Mercure Hunter Valley Gardens 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.007 comentários

Mercure Hunter Valley Gardens - Image 1
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Localização do hotel

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Austrália

GPS:-32.772691, 151.300447

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

ELEMENTS BAR & DINING

O nome éléments é derivado dos elementos naturais fogo, água e terra, componentes que são a expressão da região de Hunter Valley e são refletidos em toda a experiência no restaurante.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.007 comentários

Classificação no TripAdvisor  3.9/5  1.262 comentários

Lack of staff causing issues

Classificação TripAdvisor 4.0/5

798karync Avaliação certificada TripAdvisor

A bit underwhelmed rooms ok four day stay given extra towels but room not serviced during our stay. Ate at restaurant one night ok food waiter left halfway through night unable to cope with expected workload serving bar and dining room. we tried a second time my husband (much more patient than me) said we needed to leave service was nonexistent obviously staffing an issue at this hotel

Mercure Hunter Valley Gardens

Classificação TripAdvisor 4.0/5

tonypS5634TF Negócios - Avaliação certificada TripAdvisor

Located centrally in the beautiful Hunter Valley area, an older building in design with the hotel rooms showing its period in decor and design but was nice and clean with a balcony. However, it is starting to show signs of wear and tear due to its age in construction. The facility has nice common lounge areas with fireplaces and beautiful gardens. I ate at their in-house restaurant and had the vegetarian arancini for the main with a local wine, which was nice. The staff were very friendly and the location was nice and central.

Did the job.

Classificação TripAdvisor 4.0/5

A4048GEsteveng Avaliação certificada TripAdvisor

Good basic hotel plus great staff, especially the assistant manager Kaycee..? Easy access to the local sights. No elevators, so ask for the first floor if you’ve got lots of luggage or a senior, like we did/are. All the breakfast with this chain, Hotel seem to be the same. Don’t expect anything special.

Disappointed and appalled

Classificação TripAdvisor 1.0/5

Stuart F Avaliação certificada TripAdvisor

Valentine's Day it was my first overnight date in 6 years since my done was born. You were understaffed it took 1/2 to check in cause one person was on. The room was adequate but nothing special notes of coffee options. At to rush for diner cause being understaffed we had two slots 6 .15 of & pm. So we had to rush to be and it the food was well below par wife was successful head chef at the Hilton. And Sheridan on the park in Sydney. Her take on the food was that the appetisers could have been mains and the mains appetisers. The food combination was poor and did not go together and over all pretty poor. My wife felt ill afterwards the next morning try to sleep in but contracts started working so that put and end to that. The previous night would have nice to have a spa to relax but pubic hair was nothing short disgraceful snd unsanitary breakfast was another disappointment. One on service could not even make a coffee. Stale pastries and just awful food. Spoke two two other couple who shared similar experiences.. over all you ruined what’s Holly to be a very special getaway and I will steering friends and colleagues away from this plac.

Fraco mas bem ocalizado.

Classificação TripAdvisor 3.0/5

Afonso B Romântica - Avaliação certificada TripAdvisor

O hotel fica muito bem localizado, ao lado dos Jardins, que é parada obrigatória para turistas. Além disso fica a poucos minutos de carro de muitas vinícolas da região. O hotel é bem velho, está relativamente bem cuidado, um retrofit cairia muito bem. A piscina parece muito boa, em área descoberta, não usei pois estava muito frio. Não identifiquei benefícios por ser membro Gold do Le Club Accor. O café da manhã é fraco, o que salvou foi que podíamos pedir ovos à la carte, e a geléia feita com frutas vermelhas da região também era maravilhosa. Os funcionários do hotel são simpáticos e sempre nos atenderam muito bem. Há desconto de 50% nos ingressos para o Hunter Valley Gardens concedido aos hóspedes, o ingresso deve ser comprado na recepção do hotel. Se comprar na entrada dos jardins não haverá desconto. Hotel ok, nada barato, quarto um pouco maior que Ibis, porém deveria estar classificado como Ibis e não Mercure.

Thank you for your feedback in regards to your recent stay with us. I was pleased to see you enjoyed your stay and got to order your selected type of eggs with breakfast. We can improve on our member benefits for your next stay as Gold Members are important to us and should be rewarded for their loyalty. Thank you for bringing this to our attention. Kind regards Julie @ Mercure

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 636 comentários 9.7/10 Localização
  • 1.306 comentários 6.6/10 Quarto
  • 998 comentários 7.9/10 Serviço
  • 29 comentários 3.5/10 Wifi
  • 534 comentários 4.1/10 Limpeza
  • 501 comentários 8.2/10 Conforto
  • 279 comentários 7.9/10 Café da manhã
  • 59 comentários 8.7/10 Centro de Bem-Estar/Spa

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