阿德吉奥慕尼黑城市酒店

阿德吉奥慕尼黑城市酒店

客户意见评级 (ALL 评级) 4.1/5 583 评论

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酒店其他优惠

  • 位于城市中心,毗邻火车站

  • 健身房和商务角

  • 私人停车场

  • 接待处全天候开放

  • Planet 21 环保计划银奖

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

安心悦界(ALLSAFE)认可酒店

酒店位置

阿德吉奥慕尼黑城市酒店

Schwanthalerstrasse 61
80336 慕尼黑
德国

GPS:48.137455, 11.556235

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 停车
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
酒店附近
  • 停车

早餐

我们的客房

单间公寓

双人公寓房

  • 最多人数: 2
  • 面积: 24 / 258 sq ft
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  583 评论

TripAdvisor 评级  4.0/5  858 评论

Great place to stay

Tripadvisor 评级 5.0/5

429luciannew Couples - 经 TripAdvisor 认证的评论

Super friendly and helpful reception. We stayed for 5 nights and it was really useful having a kitchen in appartment. Free coffee at reception. Rooms clean and comfortable. Short walk into town. We had bicycles and they had a luggage room to store them. Laundry available to use too.

Dear Lucia, Thank you for leaving such a positive review of your stay. We are delighted to know that you received such a friendly and professional service from our team members and that your time with us was completely pleasant. It's also great to know that our location met your needs and that you found our apartments equipped with everything you needed. We look forward to seeing you again in the future. Kind regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Quick trip through Munich

Tripadvisor 评级 4.0/5

12adrianl 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here because we only had 36hrs transitioning through Munich.. Friendly welcoming staff and the room was spacious enough for our family of 4. Less than 10min walk from Munich Central HPF train station so very convenient to get to all the tourist destinations. Special mention for Dominco at the front desk

Dear Adrian, Thank you for choosing our aparthotel and for taking the time to write this review. We are happy that you enjoyed the space of your apartment and our handy location. It's also rewarding to hear that you received such courteous service from our reception team. We would love to welcome you back for another pleasant stay in the future. Best wishes, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Great Hotel, with good Value

Tripadvisor 评级 5.0/5

GinGin_B2 商务住宿 - 经 TripAdvisor 认证的评论

Stayed here during Oktoberfest for a businesstrip. I had a roomy Studio room that was just lovely. Nice and clean. It comes with a fully equipped kitchenette, that serves all your needs if you don't wanna be bothered going to a restaurant. Laundry facilities are on site and if you need, there is an Ironing board and an iron in your room. Staff was very lovely, and helpful. all in all a great stay.

Dear Guest, We appreciate that you have shared your positive feedback. We are thrilled that you felt at home with us and were happy with the high standards we set ourselves. Your kind mention of our team's excellent service is especially appreciated. This inspires us to continue with our efforts to ensure that each and every guest has a memorable experience. We look forward to welcoming you back in the future. Take care, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Magic in the Munich

Tripadvisor 评级 5.0/5

754alekseyl Couples - 经 TripAdvisor 认证的评论

Cozy location and breakfast. Clean rooms. Big parking, 25€ day. Dishwasher and Nescafé machine in the room. You can buy beer, water or some snacks on the reception. Big table/working place on the lobby, you can work or just look at the street.

Dear Aleksey, Thank you for this great review. We are glad that you found everything to your satisfaction during your stay. We aim to provide a memorable experience with our high standards and quality service and we are delighted to hear that we were able to meet your expectations. We would love to welcome you back on another occasion in the future. Best wishes, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Filthy hotel in a grotty area with indifferent staff

Tripadvisor 评级 1.0/5

a1exse16 Couples - 经 TripAdvisor 认证的评论

Accor currently advertise on their website that all of their hotels offer the highest standards of cleaning to meet levels required by WHO and that after check-in, rooms are cleaned every 3 days but that if a guest prefers, they can request a room change or daily cleaning. Well the Aparthotel Adagio Munich City is absolutely filthy and we stayed for 6 days and didn't have our room cleaned once or our rubbish bins emptied, despite endless requests. The corridor carpets are also stained and the common areas generally are very dirty. But that's not all! When we arrived, we were initially given the studio room that we had booked with one double fold-away bed (according to the Accor Hotel's website). But when we tried to fold away the bed, we not only found that it wouldn't fold away but that underneath it there was a dried-out pool of dirty liquid, which stained the cushions and floor. We therefore returned to reception and said that the bed wouldn't fold away and that the room was dirty. The employee told us that none of the beds folded away because they all have new mattresses which are too big to allow this (talk about misselling by Accor!) and so offered us a new room with twin beds instead - though seemed very concerned that we might have touched the bed in the other room since that could prevent the room being reassigned (clearly there was to be no attempt to resolve the big pool of skank under the bed!). So we were instead given a double room which was had two single beds pushed together and whilst the room was adequate it sadly had little perks like beds which rolled apart or away from the wall when you sat up in them and a shower which flooded, irrespective of how you tried to stop it because the screen provision was far too short. The microwave in our room was filthy and the floor covered in dust upon arrival - as shown in the photos. The utensils in the "fully-equipped" kitchen were filthy as well. There were also stains on the floors and kitchen sideboards, where the cleaner had used a very dirty mop and cloth to do the absolute minimum. So on Monday morning (we arrived on Sunday evening) we asked reception for change to use the laundry - which is €6 in €1 coins for each wash - and were told, rather aggressively, that they do not give change! Fortunately, there is an excellent alternative at the 'Wasch-Center Munchen - Parkstrasse' 15 minutes walk up the road. On Tuesday, Wednesday, Thursday and Friday - we repeatedly asked for the room to be serviced or, at the very least, to be given new towels. On Tuesday the receptionist wrote down our room number and said he would send "housekeeping" but none came. On Wednesday we were told to leave the wringing wet towels (having used them to dry up the flood in the bathroom) outside our room and that "housekeeping" would collect them and put replacements in our room; well they collected them but no replacements were put in the room and when we later went to reception to ask for replacements the receptionist at first refused and was then very ungracious in providing such. On Thursday we gave up and Friday was similar to Wednesday. Best of all came Saturday when we checked out. When we checked in we were offered the opportunity to pay for our stay in £ or € and selected £ - which works out less than the € amount. So when we checked out we were told that there was still €68.62 outstanding. What could this be? Surely not an additional house keeping charge! When we heard the amounts it occurred to us that the member of staff at check-in had clearly inputted the £ amount against the amount due which had left the balance. We evidenced this by showing the amount on our credit card statement. But again, for too long a time, the member of staff wouldn't hear of this. But eventually, when the steam started to come out of my ears I was sternly told to stop speaking whilst the original receipts were checked and.. hey presto... I had been right but there was no word of apology. The Aparthotel Adagio Munich City is a very un-Germanic hotel in a country renowned for their hospitality and conviviality. In my honest opinion, it's an absolute flea pit in a sketchy part of town close to the station with indifferent staff who do not even acknowledge you when you come in. We had a horrible stay, which I would not wish on anyone - particularly since there are far better options around in other parts of Munich which we have stayed at before. But then it isn't Accor either - unless Accor have lost the plot?! I did email Accor during my stay but their lousy excuse for 'customer service' said that all disputes need to be taken up with the hotel and they will only forward your complaint to them. But they do appreciate me being an infallible (sic) member of their Gold programme! Well that's something.

Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We're sorry your experience hasn't been fully satisfying as we attach great importance to customer satisfaction. We are concerned to read your comments about our team as we are usually known for our attentive and friendly team who treat each guest with respect and hospitality; we are sorry you felt differently. This matter will be reviewed with our team and we apologise for any inconvenience. We regret that your apartment wasn’t up to the standard expected and offer you our apologies; rest assured that we have shared this feedback with our housekeeping team so that we can make the necessary improvements. As we are an aparthotel, our rooms are serviced every 7 days, however, additional cleaning can be arranged on request for a surcharge; please contact reception for more details. We strive to provide the service best suited to our guests' expectations. A negative opinion is an opportunity for us to question ourselves and to look for ways to improve our services We hope to welcome you back for an improved experience in the future. Kind regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

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其他网络用户评价我们的酒店

  • 471 评论 9/10 位置
  • 629 评论 6.1/10 房间
  • 402 评论 8.2/10 服务
  • 17 评论 7.8/10 上网
  • 332 评论 5.3/10 舒适度
  • 301 评论 3.6/10 清洁度
  • 119 评论 6.2/10 早餐
  • 97 评论 4.2/10 食物

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