Novotel Abu Dhabi Al Bustan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 3 170

Gwarancja
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Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, Zjednoczone Emiraty Arabskie

Opis

O hotelu

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Nasze pokoje

Lokalizacja hotelu

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
Zjednoczone Emiraty Arabskie

Pozycja GPS:24.42938, 54.42929

Telefon
Faks +971 2 501 6333

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 3 170

Ocena TripAdvisor  4.6/5  Liczba opinii: 3 109

Excellent service

Ocena na stronie TripAdvisor 5.0/5

Jeena P Opinia zatwierdzona w TripAdvisor

Housekeeping team bikram makes my stay memorable and the reception team does a good job while attending to my concerns. Thanks

Dear jeenap464, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Best regards, Mourad Brahmi Cluster General Manager

Hotel great

Ocena na stronie TripAdvisor 5.0/5

madhuri p Opinia zatwierdzona w TripAdvisor

“Liton and the housekeeping Kiran showed great professionalism and attention to detail. Their housekeeping work was consistently clean and well-maintained. A very hardworking and dependable team member.”

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Liton and Kiran. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Perfect

Ocena na stronie TripAdvisor 5.0/5

Ryzen f Opinia zatwierdzona w TripAdvisor

Housekeeping’s service is very nice and room is clean very good it’s hygienic thanks to housekeeping staff muna and binod

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Muna and Binod. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Worst experience in a hotel in the UAE

Ocena na stronie TripAdvisor 1.0/5

ysmUk Opinia zatwierdzona w TripAdvisor

This is the worst experience I’ve had in any hotel in the UAE when checking in! The staff at reception are so incredibly slow and there’s no communication between them when changing shifts. I’ve arrived and took around 30 minutes to complete the check in process with a guy at reception. We booked 2 rooms and requested if they can be close to each other. He told me the rooms will take time to be ready, and that he’ll get everything ready for us. I told him it’s ok I can wait since we were going for dinner. When we finished our dinner, I came back to take the keys, the guy was gone and replaced by a lady. She had no clue that I’ve already checked in and asked me to do the check in all over again. I explained that I’ve gone through this with her colleague and that he prepared everything for us. It took her another 20 minutes after speaking to the manager to let me know that the rooms we requested cannot be given to us and that they’re going to put us in other rooms. I agreed, then went to the rooms. One room was ok but the other was smelling like smoking and cooking, the smell was so strong and I couldn’t take it especially because I have asthma. I went back to the same lady and asked to get a different room. She gave me a different room, I went there and it was as bad! The smell of smoking was so strong! I went back to reception and told her just give me any room, it doesn’t have to be close to the first one. So now I’m in a different building and drained from the extremely long process it took to get us decent rooms! Never coming back again here. The only upside to the hotel is that it has Swiss Butter restaurant which is not even managed by the hotel.

Dear ysmUk, Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mourad Brahmi Cluster General Manager

Marvelous stay, nice and cosy.

Ocena na stronie TripAdvisor 5.0/5

mhm82 Opinia zatwierdzona w TripAdvisor

We stayed in the Superior Queen room with sofa bed. Room is clean and housekeeping is top quality. I'm so glad that the hotel was so accommodating to all our requests. Room is of a good size to fit 2 adults and 3 children. The lobby is design is modern and chic. However, the location of the hotel is not in the downtown area hence, you'll need a short Uber or Careem ride to get to places. We enjoyed our stay and won't mind returning again next time.

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 304 Liczba opinii 9.1/10 Lokalizacja
  • 4 559 Liczba opinii 8/10 Pokój
  • 8 140 Liczba opinii 9.3/10 Obsługa
  • 56 Liczba opinii 7/10 Internet
  • 2 715 Liczba opinii 8.1/10 Czystość
  • 1 204 Liczba opinii 9.1/10 Jedzenie
  • 1 013 Liczba opinii 8.9/10 Śniadanie
  • 249 Liczba opinii 9.4/10 Strefa wellness

Zarządzane przez Trustyou

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