Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.7/5 1.421 comentários

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Extras do hotel

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
Reino Unido

GPS:53.380455, -1.468413

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

THE YARD

The Yard no St. Pauls agrega maior variedade à sua refeição, oferecendo cozinha britânica contemporânea, incluindo carnes de qualidade, bem como peixes e frutos do mar frescos e deliciosamente preparados.

Nossas acomodações

Os 163 quartos do hotel oferecem ao hóspede uma variedade de opções de acomodação, incluindo quartos Privilege, suítes espaçosas, quartos conjugados e acessibilidade aprimorada. Cada quarto tem recursos como ar-condicionado, Wi-Fi e TV por satélite. Cada quarto tem o padrão 4 estrelas, mas algumas suítes oferecem vista particularmente inspiradora para a cidade e são projetadas com janelas panorâmicas para que os hóspedes possam desfrutar de cada detalhe.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.7/5  1.421 comentários

Classificação no TripAdvisor  4.0/5  3.563 comentários

Exceeds all expectations

Classificação TripAdvisor 5.0/5

796mitchn Negócios - Avaliação certificada TripAdvisor

Stayed in this hotel for a business trip and cannot find anything that is missing or out of place. Good welcome with clear directions to your room and breakfast. Rooms are nice with good beds, the best shower ever in a hotel, airconditioning, fridge in the room and really good soundproofing. I stayed in room 111 and with the Christmas market underneath my window the room is really quiet. On my arrival day the shampoo dispenser was almost empty and had a towel with brown stains on it. Reported it reception and they actions immediately. Cannot say anything else they: good job everyone!

Dear 796mitchn Thank you for taking the time to post a review regarding your recent stay here at the Mercure St Pauls Sheffield, I am very pleased to read you had an enjoyable stay. I will pass your lovely comments to all the team members, it is always great to share positive feedback and share success. I hope we can welcome you back again in the near future. Yours sincerely Garin Dart General Manager

More leisure centre than spa. Avoid.

Classificação TripAdvisor 1.0/5

AbbeyWell Avaliação certificada TripAdvisor

I attended the spa today, 2nd December 2022 and left within the hour. First I’d like to point out that staff were helpful, friendly and polite… and that’s about where the good points end. The spa itself was rather run down. The steam room was freezing cold, the aesthetics of the spa were undesirable (holes in walls, damp stains on ceilings, old furniture, toilets in changing rooms didn’t flush properly) and the general feel was more leisure centre than spa. I had a facial and honestly, it was rubbish. The treatment room was freezing cold, the therapist too was like an ice cube when she was touching my décolletage and face. The facial itself felt like I was having a damp dish rag swished across my face with lukewarm water. Drink on arrival was from a vending machine that tasted like rocket fuel. I arrived at 9:17am and left at just before 10:30am. Avoid this spa.

A lot better than expected

Classificação TripAdvisor 4.0/5

edgech Couples - Avaliação certificada TripAdvisor

We were attending a concert in Sheffield and needed somewhere to stay overnight. As a member of the Mercure club I found a really great deal which was to good to turn down. Then over the past few weeks I have been reading the trip advisor reports and we almost cancelled. First up car park; We used the Q park which is 100m from the hotel and have to say is immaculate and very safe. Can’t see why anybody had a complaint as with the hotel voucher is £15 for 24 hours in a city centre. Check in; We arrived at 12 so the room was not ready, left our case with reception and wandered off for a bite and pint followed by the concert in the city hall. Arrived back around 6 and we were very well looked after by Wictoria (think that was her name). Nothing was too much trouble and she then made our night by saying we had a 3 course evening meal included in our deal which was a nice surprise for the price we paid; The room; We were in a privilege room on the 5th floor which overall was OK. It had everything we expected and with a little bit of extra money (few pictures on the walls) and care could be amazing? Bed was 2 singles together but needed joining together properly and a cover? The shower was excellent just needed a decent clean? The evening meal; Considering it was included was fantastic, the steak was cooked perfectly and the staff grew on us as the evening progressed. Breakfast; Wow - 10 out of 10 - Best buffet we have had in ages So overall could easily be 4.5

Dear edgech Thank you for taking the time to post a review regarding your recent stay here at the Mercure St Pauls Sheffield, I am very pleased to read you had an enjoyable stay. I will pass your lovely comments to all the team members, it is always great to share positive feedback and share success. I hope we can welcome you back again in the near future. Yours sincerely Garin Dart General Manager

Very dissapointing

Classificação TripAdvisor 2.0/5

Ann R Couples - Avaliação certificada TripAdvisor

First of all we asked for a particular number room ( we had stayed there before ). On arrival at the hotel We were assured that if we had asked for that room we would get it . Although we arrived at 11.00am too early to book in we told reception we would go and have a snack in their bar until our room was ready. When we went to check in I was told that all the rooms had been taken and we then had to ask them to change what they had allocated to us which was not acceptable. In our room the milk that was left for us had three empty sachets left in I can only assume from the previous room occupants. The light on the dressing table does not work. We ordered pizza , we were told that they did not any at all ( I make mine pizza base in minuets )I assume bought in ??? WE asked for ciabatta sandwich they did not have any, My husband ordered a ham, cheese sandwich on white bread it was very stale. Breakfast said continental or English, although the English was plentiful the continental was almost non excitant. Very Very disappointing. To top our disappointing weekend there were asylum seekers milling around staying there. I fear for the staff employment, redundancies if the government take it over fully as the other hotels are doing this.

God morning Ann R, Are you sure that you have the correct hotel? This doesn't sound anything like our hotel. We certainly don't have asylum seekers staying at property and never have had. Please contact me directly to discuss as i think you have reviewed the wrong hotel. Many thanks Best regards Garin

Spa & Gym Day

Classificação TripAdvisor 3.0/5

Alan P Avaliação certificada TripAdvisor

Can’t say I would recommend the Spa. Tired, not all working, noisy. Pool, was okay though. Gym was fine, couldn’t fault it. Was an okay day, but that’s all. Staff were pleasant. Left with a nagging feeling that it was “meh”

Dear Big_AI_0000 Thank you for taking the time to contact us regarding your recent stay here at the Mercure St Pauls, I am most disappointed to learn that your stay was less than satisfying, for this please accept my sincere apologies. I will pass your comments to the spa manager so he can look into the points you have raised. We hope to welcome you back to the hotel in the near future. Yours sincerely Garin Dart General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.089 comentários 9/10 Localização
  • 2.004 comentários 5.3/10 Quarto
  • 1.631 comentários 6.5/10 Serviço
  • 25 comentários 7/10 Wifi
  • 919 comentários 5.7/10 Conforto
  • 736 comentários 4.4/10 Limpeza
  • 621 comentários 4.7/10 Comodidades
  • 586 comentários 7.1/10 Café da manhã

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