Messaggio informativo

Mercure Hanoi la Gare 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 3.661 recensioni

Hotel approvato ALLSAFE

Mercure Hanoi la Gare
vedi sulla mappa
+ 16 Servizi

I plus dell'hotel

  • Raffinata brasserie francese e vietnamita

  • "Business center e servizio di copia/stampa disponibili"

  • WIFI gratuito e servizio in camera 24 ore al giorno

  • Situato a 20 minuti dalla stazione ferroviaria

  • "Una gamma di strutture di qualità a 4 stelle"

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Posizione dell'hotel

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street
Hoan Kiem District
100000 hanoi
viet nam

Tel: +842439447766

Fax: (+84)24/39448317

Check-in dalle 14h00

Check-out fino alle 12h00

  • MERCURE HANOI LA GARE :  Hanoi

  • In aereo

    NOI BAI AIRPORT A 35km / 21,75 miglia

  • In treno

    HANOI A 0,2km / 0,12 miglia

Coordinate GPS:21.026066, 105.841901

Servizi alberghieri

BRASSERIE LE PAVILLION

Moderno, luminoso ed elegante, il ristorante Brasserie Le Pavillion vanta una lista dei vini innovativa e un gustoso menu con specialità vietnamite e internazionali. Area giardino esclusiva, una tranquilla oasi nel cuore della città.

Servizi in hotel e nei dintorni

Check-in dalle - Check-out fino alle

In sintesi

  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Bar
Servizi di catering
  • Un Ristorante
  • Un Bar
  • Servizio in camera
    • Spuntini freddi
    • Pasti caldi
Accessibilità
  • Hotel ad accesso con sedia a rotelle
Servizi e attrezzature dell'hotel
  • Informazioni sullhotel
    • 100 camere
    • Una camera per persone con mobilità ridotta
    • 7 camere familiari
    • 7 camere comunicanti
    • 76 camere non fumatori
    • 9 piani
  • Lingue parlate in albergo
    • Vietnamita
    • Inglese
  • Servizi lavanderia/posteggiatore
    • Lavaggio a secco/stiratura
  • Wifi
    • WIFI ad alta velocità a pagamento
    • WIFI nelle aree comuni
    • WIFI in hotel
    • Internet ad alta velocità a pagamento
  • Aria condizionata
    • Aria condizionata
  • Servizi per ospiti con ridotta mobilità
  • Strutture per check-in e check-out
    • Check-out rapido
    • Check-in rapido
  • Facchino
    • Facchino
  • Concierge
    • Concierge
  • Ferro da stiro
    • Ferro da stiro alla reception
  • Ufficio di cambio
    • Ufficio di cambio
Benessere
  • Fitness room
    • Sul posto

Le nostre sistemazioni

Le recensioni dei nostri clienti per
Mercure Hanoi la Gare

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.5/5

3.661 recensioni

Giudizio TripAdvisor 4.0/5

1.331 recensioni

2021 Certificato di eccellenza TripAdvisor
Certificato d'eccellenza 2021

Posizione ottima

Giudizio clienti 5.0/5

Anonimo Coppie - 02/03/2020 Avvisi confermati di ALL

Siamo rimasti molto soddisfatti

Dear Mr. M., We would like to thank you for your wonderful feedback on your recent visit to Mercure Hanoi La Gare! It was truly a pleasure to serve you and we are so delighted to note that you had experienced an enjoyable stay us. We are also happy to hear that you found our location to be convenient which is located right at central area and closes to most main points. Thank you again for sharing and we look forward to welcoming you back soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Il mio fine settimana ad Hanoi

Giudizio clienti 4.5/5

Stefano Azienda - 20/12/2019 Avvisi confermati di ALL

Come di routine quando sono ad Hanoi per lavoro preferisco pernottare in questo albergo. Posto tranquillo e comodo, vicino al centro.

Dear Mr. M., We would like to extend our sincere thanks to you regarding your kind and honest feedback about recent stay at Mercure Hanoi La Gare! It is such a warm feeling to hear that we are your second home whenever you come to Hanoi. We are so grateful for your loyalty and continued support as an ALL Gold member which surely gives us a countless motivation to provide greater experience to all of our guests in the future. We look forward to hosting you again at our property and thank you for choosing Mercure! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Totalmente soddisfatto

Giudizio clienti 4.5/5

Anonimo Coppie - 23/11/2019 Avvisi confermati di ALL

Splendida accoglienza, camera curata e con tutto il necessario, personale estremamente cortese e gentile

Dear Mr. F., We are much obliged to you for your nice feedback! It is such a pleasure to know that you have experienced a wonderful stay with us and that everything met your expectations from our outstanding staff to well-maintained room condition. We will continue exerting ourselves to deliver better services and products to you in the future. We hope to see you again soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Mi ha sorpreso e soddisfatto la capacità di accoglienza

Giudizio clienti 4.5/5

Angela Coppie - 05/11/2019 Avvisi confermati di ALL

Io e mio marito siamo stati bene: la camera accogliente e sufficientemente pulita ci ha fatto sentire a nostro agio , la colazione e la cena ci hanno offerto tante varietà di cibo molto buono

Dear Ms. M., We are much obliged to you for your nice feedback! It is such a pleasure to know that you have experienced a wonderful stay with us and that everything met your expectations from staff service, room condition to food quality. We will continue exerting ourselves to deliver better services and products to you in the future. We hope to see you again soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Ottima posizione, accoglienza e belle camere

Giudizio clienti 4.5/5

Clotilde Famiglie - 29/08/2019 Avvisi confermati di ALL

Posizione ottima, accoglienti e gentili,e camere molto belle, la colazione ricca

Dear Mrs. B., We do appreciate you positive feedback regarding your stay with Mercure Hanoi La Gare! It is such a great honor to know that you really enjoyed your recent stay and that our efforts to deliver top-notch service have paid off by your inspirational recognition. We hope to welcome you back soon in the nearest future! Sincerely, Nguyen Thu Thuy (Ms.) Assistant Front Office Manager

Strategicamente pulito

Giudizio clienti 4.5/5

Marta M. Coppie - 08/08/2019 Avvisi confermati di ALL

L'hotel si trova in posizione strategica per visitare la città di Hanoi. È pulitissimo, personale gentile e molto disponibile, consigliato anche dalla Lonely Planet quasi una Bibbia per noi viaggiatori zaino in spalla

Dear Marta M., Thank you for staying at Mercure Hanoi La Gare. We are delighted to know that you had a pleasant stay with us. At Mercure, we are committed in delivering high quality products and top-notch services to all of our guests. Therefore, I am very glad to hear you find our hotel was spotless, our staff was friendly and helpful. We do hope that your journey will lead to our lovely Hanoi again. We look forward to welcoming you back in the future. Sincerely, Nguyen Thu Thuy (Ms.) Assistant Front Office Manager

Pernottamento nella capitale del Vietnam

Punteggio Tripadvisor 5.0/5

Stefano M Affari - 05/03/2019 Recensione certificata TripAdvisor

A seguito di un viaggio per affari per la seconda volta mi trovo a pernottare presso questa struttura che in generale mi ha soddisfatto, La location, la camera e colazione sono soddisfacenti, il bagno però è troppo piccolo.

Dear Stefano M, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked hard to ensure we provide a attentive and genuine level of service! I appreciate very much your recommending us to your friends and colleagues and we will look forward to you next visit! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Discreta

Giudizio clienti 3.5/5

Anonimo Amici - 31/01/2019 Avvisi confermati di ALL

Personale efficiente e gentile

Dear Valued guest, We are delighted to know that you had an enjoyable and memorable stay with Mercure Hanoi La Gare. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments as they will inspire the team to further deliver top quality services. Should your future travels bring you back to Hanoi, we will warmly welcome you back to Mercure. Sincerely, Hang Bui (Ms.) Front Office Manager
Giudizio clienti 5.0/5

Oriano Coppie - 07/11/2018 Avvisi confermati di ALL

Ottima accoglienza personale gentilissimo. Pulizia.

Dear Alice G., I am delighted to know that you had enjoyed your time in Hanoi with Mercure Hanoi La Gare. I am also glad to know that you find our hotel tidiness and cleanliness. As a culture of Mercure, our associates are passionate and motivated to exceed guest expectations. Your compliments have greatly inspired us to keep up the good job. Thank you very much and we all look forward to welcoming you back in the near future. Sincerely, Hang Bui (Ms.) Front Office Manager
Giudizio clienti 4.5/5

Moniamd Coppie - 07/10/2018 Avvisi confermati di ALL

Accoglienza ottima, personale cordiale, colazione varia che risponde a tutte le nazioni. Camera confortevole e pulita. Trovato su una guida del Vietnam.

Dear Monia Md, Fabulous to know that you had lovely stay with us. We continuously strive to provide an exceptional experience for all our guests and we very much enjoyed reading your succinct review that so beautifully summed up all that is best about Mercure Hanoi La Gare. We look forward to host you at our property and thank you for choosing Mercure. Sincerely, Hang Bui (Ms.) Front Office Manager

Pernottamento presso Mercure Hanoi

Giudizio clienti 4.5/5

Stefano Azienda - 26/09/2018 Avvisi confermati di ALL

Per la prima volta ho pernottato presso il Mercure di Hanoi e devo dire che mi sono trovato molto bene, il personale è molto gentile e competente e tutto è stato secondo le mie esigenze ed aspettative.

Dear Stefano, We are delighted to know that you had an enjoyable and memorable stay with Mercure Hanoi La Gare. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments as they will inspire the team to further deliver top quality services. Should your future travels bring you back to Hanoi, we will warmly welcome you back to Mercure. Sincerely, Hang Bui (Ms.) Front Office Manager

Soggiorno transitorio di una notte

Giudizio clienti 5.0/5

Anonimo Coppie - 05/09/2018 Avvisi confermati di ALL

Cortesia, gentilezza, buono stato pulizia e ordine camera e bagno

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

accogliente con personale sempre a disposizione

Punteggio Tripadvisor 5.0/5

parziale In coppia - 05/06/2018 Recensione certificata TripAdvisor

Buona impressione per la reception camera pulita e ordinata una lettera di ringraziamento per il nostro soggiorno dove ci offrono da bere e un casco di frutta,quest'ultimo non era presente. colazione con tante varietà e ottima scarso il drink di benvenuto

Dear Parziale, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments in regards to our room as well as the amenities provided to the comfortable of our guests. I appreciate very much your recommending us to your friends and colleagues and we will look forward to you next visit! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

ottima

Giudizio clienti 4.0/5

Anonimo Ospite singolo - 08/05/2018 Avvisi confermati di ALL

esperienza tranquilla, ottima colazione, ottima struttura e staff

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback and I am glad to hear you enjoyed the stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

Soggiorno piacevole!

Giudizio clienti 5.0/5

Valeria Coppie - 07/05/2018 Avvisi confermati di ALL

Hotel ottimo, pulito e in buona posizione! Tutto perfetto!

Dear Ms. Valeria R., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I am very glad to know that you enjoyed the stay with us. I am also glad to know you found our location convenience as well as enjoyed the hotel cleanliness. Thank you again for sharing your experience and we are looking forward to welcome you back in the near future. Sincerely, Hang Bui (Ms.) Front Office Manager

molto bene

Giudizio clienti 4.5/5

Anonimo Famiglie - 19/03/2018 Avvisi confermati di ALL

gentili servizievoli e accogliente

Dear Ms. B., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I am very glad to hear you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

Ottima struttura, servizio adeguato.

Giudizio clienti 5.0/5

Anonimo Coppie - 24/02/2018 Avvisi confermati di ALL

Ho soggiornato brevemente e mi sono trovato bene, camere adeguate , pulizia alta., prima colazione e ristorante buoni. Unico piccolo appunto il sovrapprezzo per avere un cappuccino a colazione.

Dear Mr. E., Fabulous to know that you had lovely stay with us. We continuously strive to provide an exceptional experience for all our guests and we very much enjoyed reading your succinct review that so beautifully summed up all that is best about Mercure Hanoi La Gare. Besides, just share to you that our hotel offers complimentary for fresh brewed coffee and discount 50% for other type of coffee such as latte, cappuccino, espresso... during breakfast time. Thank you again for sharing your great experience and we look forward to host you at our property in a near future. Sincerely, Hang Bui (Ms.) Front Office Manager

Buona

Giudizio clienti 3.5/5

Anonimo Coppie - 09/02/2018 Avvisi confermati di ALL

Personale gentile e preparato. Ottima colazione, molto varia. Pulizia e confort tutto bene.

Dear valued guest, Thank you very much for your review to Mercure Hanoi La Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

Una bellissima esperienza : ci siamo sentiti coccolati

Giudizio clienti 5.0/5

Roberta M. Famiglie - 08/01/2018 Avvisi confermati di ALL

ABBIAMO APPREZZATO LA GENTILEZZA , LA DISPONIBILITA' , LA PROFESSIONALITA' DI TUTTO IL PERSONALE

Dear Ms. Roberta M., We very much appreciate your great comments regarding your stay at the Mercure Hanoi la Gare. Your recognition to our staff is really pleasant. At Mercure, we are strive to work hard and commit to bring the best experience to our guest. I believe your compliment will serve as an encouragement for our team to do a even better job. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

Le nostre recensioni 20 più recenti

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