ibis budget Newport 2 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 542 รายการ

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ความพิเศษของโรงแรม

  • Cost-effective hotel in South Wales with excellent transport links

  • Continental breakfast with tasty pastries and healthy options

  • Unfussy, modern rooms with free Wi-Fi and en-suite bathrooms

  • Just off the M4 and close to Newport attractions

  • Budget hotel near Newport train station and the city centre

ที่พักของเรา

สถานที่ตั้งโรงแรม

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

พิกัด:51.602131, -3.005546

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • อาหารเช้า
  • พื้นที่ปลอดบุหรี่ 100%

อาหารเช้า

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 542 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 813 รายการ

Not a great experience. But served its purpose of having a room overnight.

คะแนนจาก Tripadvisor 2.0/5

Geoffrey G รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wasn't a great experience. Lift hadn't been working for 3 weeks, so carrying all our gear wasn't fun. We asked 3 times for shower gel. Eventually was handed some at the desk. Air con didn't cool room down, just warm air. Housekeeper didn't service room. We didn't have any cups replaced, had to go down to getcups in the morning. Luckily by then the lift was repaired. On a positive the staff were very polite. Guy on the desk was more than happy to help get us into room when key was playing up. Bed was comfy.

Dear Geoffrey, Thank you for sharing your feedback. We are pleased that you found our staff to be polite and helpful. However, we are genuinely sorry for the inconvenience caused by the lift being temporarily out of service. Furthermore, we apologise for the oversight regarding the shower gel and the cups in your room. We will review this with our team to ensure consistent service. We also regret to hear that the air cooling system did not meet your expectations. Please note, while we do not have air conditioning, fans are available upon request at the reception on a first-come, first-served basis. Best regards, Noemi Alvarez, Ibis Budget Newport

Good for a budget stay.

คะแนนจาก Tripadvisor 4.0/5

Laura H ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I have stayed here a few times for work. The rooms are usually very clean and the bed is comfy. There's a desk for working and the staff are friendly. It's not the best value for money and the location isn't great but for a basic stay it does the job.

Dear Laura, We would like to thank you for this review about your experience in our hotel. We are pleased that you appreciated our hotel's cleanliness, the comfort of our beds, and the convenience of having a desk for working. It is great to hear that our staff have been consistently friendly and helpful during your stays. However, we understand that you feel there are areas where we could provide and we will take your comments into consideration. We hope we can welcome you back on a future occasion. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Whoever thinks this place is good, is crazy

คะแนนจาก Tripadvisor 1.0/5

j b รีวิวที่ได้รับการรับรองจาก TripAdvisor

Oh ny goodness. Just dont!! Far better hotels near by and cheaper. I stay in alot of hotels around the country and abroad. But this is just BAD. Pics looks good but i swear, its like a prison. Ive never in my life stayed anywhere like it. The surrounding area is run down and bleak but thats ok. The carpark was rough, but thats ok!! The entrance was dull and unattractive, mainly due to lights being out. The lady on check in looked a little un presentable, but her customer service skilled were friendly, helpful and informative. We got the lift to the 1st floor and the corridors smelt of weed, the carpet was worn and the whole atmosphere was overwhelming. We entered the room and wood chip walls, lights broken, dust and oldness everywhere. The shower in the main room so no privacy. No carpets and the floor was freezing. We wacked the heating up and kept it on all night, but its so niosy. One pillow each and it was full of hairs inside the case. We asked for 2 more and were given new ones by the helpful make receptionist. Not enough plugs around the room. No mirror at the desk. No hair dryer. Toilet was a small cold cupical. No loo brush but i most places dont these days. Wood chips walls dirty, floor dirty, skirting boards dusty and the kids bed had marks all over it. I darnt look at the state of the matress. The kettle was descaled well. I think the cleaners do wonders in the short time they have. The place needs a total refurbish. Absolutely horrid, dank and dated. Its an insult.to charge people to stay there. In the morning we had to wait ages for hot water in the shower . The towels were old, so hard and course plus discoloured . We were right on the motorway but the windows blocked out any road noise. The hotel is bad, the staff are great. Free parking and wifi. Wont return and wished i hadnt stayed.

Dear Guest, Thank you for sharing your experience with us. We are concerned to hear about the issues you experienced during your visit. We aim to maintain a high standard of cleanliness and comfort, so it is disappointing to hear that the room condition and hotel ambience did not meet your expectations. Additionally, we acknowledge that the design elements and amenities of our rooms may not have matched your preferences. We are sorry that these aspects detracted from your satisfaction. Nonetheless, we are happy to read that you found our staff to be friendly, helpful and informative and that the complimentary parking and Wi-Fi added value to your stay. Warm regards, Noemi Alvarez, Ibis Budget Newport

Worts budget hotel

คะแนนจาก Tripadvisor 1.0/5

Mumoffourkids4444 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Worst budget hotel I have ever stayed in Room was tiny Shower virtually in the room Bed very uncomfortably No air con in the room Would not recommend Dripping toilet , they did come out fix the toilet, but unable to fix it Loud lift Noisy boiler in corridor Had to ask to move room because of all the noises in the room

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry to hear that your stay did not meet your expectations. Our rooms are designed to be compact and efficient, aligning with our brand as a budget-friendly hotel, and we regret any inconvenience you may have faced regarding the room size. Regarding the bed comfort, we value a good night's sleep and are saddened to hear that the bed did not meet your comfort standards. Although we do not have air conditioning, we do provide Fans upon request to ensure our guests' comfort during their stay. We apologize for the issue you encountered with the toilet and appreciate your patience as our staff attempted to resolve it. We are also sorry to hear about the noise disturbances from the lift. Best regards, Noemi Alvarez, Ibis Budget Newport

Brilliant

คะแนนจาก Tripadvisor 5.0/5

susan l รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had a one night stay with family to visit their granddaughters first birthday. Could not fault our room pillow was beautiful I would like to thank Brian for being so helpful thank you, the tea in the room was the best, it very close to the motorway but we couldn't hear anything

Dear Susan, Thank you very much for your kind review. We are delighted that you enjoyed our comfortable pillows, found the tea in your room to your liking, and appreciated Brian's helpfulness. It's great to know that our location was convenient for your family's special occasion and that the quietness of our rooms provided a restful environment, despite our proximity to the motorway. It would be a pleasure to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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