Grand Mercure Majlis Residences 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 338

Gwarancja
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Zayed The 1st Street, Electra Street, Tourist Club Area, 53400 Abu Dhabi, Zjednoczone Emiraty Arabskie

Opis

O hotelu

  • Fully-equipped kitchens

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Private indoor car park

Nasze pokoje

Pokój

Studio King Bed

  • 4 os. maks.
  • 37 m² / 398 sq ft
  • Pościel 1 x Łóżko king-size
  • Widoki: Od strony miasta
  • Dostępne pomieszczenie

Lokalizacja hotelu

Grand Mercure Majlis Residences

Zayed The 1st Street, Electra Street, Tourist Club Area
53400 Abu Dhabi
Zjednoczone Emiraty Arabskie

Pozycja GPS:24.494556, 54.376223

Telefon
Faks +971 2 408 1000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 338

Ocena TripAdvisor  4.6/5  Liczba opinii: 631

Certyfikat Doskonałości 2025

Ocena klientów 4.0/5

Marek P. W. Pary - Opinie potwierdzone ALL

To był juz mój trzeci pobyt w tym hotelu. Ogólnie wszystko jest OK choć prawie zawsze mam problemy z klimatyzacją. Tym razem nie działała w ogóle ale przyszedł spec i zresetował system i zaczęła działać. Poza tym wszystko OK. Pokoje wygodne, łóżka też choć dla niektórych mogą być za twarde. Bardzo dobre śniadanie. Dobre ceny w restauracji hotelowej więc jak nie chce się iść do miasta to spokojnie można zamawiać. Spokojny basen bez tłumów. Dobra lokalizacja. Ogólnie polecam i będę wracał przy kolejnych pobytach w Abu.

Dear Marek P. W., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed the comfort of our rooms and the quality of our breakfast. We sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. We appreciate your understanding as our technician addressed the issue. It is wonderful to know that you plan to return for future visits to Abu Dhabi. We look forward to welcoming you back to Grand Mercure Majlis Residences. Best regards, Grand Mercure Majlis Residences

a solid place for Abu Dhabi visit - large rooms, great food

Ocena na stronie TripAdvisor 5.0/5

Marek W Opinia zatwierdzona w TripAdvisor

It was already my third stay at this hotel. Overall everything is fine, although I almost always have problems with the air conditioning. This time it didn’t work at all, but a technician came, reset the system, and it started working. Apart from that, everything was OK. The rooms are comfortable, and the beds too, although for some people they may be too firm. Very good breakfast. Good prices in the hotel restaurant, so if you don’t feel like going to the city, you can easily eat there. A quiet pool without crowds. Good location. Overall, I recommend it and I’ll be coming back during future stays in Abu.

Dear Marek W, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We are delighted to hear that you appreciate the spacious rooms, excellent dining options, and the tranquil atmosphere of our pool area. Your continued patronage is truly valued. We regret to learn about the challenges you faced with the air conditioning during your visit. We strive to ensure that all amenities function seamlessly, and we are glad that our technician was able to assist you promptly. Additionally, we recognize that the firmness of our beds may not suit everyone’s preferences, but we appreciate your input on this matter. Your recommendation means a great deal to us, and we look forward to welcoming you back for your future stays in Abu Dhabi. Thank you once again for your constructive comments. Best regards, Grand Mercure Majlis Residences

sketchy hotel

Ocena na stronie TripAdvisor 1.0/5

kaaG3498NA Opinia zatwierdzona w TripAdvisor

I made a reservation about two weeks ago, but the staff ignored my messages until I CC'd the general manager. As soon as I stopped including the general manager in my requests, the staff stopped responding again. Additionally, they sent me a letter demanding that I pay cash for my stay, even though I booked through the official website using my card. This situation makes the hotel feel sketchy. I have already informed my credit card company to be prepared in case they attempt to charge my account without authorization.

Dear K.K, Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the difficulties you encountered with communication and the payment process. It is our priority to ensure that all guests receive timely responses, and it is concerning to hear that your messages were not addressed properly. Regarding payment methods, our policy encourages the use of the card used for booking, and I regret any confusion caused by the request for cash payment. Your comments are taken seriously and will be reviewed to improve our services. Thank you once again for your insights. We appreciate your understanding as we strive to enhance our guest experience. Best regards, Grand Mercure Majlis Residences

Severe incident - falling roof

Ocena na stronie TripAdvisor 1.0/5

maurdsisir Opinia zatwierdzona w TripAdvisor

The hotel is decent looking from outside in a good location. We stayed room no 408 and 409 with our family for two nights last week from 22/10 to 24/10 . We have got one room upgrade from studio to one bedroom apartment . Things were so good till that time . The room service operator was pathetic , very difficult to make him understand what we want . We got some omelettes after 45 minutes , one cutlery for four plates . Food was ordinary , immensely overpriced. Breakfast spread was good but badly managed . One big guy looks like a supervisor busy with his social media on smartphone and two girls trying their best to take care of many people but they were not enough . Coffe machine as usual malfunnctioned . He real incident happened on 24th morning , roof of one washroom suddenly fell on my daughter, she was in shock . We run to other room and saw whole roof was about to collapse. It could have been lot worse accident . The reaction from the hotel was slow and indifferent Never experience roof is falling on guest’s head . During check out , reception offered some free cakes from coffe shop as compensation! Such a joke . Its an old run down property , better to avoid . Plenty options in Abu Dhabi . .

Dear Sisir M, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We sincerely apologize for the unfortunate incident you experienced with the ceiling in your room. Your safety and comfort are of utmost importance to us, and we take such matters very seriously. We regret that your experience with our room service did not meet your expectations and that the breakfast management was not handled efficiently. Your comments regarding the food quality and service have been noted, and we will review them with our team to enhance our guest experience. We understand that the compensation offered did not align with the seriousness of the incident you described, and we appreciate your input on this matter. We hope to learn from your experience to ensure that we can provide a better environment for our guests in the future. We thank you for your feedback and wish you safe travels ahead. Best regards, Grand Mercure Majlis Residences

excellent front office and concierge receptionist are on top

Ocena na stronie TripAdvisor 5.0/5

Ilham E Opinia zatwierdzona w TripAdvisor

Front office staff is excellent front office overall team is helping and always ready to help gym and pool is amazing I highly recommend must use the pool

Dear Ilham E, Thank you for your kind words regarding our front office and concierge team. We are delighted that you enjoyed our gym and pool facilities. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 582 Liczba opinii 9.7/10 Lokalizacja
  • 831 Liczba opinii 8.5/10 Pokój
  • 1 455 Liczba opinii 9.6/10 Obsługa
  • 13 Liczba opinii 8/10 Internet
  • 349 Liczba opinii 8.4/10 Czystość
  • 301 Liczba opinii 7.9/10 Śniadanie
  • 159 Liczba opinii 8.5/10 Dobra oferta cenowa
  • 55 Liczba opinii 9.3/10 Strefa wellness

Zarządzane przez Trustyou

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