Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.476 comentários

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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 1
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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4
Ellesmere Road, Albrighton, SY4 3AG SHREWSBURY, Reino Unido

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • WIFI grátis em todo o hotel

  • Visite instal. lazer, incl. piscina coberta de 10 m, sauna, banho turco, sala de gelo e spa

  • Estac. grat. c/lugares p/ pessoas com mob. reduz., fácil acesso ao centro de Shrewsbury

  • Os 87 quartos têm uma pers. indiv., os quartos Privilege têm vista para o lago ornam.

  • O nosso restaurante Oak inclui características originais e inclui pratos sazonais deliciosos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

As nossas opções de alojamento

Localização do hotel

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
Reino Unido

GPS:52.75736, -2.746925

Telefone
Fax +44 1939 291123

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  1.476 comentários

Classificação do TripAdvisor  4.0/5  2.974 comentários

Extremely disappointing attitude, totally spoilt what was a lovely weekend.

Nota Tripadvisor 1.0/5

Mark H Romântica - Avaliação com certificação TripAdvisor

Stayed on Saturday 25th November, everything went well until we realised we had left a bag of Xmas shopping , rang the hotel Monday , Tuesday and today , the receptionist promised to get back and didn't, told today house keeping didn't find it so basically hard luck, how nice of them .

Friendliest staff ever

Nota Tripadvisor 5.0/5

Jane C Avaliação com certificação TripAdvisor

The staff were the most wonderful part of our experience they could not do enough for us, particular Kelvin from the restaurant and Leon from the spa they were so friendly and helpful! And the food was very tasty too.

Dear T2954RPjanec, Thank you very much for your review, we are delighted to read that you have enjoyed your stay with us and you have particularly enjoyed our team and of course Kelvin (he is indeed a super star). We hope to have another opportunity to serve you again in the near future. Yours Truly, The Albrighton Hall Hotel and Spa Team

Nice experience

Nota Tripadvisor 4.0/5

Emma M Avaliação com certificação TripAdvisor

Lovely stay. Rooms outside of the main house quite dated. Nice size rooms though. Breakfast good, lots of choice. Lots of staff really great. Morgan on reception and Leon in the spa. Had a nice meal in the restaurant, served by Kelvin and Keah. Shame to hear that the waiting team don’t get a proper share of the tips in the restaurant. They only get gratuity on the extras, not on the menu.

Dear emmamG9786XR, Thank you for the wonderful feedback, delighted to read you had a great time at our hotel. Please rest assured that ALL the tips are equally shared amongst ALL members of our team, I am sorry if perhaps the information you have received was incorrect. We, as a team, we are truly honored and humbled for any gratuities and reviews which we received as these surely give us the continuous motivation and encouragement to deliver our services with professionalism and dedicaction. We do hope to have many more opportunities to welcome you back at our hotel in the very near future. Warm wishes Elena Fenton Operations Manager

Hotel & Spa

Nota Tripadvisor 5.0/5

910keithw Avaliação com certificação TripAdvisor

My wife and I had a great few days at this hotel and spa for my birthday. Very spacious and comfortable 'prestige' room. We used the bar and the restaurant and spent a morning in the spa. All staff were friendly and helpful. Thanks 👍

Dear 910keithw, Thank you for your review, we are very pleased to read that you had a wonderful stay at our hotel in occasion of your birthday. We truly hope to welcome you back perhaps in 2024 for another birthday celebration. Warm wishes again from all of us, The Albrighton Hall Hotel and Spa Team

Feel let down by the whole experience

Nota Tripadvisor 2.0/5

vicsclassicautos Avaliação com certificação TripAdvisor

After reading the reviews I thought I would treat myself and the wife to a long weekend away. I had a business meeting on Sunday so it was nice that my wife could have breakfast in the room and a day in the spa, massage and swimming..chilling out. The breakfast came...which is not cheap... a couple slices of cold toast, some very chewy non crunchy cornflakes and a fresh fruit salad which consisted of 90% apple and the odd bits of pineapple and something else thrown in....not a good start to the day. A trip to the spa will cheer her up...on arrival no one was at the reception to help you out and hand over a towel. Once changed the spa bath was like a dip in a freezing pond and the pool so cold it was hard to stay in. You couldn't sit and chill out because that is literally what you got...freezing cold aircon blasting down onto you. All in all a very disappointing day. The room was comfortable however we were rationed on tea,coffee and milk. Biscuits were budgeted for as well...one each for two nights. This should not happen in an expensive hotel. We certainly will not be back and upset about the whole experience. Shame on Mercure hotels

Dear vicsclassicautos, Thank you for your review, I am truly disappointed about your feedback regarding your very recent stay with us. I would love an opportunity to speak to you personally, if you could kindly reach me: operations@mercureshrewsbury.co.uk. Warm regards, Elena Fenton Operations Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 497 comentários 9.3/10 Localização
  • 1.651 comentários 6.7/10 Quarto
  • 1.458 comentários 7.7/10 Serviço
  • 51 comentários 3.4/10 Internet
  • 1.038 comentários 5.8/10 Comida
  • 664 comentários 5.9/10 Centro de Bem-Estar/Spa
  • 584 comentários 7.2/10 Pequeno-almoço
  • 552 comentários 5.4/10 Limpeza

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