Mövenpick 리빙 웨스트 하노이 5성

Dear Mr. 김창환, Thank you very much for taking the time to share your recent experience at Mövenpick Living West Hanoi. We are pleased to know that you appreciated our convenient location and the cleanliness of our property. Your satisfaction in these areas is truly encouraging for our team. At the same time, we are sincerely sorry to hear that the food and drinks offered during our lounge happy hour did not meet your expectations. Please rest assured that your feedback has been shared with our culinary and service teams for careful review and immediate improvement. We are committed to enhancing every aspect of our guest experience, and your comments are invaluable in guiding those efforts. We hope to have the opportunity to welcome you back again and provide you with an improved and more enjoyable experience in the near future. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. O. H., Thank you sincerely for taking the time to share your recent experience at Mövenpick Living West Hanoi. We are pleased to hear that your booking process was seamless and that you appreciated our luggage storage service as well as the overall cleanliness and comfort of your room. Your positive ratings across various aspects of your stay are truly appreciated and serve as a great motivation for our team to continue delivering excellent service. We also value your feedback regarding breakfast, and please be assured that we are continuously working to enhance our dining offerings to better meet the expectations of our esteemed guests. It was a pleasure to have you with us, and we hope to welcome you back in the near future for another enjoyable and even more memorable stay. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. Y. Heung Seok, Thank you very much for taking the time to share your valuable feedback regarding your recent stay at Mövenpick Living West Hanoi. We are truly delighted to learn that you found our hotel facilities clean and well-maintained, and that our team’s hospitality left a positive impression on you. Your kind words are a great encouragement to all of us, as we continually strive to provide a comfortable and welcoming environment for our guests. We also sincerely appreciate your constructive suggestion about expanding our fitness facilities. Guest feedback is essential in helping us enhance our services and amenities, and your comment has been noted for our future improvement plans. It was our pleasure to have you with us, and we look forward to welcoming you back on your next visit to Hanoi. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. KwangJae K., Thank you very much for your wonderful review and for awarding us a perfect score following your recent business stay at Mövenpick Living West Hanoi. We are truly pleased to know that you found our facilities clean and well-maintained, and that our breakfast offerings left a positive impression. It is also encouraging to hear that you were highly satisfied with every aspect of your stay—from check-in to check-out, and from the service of our team to your experience as a valued ALL – Accor Live Limitless member. Your kind words are a great source of motivation for our entire team, and we are grateful for your recommendation. We also appreciate your support of our sustainable development initiatives and will continue working to improve our efforts in this important area. It was a pleasure to have you with us, and we hope to welcome you back again in the near future. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. K., Thank you very much for your wonderful review and perfect scores across all aspects of your stay at Mövenpick Living West Hanoi. We are delighted to know that you found our location convenient, the environment clean, our team friendly, and the cuisine to your satisfaction. Your generous praise truly motivates us to continue delivering exceptional service to all our guests, especially business travelers like yourself who value comfort and efficiency. It is especially heartening to see your appreciation for our sustainability efforts, from sourcing local and seasonal ingredients to reducing single-use plastics. These initiatives are very important to us, and your recognition of them is sincerely appreciated. We hope to have the pleasure of welcoming you back soon for another seamless and enjoyable experience. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi