 Opinia zatwierdzona w TripAdvisor

i have fallen into my mattress as it was broken. didn't bother to change room in the middle of the night. bad matteress == bad sleep room was clean and otherwise had nice table to work on. but mattress was an annoyance

Dear sdfsdf23f. Thank you for taking your time to share you experience regarding your stay in our hotel. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Look forward to meet you again. Sincerely, Elena Simone Guests Experience Manager

Novotel standing

Ocena na stronie TripAdvisor 4.0/5

ElianeValerie66 Business - 19/02/2020 Opinia zatwierdzona w TripAdvisor

Novotel standing implying cleaness, service level, etc. The hotel is very well located, with Metro next door - 15 minutes from touristic sites - Bolshoi/Kremlin - Very good and wide breakfast choices.

Dear ElianeValerie66, Thank you for scoring your experience with us. We will be glad to welcome you back at Novotel Moscow Kievskayal! Best regards, Elena Simone Guests Experience Manager
Ocena klientów 4.0/5

Łukasz Pobyt służbowy - 06/02/2020 Opinie potwierdzone ALL

Swietna lokalizacja, hotel bardzo dobry. Ciche i przytulne pokoje. Dobre sniadania, choć zawsze takie same. Do poprawienia: -siłownia mogła by być lepiej wyposażona i wieksza -pokoje czyste, ale przy sprzątaniu zdarza się nie zabierać starych szamponów, mydeł itd mimo o stawienia nowych Generalnie hotel godny polecenia.

Dear Łukasz, Your feedback is very important to our team. Our team is very happy that we met your expectations! Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again. Warmest regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Modern hotel at good location

Ocena na stronie TripAdvisor 4.0/5

DanielS22116 Couples - 16/10/2019 Opinia zatwierdzona w TripAdvisor

Check in Process smooth, well received as Platinum member, got upgraded in a nice Suite room. Staff friendly and attending. Check out automatically, good and fast Service. Restaurant for dinner was not so nice, Quality of the Food below average, staff Needs to be trained better too, e.g. ordered a bottle of red wine, first choice was out of stock, second just filled into the glass without letting me taste first, then filled only the glass of my wife, not mine… Breakfast was ok. Security Level is very good. Location is very good too, Metro next buliding, Shopping malls too, a lot of Restaurants as well.

Dear DanielS22116, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments concerning quality of the food in the restaurant will be transferred to restaurant manager for improving these minuses. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager

Bardzo wygodny hotel

Ocena klientów 5.0/5

Dariusz Pobyt służbowy - 09/09/2019 Opinie potwierdzone ALL

Bardzo przyjemny hotel, stadard odpowiada rzeczywiście 4*, poza tym bardzo uprzejmy personel hotelu, nic nie stanowi problemu, miła i uprzejma recepcja (w odróżnieniu od Novotelu Sheremietievo). Dla mnie to hotel na pobyty w Moskwie.

Dear Dariusz, Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Jacek

Ocena klientów 4.5/5

Jacek Pobyt służbowy - 08/07/2019 Opinie potwierdzone ALL

Świetna lokalizacja.Wygoda,komfort,świetne śniadanie.

Dear Jacek, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager Acting Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dobry standard obsługi

Ocena klientów 4.0/5

Anonimowo Pobyt służbowy - 16/06/2019 Opinie potwierdzone ALL

Za twarde poduszki i materace Za surowy wystrój pokoi Śniadania - dania ciepłe obiadowe a nie śniadaniowe, generalnie jakość potraw i produktów przygotowywanych na śniadania pozostawia wiele do życzenia, poza sałatkami, które są bardzo smaczne Miła, sprawna obsługa

Dear Guest, Thank you for taking the time to share your feedback. It was a pleasure to serve you. I will surely share your valuable comments with our team. We hope to welcome you back to our hotel very soon! Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager Acting Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Rewards Point Taken and also Full amount in for the room

Ocena na stronie TripAdvisor 1.0/5

Praveen P Family - 13/06/2019 Opinia zatwierdzona w TripAdvisor

I am generally a hardcore Accor fan but the last stay of my family has left a bitter taste, i have booked in the hotel for my wife and two daughters using my reward points and the booking was done in my wife name, the site did not give any message or so that i need to be present to utilize my reward points. On arrival at the hotel my family was asked to pay the complete amount before checkin and also my 22000 points were taken away , so i landed up paying the full amount and losing my complete point. The matter was reported to accor group but they did not even respond to the query. I thought that its a "SERVICE INDUSTRY" , unfortunately i feel Accor group is losing its grip on it, being a Platinum member last year i now have big doubts that i will use the group. Please be careful while using the so called Reward Points and read between the Lines.

Dear Praveen P, Thank you for taking the time to tell us about your experience at the Novotel Moscow Kievskaya. I am sorry that your experience did not meet your expectations. Please be assured that your comments were passed to the hotel management. Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Good Hotel, good Location, but Staff Must be improved

Ocena na stronie TripAdvisor 4.0/5

Mike J Business - 11/06/2019 Opinia zatwierdzona w TripAdvisor

Good hotel, good location , but the quality of the staff need to be improved. Guards partly very unfriendly, and most of them speak no word English, reception staff was very good and speak good English. In the restaurant only one lady speak English, the Bar staff was more busy with themselves instead the take care for the fustomers

Dear Mike J, Thank you for taking the time to share your feedback and rate your stay with us. I will surely pass your valuable comments to our team and the hotel management. We hope to welcome you back to our hotel very soon! Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Good 4 star hotel with a few minor issues

Ocena na stronie TripAdvisor 4.0/5

Oleg B Friends getaway - 19/05/2019 Opinia zatwierdzona w TripAdvisor

Pros: location, contemporary interior, nice pool. Cons: the pool water temperature was a bit colder than expected; i am not sure if it's monitored. The hallway air temperature was warmer than expected; again, i am not sure if it's monitored. There were no teaspoons/knife/bathrobe in the room, had to request them separately. There were too many security personnel around the property. The nearby construction noise was bothersome at certain days/times. The pillows were not very comfortable.

Dear Oleg B, Thank you for taking the time to tell us about your experience at the Novotel Moscow Kievskaya. I am happy to hear you enjoyed our excellent location and the hotel interior. I am sorry to hear that you faced some shortcomings during your stay. Please be assured your valuable comments will be given proper attention. We will be happy if you visit us again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager

Is like your sweet home in the heart of crazy Moscow

Ocena na stronie TripAdvisor 5.0/5

vova_chev Business - 31/03/2019 Opinia zatwierdzona w TripAdvisor

It is my favorite hotel in Moscow for the following reasons: 1) it is ideally placed for voyagers who arrive and leavr by flight; 2) just across the road is huge mall with a number of places to eat (my favorite one is Urjuk - uzbek restaurant); 3) there is excellent spa with wonderful sauna anf hammam. Rooms are clean, cozy and absolutely silent! The restaurant in the hotel ensures rich breakfasts. I am staing this hotel each my arrival in Moscow since 2015 and never was disappointed.

Dear vova_chev, Thank you for scoring high your experience, your loyalty and choice of our hotel. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Good experience following the check-in

Ocena na stronie TripAdvisor 4.0/5

775stevenw Business - 10/03/2019 Opinia zatwierdzona w TripAdvisor

I am a silver member and checked-in online in advance but then had to wait nearly 20 minutes on arrival to get my room key - no accor club dedicated check-in person was available and the process was painfully slow for the 2 people in front of me and for myself. Thereafter food, comfort , fitness were all very good. Pity I did not get an upgrade..

Dear 775stevenw, Thank you for your valuable feedback and positive score! We are very glad to hear that quality of food and Spa-center left positive impression on you. Please accept our sincerest apologies for the inconvenience caused by the procedure of online check-in. But let me kindly explain that in accordance with Russian legislation hotel employee has to accept from guests the originals of the necessary documents that must be submitted upon arrival, and register them. Unfortunately, this procedure takes a little time. We very much hope for your understanding in this situation! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Good hotel with very good location

Ocena na stronie TripAdvisor 5.0/5

IgorKozintsev Couples - 28/12/2018 Opinia zatwierdzona w TripAdvisor

Except queues during checkin all other services are very good.Very convinient location.I booked room with very reasonable price and have been upgraded to suite as Platimun memberReception is located on 5th floor which is not convinientSecurity at the entranve gives additional level of confidence

Dear Y3661FJigork, Thank you for scoring high your stay with us. I am glad that overall you liked our hotel! At the same time I am very sorry that your experience at the reception did not fully meet your expectations. It would be a great help if you could share what exactly you did not like and send your remarks directly to me h8225-qm@accor.com. Please be assured that your comments will be passed to the responsible manager. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Very Impressed!

Ocena na stronie TripAdvisor 5.0/5

JazzMeister77 Couples - 15/11/2018 Opinia zatwierdzona w TripAdvisor

I was very impressed with this hotel. Firstly, I had a problem arranging something prior to arrival, however, this was very well organised by Julia (Reservations Manager). I would like to thank her. The hotel is very nice, very clean and the service was first class. Complementary water in the room. Good wifi. We didn't have breakfast, so I can't comment on that.

Dear JazzMeister77, We very much appreciate your comments regarding your stay at our hotel. It was a great pleasure to receive such positive feedback about our Reservations Manager Julia. Such feedbacks really inspire our team to prodive to our guests incredible service! Thank you again for your valuable feedback. It is our great hope to welcome you again at Novotel Moscow Kievskaya! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Nice place to have a stay in Moscow

Ocena na stronie TripAdvisor 5.0/5

T2377DSchristopheb Couples - 08/11/2018 Opinia zatwierdzona w TripAdvisor

2 steps away the Kievskay metro station, we are closed from every places in Moscow (2 or 3 stations from Red Square for example) and it's possible to visit some restaurant not far the hotel. Our room... I should say our appartment, was really nice and people quite nice and efficient.Only point, you can hear the street noise in your room. Not very loud but you hear it.

Dear Christophe B, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Po prostu nocleg

Ocena klientów 3.5/5

Om Pobyt służbowy - 04/09/2018 Opinie potwierdzone ALL

Bardzo uprzejma i pomocna obsługa. Standardowy, nijaki pod względem wystroju pokój, zużyty materac. Bardzo czysto tak w pokoju jak i w hotelu. Nijakie śniadanie o wiele gorsze w smaku i jeśli chodzi o wybór produktów oraz ich świeżość niż w innych moskiewskich hotelach sieci tj. np. Mercure Paveletskaya, Arbat czy Novotel City

Dear om, Thank you for your valuable feedback! We are very glad to hear that our staff left such positive impression on you. Also we are very sorry that quality of breakfast did not fully meet your expectations. Be sure that your valuable feedback has been forwarded to our Chef. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We will be waiting for you soon in our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

quiet hotel

Ocena na stronie TripAdvisor 5.0/5

904thierryr Couples - 14/08/2018 Opinia zatwierdzona w TripAdvisor

inner city. quiet hotel. large and clean room. very good breakfast. have been stayed 8 nights. good wifi. close to metro kievskaya. shopping mall close to hotel. very good hotel for visiting moscow one week.

Dear 904thierryr, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location, quality of cleaning and breakfast. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

I wish I stayed longer

Ocena na stronie TripAdvisor 5.0/5

xyxd Solo travel - 30/07/2018 Opinia zatwierdzona w TripAdvisor

The hotel is in central location, next to a huge shopping mall (that has everything) and rail station. The check in was very fast and the personnel was very helpful. The biggest sup price was the 17 meters swimming pool, didn't expect it. In addition to sauna and he-mam. I enjoyed my stay very much. Thank you

Dear xyxd, I am happy to hear that you enjoyed our facilities. It is always a pleasure to receive positive feedback from our guests.We are so glad that our location, quality of service and Spa center left such positive impression on you! We hope you visit the Novotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Przyjemny

Ocena klientów 5.0/5

Magdalena Rodziny - 08/05/2018 Opinie potwierdzone ALL

Pokoje bardzo komfortowe ,przestronne ,śniadania smaczne w szczególności rybki.profesjonalna i pomocna obsługa

Dear Magdalena, We very much appreciate your high score regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy that you enjoyed professionalism of our team and quality of breakfast. We hope your next visit will be just as pleasant! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Super

Ocena klientów 5.0/5

Izabela Znajomi - 04/05/2018 Opinie potwierdzone ALL

Hotel bardzo czysty, personel przyjazny zawsze chętny do pomocy. Dobre śniadania .

Dear Izabela, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Najnowsze opinie: 20

Partner: TripAdvisor

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