Novotel Munich Airport

Note Avis clients (Note ALL) 4.6/5 3 585 avis

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Novotel Munich Airport - Image 1
Novotel Munich Airport - Image 2
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Nordallee 29, 85356 MUNICH, Allemagne

Description

Les plus de l'hôtel

  • Chambre exécutive confortable avec bureau, machine Nespresso et minibar

  • Hôtel moderne directement à l'aéroport de Munich avec bon réseau de transports publics

  • Une excellente isolation phonique vous garantit un sommeil réparateur.

  • 12 salles de réunion modernes et polyvalentes pouvant accueillir 120 personnes

  • Nuitée gratuite pour jusqu'à 2 enfants de moins de 16 ans dans la chambre de leurs parents

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Munich Airport

Nordallee 29
85356 MUNICH
Allemagne

GPS:48.354752, 11.758225

Téléphone
Fax +49 89 970513100

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

THE FLAVE OF MUNICH

FLAVE of Munich offre des accents de couleurs vives, des espaces de détente confortables et des spécialités internationales, préparées frais dans notre cuisine ouverte. Un lieu pour se ressourcer et partager des moments avec collègues et famille.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  3 585 avis

Note Avis clients 2.5/5

Jeremie B. Professionnel - Avis confirmés ALL

Le parking est hors de prix pour quelques heures. Impossible d’avoir une tisane au bar le soir, il faut la chercher soi meme au spa…mais sans eau chaude car c’est visiblement trop compliqué. Pas au niveau pour un novotel

Dear Mr. B., thank you for taking the time to share your feedback following your stay at the Novotel Munich Airport. We are pleased to read that you appreciated our convenient location as well as the professionalism and friendliness of our reception team. Your kind comments about them will be shared with great pleasure. However, we sincerely regret that several aspects of your stay did not meet your expectations, especially regarding the bar service and your perception of the parking prices. We fully understand your frustration concerning the herbal tea situation and the lack of hot water availability, and we are very sorry for the inconvenience caused. Please rest assured that your remarks regarding the friendliness and efficiency of the bar team will be addressed internally with the relevant department, as guest satisfaction and attentive service are extremely important to us. We also thank you for your loyalty as an ALL Accor Silver member and truly hope to have the opportunity to regain your trust during a future stay. Kind regards Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Note Avis clients 2.0/5

Yannick T. A. Professionnel - Avis confirmés ALL

On m’avait promis la facture que je n’ai jamais reçue. Mon assistante va donc devoir passer du temps à la récupérer. La prochaine fois, j’insisterai pour avoir une impression immédiate

Dear Yannick T.. A., thank you for taking the time to share your feedback with us. We sincerely apologize that your invoice was not sent as promised. We fully understand how important this is, especially for business travel and administrative follow-up. This is not the service standard we aim to provide, and we regret the inconvenience caused to you and your assistant. Your comment regarding service reliability has been shared with the relevant team to ensure this is handled more consistently in the future. We truly appreciate your feedback and hope we will have the opportunity to restore your confidence in a future stay. Kind regards Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Note Avis clients 4.5/5

Frederic A. Voyage solo - Avis confirmés ALL

Excellent séjour

Dear Frederic, thank you very much for your wonderful review and your kind words – “Très bel hôtel” and “Excellent séjour” are exactly what we love to hear! We are delighted that you had such a positive experience with us and that you were especially satisfied with your room, cleanliness, and our team. Receiving such high scores across so many areas truly means a lot to all of us. It is also great to see that you enjoyed a smooth booking experience through the ALL App and that you value our efforts in sustainability – thank you for highlighting this. We truly appreciate your loyalty as a Gold member and your strong recommendation. It would be our pleasure to welcome you back again very soon for another excellent stay – or as we like to say, à très bientôt 😊 Kind regards Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Note Avis clients 2.5/5

Jean-david B. Professionnel - Avis confirmés ALL

Bonjour, Pas de room service. Il faut se réchauffer soit même sa pizza. A ce prix là on attend un minimum. Rapport qualité/prix déplorable. J'avais réservé une chambre avec petit déjeuner, mais je suis descendu à 05h30 pour le prendre et celui-ci n'ouvrait qu'à 6H00. C'est dommage que pour un hotel à proximité d'un aéroport il n'y ait pas des horaires plus important comme il peut se faire dans les autres aéroport, donc je n'ai pu petit déjeuner. Ce n'est pas digne d'un service qu'on attend dans un novotel.

Dear Jean-David, Thank you for taking the time to share your detailed feedback about your stay at Novotel München Airport. First of all, I would like to sincerely apologize for the experience you had. I fully understand your frustration, especially regarding the lack of room service and the breakfast situation. Having to prepare your own meal and then not being able to enjoy the breakfast you had booked due to your early departure is certainly disappointing – particularly in an airport hotel where flexibility is essential. I would also like to mention that we do offer breakfast takeaway lunch boxes for guests departing before 6:00 a.m. It is truly unfortunate that you were not informed about this option, and I completely understand how this added to your disappointment. Please accept my apologies for this lack of communication. Your comments regarding value for money and service are taken very seriously. What you describe is not the level of experience we aim to provide, and we clearly fell short during your stay. If you are willing to give us another chance, I would greatly appreciate the opportunity to restore your confidence in us. Please feel free to contact me directly at bo… so I can personally follow up and ensure a much better experience next time. Thank you again for your honest feedback. Warm regards, Borys Kalmykov Guest Experience Manager Novotel München Airport

Note Avis clients 5.0/5

Jean F. L. Professionnel - Avis confirmés ALL

Personnel d'accueil très agréable

Dear Jean F., thank you very much for your wonderful review! We are delighted that you found our location convenient and enjoyed the comfort of your stay. It’s fantastic to hear that our team made such a positive impression. We can’t wait to welcome you back to Novotel München Airport for another excellent experience! Warm regards from Munich, Borys Kalmykov Guest Experience Manager Novotel München Airport

D'autres internautes évaluent notre hôtel

  • 2 672 avis 8.9/10 Site
  • 3 063 avis 8.1/10 Chambre
  • 2 389 avis 8.4/10 Service
  • 46 avis 7.4/10 Internet
  • 1 208 avis 9.2/10 Propreté
  • 1 160 avis 8.5/10 Petit déjeuner
  • 14 avis 3/10 Piscine
  • 8 avis 3.3/10 Développement durable

Dispensé par Trustyou

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