慕尼黑巴亚普斯特索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,653 评论

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描述

酒店其他优惠

  • 是独行游客、情侣和家庭的理想选择。

  • 历史悠久且具有现代风格的酒店大楼

  • 采用创意色彩搭配的独特套房

  • 酒店毗邻火车总站,靠近玛利亚广场。

  • 绿钥匙认证

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酒店位置

慕尼黑巴亚普斯特索菲特酒店

Bayerstrasse 12
80335 慕尼黑
德国

GPS:48.139495, 11.55678

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,653 评论

TripAdvisor 评级  4.5/5  5,067 评论

卓越奖 2024

Paradise rediscovered : Sofitel BayernPost Munich

Tripadvisor 评级 5.0/5

Christophe G 经 TripAdvisor 认证的评论

I have had the pleasure to stay at the Sofitel Bayernpost in München twice already and I am counting the seconds leading to my next stay there. As soon as you get in this luxurious hotel, you feel at home away from home : from the reception to the spa, on your way to your lavishly appointed bedroom or to the majestic breakfast room appointed for a Kaiser, everyone is unbelievably friendly and professional. Now, I must thank especially Mr Umut Ofkeli for his friendliness and his patience towards (I am must admit I am a chatterbox). He looked after me not only as a client but also as a member of his own family and made me feel at home instantly.He is a remarkable employee, an asset for Accor’s Sofitel Brand. I highly recommend you to stay at the Sofitel Bayernpost and when you do so, please do not forget to say hello to Mr Ofkeli for me! Without a shadow of a doubt, he will make sure that you find your way to Paradise in München!

Bonjour christophegN2747OF, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Short but lovely days in Sofitel Munich

Tripadvisor 评级 5.0/5

jrdamigo 经 TripAdvisor 认证的评论

Great moments we had in Sofitel Munich. Great room, very nice staff and a delicious breakfast. We stayed just 2 days but enjoyed every minute there. Very thanks to Svetlana Mathiash for the hospitality and always welcoming us with a great smile.

Bonjour jrdamigo, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Wonderful

Tripadvisor 评级 5.0/5

Clayton M 经 TripAdvisor 认证的评论

Great and clean room, excellent Spa and friendly staff that they have helped us to make our vacation comfortable, great location , would like for thank Mr Dogukan that he has helped us for everything, food is amazing and see you soon Sofitel Munich

Bonjour Q7754WZclaytonm, It was our pleasure to have you as our guest. On behalf of my team, I would like to thank you for the top rating and the positive remarks on the SPA, the staff and on Dogukan in particular. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

5 STAR

Tripadvisor 评级 5.0/5

Samira Z 经 TripAdvisor 认证的评论

We came here for event and everything was unbelievable amazing. The personal is so friendly and helpful. Breakfast was incredibly delicious. Special thanks to Dogukan from front desk that he helped me with everything. I hope to see you soon guys.

Bonjour 580samiraz, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Very poor customer support, quality ok but not of a level of 5 stars hotel

Tripadvisor 评级 1.0/5

Hugo Miguel Sal... B 商务住宿 - 经 TripAdvisor 认证的评论

Stayed in the hotel for a few days, conditions and food were good but in my opinion not of a 5 stars hotel level. But the worst was my wife left her handbag in the room on check-out, and on same day we contacted the hotel via booking.com and email. We only got response on Monday and they just told us they didn't find the bag. Whereas we are sure the bag was left near the room's window. Given nobody stayed in the room on the day of our check-out (Friday), that means the staff took it or someone staying in the room from Saturday on. For a 5 stars hotel, it was a shame of customer support. So next week we stayed in Le Meridien Munich, paying the same money and a much greater comfort and customer support. If you are looking for a pleasant experience of a level of 5 stars hotel, think twice before booking this one.

Dear Hugo Miguel Sa....B, I sincerely apologize for the problems that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. I hope we can still find the bag. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Emiel van Dijk, General Manager

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其他网络用户评价我们的酒店

  • 1,509 评论 8.9/10 位置
  • 2,182 评论 6.9/10 房间
  • 2,458 评论 7.8/10 服务
  • 15 评论 8.3/10 上网
  • 922 评论 7.9/10 早餐
  • 758 评论 8.6/10 氛围
  • 563 评论 6.4/10 清洁度
  • 540 评论 7.1/10 设施

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