Informacja

Hotel Novotel Abu Dhabi Al Bustan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 6 117

hotel certyfikowany ALLSAFE

Novotel Abu Dhabi Al Bustan
Zobacz na mapie
+ 24 Usługi

O hotelu

  • 20 minutes' drive from Abu Dhabi Int'l Airport

  • 5 minutes' drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Lokalizacja hotelu

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street
corner Rabdan Street
P.O. Box 95208
95208 abu dhabi
zjednoczone emiraty arabskie

Tel: +97125016444

Faks: (+971)2/5016333

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Abu Dhabi Bus Station :  034 Bus terminal

  • Samolotem

    ABU DHABBI W 24km / 14,91 mil

Pozycja GPS:24.42938, 54.42929

Usługi hotelowe

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 4
  • Liczba barów: 1
  • Śniadanie
    • Buffet Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 10
  • Centrum biznesowe
    • Business center with support staff
    • Business center is wheelchair accessible
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 361
    • Liczba pokoi dla osób niepełnosprawnych: 2
    • Liczba pokoi rodzinnych: 13
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 277
    • 13 piętra
  • Języki, jakimi posługuje się personel hotelu
    • Arabic
    • English
    • French
    • Russian
    • Chinese Mandarin
  • Pralnia / obsługa parkingu
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Zameldowanie i wymeldowanie
    • Late Checkout
    • Express check-out
    • Express check-in
  • Portier
    • Porter
  • Konsjerż
    • Concierge
  • Dostępne przybory biurkowe
    • Plugs and converters available on desks
    • Shoe shine machine
  • Wymiana waluty
    • Currency exchange
Dojazd
  • Al Bustan Parking Basement 3
    • On site
    • 388 Miejsca parkingowe
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Centrum wellness
  • Inbalance by Novotel
    • Na zewnątrz
    • Na miejscu
  • Inbalance by Novotel
    • Na miejscu
    • Massage
    • Sauna room Obecnie niedostępne
    • Jacuzzi/Whirlpool bath Obecnie niedostępne
Butiki/zakupy
  • Beauty salon
  • Gift shop/newspaper shop
Rodzina
  • Usługi dla dzieci
    • Childrens TV Channels
    • Play area

Nasze pokoje

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 12

  • Maks. rozmiar: 1 035 m²

  • Maks. pojemność: 800 osoby

  • Maks. liczba uczestników bankietu: 800 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Abu Dhabi Al Bustan

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 6 117

Ocena TripAdvisor 4.5/5

Liczba opinii: 2 058

Hotel for those that want poor service and no attention to members

Ocena na stronie TripAdvisor 3.0/5

sgtravelwiz Business - 26/10/2021 Opinia zatwierdzona w TripAdvisor

Completely disappointed with this hotel primarily because they lied at check in that I wasn't qualified for an upgrade. When I asked to check Puja pretended that she will upgrade at her own authority. Restaurant for breakfast is a joke. All the days, had empty chaffing dishes at 10 am. When I asked for something they said its finished. No coffee and all the hosts are rude.

Dear Ashwin, Thank you for staying with us and for your kind feedback. We regret that your overall experience during your stay was not as good as you expected. Please accept our sincere apology. Please be assured that corrective action will be taken to improve and avoid these problems in the future. Your feedback is important to us in our ongoing efforts to satisfy our guests. We sincerely hope you will give us the opportunity to serve you better in a future visit. Sincerely, Reda Zerrouk General Manager

Alya ali

Ocena na stronie TripAdvisor 5.0/5

alyaali74 25/09/2021 Opinia zatwierdzona w TripAdvisor

Everything was perfect and the staff was friendly and helpful, the location was great and the price was good, food was good as well, the other facilities were good and clean, it was a good time really

Dear Alya Ali, "We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. We are delighted that you were pleased with our location, accommodations, facilities, buffet breakfast, guest services, as well impressed by our team's hospitality during your visit. Thank you for your wonderful comments, and we look forward to welcoming you back very soon. Best regards, Reda Zerrouk General Manager

Weekend Stay

Ocena na stronie TripAdvisor 5.0/5

Omar A 22/09/2021 Opinia zatwierdzona w TripAdvisor

It was amazing, I got an upgrade and the room was clean, all services available, very comfortable beds, well equipped bathroom and clean corridors as well as amazing reception and security. The cost was also very reasonable.

Dear Omar A, "Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It will be our delight to have you again with us. Best regards, Reda Zerrouk General Manager

Great Hotel and Excellent service

Ocena na stronie TripAdvisor 5.0/5

linarusliana 16/09/2021 Opinia zatwierdzona w TripAdvisor

The service at novotel al bustan was excellent. Staff were very pleasant and helpful. However in particular one of staff made my stay enjoyable thanks to Mr.Javed at reception provided excellent service.

Dear linarusliana, "Thank you for staying at the Novotel Abu Dhabi Al Bustan. We greatly appreciate your positive feedback and are happy to meet your expectations during your stay. We will be pleased to welcome you again in the near future. With Regards Reda Zerrouk General Manager

Short Business Trip

Ocena na stronie TripAdvisor 4.0/5

Tinybubbles08 Business - 24/03/2021 Opinia zatwierdzona w TripAdvisor

Back in AUH after a year and was so excited..Always stayed here for my business trip and was great! There’s a bit confusion with my bookings as I book 2 rooms and can’t find our reservations at first however it’s fine, food is great with nice selection. Room is clean and tidy. Be back soon.

Dear Valued Guest, Thank you for your comment We are delighted that you have enjoyed living with us and there are some areas that need more attention We greatly appreciate your feedback as it will help us in our continuous efforts to provide quality service to our guests. We thank you for your comments and we would like to welcome you again soon Best Regards Souffian Zaeraoui General Manager

Usually good but this time was disappointing

Ocena na stronie TripAdvisor 3.0/5

Nader12348 Business - 19/03/2021 Opinia zatwierdzona w TripAdvisor

Disappointing with the bed quality, smoke smell in non smoking room.ripped couch corners, Was disappointing and not up to the standards that I am used to at this novotel. They had over capacity due to quarantine for offshore oil employees but that's not an excuse to drop the quality.

Dear Nader, Thank you for staying with us and for your kind feedback. We regret that your overall experience during your stay was not as good as you expected. Please accept our sincere apology. Please be assured that corrective action will be taken to improve and avoid these problems in the future. Your feedback is important to us in our ongoing efforts to satisfy our guests. We sincerely hope you will give us the opportunity to serve you better in a future visit. Sincerely, Souffian Zaeraoui General Manager

Worst In Room Service experience

Ocena na stronie TripAdvisor 3.0/5

Al-Manfee 09/03/2021 Opinia zatwierdzona w TripAdvisor

I had the worst In Room Service. I ordered lunch from the hotel and it was pretty terrible taste and low value comparing to the high price paid for the full meal. It's the Last time to order food from the hotel restaurant.

Dear Al-Manfee, We're sorry that your recent experience was not as good as you expected. Please accept our sincere apologies. Please be assured that your comments have been directed to the attention of the departments concerned in order to take corrective actions. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We earnestly hope that you will give us the opportunity to serve you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

Nice Stay at a great location

Ocena na stronie TripAdvisor 5.0/5

fagarib Business - 08/03/2021 Opinia zatwierdzona w TripAdvisor

I really appreciate the nice location, easy access, and car parking. The staff is friendly and professional. The hotel management is responsive to the guest needs. the housekeeping is doing great job and exceeding guests expectations. I enjoyed the pool, sauna and fitness center. the hotel is a great value for the money. I would recommend to other and would make plans to come back.

Dear Fagarib, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

Safest Stay during COVID-19 - IDEX Expo 2021

Ocena na stronie TripAdvisor 5.0/5

attiquerahman2018 Business - 01/03/2021 Opinia zatwierdzona w TripAdvisor

I was in Novotel to attend IDEX 2021 - From check in to check out Novotel never failed to impress. A vert great and mid city location to spend your time. I can say without a doubt that the rooms, facilities and staff are of very high standard and cooperative. Good thing is that they have in house facility of PCR testing, which I was used for IDEX Expo during entrance as well as during the return flight.

Dear Valued Guest, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

Great Experience

Ocena na stronie TripAdvisor 5.0/5

m0hamedismaiel Business - 06/02/2021 Opinia zatwierdzona w TripAdvisor

Special THANKS to Rania at the check in. Great to see old staff around who keeps smile on as it is day one. Many thanks to concierge team who gandered my courier smoothly with care NOVOTEL Albustan is always my 1st choice in Abu Dhabi

Dear Mohamed, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

Thanks

Ocena na stronie TripAdvisor 4.0/5

mri729 Business - 25/01/2021 Opinia zatwierdzona w TripAdvisor

thanks for V good hospitality, good staff, appreciate restaurant team who providing excellent service , special thanks for Toto , George , John, and all team. for information , i have check in again after 3 nights from last check out ,so your respective Hotel is my best choice.

Dear Valued Guest, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a fantastic stay with us. Likewise, it is a pleasure to note that you were pleased with our rooms and were well impressed by our team's hospitality. Fulfilling our guest expectation is truly rewarding. Thank you for your positive feedback, and it will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager"

Nice Relaxing Weekend in Novotel AlBustan

Ocena na stronie TripAdvisor 5.0/5

DrZafer Business - 21/12/2020 Opinia zatwierdzona w TripAdvisor

Excellent place to stay in Abu Dhabi for few days. Professional , friendly staff especially Puja from the Front Desk and Mr. Hammad Khan from Housekerping Management. Nice, quiet and well equipped Executive Room. Nespresso machine + a plate of delicious in house sweets received in the room upon arrival. Thank you . I'll probably come back when in Abu Dhabi again :-)

Dear DrZafer, Thank you for taking the time to share your experience at the Novotel Abu Dhabi Al Bustan. We are glad to see that your stay was memorable and up to your expectations. It is also a pleasure to see that you were also pleased with the room and its amenities as well as impressed with the teams hospitality. I will make sure to share your kind comments with Puja and Hammad. We look forward to welcoming you again soon. Best Regards, Souffian Zaeraoui General Manager

Feedback

Ocena na stronie TripAdvisor 1.0/5

KHALID0912 08/10/2020 Opinia zatwierdzona w TripAdvisor

This is my first stay in Abudhabi Novotel it was really bad experience the room service was very poor and bad 👎 and my My reservation was for 6 days and I stay only 4 days the reservation people or the back office staff refused to pay my balance back room service was very bad and also the staff was not helpful 😕

Dear KHALID0912, Thank you for your insights following your recent visit at the Novotel Abu Dhabi Al Bustan. We always look for ways to improve and your comments are crucial to our future success. I am sorry that your experience was not up to your expectation. We do understand that you have a concern regarding the payment. Due to the fact that you shortened your stay and canceled 2 nights our team had to follow regular procedure for cancellation. We have taken a note of your concerns and it would be highly appreciated if you could share with us more details on how we could do better and meet your expectations. Please be so kind to email us at h6533@accor.com. Thanking you ahead and looking forward to hearing from you. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Kind regards, Souffian Zaeraoui General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

cathycoyme Business - 16/06/2020 Opinia zatwierdzona w TripAdvisor

Good service and friendly staff, with affordable rate. Clean rooms, suggest to have bath robs in the rooms, requested two towels during booking but was provided with one only. And no sound proof, can hear the noise from the next room which disturbed me during online business meeting, maybe I was heared in next room as well.

Dear cathycoyme, Thank you for leaving a review about your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that you were overall pleased with your stay. Many thanks for your kind feedback and we look forward to welcoming you again in the near future. Best regards, Souffian Zaeraoui General Manager

Great value for the price

Ocena na stronie TripAdvisor 5.0/5

X6694VAahmedh Business - 26/01/2020 Opinia zatwierdzona w TripAdvisor

Great location and great service and excellent staff great value for the price best choice in abu Dhabi for business and leisure and always I will recommend this hotel for all my friends and for sure will visit again

Dear Ahmed H, Thank you for reviewing the Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that you were pleased with our location and well impressed by the guest service rendered by our team during your visit. Many thanks for your great comments and for recommending us. It will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

abedmontaser Business - 14/01/2020 Opinia zatwierdzona w TripAdvisor

It was business period, the service were awesome, and the room were too comfortable with very perfect room service, didn't use the facilities, but I think it is great too, the food were good, but I think the breakfast time needs to be extended at weekends

Dear abedmontaser, Thank you for reviewing your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that our accommodations, guest services and buffet breakfast have met your expectations during your stay. Your kind suggestion on the weekend breakfast timing will be shared with the relevant departments for further review. Many thanks for your wonderful comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Great stay as usual

Ocena na stronie TripAdvisor 5.0/5

Serban2014 Family - 08/01/2020 Opinia zatwierdzona w TripAdvisor

Each time we are in Abu Dahbi we choose to stay in Al Bustan Novotel. We feel is like home, friendly staff, good food, clean rooms, everything is fine. Parking available all time day and night. We will keep coming here

Dear Serban2014, Thank you for leaving a review about your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is truly rewarding to know that your stay with us felt like home. Your marvelous comments inspire us all the more to surpass our guest expectations. Many thanks for your great feedback, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Accor points and nights check out

Ocena na stronie TripAdvisor 4.0/5

Anasrafie Couples - 02/01/2020 Opinia zatwierdzona w TripAdvisor

Everything was good but they didn’t add the points and night to my accor account The room smell isn’t good even the bathroom and towels It was noisy everyday starting from 10 or 11 in the morning Thats all I wish they add the points and nights to my account Regards

Dear Anasrafie, Thank you for your feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are sorry that your overall experience was not to your expectations. Please accept our sincere apologies to any inconvenience caused during your stay. After reviewing our system for the points, kindly be informed that your points has been credited to your account after check-out. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Souffian Zaeraoui General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

asimmushtaq10 Family - 27/12/2019 Opinia zatwierdzona w TripAdvisor

The best Novotel in the world I would say. Rooms are excellent. Breakfast was superb and especially the staff is very cooperative. Overall the hotel is excellent. Location is very convenient and taxi is easily available

Dear asimmushtaq10, Thank you for leaving a review about your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is always a pleasure to receive positive feedback. We are delighted that you were pleased with our accommodations, buffet breakfast, guest services, as well impressed by our team's hospitality during your visit. Thank you for your wonderful comments, and we look forward to welcoming you back very soon. Best regards, Souffian Zaeraoui General Manager

My second home

Ocena na stronie TripAdvisor 5.0/5

302tahaj Solo travel - 26/12/2019 Opinia zatwierdzona w TripAdvisor

I have been staying at Novotel Abu Dhabi Al Bustan since 2013 and I am a regular customer to them. The staff and management makes me feel at home . The rooms are good and well spaced. The location is perfect for me and the amenities are perfect

Dear 302tahaj, Thank you for leaving a review about your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a pleasure to have met your expectations during your stay with us. It is also delightful to note that you were pleased with our team's hospitality, accommodations, location and amenities. We very much appreciate your wonderful comments, and look forward to welcoming you back on your next visit. Best regards, Souffian Zaeraoui General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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