Hotel SO/ Bangkok 5 estrelas

Classificação clientes Avis 4.6/5 10.996 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Melhor preço garantido

Como funciona?
+ 15 Serviços

Extras do hotel

  • 238 quartos e suítes temáticos criados em torno dos cinco elementos

  • Criado por designers tailandeses e pelo designer Christian Lacroix

  • Entretenimento Zafiro e WIFI grátis

  • Localizado na localização privilegiada da Sathorn Road

  • Restaurantes inovadores e com estilo de mercado no rooftop

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá mediante solicitação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Lojas/compras
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
  • Serviço de babá mediante solicitação Serviços pagos
  • Aluguel de bicicletas
Alimentação
  • Café da manhã Serviços pagos
  • 3 Restaurante(s)
  • 3 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 9 Sala(s) de reuniões
  • Equipe de suporte para negócios
  • Serviço de cópia/impressão disponível Serviços pagos

Localização do hotel

SO/ Bangkok

2 North Sathorn Road
Bangrak
10500 bangkok
thailand

Tel: +6626240000

Fax: (+66)26240111

Check-in a partir das 15h00

Check out até as 12h00

  • BMTA :  4, 76, 50, 67,

  • MRT :  LUMPHINI STATION

  • BTS :  SALA DAENG STATION

  • De avião

    DON MUANG AIRPORT A 26 km / 16,16 milhas

  • De avião

    SUVARNABHUMI INTL A 23 km / 14,29 milhas

  • De trem

    HAU LAMPHONG A 3,2 km / 1,99 milhas

Nossas acomodações

Os 237 quartos e suítes têm temas diferentes; Água, Terra, Madeira e Metal. Cada um dos quartos tem janelas do chão ao teto, com vistas panorâmicas do Parque Lumpini e do horizonte da cidade. WIFI grátis com mini Apple® Mac. Para categorias especiais, os hóspedes podem visitar o Club Signature, um lounge executivo inspirado pelo famoso estilista Monsieur Christian Lacroix. Os benefícios do clube variam de café da manhã, chá da tarde, coquetéis à noite a WIFI grátis e mais.

Nossos restaurantes e bares

SOSHI

Tipo de culinária: Japonês

Descubra a cozinha japonesa criativa e contemporânea no SOSHI, no 7º andar. Local de eventos ideal para pessoas saudáveis, com opções de pratos à la carte e menus à vontade para almoço e jantar.

Menu (PDF)
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RED OVEN

Tipo de culinária: Internacional

Restaurante aberto o dia todo que lembra as tradicionais feiras de alimentos em estilo de mercado com um toque contemporâneo. Em destaque, o icônico Red Oven, no 7º andar, com vista para a rua Sathorn e o famoso Parque Lumpini.

Menu (PDF) Menu de coquetéis (PDF)
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CHOCOLAB

Tipo de culinária: Café

Uma encantadora boutique de chocolates para o seu deleite. Aprecie o sabor sensual de chocolates caseiros e iguarias frescas em um ambiente acolhedor, com assentos confortáveis, ou embrulhe-os para presente.

Menu (PDF)
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MIXO

Com vista para o Parque Lumpini, um refúgio perfeito para socializar e observar a vida de Bangkok, com a cidade ao fundo. Experimente uma nova dimensão de coquetéis moleculares por especialistas, enquanto ouve uma combinação de músicas relaxantes.

Menu (PDF)

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HI-SO

Cative seus sentidos à medida que uma variedade de luzes da cidade de Bangkok converge alegremente para o elegante restaurante e bar no terraço, uma área exclusiva; o HI-SO oferece cabanas ao luar com vista para a cidade cintilante, para momentos íntimos.

Menu (PDF)

Foto não contratual

  • Segunda-feira Fechado
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  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

THE WATER CLUB

Desfrute do bar ao lado da piscina externa no 10º andar, com refrescos leves e coquetéis. O local do SO Pool Party para receber todos os últimos sábados do mês. Os festeiros são convidados a desfrutar de petiscos e coquetéis para festas sob as estrelas.

Menu (PDF)

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 9

  • Tamanho máximo: 380

  • Capacidade máxima: 400 pessoas

  • Capacidade máxima para banquete: 250 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
SO/ Bangkok

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

10.996 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

7.197 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Private Staycation in Town

Classificação TripAdvisor 5.0/5

Purijai J Solo travel - 11/04/2021 Avaliação certificada TripAdvisor

With excellence designed of Hygiene protocol, private Breakfast and limited social distancing policies, this is one recomendation for Staycation in Bangkok, beside enjoying excellent food, well-theme-designed in 4 room categories.

Dear Purijai J, SO-wasdee ka from SO/ Bangkok! Thank you so much for your kind review. I am very happy to hear that you had a great staycation and thoroughly enjoyed all of our design elements in a safety environment with ALLSAFE Protocol. Your review means so much to us as we do strive to provide the best possible experiences for all guests and on their every stay. Really look forward to having you back here with us on your next visit. Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

Need more Security and Privacy

Classificação TripAdvisor 3.0/5

KokJuan 11/03/2021 Avaliação certificada TripAdvisor

I really do understand the situation during covid-19 but there is still need more standard of services. Such as; hotel information, service mind and commitment what you informed or confirmed. Moreover, we need more security and privacy especially, at night. More action and solved properly.

Dear KokJuan, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay at SO/ Bangkok. I am so sorry to learn that your stay was not align with your expectation. Please accept my sincerest apologies for the inconvenience and frustration. I am very curious and keen on knowing further details of your experience in order to have a better and clearer understanding and to rectify for improvements. If you do not mind sharing further details regarding your experience with us, kindly drop a quick e-mail to me with the topic of this review via chalita.vichittongrueng@so-hotels.com and I will get back to you shortly. Thank you once again for your time to share your experience and I look forward to hearing from you. Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

Great location cozy place and lovely staff

Classificação TripAdvisor 5.0/5

Prue1979 11/03/2021 Avaliação certificada TripAdvisor

The hotel staff are polite and service-minded warm welcome at checkin and i love the aromatic scent cleanliness and cozy atmosphere both in the room and swimming pool as well as the rooftop bar I enjoyed my stay at SO/ Bkk the max! Thx you

Dear Prue1979, SO-wasdee ka from SO/ Bangkok! Thank you so much for your kind review. I cannot be happier to hear that you had a fantastic stay with us and will be sure to share your praises with our team. Your comments keep our spirits high and we cannot wait to welcome you back for another wonderful stay again. Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

FRIENDLY STAFF , GREAT LOCATION, COMFORTABLE ROOM

Classificação TripAdvisor 5.0/5

NAKAOKUNG 24/12/2020 Avaliação certificada TripAdvisor

พนักงานทุกท่านยินดีให้บริการด้วยความเป็นมิตร , ห้องพักคุณภาพดี เนื่องจากเป็น member platinum จึงได้ห้องที่มุมดี และใหญ่มากๆๆ และสามารถเข้าใช้บริการของ Signature club มีบริการเครื่องดื่ม และ afternoon tea แบบฟรีๆ ของคุณพี่หนุ่ม,พี่ทศพล และพนักงานที่ signature club ทุกท่านสำหรับการบริการที่ดีเยี่ยมครับ

เรียน คุณ Nakaokung, สวัสดีค่ะ จาก โรงแรม โซ แบงคอก ขอขอบพระคุณท่านที่ให้โอกาสโรงแรมโซ แบงคอก ได้ดูแลในครั้งที่ผ่านมา ทางโรงแรมมีความยินดีที่ได้ทราบว่าท่านได้รับความสะดวกสบายจากการเข้าพัก และพึงพอใจกับสิทธิพิเศษจากการเป็น Platinum Member กับ ALL นอกเหนือจากนี้ยังได้รับการบริการที่น่าประทับใจจาก คุณหนุ่ม คุณทศพล และ พนักงานที่ Club Signature ทางเราจะนำความคิดเห็นนี้ไปแจ้งกับพนักงานที่เกี่ยวข้องและทีมงานท่านอื่นๆ และเชื่อว่าความคิดเห็นของท่านจะเป็นกำลังใจในการให้บริการอย่างประทับใจกับพนักงานของเราทุกท่าน ทั้งนี้เราหวังเป็นอย่างยิ่งว่าการเข้าพักครั้งต่อไปของท่านจะเป็นที่น่าประทับใจเฉกเช่นครั้งที่ผ้านมา ขอขอบพระคุณท่านอีกครั้งสำหรับการแบ่งปันประสบการณ์การเข้าพักในครั้งนี้ค่ะ ขอแสดงความนับถือ ชลิตา วิจิตรทองเรือง Guest Experience Manager

Good location, nice view, staff try to be nice but bad result

Classificação TripAdvisor 3.0/5

w0rap0rnd 21/11/2020 Avaliação certificada TripAdvisor

I was informed by the check-in staff that we can have breakfast in our room as a complimentary during the COVID situation (to reduce number of guest in dining room). Therefore, we ordered breakfast to serve at room per that suggestion. At the check-out, we're charged for room services! the check-out staff told that hotel only allow one set of breakfast per pax but we order extra. I'll not complain if I was informed that information during the check-in but the check-in staff told us to freely order from room for the breakfast which is a buffet breakfast. POOR staff and POOR me.

Dear K. W0rap0rnd, SO-wasdee ka from SO/ Bangkok! Thank you so much for taking your valuable time to share your experience regarding your recent visit to SO/ Bangkok. I am glad that you liked our convenience location and breathtaking view of Lumphini Park. However, I am sorry to learn that your breakfast in-room dining experience fell below your expectation due to the miscommunication from our staff during check - in. I would like to extend my sincerest apology for the frustration and inconvenience that this event may caused you. At SO/ Bangkok, we have implemented safety measures according to ALLSAFE developed by Accor and Beaureau Veritas to ensure safety and hygiene of our guests and colleagues as it is one of our utmost priorities especially during this time. One of the measure is in-room dining breakfast with no extra cost depending on eligibility of guest's booking and number of registered guest per room. Our set breakfast is well created by our chef ensuring that guest can feel fullfilled with one set. However, some item could be adjusted per guest preference and dietary restrictions. Please rest assured that your feedback had been well noted and shared with concerned team to improve our service and prevent re-occurrence. K. W0rap0rnd, I am very sorry once again that your experience did not align with your expectation and profoundly hope you would allow us to welcome you back and better serve you with a more typical and usual high standards that we are known for. I remain at your entire disposal if you would like to share further remarks, suggestions or questions. Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

Suite Night on a birthday night

Classificação TripAdvisor 5.0/5

CleverKatz Couples - 08/11/2020 Avaliação certificada TripAdvisor

Love the chocolate cake 🎂 a birthday present from hotel. Evening Cocktails🍷🍹 are the best! Really love the services, nice staff. Breakfast is good, especially the fresh coconut. Can’t wait to go back again soon for the 3rd time

Dear CleverKatz, SO-wasdee ka from SO/ Bangkok! Thank you so much for the lovely review. It is so great to read that you had a memorable birthday celebration at our hotel and that you enjoyed all elements provided for you including the birthday surprise. Thank you for choosing SO/ Bangkok to be a part on your special day. Your review means so much to us as we do strive to provide the best possible experiences for all guests and on their every stay. Really look forward to having you back here with us on your next visit. Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

Best hotel in Bangkok!

Classificação TripAdvisor 5.0/5

juuicetinee 01/03/2020 Avaliação certificada TripAdvisor

Not the first time in BKK but feel so much welcome in this hotel. Arrival was greet and brought to reception by friendly concierge. The receptionist who checked me in was professional in explaining the check in procedures and introducing the types of the room, and brought us to our room and gave us a lot of information about the hotel and room! The welcome drink Magic was very pretty! And the breakfast was fantastic, my friends love how the eggs station was presented and ice cream for breakfast was great! Love SO/BKK and will come back next time. Thank you!

Dear juuicetine, SO-wasdee ka from SO/ Bangkok! Thank you for SO much for this lovely review. I am super happy to learn that you had a wonderful stay at SO/ Bangkok and that our SO Ambassadors delivered exceptional service that made your stay nothing short from perfect. I am also glad that you love our options during breakfast at Red Oven. Thank you again for choosing SO/ Bangkok and hope to see you back for another magnifique journey! Kind regards from SO, Chalita Vichittongrueng Guest Experience Manager

SO is So gooooood!

Classificação TripAdvisor 5.0/5

Lynn P 23/01/2020 Avaliação certificada TripAdvisor

The service is perfect from the check in to check out. They allow us to stay a comfortable and clean. The location js perfect to get to MRT for 5 min by foot. Pool is so chilled mood and Sauna also perfect at the gym. Breakfast menu is SO styleish. Welcome drink is beautiful! Bath Pub is perfect and water temperature is so good for the bathing. One thing that i was dislike is all the facility in room worn out a bit..

Dear Lynn P, SO-wasdee ka from SO/ Bangkok! Thank you very much for sharing your recent experience with us. I am thrilled to hear that you had an overall fantastic stay at SO/ and that you particularly enjoyed our service together with our location, infinity edge pool and fitness facilities. Please be assured that we are continuing our uplifting project in order to make sure that our rooms and facilities are in top notch conditions for you and other guests in the future. We do hope that you will come back with us during your next visit in Bangkok! Kind regards from SO, Nipapan Stapol Director of Rooms

Excellent service and perfect room!

Classificação TripAdvisor 5.0/5

Jun Lee Kim R Business - 25/12/2019 Avaliação certificada TripAdvisor

Excellent service all staff very helpful and welcome. Room facilities is perfect and clean, Very nice view. Delicious food and very good varieties at Red Oven Restaurant. Love the pool at So. High recommended to all and will be back again.

Dear Jun Lee Kim R, SO-wasdee ka from SO/ Bangkok! Thank you so much for your lovely review. We love hearing that you and our guests have memorable experiences here with us and couldn’t have asked for more. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

This is our 4th time visit

Classificação TripAdvisor 5.0/5

Lilian213 Couples - 16/12/2019 Avaliação certificada TripAdvisor

Thank you very much for the upgrade of room, it is a very sweet surprise. We love the room, the size, the design, the view, and especially the service. Thanks and it would be our only choice for our visit in Bangkok.

Dear Lilian213, SO-wasdee ka from SO/ Bangkok! Thank you SO much for your five-star review. It is a great pleasure to read that you had a wonderful 4th stay with us and that you particularly enjoyed your room and the warm service provided by our SO Ambassadors. The whole team is waiting to give you a very warm welcome for your next visit in Bangkok! Kind regards from SO, Nipapan Stapol Director of Guest Experience

A really chic hotel with great facilities

Classificação TripAdvisor 5.0/5

Wee Kiat P Family - 15/12/2019 Avaliação certificada TripAdvisor

This is possibly the best sofitel hotel i have stayed at. The facilities r great. the food is of the highest quality and the wine and alcohol served r of good quality. I especially enjoyed the French red that was served during happy hours at the lounge.

Dear Wee Kiat P, SO-wasdee ka from SO/ Bangkok Thank you so much for your lovely review. We love hearing that you and our guests have memorable experiences here with us and couldn’t have asked for more. Can’t wait to have you here on your next visit soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

1 night stay at So Sofitel Bangkok

Classificação TripAdvisor 5.0/5

justinsagittarian Friends getaway - 17/11/2019 Avaliação certificada TripAdvisor

1) Staff are friendly and attentive. 2) Hotel room was well decorated, Furniture conditions is good, great Lumpini park view. 3) Great infinity pool. 4) Great Roof Top Bar with good view. 5) Restaurant food was impressive. 6) Restaurant staff - Mr Martin was very friendly and attentive

Dear justinsagittarian, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for your review. I am delighted to hear that you enjoyed our designed element room with stunning view over Lumphini Park as well as our infinity pool and HI-SO rooftop bar. We are eager to provide the best experience we can to all of our guests and I’m very happy that we have made your stay here exceptional. We are over the moon to know that you loved everything about us and I will be sure to share your review with all of our SO Ambassadors, especially SO Martin. We are so happy to have you here with us and really look forward to seeing you back here soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Warm Welcome and Great moment

Classificação TripAdvisor 5.0/5

NNuttawutA Couples - 10/11/2019 Avaliação certificada TripAdvisor

Very warm welcome and great support from staff. I decided to stay here for our 5th anniversary and prepared some gifts to surprise my wife. Every staffs supported me over my expectation to prepared my stuff and our moment. Water Cozy room is great! Nice view with very big bath.

Dear NNuttawutA, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for letting us be a part of your 5th anniversary. I am super happy to hear that your stay was nothing short of perfect and that you enjoyed our Water element room as well as our SO Ambassador's service. Please be assured that I will share your compliments with our SO Ambassadors and that they will continue to provide a warm service combining friendliness and professionalism for your next stay with us. We all look forward to welcome you back real soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

SO Sofiel, So So good

Classificação TripAdvisor 5.0/5

Paul O Business - 29/10/2019 Avaliação certificada TripAdvisor

chocolate smell at the ground level makes you addicted to it. Excellent checkin and magical welcome drink. Rooms were very good, Bathroom spacious and i had the chance to be in the water element section... Dinner at the roof top was a good experience.. thrilled by the lobster bisque soup. Excellent roof top bar with very good (cute) DJ and excellent staff.

Dear Swissteddy1968, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for your lovely review. We love hearing that you and our guests have memorable experiences here with us and couldn’t have asked for more. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

OVERALL HAPPY TO STAY

Classificação TripAdvisor 4.0/5

856yeec Friends getaway - 23/10/2019 Avaliação certificada TripAdvisor

overeall we are enjoy their service and warm welcome.staff is friendly (specially coiceige counter ms dear.) 19 oct (sat) we had drink in roof top bar, we are sure is somebody vvip from accor management, so all the staff is focus to serve them, is totally different what we have 1st night (friday)good time in roof top, so make us feel a bit dispointded.

Dear Yee C, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Also we are delighted to read that you were well looked after by our SO Ambassadors, especially SO Dear. she will be happy to know she made your stay more enjoyable. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Stunning hotel - loved everything!

Classificação TripAdvisor 5.0/5

852daniellep Solo travel - 28/09/2019 Avaliação certificada TripAdvisor

I stayed at So Sofitel on a layover in Bangkok and absolutely loved it. The check-in experience was very friendly and the room exceeded my expectations. I stayed on the 25th floor and the views were amazing! The bed was super comfortable and I melted into the pillows, heaven. I also enjoyed the delicious breakfast buffet and the rooftop bar was sensational. I will definitely come back here and totally recommend this hotel for anyone staying in Bangkok. It was also a short 12 minute walk to the MRT & BTS (public transport). Five star experience all the way!

Dear 852daniellep, SO-wasdee ka from SO Sofitel Bangkok! I would like to thank you for sharing this very positive feedback regarding your recent experience with us. I am thrilled to read that our service and your overall stay was beyond your expectations! We pride ourselves on delivering the very best of experiences to our guests, to hear we have achieved this is so rewarding. Please be assured that your lovely comments will be well shared with our SO Ambassadors team. It will be a real pleasure to welcome you again for further memorable moments. Kind regards from SO, Nipapan Stapol Director of Guest Experience

nice

Classificação TripAdvisor 5.0/5

TAUSER23sEPT_P Business - 22/09/2019 Avaliação certificada TripAdvisor

comfortable and i feel well ,nice Service but not very flexible in breakfast if You ordered something not in Buffet The Service team should work on to make customers happy . Anyway was in all very good.

Dear rachiddoudouche, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for your review and for your kind feedback. Your comments are valuable to us; therefore, please rest assured that your comment regards to service at our restaurant is communicated with our Management Team to ensure a flawless next stay for you and other guests. Thank you, once again, for your constructive and valuable feedback. We hope for the opportunity to welcome you back again in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

For comfort & luxury

Classificação TripAdvisor 5.0/5

johntI654OX Couples - 22/09/2019 Avaliação certificada TripAdvisor

Service was great throughout, from the start of helping to combine my booking reservation for consecutive nights stay to arranging a nice note/cake for my wife bday! Wood theme room didn't disappoint at all, classic and modern comfort all round. This should be a hotel selected for its comforts rather than its location. MRT is a few min walk across an intersection, while the BTS is a little bit further away, so we ended up taking grab (super easy) most of the time!

Dear johntI654OX, SO-wasdee ka from SO Sofitel Bangkok! Thank you vert much for your review. I am happy to hear that you loved your Wood Element room and its stunning views. I cannot wait for you to come back soon, so you can explore all 4 of our guest room elements. Each element has a unique layout and decor to choose from! As we are passionate about service, I will definitely make sure that your comments are shared with our SO Ambassadors to continue to inspire them to deliver exceptional experience to all our guests. Thank you again for choosing SO and come back real soon. Kind regards from SO, Nipapan Stapol Director of Guest Experience

Not So Nice Experience for this time which should usually be 'Good to Perfect'

Classificação TripAdvisor 2.0/5

chanpat Family - 28/08/2019 Avaliação certificada TripAdvisor

I stayed at this property many times, but this time, it's not good experience... checked in at 3:30 pm, and was told room could only be availble at 5:30 - 6:00 pm. Returned to hotel, ended up with no car parks available and guards told me that the garage was full and directed me to park on street which was not acceptable. After negotiation for long time, let us entered the garage but there's plenty vacant spots. Finally got the key to the room at around 7:30 pm, but found that the extra bed had not been set up and was provided with a room in another 'Element'. It's so annoying with such treatment when travelling with my family. Duty Manager explained that the hotel was really busy on that day, but really I think better management and planning for future...

Dear chanpat, SO-Wasdee ka from SO Sofitel Bangkok! I would like to thank you for taking the time to share your feedback regarding your most recent stay with us. I am sorry to learn that some of your experiences did not align with your expectations and would like to thank you for your patience again for the reallocations of your guestroom. Please accept my sincerest apologies for those inconveniences and rest assured that all the points you have raised have carefully been communicated with our Management to continue to improve our service. At SO Sofitel Bangkok, our main priority is to make you feel at home and pampered beyond imagination. We would like to apologise for your disappointment and truly hope that you would give us a second chance to welcome you back and to better serve you on your next visit here to Bangkok. Thank you for your constructive and valuable feedback. We hope for the opportunity to welcome you back again in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

SO sophisticated SO SOFIITEL BANGKOK

Classificação TripAdvisor 4.0/5

109gregc Solo travel - 18/08/2019 Avaliação certificada TripAdvisor

A wonderful and stylish hotel amazing position ,great views and decor from the rooms admittedly I only saw two styles of rooms but the restaurants and rooftop bar was all wonderful and the staff were very attentive the pool is also wonderful but area around the pool with sun ☀️ is limited at times the breakfast was one of the best selection I have ever had A few annoying issues in my room were attended to fairly quickly and my key card kept not opening my door so a bit of a hassle to go back down to reception and no fresh or UHT MILK in fridge only yuckie powdered satchels especially when they provide great coffee machines ,!! Who wants a latte with powdered milk and having to pay 💰 for a glass of fresh milk was a bit poor in service for a five star 🌟 hotel

Dear 109gregc, SO-Wasdee ka from SO Sofitel Bangkok! Thank you very much for taking the time to review our hotel. Your opinion is valuable to us and please rest assured that all the points you raised have been shared with our Management to improve the experience for you and other guests in the future. I am, however, glad to know that you enjoyed our unique designed as well as being taken care of by our SO Ambassadors. Thank you very much for choosing SO and I truly hope that you would give us a second chance to welcome you back and better serve you with the usual high standards we are proudly known for. Kind regards from SO, Nipapan Stapol Director of Guest Experience

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