慕尼黑老城区美居酒店 3 星

客户意见评级 (ALL 评级) 4.7/5 1,186 评论

慕尼黑老城区美居酒店 - Image 1
慕尼黑老城区美居酒店 - Image 2
慕尼黑老城区美居酒店 - Image 3
慕尼黑老城区美居酒店 - Image 4

描述

酒店其他优惠

  • 我们始终提供丰盛的自助早餐

  • 免费迷你酒吧提供果汁、水、软饮料和啤酒 - 每天补满。

  • 可免费收看天空娱乐频道(运动和电影频道)

  • 提供互联网连接的电脑和免费无线局域网

我们的客房

酒店位置

慕尼黑老城区美居酒店

Hotterstr. 4
80331 慕尼黑
德国

GPS:48.13714, 11.571127

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

早餐

我们的丰盛自助早餐从早上 6:30 开始静候您的光临,供应各式精选新鲜美食。晚起者可以在周末享受更长的早餐时间。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,186 评论

TripAdvisor 评级  4.0/5  1,874 评论

卓越奖 2024

Highly recommended, especially for its location

Tripadvisor 评级 4.0/5

MelS48 经 TripAdvisor 认证的评论

This is a basic but very clean hotel with friendly staff in a brilliant location in the heart of Munich. It is situated in a quiet street about five minutes walk from the Marienplatz and the main shopping area. There is a good choice at breakfast, and complimentary coffee is available all day. The downsides:- 1. There is no bar or restaurant for evening meals. 2. There is only one lift, and sometimes queues form to use it when a party of tourists arrive or leave. The breakfast room can become crowded for the same reason. However, I wouldn't choose to stay anywhere else when in Munich.

Dear MelS48, It is delightful to hear you enjoyed your stay in our hotel and that our staff could contribute to a pleasant experience. We are also glad to know that you appreciated the cleanliness of our establishment and our choice of breakfast. Your comments about our prime location in Munich are very much appreciated. Indeed, we are lucky to be situated in such a vibrant area. We take note of your observations regarding the lift and the absence of a bar or restaurant for evening meals. We understand that these aspects are important to you. We appreciate your high recommendation and are pleased to hear that you would choose to stay with us again when visiting Munich. It was a pleasure having you with us, and we look forward to welcoming you back in the near future. Best wishes from Munich, Mersiha DURGUTOVIC

Lovely hotel - great location

Tripadvisor 评级 5.0/5

m0ffat5310 家庭住宿 - 经 TripAdvisor 认证的评论

My son and I stayed for 3 nights at this hotel and we were very impressed with our spacious twin room. The room itself was spotless, modern and the beds were super comfortable. Breakfast was very good with lots of hot and cold options plus 24 access to a coffee machine. The mini-bar is complimentary and restocked daily. The staff are exceptional. Sandja (I think her name was) checked us in and was so friendly, polite and helped us with local knowledge. It was my birthday whilst we stayed and she remembered this and took the time to wish me a happy birthday. Wouldn’t hesitate to stay again.

Dear mOffat5310, Your positive comments about your recent stay with us have truly brightened our day. We are delighted to hear that you found your room to be spacious, clean, and comfortable. It's also wonderful to hear that you enjoyed our breakfast and appreciated the convenience of our coffee machine and complimentary mini-bar. It's particularly heartening to know that our staff, Sanja in particular, made such a positive impression on you. We aim to offer a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope your birthday was a memorable one and we look forward to welcoming you back for another stay in the future. Best wishes from Munich, Mersiha DURGUTOVIC

Great place to stay

Tripadvisor 评级 5.0/5

chrissti 经 TripAdvisor 认证的评论

A great place to stay for both business and leisure. Such an easy going place, no fuss or hassle - minibar is included and restocked daily, free breakfast, easy wifi. Very well located, clean and comfortable, would definitely recommend to anyone visiting Munich.

Dear chrissti, It brings us immense joy to know that you thoroughly enjoyed your stay at our hotel. Your gracious words about our hassle-free services, including the minibar and free breakfast, certainly brighten our day. We're delighted that you found our location convenient and our accommodations clean and comfortable. It's heartening to know you would recommend us to others. Should you choose to visit Munich again, we look forward to welcoming you back to our hotel. Best wishes from Munich, Mersiha DURGUTOVIC

Great location & breakfast

Tripadvisor 评级 5.0/5

MBrownie66 Friends getaway - 经 TripAdvisor 认证的评论

Stayed with group of friends for the weekend as going to the Coldplay concert. The hotel is in a great location, minutes walk from train, open top bus, tram, town hall etc.. I would describe rooms as very clean and functional. Good air conditioning, comfy beds but shame no coffee / tea making facilities in room (although there is a kettle) and bath towels very small. There is however 24 hr access to a very good coffee machine at no cost. The breakfast was fabulous, lots of choice and all tasty and loved the fresh orange juice /honeycomb. If in Munich I would happily stay here again.

Dear MBrownie66, It's delightful to hear that you enjoyed our prime location and the breakfast spread during your stay with us. Your positive comments about our clean, functional rooms and comfortable beds are greatly appreciated. We're glad to know that our 24-hour coffee machine was a convenient addition to your stay. We take note of your comments about the tea-making facilities and the size of the bath towels. Your feedback is important to us as it helps us to improve our services and facilities. We're thrilled to know that you would choose to stay with us again if you're in Munich. Best wishes from Munich, Mersiha DURGUTOVIC

我认为我受到了不公正待遇

客户意见评级 1.5/5

Yuxin L. 单人住宿 - 所有已确认评论

我在该酒店住宿时,保洁人员直接打开了我的房间。 此外我在入住时询问了前台金发高个女士(8月7日值班人员),酒店价格是否与线上价格不同,她让我在网上购买,并不再理会我。 在8月8日早晨,我在用餐时,餐吧的红发服务生女士也对我爱答不理,我非常愤怒。 我认为该酒店存在一定的歧视问题。

Dear Yuxin L., I am truly sorry to hear about the unpleasant experiences you encountered during your stay at Hotel Mercure Hotel Muenchen Altstadt. It is disheartening to know that our international team was not able to meet your expectations in terms of service. Allow me to reassure you that our hotel is committed to providing equal and respectful treatment to all our guests. The incidents you mentioned certainly do not represent the level of service we strive to provide. I will share your feedback with our team to ensure we learn from this and improve our customer service. We hope you will consider giving us another chance to serve you better in the future. Best wishes from Munich, Mersiha DURGUTOVIC

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其他网络用户评价我们的酒店

  • 1,128 评论 9.7/10 位置
  • 993 评论 8.3/10 房间
  • 922 评论 9.3/10 服务
  • 29 评论 7.7/10 上网
  • 1,087 评论 9.8/10 早餐
  • 350 评论 9.2/10 清洁度
  • 266 评论 8.8/10 性价比
  • 121 评论 8.9/10 食物

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