宜必思慕尼黑市阿努尔夫公园酒店 2 星

客户意见评级 (ALL 评级) 4.6/5 2,413 评论

保证最优惠房价
宜必思慕尼黑市阿努尔夫公园酒店 - Image 1
宜必思慕尼黑市阿努尔夫公园酒店 - Image 2
宜必思慕尼黑市阿努尔夫公园酒店 - Image 3
宜必思慕尼黑市阿努尔夫公园酒店 - Image 4
Arnulfstrasse 55, 80636 慕尼黑, 德国

描述

酒店其他优惠

  • 酒店距离火车总站只有 1.8 公里（1.1 英里），距离电车站 200 米（219 码）

  • 204 间空调客房，包括 96 间双床房

  • 提供自助早餐，供应自制糕点

  • 您可在宜必思酒店度过夜晚时光，还可在附近的诺富特酒店度过白天时光

  • 全天候营业的酒吧提供新鲜的华夫饼早餐和意式三明治小吃

我们的客房

酒店位置

宜必思慕尼黑市阿努尔夫公园酒店

Arnulfstrasse 55
80636 慕尼黑
德国

GPS:48.145354, 11.53984

电话
传真 +49 89 232493150

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

RESTAURANT

您想要吃顿午餐或是用丰盛的晚餐犒劳忙碌的一天？一定不要错过隔壁的诺富特餐厅，距酒店仅几步之遥。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,413 评论

TripAdvisor 评级  4.5/5  1,005 评论

地點便利

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

搭火車或巴士都很方便，對旅客友善的地方

Dear Ms H., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

房間乾淨,早餐好吃

客户意见评级 4.5/5

匿名 朋友住宿 - 所有已确认评论

早餐多樣選擇，服務人員非常好，房間乾淨

Dear Ms. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the breakfast. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Service with(out) a smile!

Tripadvisor 评级 2.0/5

stephLDN16 经 TripAdvisor 认证的评论

What a pantomime! This hotel really does not do service with a smile. The “fun” commenced immediately upon checkin. Apparently, booking and paying for a twin (i.e. 2 beds room) weeks in advance does not actually cover 2 persons staying in that room. Accor policy is to charge “per person”. As such, despite paying almost EUR 600 in advance we are presented with a further bill for EUR 70 (discounted as a “favour” apparently). Okie dokey, so we pay the surcharge. The room was well appointed and the bathroom was functional; however, the air conditioning was useless. Deliberately restricted by the property during a heatwave to, in my opinion, save the property money. Daily clearing became a chore, but not for the staff, just for ourselves as paying customers. Arriving back at the hotel after a long day exploring Munich we find our room has not been serviced by 17:30. Reception informs us that they need ‘a further hour’ (in other words until 18:30). It is made clear that this is not acceptable and the duty manger then rudely shouts that he will clean the room himself. Oh the burdens! Day 3 leads to an unsolicited email from someone claiming to be a manager basically absolving the hotel of any culpability for surcharges and very late cleaning (apparently this hotel allows itself until 18:00 to clean guest rooms, oh how generous and (in)convenient). On night 4 we find that we have been left no towels. The morning of checkout leads to a phantom charge of EUR 18 for a breakfast neither of us had! No explanation, no sincere apology, just a delay to our departure. The service issues are unfortunate as this property has much potential. It is well located adjacent to a tram stop and 5 minutes walk from an S-Bahn station. The HBF is but a 5 minute tram ride away. Rooms are functional but adequate (save for the atrocious “air conditioning”). In summary, I recommended that the senior management sort out the soft product, invest in some customer service refresher training, and understand that customers do not want their rooms cleaned well into the evening. Get it right and treat the customer with some respect.

Dear stephLDN16, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our house-keeping and our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Jochen Fuchs, General Manager

Good hotel

Tripadvisor 评级 4.0/5

DIF1891 经 TripAdvisor 认证的评论

Second time staying at this hotel. Perfect location near the central station. Larger bathroom than an average Ibis room. We heard nothing from our neighbors. Nice pillows in the bed. We didn't have breakfast at the hotel so can't say anything about that. I recommend.

Dear DIF1891, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs, General Manager

房間舒適、隔音良好、早餐豐盛

客户意见评级 5.0/5

匿名 商务住宿 - 所有已确认评论

謝謝您們提供一個令人舒適整潔的住宿環境與體驗！😆

Dear Mr Y., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room and the breakfast. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 968 评论 9.1/10 位置
  • 1,403 评论 7.2/10 房间
  • 1,148 评论 8.9/10 服务
  • 32 评论 8.4/10 上网
  • 717 评论 8.6/10 早餐
  • 712 评论 8.9/10 清洁度
  • 261 评论 9.3/10 氛围
  • 143 评论 5.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。