Rixos Premium Saadiyat Island

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Informacja

Rixos Premium Saadiyat Island 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 947

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Ultra All Inclusive

  • Fine sandy beach front

  • Wave pool & waterpark for children

  • Villas with private pool

  • Beach front with Spa and Turkish Hammam

Lokalizacja hotelu

Rixos Premium Saadiyat Island

Saadiyat Island
0 ABU DHABI
United Arab Emirates

Telefon +971 2 492 2222

Kontaktowy adres e-mail

  • Samolotem

    ABU DHABI W 36km / 22,37 mil - Płatne transport

Pozycja GPS:24.542985, 54.433157

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Opinie naszych gości

Opinie gości dotyczące hotelu
Rixos Premium Saadiyat Island

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 2 947

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 922

Excellent

Ocena na stronie TripAdvisor 5.0/5

Nomad422383 Opinia zatwierdzona w TripAdvisor

Excellent service from checkin to all services provided. I was offered an early ckin and my I got all the explanations and the staff was very helpful. The all inclusive is great. Would recommend for sure

Dear Guest Nomad422383 , On behalf of the entire team of Rixos Premium Saadiyat Island let us thank you for such a warm review. We are incredibly pleased that your stay in our hotel brings you such sincere and positive emotions! Here at Rixos Premium Saadiyat Island, we direct all our efforts to ensure that every stay of each of our guests is filled with exceptional pleasure and a sense of comfort. We also sincerely hope that visiting our hotel will become a good tradition for you, and we will soon welcome you again as our esteemed guests. Best regards, Burcak Orak General Manager

Great Stay, pure pleasure!

Ocena na stronie TripAdvisor 5.0/5

sandranM5527HR Opinia zatwierdzona w TripAdvisor

Thank you all you made our vacation to a dream vacation. A big thank you to all the employees from Rixos Saadiyat. Service, food, Rixy Club, everything from the first to the last minute was just amazing. Big special thank you to Patricia, guest relations!

Dear Guest SandranM5527HR, Greetings from Rixos Premium Saadiyat Island Abu Dhabi and thank you so much for your lovely feedback! We are so happy to know that you had an excellent stay with us and your kids in or amazing Rixy Club. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Burcak Orak General Manager

If you give a late check out give it fully

Ocena na stronie TripAdvisor 4.0/5

kholoudahmed Opinia zatwierdzona w TripAdvisor

They gave us a late check out and suddenly our cards are not working to go to the room and i have 10 month old baby and plus ok we give you late check out but after 12 you need to pay for everything sorry i took all exclusive for a reason you need to adjust this thing .. a lot of people were fighting for the same reason

Dear Guest Kholoudahmed, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. We regret your disappointment regarding the extra charges for food and drinks after 12 afternoon on your check out date, although we would like to take the opportunity to point out that the late check out, we grant you complimentary from the hotel is only offered for the room and the all inclusive package will be ending at 12:00 afternoon, as it is informed in our welcome letter information and your reservation. After this time you can enjoy the facilities of our hotel until your room check out, however you will have to pay for the drinks or food that you will consume during this time. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Burcak Orak General Manager

Outstanding stay in the best hotel in abu dhabi

Ocena na stronie TripAdvisor 5.0/5

elmasry1000 Opinia zatwierdzona w TripAdvisor

As expected and more from Rixos Hotels, my stay was wonderful.This is very special resort with wonderful staff. The hotel has one of the best beach in UAE. My room also was overlooking private swimming pool. we enjoyed a great variety delicious food in the hotel restaurant. I highly recommend this hotel for any short or long stays, excellent outstanding choice by far

Dear guest elmasry1000, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Burcak Orak General Manager

worth every penny!

Ocena na stronie TripAdvisor 5.0/5

ramondesturagn1400 Opinia zatwierdzona w TripAdvisor

we stayed for a night of all inclusive and i can stay that its worth every penny! food is superb. grace of reception is very accommodating. marlon of turquoise resto is very courteous. the guys in the poolside bar were excellent! definitely coming back soon!

Dear guest ramondesturagn1400, First and foremost we would like to thank you for the praising review you shared following your recent visit to our wonderful hotel and are delighted to read that we were able to match your expectations. We also greatly appreciate your highlight on the good value of our All Inclusive type of meal plan and for recommending this option to the travel community of TripAdvisor. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Burcak Orak General Manager

PIękna plaża i miła obsługa

Ocena klientów 5.0/5

Adam Pary - Opinie potwierdzone ALL

Jedno z piękniejszych miejsc w Emiratach. Szeroka,czysta plaża powalają na kolana. Przemiła obsługa , która podwyższyła nam standard pokoju za darmo.Brawo. Pyszne jedzenie oraz pełen chill na basenie.Bardzo polecam hotel.Pierwsza klasa.

Dear Adam S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristian Mark Guest Relations

Great deal all inclusive for family vacation

Ocena na stronie TripAdvisor 5.0/5

hsukendro88 Opinia zatwierdzona w TripAdvisor

It was a friend suggested me to stay in here. I was skeptical at the beginning to have in-town staycation. The Rixos has changed my perception. It is a memorable stay for me and family members. The booking advisor gave us lot of options and explained very well (over the phone) as it was last minute booking. Fast check-in, last minute high quality lunch service...and many other surprising high quality services. I was planning to stay 3 times in different hotel on year end vacation. The 2nd hotel (another 5 stars) was booked, we stayed there but we enjoyed Rixos more. Thus we went back to stay in Rixos due to high quality of service, variety of foods and drinks. I actually recommended few friends at work and they stayed here as well.

Dear guest hsukendro88, We greatly appreciate the time you spent to share your recent holiday experience at our amazing hotel and we thank you for your kind recommendation to TripAdvisor's readers . We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. Our staff welcomes each guest with the Rixos Hotel spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Burcak Orak General Manager

Good quality family hotel

Ocena na stronie TripAdvisor 5.0/5

burcuesedoglu Opinia zatwierdzona w TripAdvisor

We did a perfect selection by choosing Rixos Premium. We were happy with all services restaurant services, food quality and wide buffet, perfect services with lobby area cafes, perfect service at the pool area - skater Ahmet- was amazing :) Room cleaning staff was very good with their services and all security staff were very careful with covid regulations. Pool and sea life guard were also always there watching kids. We will definitely visit again.

Dear guest burcuesedoglu, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. At Rixos Hotel we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Burcak Orak General Manager

Nothing but Great

Ocena na stronie TripAdvisor 5.0/5

srmqq2020 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Amazing staff, great hospitality, delicious food (Specially the Baklava, Thanks Shef Dagni, Yaz). welcoming Staff (All without exclusion) Top hygiene across the facility. would recommend the stay for purposes

Dear guest srmqq2020, Thank you very much for leaving these wonderful comments on TripAdvisor. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. , we are delighted that you enjoyed your stay among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Burcak Orak General Manager

Not the usual luxury Rixos at all

Ocena na stronie TripAdvisor 3.0/5

bsramahi971 Opinia zatwierdzona w TripAdvisor

We were absolutely shocked from the poor service quality and rooms selection as well as the whole stay. The kids pool was closed and the wave pool was operated till 4 pm with bad timing from 9 to 12 and 2 to 4 were we finished lunch by 3 and at 4 the wave pool was closed. Yes your covered fully while staying at Rixos but for this hotel ice cream and fruits for kids were not available and no other items for kids at all. We have requested a coffee without sugar and the waiter served it with sugar and didnt even think to change it for us. Just said sorry and went away. Our rooms were both king size connected rooms, I have never saw this in my entire life and assumed the hotel at full capacity but the reality they were lying! And the hotel was almost free. I have requested to meet the front desk manager and thankfully he offered us better rooms and a meal for the kids. The resurant food selection was terrible and almost same for lunch or dinner. I have tried Rixos at many places and honestly was completely shocked by this poor service and I regret that I have paid more than I did 3 weeks ago at rixos the palm were it was un compared.

Dear guest bsramahi971, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We were most concerned to read your remarks on the service you experienced whilst staying among us nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Rixos Premium Saadiyat Island will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Burcak Orak General Manager

Great way to spend little time away

Ocena na stronie TripAdvisor 5.0/5

Tgomec Opinia zatwierdzona w TripAdvisor

Hotel applies all the Covid-19 rules with high standards. Food was amazing over there with rich menu and great food quality. Turkish Lahmacun and Pides were delicious that made by Veli Usta. Also, simits were freshly made and delicious that you can have during breakfast. All staff members were so friendly and helpful. Only down side that Aquapark and Kids club were closed. Overall, great experience and I'd recommend everyone to visit Rixos Premium Saadiyat Island.

Dear guest Tgomec, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Kids Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Burcak Orak General Manager

Stunning hotel with amazing staff

Ocena na stronie TripAdvisor 5.0/5

sophielomaia Opinia zatwierdzona w TripAdvisor

Absolutely amazing hotel. Beautiful design stunning location with amazing staff. service is top notch everything about this hotel is nothing but 5 star from service to rooms, outlets. food was amazing, Buffet usually in hotels are never up to the quality but this hotel have exceeded all our expectations with the culinary. we did not want to leave from the hotel for a minute. well done to the team of amazing professionals. keep up the good work and we will see you soon!

Dear guest sophielomaia, Thank you very much for sharing this great review of your recent stay at Rixos Premium Saadiyat Island. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Burcak Orak General Manager

Booked again for after 2 weeks

Ocena na stronie TripAdvisor 4.0/5

deepakdinkan Opinia zatwierdzona w TripAdvisor

I have booked my 2nd stay already after checking out my 1st stay. Hope this express my review on the property and facilities. I feel there is some more space for improvement at bar service at the pool side. Felt the service is bit slow though.

Dear guest DeepakD1018, We greatly appreciate the time you spent to review your recent experience in our hotel, at Rixos Premium Saadiyat Island we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your remark on the queues at times in our bar and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Burcak Orak General Manager

Superb!

Ocena na stronie TripAdvisor 5.0/5

Nikobrylle Opinia zatwierdzona w TripAdvisor

Great value for money with their all-inclusive package. Saadiyat beach always have one of the best sunset spots in Abu Dhabi. 👌The hotel facilities and ameneties were all excellent! Also, all the staff were all accomodating and friendly. The guest services were all great. In this time of covid, the hotel observes strict hygiene precautions for the safety of everybody! All in all, we had a superb experience! Just incase you want to do a photoshoot in the hotel, you need to inform them in advance for approval.

Dear Guest Fearless10144949477, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Burcak Orak General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

mahmouda300 Opinia zatwierdzona w TripAdvisor

Excellent hotel and facilities, esp thanks for alexander Very friendly staff Only the food in open buffet could have better quality , we likes the offered food but was not admired from the preparation

Dear Guest Mahmouda300, Thank you for the great feedback of your recent holiday experience at our wonderful hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Burcak Orak General Manager

Disappointing

Ocena na stronie TripAdvisor 3.0/5

SA2801 Opinia zatwierdzona w TripAdvisor

We arrived expecting the 5 star experience associated with this stretch of Saadiyat Beach in Abu Dhabi, but we were left bitterly disappointed. Check-in was nothing short of chaotic and far from welcoming, while check-out left me wondering why I made the booking in the first place. While the restaurant staff are all exception in their attentive service and friendly personalities, the pool and beach staff were just plain rude on the first day, though this did improve on day two. This hotel is all inclusive and does result in somewhat of a free for all, particularly in the pool bar area in early evening. The all inclusive element does also result in rowdy children and even rowdier parents. Far from the relaxing weekend we had in mind. Altogether disappointing.

Dear Guest SA2801, Thank you for your time you spent to share your feedback whereby we have noticed that you have enjoyed our pools and beach but wasn't satisfied with the staff attitude. We sincerely regret that we couldn't manage to exceed your holiday expectations and we hope that we can welcome you back in the future again to change your impression. Sincerly, Burcak Orak, General Manager

Family staycay

Ocena na stronie TripAdvisor 5.0/5

Culture452610 Opinia zatwierdzona w TripAdvisor

We had an amazing 24 hours at the Rixos Saadiyat Island. All staff were amazing but particular thanks must go to our skater waiter at the pool. Food choice and quality was excellent. As were the cocktails in the 6th floor bar. We will return.

Dear guest Culture452610, First and foremost we would like to thank you for the praising review you shared following your recent visit to our wonderful hotel and are delighted to read that we were able to match your expectations. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. We look forward to welcoming you back again very soon. Kind regards, Burcak Orak General Manager

Nice place but they totally lost it after covd

Ocena na stronie TripAdvisor 3.0/5

Wizzokh Opinia zatwierdzona w TripAdvisor

I like rixos and not my first time at this brand, but my last visit wasn’t as expected. I know that the world changed after covd-19 but the service level went down to unexpected level, that doesn’t fit the brand. Restaurant food quality is very low and very few options are available. All Resturant closed at 10:30 except lobby bar, no indoor smoking area we couldn’t get extra ambrella to cover our child play area Recommendations : 1- extended the places opening time 2- have one indoor place where ppl can smoke 3- buffet is not allowed so, maybe try set menus and improve the quality 4-put more showers near beach area it very useful when it’s hot

Dear Guest WissamK50, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Burcak Orak General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

baselmohtadi Opinia zatwierdzona w TripAdvisor

Special thank you to Ainura at the reception. She’s professional, decent, show courtesy and welcoming. Two times we stayed in Rixos and she made both stays memorable. Thank you to All Rixos team , they serve with heart.

Dear Guest baselmohtadi Thank you for reviewing your recent stay in our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. It’s our pleasure to know that we have managed to exceed your expectations and service delivered as a guest satisfaction is our top priority. Thank you again for this wonderful review of your stay with us and we look forward to welcome you back again very soon. Sincerely, Burcak Orak General Manager

Great Staycation

Ocena na stronie TripAdvisor 4.0/5

DaddyHarris Opinia zatwierdzona w TripAdvisor

Spent 3 nights here with my family in a Family Suite. We enjoyed our stay very much even though the entertainment choices are understandably limited. The All Inclusive package was great and made the stay all the more enjoyable. There isn't a great variety of food to select from but what is made and served is of good quality and of course you can eat and drink as much of it as you like. I'd particularly like to give a special mention to Irene, Manisha, Joan and Romell who looked after us in the main restaurant. My wife and I also ate in both the Italian (L'Olivo) and Asian (Aja) specialty restaurants . We particularly enjoyed the food at Aja. The hotel's decor is modern and fresh. Everywhere is well maintained and clean. The beach has a bar you can refill your drinks from (but not order food). There are a lot of positives and we would definitely re-visit. The only downsides was: - The hallway outside our room (3342) smells strongly of damp and this smell was also seeping into our room a little. Not a pleasant smell at all and the reason why my rating is Very Good and not Excellent. We did mention to House Keeping but nothing much was done about it. Until they do something about that corner I would ask to stay in another room. DH

Dear guest DaddyHarris, Thank you for making our Rixos Premium Saadiyat Island your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcoming you back again very soon. Kind regards, Burcak Orak General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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