Novotel Abu Dhabi Gate 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 060

Novotel Abu Dhabi Gate - Image 1
Novotel Abu Dhabi Gate - Image 2
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Opis

O hotelu

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Nasze pokoje

Lokalizacja hotelu

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

Pozycja GPS:24.39591, 54.51804

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 060

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 471

Certyfikat Doskonałości 2024

Breakfast

Ocena na stronie TripAdvisor 5.0/5

girish m Opinia zatwierdzona w TripAdvisor

There was a wide array of different cuisines and the hotel waiters and waitresses were very pleasant and friendly. I was staying there 1 month and had this amazing waiter his name is Chamara. He was profoundly friendly and goes out of his way to make the breakfast experience pleasant. My appreciation also goes out to another particular waitress Ms. Khaing as she too was an amazing ambassador so to speak.

Amazing staff!

Ocena na stronie TripAdvisor 5.0/5

Irine B Couples - Opinia zatwierdzona w TripAdvisor

The hotel staff were amazing! They were very welcoming and always ready to help in any way they can. The team from the breakfast and dinner buffet really did an outstanding job. Khaing was very quick in clearing the tables and attending to requests. Amazing how she can do everything with grace. Kelum, Suresh and Chamatika did great too! As for the room, we had a little issue with the bed. It was too low and the mattress was very uncomfortable. After our second night, I asked housekeeping if they can do something about it. I wasn’t hopeful though because I know that the only solution was to change the entire bed which would be very troublesome. I just tried since we will be staying for another three nights. Amazingly, they responded so quick. Thanks to Araliyajan for taking immediate action. In less than an hour, we had a new bed frame and mattress! Housekeeping staff - May Myat and Eya were also very quick to set-up the bed. May did an excellent job cleaning our room during our entire stay and replenishing whatever was needed. It was a great stay overall. We will definitely consider staying in this property again.

Dear valued guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff, especially Khaing, Kelum, Suresh, Chamatika, Araliyajan, May Myat, and Eya, made such a positive impact on your stay with their attentive service and quick resolutions. Your kind words motivate us to continue delivering exceptional experiences. We appreciate your understanding regarding the bed issue, and we’re delighted that we could address it promptly. We look forward to welcoming you back for another great stay! Sincerely, Sushanth Nambiar, Cluster General Manager

Excellent Services&cozy room

Ocena na stronie TripAdvisor 5.0/5

Handoko S Opinia zatwierdzona w TripAdvisor

Excellent service from resto crew (especially May&Chef Novi), friendly&cozy place , excellent food ( I try pizza from this resto&very good taste). Room is cozy & tidy with the flufy pillow&soft bed. Fast respon from receptionist&no need for waiting too long when order the food. Regards, Hsaputra

Dear Valued Guest, Your generous review paints a wonderful picture of your stay at our hotel. It delights us to learn that you found our rooms cozy and tidy, as we take pride in providing a comfortable experience for our guests. It's great to hear you enjoyed the culinary delights at our restaurant and that our staff, particularly May and Chef Novi, were able to enhance your dining experience. Our team is committed to providing fast and friendly service and it’s heartening to hear that this was evident during your visit. Your kind words motivate us to continue aspiring for the highest standards of hospitality. Sincerely, Sushanth Nambiar, Cluster General Manager

The worst hotel I have stayed at in Abu Dhabi

Ocena na stronie TripAdvisor 1.0/5

Shaheen P Opinia zatwierdzona w TripAdvisor

The absolute WORST hotel I have stayed at in Abu Dhabi, No plugs in the room worked No customer service No one picks up the reception phone No one collects your bags from the room I waited 30 mins and then went back up myself because I www late for my meeting really terrible receptionist Waleed did not help, was not doing anything but not answering the phone. He cannot handle his work and the hotel is very poorly managed. Only one bell boy working on a Friday!!!! You will be waiting 45 minutes or more for your bags or any help.

Dear Shaheen, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly with the room's electrical outlets, the lack of customer service, and delays with your bags. Your comments have been taken seriously, and our Front Office Manager has reached out to extend a personal apology and to offer you the opportunity to return for a much-improved experience, which we are pleased to hear you have accepted. We are committed to addressing these issues and appreciate your understanding as we work to enhance our service. Sincerely, Sushanth Nambiar, Cluster General Manager

Wow service

Ocena na stronie TripAdvisor 5.0/5

Msh S Opinia zatwierdzona w TripAdvisor

Wow service very friendly, best hotel in Abu Dhabi, appreciate joviale the best receptionist, she was very helpful, very clean hotel , nice facilities nice swimming pool. Great service , great hospitality .appreciate shantel for her performance.

Dear valued guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our friendly service, especially from Joviale and Shantel. Your compliments about our cleanliness, facilities, and hospitality mean a lot to our team, as we strive to create memorable experiences for our guests. We look forward to welcoming you back to our hotel in Abu Dhabi soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 526 Liczba opinii 7.9/10 Lokalizacja
  • 1 744 Liczba opinii 8.7/10 Pokój
  • 3 335 Liczba opinii 9.6/10 Obsługa
  • 68 Liczba opinii 2.6/10 Internet
  • 1 086 Liczba opinii 9.1/10 Czystość
  • 420 Liczba opinii 8.9/10 Śniadanie
  • 72 Liczba opinii 9.2/10 Strefa wellness
  • 21 Liczba opinii 4.6/10 Plaża

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