Novotel Abu Dhabi Al Bustan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 243

Gwarancja
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Novotel Abu Dhabi Al Bustan - Image 1
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Novotel Abu Dhabi Al Bustan - Image 3
Novotel Abu Dhabi Al Bustan - Image 4
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, United Arab Emirates

Opis

O hotelu

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Nasze pokoje

Lokalizacja hotelu

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

Pozycja GPS:24.42938, 54.42929

Telefon
Faks +971 2 501 6333

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 243

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 745

Never Again !

Ocena na stronie TripAdvisor 2.0/5

Preethi C Opinia zatwierdzona w TripAdvisor

Our stay at Novotel Abu Dhabi Al Bustan for two nights left much to be desired. To begin with, there was no assistance provided with our luggage upon arrival. Despite booking two rooms and requesting an early check-in, the staff at the check-in counter appeared inexperienced, resulting in a longer-than-usual process. Only one room key was provided initially, with the promise of the second room being prepared later. Upon returning to the hotel later that evening, we were shocked to find the second room occupied by belongings from another guest—an oversight indicative of carelessness on the part of the staff. Despite bringing the issue to their attention, the compensation offered—a complimentary dinner—was not of interest to us. The rooms themselves were disappointingly basic, with furniture showing signs of neglect such as stains and chipped wood. The breakfast offered was average, and basic amenities such as disposable water bottles were not provided for guests. Ultimately, our experience fell far short of expectations, and we regretted spending money on this property. Its distant location from the city center necessitated lengthy taxi rides of at least 30 minutes to reach any desired destination. We would not recommend this place to others.

Dear preethic, Thank you for being our guests at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us the opportunity to change your impression of Novotel Abu Dhabi Al Bustan or Restaurant should your travels bring you back to Abu Dhabi in the future. Sincerely, Mourad Brahmi General Manager

Pleasant welcoming and stay

Ocena na stronie TripAdvisor 5.0/5

Rugile G Opinia zatwierdzona w TripAdvisor

Hritika was a great host, thanks for taking care of us and helping get us a nice room :)) Overall - very clear, room service is amazing, got us everything we need in a split second! Facilities have gym, spa and pool which is a delight especially after a long day out in the city.

Dear Rugile G, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your review here. I am delighted to read that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

NOT ADVISABLE HOTEL AT ALL 👎🏻👎🏻👎🏻

Ocena na stronie TripAdvisor 1.0/5

Nour A Opinia zatwierdzona w TripAdvisor

The check in was very bad the room was not well maintained in term of the facilities, the TV is NOT working, NO Praying mat, NO iron if you need anything you should call at least 5 times to answer the calls or to deliver the request, it’s very bad experience I COULD RATE THIS HOTEL AS ZERO STARTS

Dear azzamn, Thank you for staying with us and for taking the time to share your feedback. I am sorry to hear about your experience and have shared your feedback with our team so we may continue to improve our level of service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us another opportunity to change your impression of Novotel Abu Dhabi Al Bustan when your travels bring you back to Abu Dhabi in the future.

Dissapointing..

Ocena na stronie TripAdvisor 2.0/5

Joshua M Rodziny - Opinia zatwierdzona w TripAdvisor

Extremely dissapointing…. Breakfast was moderate, hotel staff very unpleasant Furniture in rooms not maintained and chipped . The hotel does not cater to the basic needs of tourists like a disposable carry water bottle to take away , staff don’t even help out with luggage for the guests … hotel is always busy..

Dear Joshua M, Thank you for being our guest at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As regards 'disposable water to carry", at Accor and Novotel we are deeply committed to our global sustainability efforts; therefore, we have removed the single use plastic from our rooms. This may have been uncomfortable experience on a personal level; however, many of our guests are favouring our efforts in driving sustainable hospitality, and we will continue in that direction. Sincerely, Mourad Brahmi General Manager

Polecam

Ocena klientów 4.5/5

Andrzej Jedna osoba - Opinie potwierdzone ALL

Wszystko dobrze

Dear Andrzej W., We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Mourad Brahmi General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 357 Liczba opinii 9/10 Lokalizacja
  • 3 599 Liczba opinii 8.2/10 Pokój
  • 6 311 Liczba opinii 9.4/10 Obsługa
  • 40 Liczba opinii 9.5/10 Internet
  • 2 298 Liczba opinii 8.5/10 Czystość
  • 1 060 Liczba opinii 8.9/10 Jedzenie
  • 907 Liczba opinii 9/10 Śniadanie
  • 823 Liczba opinii 8.6/10 Udogodnienia

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