Novotel Abu Dhabi Gate

Novotel Abu Dhabi Gate 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 212

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

  • Samolotem

    ABU DHABI INTL AIRPORT W 15km / 9,32 mil - Płatne transport

  • Samolotem

    AUH W 20km / 12,43 mil

Pozycja GPS:24.39591, 54.51804

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Abu Dhabi Gate

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 212

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 284

wonderful and Amazing Stay

Ocena na stronie TripAdvisor 5.0/5

marianaaB4336BG Opinia zatwierdzona w TripAdvisor

I checked in March 10,2022 This is the first time to stay at Novotel hotel the gate Abu Dhabi the hotel more than I expected , rooms very clean, very nice view and near to the Airport (just 10 mins drive ) i was coming from the airport and on the Reception I met Mr. Tayel , he is wonderful and helpful guy he understood how I and my son were very very tired and help us to check in the room early Really he made our day Big Thanks Mr. Tayel for your efforts and all the lovely staffs their Thanks Novotel for amazing stay sure I will come again

Dear MarianaaB4336BG, We sincerely thank you for taking the time to share your positive review of The Novotel Abu Dhabi Gate Hotel! We are far beyond grateful that we made such a positive impression on you. Many thanks for your gracious compliments and rest assured that we will share your feedback with the team, especially to Tayel. We hope that you will come back and visit us again soon. Sincerely, Laurent Noury Cluster General Manager

Mediocre service

Ocena na stronie TripAdvisor 2.0/5

obkhammoudi Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Reseptionists are far below the professional level, food is of the worst quality ever imaginable, cleanliness is mediocre. The location is though perfect and is close to all nearby attractive landmarks . Very frustrating stay for a so-called "Diamond member". Will surely not stay here again

Dear Obkhammoudi, Thank you for taking the time to share your feedback on Tripadvisor in regards to your recent stay at the Novotel Abu Dhabi Gate Hotel. We treat all our guest’s feedback with the utmost importance and having read your review, it is our deep regret that your experience did not live up to your expectations. Upon knowing your concerns, our Front Office Manager have immediately contacted you to better understand your experience and to personally apologize for any inconvenience during your stay. We are sorry that we were unable to accommodate your request for booking extension as the hotel was running on full-occupancy at that time. We also have taken note of your comments as we certainly believe that your feedback is a great help to continuously improve our hotel operations, so to enhance the guest experience. Again, I offer our sincerest apologies for the inconvenience but we welcome another chance to be able to serve you with a more positive and pleasant stay experience. Should you have any future booking, we kindly request you to please contact us directly at H6948-AM@accor.com Best regards, Laurent Noury Cluster General Manager

Comfortable stay

Ocena na stronie TripAdvisor 5.0/5

Sultan A Opinia zatwierdzona w TripAdvisor

Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek.Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure very welcoming staff Special thanks to Mr.Tayel

Dear Sultan A, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Good stay

Ocena na stronie TripAdvisor 4.0/5

dennishessel Opinia zatwierdzona w TripAdvisor

It was one of the best one day stay. The room was amazing with a view to the creek and the city. The staff at the reception during checkin assisted with everything and also upgraded the room and was courteous.

Dear Dennishessel, Thank you for taking the time to share your feedback following your recent visit to Novotel Abu Dhabi Gate Hotel. It gives us great pleasure to read your wonderful comments pertaining to the outstanding service provided by our amazing team. We certainly look forward to welcoming you back for another pleasant experience. Sincerely, Laurent Noury Cluster General Manager

Awesome Experience…

Ocena na stronie TripAdvisor 5.0/5

Johnsnkc Opinia zatwierdzona w TripAdvisor

Rooms are well maintained. Cooling issues on the top floor rooms . You have to find solution for this issue. House keeping staffs are well trained . Awesome customer service . we had good experience … thanks 🙏🏼

Dear Johnsnkc, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We are far beyond grateful knowing that your experience with us was awesome! We have noted your concern and please rest assured that we are taking the appropriate measures to address the problem and to improve the guest experience. It was a pleasure to being of service to you and we hope that you will come back to see us again in the future. Sincerely, Laurent Noury Cluster General Manager

Enjoyable Stay

Ocena na stronie TripAdvisor 5.0/5

wael2010 Opinia zatwierdzona w TripAdvisor

Staff are amazing, specially room service Raj I think and all HK, everyone was doing treat job and trying to exceed my expectations at all times. Only one point although it's not recommended to provide water due to Covid restrictions but, still you need to keep some water bottles around to avoid dehydration. Thanks to all

Dear Wael2010, Thank you for choosing our hotel to stay in and thank you for your review. We are glad to note that you had an enjoyable stay with us. It is such a pleasure to read that our team members, particularly Raj and housekeeping staff highlighted your lovely experience at The Novotel Abu Dhabi Gate Hotel. Due to Coronavirus (COVID-19) pandemic, certain services or facilities may be reduced or unavailable as a result. Health and safety guidelines are being followed as per the local authorities directives. We sincerely apologize for the inconvenience and we thank you for your kind understanding. It was a pleasure to being of service to you and hope that we will have the opportunity of welcoming you back in the future. Sincerely, Hotel Management

NICE HOTEL CONVENIENTLY LOCATED

Ocena na stronie TripAdvisor 5.0/5

Offsetlinks Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I came to Dubai to attend the exhibition IDEX. The hotel is nicely located vis a vis the exhibition hall. Only one remark : the choice of restaurants is limited. Apart from that, no comment I was fully stisfied with my room, the food and the staff

Dear Offsetlinks, Thank you for choosing to stay at the Novotel Abu Dhabi Gate Hotel as your preferred accommodation among other options in the vicinity during the IDEX. It is certainly a delight knowing that you had a lovely stay with us, highlighting our convenient location in close proximity of the exhibition venue. Happy to hear that you were fully-satisfied with your experience despite your comment of having limited choices of restaurants. It was a pleasure to being of service to you and hope that we will have the pleasure of welcoming you back again in the future. Sincerely, Hotel Management

Magnificent

Ocena na stronie TripAdvisor 5.0/5

khalidb904 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The customer care, attention to detail, provided services and hygine including the belgian cafe were all top notch, even with the reduced manpower the staff in general are willing to go the extra mile.

Dear Khalidb904, Thank you for your recent stay with us here at the Novotel Abu Dhabi Gate Hotel and for taking the time to share your magnificent feedback with us. We are very much delighted to hear that you generally enjoyed your stay with us. Appreciated your kind words and compliments which are great source of encouragement for us to continue our dedication to provide excellent service at all times. We look forward to welcoming you back in the near future. Sincerely, Hotel Management

excellent

Ocena na stronie TripAdvisor 5.0/5

mjcheeran Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

SAFTY has been satisfactory which was the prime concern. May be disposable pillow covers will increase confidence of discerning guest whose focus is safty safty. and safty alone. disposable cutleries for room service is a suggestion. Overall good experience

Dear Mjcheeran, We sincerely thank you for choosing to stay at the Novotel Abu Dhabi Gate Hotel and for sharing your valuable feedback with us. Glad that your over-all stay experience live up to your expectations. Please be informed that due to the Covid-19 pandemic, we have taken precautionary measures to keep safe the health, safety and well-being of our guests and staff. Rest assured that the pillow covers and bed linens as well with the cutleries undergone thorough sanitation and cleaning processes. We hope to welcome you back in future for another pleasant experience. Sincerely, Hotel Management

Long stay in Novotel Abu Dhabi

Ocena na stronie TripAdvisor 5.0/5

ahenao72 Opinia zatwierdzona w TripAdvisor

We had the chance to stay for more than a month in this Hotel, and i only can say it was amazing. The staff was more than expected and went always a but beyond our expectations. The food was totally yummy and my wife and kids had a fantastic time during the whole stay. Thank you Novotel, was indeed amazing staying more than a month in this premises.

Dear Ahenao72, We really had a great time reading your wonderful feedback! Thank you so much for sharing a positive review following your fantastic long stay experience at the Novotel Abu Dhabi Gate Hotel. We truly appreciate you for commending our amazing team who went over and beyond your expectations. Your kind words and compliments are indeed a great source of encouragement and motivation for us to continue providing services to the very best of our abilities. It will be lovely to welcome you back for another longer stay at Novotel Abu Dhabi Gate Hotel. Sincerely, Hotel Management

Good

Ocena na stronie TripAdvisor 4.0/5

anwarhelal Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Hotel is good and rooms are nice. But the pillows are not comfortable at all and i had pain in my neck in the next morning. My check-in procedure was not good and it took around 30 min to get my room.

Dear Anwarhelal, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. Although we are delighted to see that the hotel and rooms features were to your liking, we regret to note that there were some aspects of your stay that were less satisfactory. Please be informed that the pillows we provide conform to the brand standard of Novotel, however we apologize if it fell below your satisfaction. Upon knowing your challenge about your check-in experience, we have investigated and found that the delay was because of the payment procedure which has to be done thru burning of your loyalty points and paying the remaining by cash. We are sorry if the check-in formalities took a bit of time but we did try our level best to facilitate the process as fast as we could. We thank you for your kind understanding. It was a pleasure to being of service to you and we really hope to get another opportunity to host your stay in the future. Sincerely, Hotel Management

Lockdown at Novotel

Ocena na stronie TripAdvisor 5.0/5

Jef F Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The excellent staff throughout this hotel makes the stay a pleasurable one and is the reason I keep returning. From the reception staff to the breakfast team, room service, housekeeping, bar, restaurants, spa, gym and pool people they all go that extra mile to help.

Dear Jef F, First of all, we would like to thank you for being our loyal guest. We are beyond grateful to know that you were pleased with your stay experience which made you return over and over again. Rest assured that we will continue our level best to delight each and every guest of ours to the best of our abilities. Will definitely share your amazing feedback with the team and for sure it will serve as an encouragement to all. Once again, thank you very much for choosing to stay at the Novotel Abu Dhabi Gate Hotel. We hope to have the pleasure of welcoming you back in the not too distant future. Kind Regards, Hotel Management

comfortable hotel convenient to airport

Ocena na stronie TripAdvisor 4.0/5

PamMunich Couples - Opinia zatwierdzona w TripAdvisor

The hotel is on the main road not far from the international Airport. It Shows some signs of wear and tear, but is clean and the staff are very nice. It is also very close to the canal where there are several Restaurants in Hotels and the Souk and near the Grand Mosque.

Dear PamMunich, First of all, we would like to warmly thank you for choosing Novotel Gate Hotel for your stay in Abu Dhabi and also for leaving this wonderful review following your stay. It is always a pleasure to receive positive feedback. We are happy to hear that we have met your expectations and that our team members were responsive and offered you a pleasant stay. We are sure your comment will serve as an encouragement to all our teams. We are looking forward to having you with us again soon. Kind Regards, Hotel Management

Short & Sweet

Ocena na stronie TripAdvisor 5.0/5

ramkothottil Rodziny - Opinia zatwierdzona w TripAdvisor

“Amazing reception by Front desk .The Srilankan Front desk assistant [ i missed his name] was really helpful. The room was nice. Well laid out .... Pool areas plentiful and options allowed for us to have peace and quiet but also enjoy the bar area . Breakfast Spread can be Improved but it was delicious .

Dear Ramkothottil, Thank you so much for your lovely review about your "short and yet sweet" stay experience at the Novotel Abu Dhabi Gate Hotel. This is such a big achievement for us to see that you were satisfied with your stay experience.We do value your feedback as it serves as our guide to know the areas which we need to improve on in order to enhance the guest experience. We are looking forward to seeing you again the soonest! Sincerely, Hotel Management

Great Staff.

Ocena na stronie TripAdvisor 3.0/5

Farzaana R Couples - Opinia zatwierdzona w TripAdvisor

Linens good be better and please provide appropriate pillows with pillow cases. Bedding was scratchy and only a continental pillow was provided. Wait to check in was quite lengthy even with online check in. Staff were very polite and accommodating.

Dear Farzaana R, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We regret to note that you were not so pleased with the comfort of our bedding / pillows and that you had challenges during your check-in,please allow us to apologize for the inconvenience. However, our bedding / pillows conform to the international brand standard of Novotel, being a mid-scale hotel brand. Moreover, we appreciate you kind words about our staff and rest assured that we will continue our level best to provide exemplary service to each and every guests of ours. It is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Hotel Management

Great

Ocena na stronie TripAdvisor 5.0/5

X6694VAahmedh Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great food and great service all over the place and the team in the hotel very friendly for sure will visit again and I will definitely recommend this hotel for business travelers and for leisure travelers

Dear Ahmed H, Many thanks for sharing your wonderful feedback with us following your stay at the Novotel Abu Dhabi Gate Hotel. Glad to know that you enjoyed your over-all stay with us through your positive remarks. A million thanks for recommending us online to other business and leisure travelers. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Hotel Management

Good business hotel

Ocena na stronie TripAdvisor 4.0/5

IntR Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good facilities, decent room, good restaurants. Bad room policy which looks like cheating. As a gold member I should be receiving room upgrade upon availability. In other hotels even if next room level is not available they are giving one more level higher. In Novotel Gate In 3 week - long stays I did not receive any upgrade. Once I was given what was described as Deluxe room which was EXACTLY the same as superior. You do not benefit from gold status in this hotel.

Dear IntR, We would like to thank you for choosing to stay with us and for sharing your valuable feedback with us. We do value all our guest's feedback and we respect their opinions as it will be a guide for us to improve our services. We do understand how you must have felt during your stay however we do not have any intention of cheating our guests. Please allow us to clarify regarding the room upgrade, priority is given to Le Club members for room upgrades however they are still subject to availability. Moreover, members can benefit from other soft benefits. It was truly a pleasure to being of service to you and we do hope to get the opportunity to welcome you back again in the future. Sincerely, Hotel Management

Our big trip

Ocena na stronie TripAdvisor 5.0/5

tarider2019 Couples - Opinia zatwierdzona w TripAdvisor

Enjoyed our stay and the friendly service and staff. The hotel is modern and has all the facilities that you would expect of a property of this rating. The only slight downside is the distance to the main areas of Abu Dhabi but taxis are readily available and reasonably priced.

Dear Tarider2019, Thank you for reviewing your recent stay at Novotel Abu Dhabi Gate Hotel. It is our pleasure to hear that you enjoyed your stay with us and appreciated the friendly service our staff. Our hotel location is conveniently located in close proximity to major tourist spots, as well as airport, in just a short drive. Regret to note that you were not so pleased with the location of our hotel however, taxis are always available to drop you to your destination. It was certainly our pleasure to have you as our guest and we look forward to welcoming you back at the soonest! Sincerely, Hotel Management

Excellent

Ocena na stronie TripAdvisor 5.0/5

Tourist21886489963 Couples - Opinia zatwierdzona w TripAdvisor

Very comfortable, friendly front desk staffs and value for money. Very clean rooms, Location is also very good. Free parking and valet parking also available all the time. Pleasant ambience. Good room service.

Dear Tourist21886489963, Thank you for the fantastic review and many compliments and we are extremely delighted that we exceeded your expectations. Please be assured that we will convey your compliments to the rest of the team to encourage them more to uphold our service standards and to keep on doing their best to delight each and very guest of ours. We look forward to your next visit! Kind regards, Severine Krawec General Manager

Good introduction to Abu Dhabi

Ocena na stronie TripAdvisor 5.0/5

Companion94734 Couples - Opinia zatwierdzona w TripAdvisor

The Novotel Abu Dhabi Gate is a longish taxi ride from the Corniche and even further from the Louvre Museum but it has its compensations. The hotel is rather isolated as new developmenets in the Abu Dhabi Gate area are ust getting started eg the nearest ATM is in a filling stattion 500 metres away. BUT the hotel has a good Italian style restaurant (Gabbiano) with friendly and helpful staff. The Belgian Beer cafe has both a good selection of beers and good food. Top marks to the staff.

Dear Companion94734, Thank you very much for your Tripadvisor valuable review. I am delighted that you were overwhelmed with your over-all stay experience at Novotel Abu Dhabi Gate and appreciated the excellent services rendered by my team members. Our aim is to provide our guests with memorable experiences and I am delighted to learn that my team was able to leave a positive impression on you. Thanks so much for appreciating Gabbiano Italian Restaurant and Belgian Cafe. We look forward to welcoming you soon on your next visit! Thanks and warm regards, Severine Krawec General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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