Mercure Jakarta Simatupang 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 737 görüş

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Mercure Jakarta Simatupang - Image 1
Mercure Jakarta Simatupang - Image 2
Mercure Jakarta Simatupang - Image 3
Mercure Jakarta Simatupang - Image 4
Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Açıklama

Otel ekstraları

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

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Otelin konumu

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telefon
Faks +62 21 75999798

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  737 görüş

TripAdvisor Derecesi  4.5/5  862 görüş

2023 mükemmeliyet sertifikası

Dissapointed with the room condition

Tripadvisor puanı 2.0/5

Footprints243553 İş - TripAdvisor onaylı yorum

Changed three rooms during my stay at Mercure Jakarta Simatupang. First room issue - the water basin was block, TV signal is weak, air conditioning in the room is not properly function Second room issue - power sockets are not working, iron is not properly function, mini fridge was not function Third room - slightly okay compared to previous two rooms

Dear Footprints243553, Thank you for taking the time to tell us about your experience at Mercure Jakarta Simatupang. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was an exception to the usual procedures. We assure you that we have taken steps to address and prevent future problems. Basically, we are improving the facilities for guests who stay by changing the analog TV channels to digital for better service because we have used Smart TV in all rooms. Regarding some of the facilities in the room, we will continue to improve them to suit guest needs. We would like to reiterate our commitment to high standards of quality, and I would like to personally assure you that you will experience this on your next visit to our premises. We look forward to welcoming you back to Mercure. Please do not hesitate to contact me on your next visit. Best regards, Hieronimus Supadma Front Office Manager

first time in jakarta

Tripadvisor puanı 5.0/5

Naufal R TripAdvisor onaylı yorum

first time stay in jakarta from saudi and met mr agung at front office. he is very kind and helpfull. give me and my wife early check in at 13.00 it’s very helpfull for us. food delicious, nice view and i had a wondefull night in jakarta!! i highly recommend my friends to stay in here thanks agung front office

Dear Naufal R, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for taking the time to give a best score and positive review on Tripadvisor platform. We are happy that your experience staying at our hotel has met your expectations because you feel comfortable and the service is as expected, with expected good food quality and all about service . The strategic location of our hotel is suitable for business persons, travelers and also leisure guest to support their mobility, due to nearby offices, exit tol JORR and mall. Agung ( Reception ) and all Our hotel staff sincerely provide services to meet guest needs so that guests feel at home while staying with us.. We prioritize guest satisfaction so that they have a pleasant experience while staying with us. We look forward to your arrival at our hotel in the future. Sincerely, Hieronimus Supadma Front Office Manager

Cozy Stay

Tripadvisor puanı 5.0/5

fitriyahm2022 TripAdvisor onaylı yorum

Such a great stay in a great place surrounded by several choices of malls and public transportation options. Room was very clean and comfortable, + view of MRT line was so interesting. Staffs were helpful, Thank you so much for the hospitality ❤️

Dear Ibu Fitriyahm2022, Warm greetings from Mercure Jakarta Simatupang. Thank you for choosing our hotel when visiting Jakarta. We are pleased to read your greta review of your stay with us and thank you for the best score that has been posted on our TripAdvisor review platform. We ensure that you are satisfied during your stay at our hotel, with providing the best service and clean room as your expectations. We provide facilities to support all guest activities while in the hotel and the strategic location of the hotel will facilitate guest mobility during their stay because it is close to MRT Station Lebak Bulus Grab and POINS Square and the JORR toll exit towards Pondok Indah and Lebak Bulus. We maintain the best service to all guests to meet guest expectations during their stay. Hopefully you will choose our hotel for your next visit, and we will look forward to welcoming you to our hotel in the future. Warm regards, Hieronimus Supadma Front Office Manager

Comfortable

Tripadvisor puanı 5.0/5

Safari04899083039 TripAdvisor onaylı yorum

I have stayed at Mercure Jakarta many times. When I have Staycation in Jakarta, I choose to stay with Mercure Jakarta Simatupang because staff here are friendly . The room is clean and the bed is comfy. I have had a great experiences so far. I got a room with MRT view

Dear Safari04899083039 , Warm greetings from Mercure Jakarta Simatupang... Thank you for taking the time to write the best review with full score regarding your staycation many times in our hotel. We appreciate the review that you have written as feedback on the service that we have done for you and all guests at the hotel. We have conveyed your greetings to all staffs who has served you friendly and sincerely so that it meets your expectations. We will maintain the service atmosphere in our hotel so that it remains pleasant when guests stay at the hotel. Hopefully our hotel will be your choice when you staycation again in Jakarta. Best regards, Hieronimus Supadma Front Office Manager

Experience

Tripadvisor puanı 5.0/5

18adityap TripAdvisor onaylı yorum

Great hotel nice and clean also stunning service start from the front office housekeeping especially Mr. Aggy from restaurant who help us a lot at the restaurant, unfortunately didn't have a time to try the swimming pool, hopefully will comeback in the future as regular guest, keep it the good work guys!!

Dear Mr. 18adityap , Warmest greetings from Mercure Jakarta Simatupang... Thank you for staying at our hotel and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Mercure Jakarta Simatupang. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Thank you and Best regards, Heru Wibowo General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 183 görüş 8.8/10 Konum
  • 675 görüş 7.7/10 Oda
  • 893 görüş 9.2/10 Hizmet
  • 30 görüş 7.8/10 Wifi
  • 565 görüş 8.9/10 Yemek
  • 345 görüş 7.3/10 Hijyen
  • 216 görüş 8.4/10 Kahvaltı
  • 157 görüş 8.7/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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