慕尼黑老城区美居酒店 3 星

客户意见评级 (ALL 评级) 4.7/5 1,368 评论

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慕尼黑老城区美居酒店 - Image 1
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慕尼黑老城区美居酒店 - Image 4
Hotterstr. 4, 80331 慕尼黑, 德国

描述

酒店其他优惠

  • 地理位置优越 - 步行 3 分钟即可抵达著名的玛丽恩广场

  • 我们始终提供丰盛的自助早餐

  • 免费迷你酒吧提供果汁、水、软饮料和啤酒 - 每天补满。

  • 可免费收看天空娱乐频道（运动和电影频道）

  • 提供互联网连接的电脑和免费无线局域网

我们的客房

酒店位置

慕尼黑老城区美居酒店

Hotterstr. 4
80331 慕尼黑
德国

GPS:48.13714, 11.571127

电话
传真 +49 89 23259127

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 无线网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

早餐

我们的丰盛自助早餐从早上 6:30 开始静候您的光临，供应各式精选新鲜美食。晚起者可以在周末享受更长的早餐时间。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,368 评论

客户意见评级 5.0/5

Wen Z. C. 情侣住宿 - 所有已确认评论

酒店离老城中心太近了，非常方便。房间够大，早餐丰富。

Dear guest, Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed our prime location and found our rooms spacious and breakfast offerings plentiful. It's great to know that our conveniences made your stay a memorable one. We hope to welcome you back soon for another wonderful experience! Best wishes, Mercure Hotel Muenchen Altstadt

我认为我受到了不公正待遇

客户意见评级 1.5/5

Yuxin L. 单人住宿 - 所有已确认评论

我在该酒店住宿时，保洁人员直接打开了我的房间。 此外我在入住时询问了前台金发高个女士（8月7日值班人员），酒店价格是否与线上价格不同，她让我在网上购买，并不再理会我。 在8月8日早晨，我在用餐时，餐吧的红发服务生女士也对我爱答不理，我非常愤怒。 我认为该酒店存在一定的歧视问题。

Dear Yuxin L., I am truly sorry to hear about the unpleasant experiences you encountered during your stay at Hotel Mercure Hotel Muenchen Altstadt. It is disheartening to know that our international team was not able to meet your expectations in terms of service. Allow me to reassure you that our hotel is committed to providing equal and respectful treatment to all our guests. The incidents you mentioned certainly do not represent the level of service we strive to provide. I will share your feedback with our team to ensure we learn from this and improve our customer service. We hope you will consider giving us another chance to serve you better in the future. Best wishes from Munich, Mersiha DURGUTOVIC

地點便利

客户意见评级 4.5/5

H. H. 朋友住宿 - 所有已确认评论

鄰近地鐵步行大約3~4分鐘。 房間乾淨整潔。 前台服務親切且熱心。

Dear H. H., Your kind remarks regarding our hotel's location, cleanliness, and front desk service are truly appreciated. It's wonderful to hear that you found the proximity to the subway beneficial and our staff friendly and enthusiastic. We always strive to provide an exceptional experience for our guests, and it seems we were successful in this case. Should you find yourself in Munich in the future, we would be delighted to welcome you back to Hotel Mercure Hotel Muenchen Altstadt. Best wishes from Munich, Mersiha DURGUTOVIC

遗忘在房间的物品，找不到了

客户意见评级 1.0/5

Zhangbin 单人住宿 - 所有已确认评论

我在买的2件lv围巾，忘记带走了，留在房间里面。打电话给前台，说负责打扫卫生的人没有看到。我感觉不可接受。

Dear Bin Z., We are truly sorry to hear about your recent experience at our hotel. It's deeply concerning to us that you've misplaced your belongings during your stay. We understand how distressing such experiences can be. The trust and satisfaction of our guests constitute the pillars of our service, and we always strive to ensure our guests have a pleasant and worry-free stay. We are truly sorry if you have felt otherwise on this occasion. We would be grateful if you could reach out to our hotel directly so we may further assist you in this matter. We are committed to providing the highest level of service and will do everything we can to help locate your belongings. Best wishes from Munich, Mersiha DURGUTOVIC

地點便利，房間整潔乾淨。

客户意见评级 4.5/5

Alex 商务住宿 - 所有已确认评论

從車站到飯店距離不到5分鐘路程，前台服務員辦理入住流程迅速。

Dear Hengchi H., We are glad to hear that you found our location convenient and the room to your liking. It's great to know that our check-in process met your expectations and that our staff was able to assist you promptly. Your satisfaction is our priority. Best wishes from Munich, Mersiha DURGUTOVIC

其他网络用户评价我们的酒店

  • 1,302 评论 9.8/10 位置
  • 1,118 评论 8.2/10 房间
  • 983 评论 9.4/10 服务
  • 18 评论 9.2/10 上网
  • 1,244 评论 9.7/10 早餐
  • 421 评论 9/10 清洁度
  • 321 评论 8.6/10 性价比
  • 120 评论 8.8/10 食物

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