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Mercure Sheffield St Paul's Hotel & Spa 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 9 344

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Mercure Sheffield St Paul's Hotel & Spa
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+ 13 Usługi

O hotelu

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Salon piękności
  • Concierge
  • Pokój dla osób niedosłyszących
Rozrywka
  • Basen
  • Centrum talasoterapii (w pobliżu) Płatne usługi
  • Centrum fitness
  • Centrum wellness
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 11
  • Hotel kongresowy

Lokalizacja hotelu

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE sheffield
wielka brytania

Tel: +441142782000

Faks: (+44)1142782076

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • BUS :  ARUNDEL GATE

  • SUPERTRAM :  SHEFFIELD STAT.

  • Samolotem

    MANCHESTER W 67,9km / 42,19 mil

  • Samolotem

    NOTTINGHAM W 61,2km / 38,03 mil

  • Samolotem

    SHEFFIELD W 9,3km / 5,78 mil

  • Pociągiem

    SHEFFIELD W 0,8km / 0,5 mil

Pozycja GPS:53.380455, -1.468413

Nasze pokoje

With 169 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning and WiFi . Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

Classic double or twin room

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 28 / 301 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Coffee/tea making facilities
  • Direct dial telephone

Privilege King Size Bedroom

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 28 / 301 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Wellness Privilege Room with King BedZdjęcie nieumowne

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 28 / 301 sq ft

Air Purification Privilege Room with King BedZdjęcie nieumowne

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 28 / 301 sq ft

Nasze restauracje i bary

THE YARD

Rodzaj serwowanej kuchni: Międzynarodowa

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

CHAMPAGNE BAR

The Champagne Bar @ St. Paul's is the perfect setting and is certain to become one of the city's most desirable meeting places. A stylish coffee bar adds an inviting retreat for shoppers and anyone wanting to take time out from a hectic day.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 11

  • Maks. rozmiar: 450 m²

  • Maks. pojemność: 550 osoby

  • Maks. liczba uczestników bankietu: 350 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Sheffield St Paul's Hotel & Spa

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 9 344

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 3 229

Recent Stay @St Pauls

Ocena na stronie TripAdvisor 5.0/5

fleonard2020 17/11/2020 Opinia zatwierdzona w TripAdvisor

I had reason to stay here in late Oct early Nov, and the experience was very positive. The staff were extremely friendly, the rooms were well presented, the location is 2nd to none. Sheffiled was in Tier 3 during my stay, and this was very evident with lots of sanitizer stations throughout the hotel. The staff could not be more friendly. Breakfast selection was a little disappointing, but with Covod-19, this is a challenge. I will be back...

Hello fleonard2020, Thank you for a very positive review for the friendly staff, cleanliness and understanding on the restrictions due to COVID. I appreciate the time taken to post the review and the 5* rating across all of the categories. I do hope you will return on the near future and would be delighted if you contacted myself directly before booking. Kind regards, Victoria Hotel Manager H6628-gm@accor.com

Excellent hotel

Ocena na stronie TripAdvisor 4.0/5

din6lx 29/10/2020 Opinia zatwierdzona w TripAdvisor

Excellent hotel, extremely efficient and friendly staff. The front desk manned by Ali was professional and courteous and we were very well taken care of. The location was perfect for the main shopping and eating districts of Sheffield city centre as well as some of the beautiful historic sights. we would certainly come back for a stay when visiting the city again. Thank you for all that you did for us during our stay.

Dear din6ix, Thank you for taking the time to review your recent visit to the Mercure Sheffield St. Paul's Hotel and Spa. I am delighted to hear that you were very well taken care of by Ali, he is a credit to our team and I know he will be delighted he made your visit extra special. We are looking forward to welcoming you back. Kind regards, Victoria

THE WORST STAY EVER

Ocena na stronie TripAdvisor 1.0/5

nodamo Business - 26/10/2020 Opinia zatwierdzona w TripAdvisor

mercure as name was picked during the covid 19 pandemic to have a good hygiene place (receptionist is doing everything literally ...clean luggages- house keeping ...)i mean it everything in such a reputative palce ..i was residing in the executive suite (biggest they have) for 5 nights -only one day of poor clean i got ,zero hygiene ,smelly room .tv broken ,broken safety deposit ,nasty towels,bad breakfatst ..never recommend ..never stay again

Dear nodamo Thank you for your review. I am sorry that we didn't meet your expectations dispute our efforts to do so. Kind Regards Luisa Esposito General manager

More Effort for Covid-19

Ocena na stronie TripAdvisor 3.0/5

lorrainebell2020 05/08/2020 Opinia zatwierdzona w TripAdvisor

Visibility of clean tables to sit was not good, in some cases tables were vacated but not cleaned. Instruction to not go to the bar or to stand at a safe distance where ignored and not challenged. The requirement were inconsistent. The room was very good as always and the staff on reception helpful and happy. Breakfast was okay but getting milk for tea and coffee became a challenge as staff where not available to provide from the fridge resulting in long waiting time. Difficult situation but had experienced better in another city.

Dearlorrainebell2020 Thank you for your review of Mercure Sheffield St Pauls' Hotel and Spa I am sorry you encountered issues during your time with us and please be assured I will use this feedback with the team to improve the services we offer. I hope we can welcome you back again Kind regards Luisa Esposito General Manager

Very average

Ocena na stronie TripAdvisor 3.0/5

jday290 Business - 04/08/2020 Opinia zatwierdzona w TripAdvisor

Rooms clean and functional but lacking in personality and quality. Staff okay Breakfast terrible Location brilliant Pool nice but busy (staff in wellness area much better than the rest of the hotel) Beds very average

Dear jday290 Thank you for your email I am sorry that you didn't fully enjoy your stay however please be assured your comments are noted. Kind Regards Luisa Esposito General Manager

Dispiriting

Ocena na stronie TripAdvisor 3.0/5

emmyfleet 26/07/2020 Opinia zatwierdzona w TripAdvisor

Had 2 nights visiting family. First of all had a problem getting into the hotel as main door locked. Why?? Had to go round the side and wait for someone to see us and let us in. Check in and room were fine. No safety issues. Very disappointed to find the restaurant was closed, there was no indication of this on the website. Room service menu was by QR code on the bedroom mirror but when phoning to order, very little was actually available. The food on the second night was better. Breakfast was delivered to your door consisting of orange juice, porridge, yogurt, croissant and jam. Even the instant porridge had sugar in - so much for a healthy breakfast. Have stayed here several times before but found this rather dispiriting.

Dear Emmyfleet Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa I was so disappointed that you were unhappy with your stay and please accept my sincere apologies. We are currently reviewing everything we do and please be assured your feedback will be considered. Please do return Kind Regards Luisa Esposito General MANAGER

First trip to Sheffield after lockdown

Ocena na stronie TripAdvisor 5.0/5

175aet 13/07/2020 Opinia zatwierdzona w TripAdvisor

Very pleased with experience. Staff were very helpful and I felt the new precautions were at the right level. Room was excellent and facilities in room were of the usual high standard. Did find it a little difficult to work out how to use the TV but that might have been my age.

Dear 175AET Thank you so very much for your lovely review of your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was delighted to read this review and I will ensure the team are aware Kind Regards Luisa Esposito General Manager

Excellent customer service, even during lockdown

Ocena na stronie TripAdvisor 4.0/5

17TashaR Business - 29/06/2020 Opinia zatwierdzona w TripAdvisor

I needed to travel to Sheffield during lockdown and the Mercure St. Pauls was my first choice to stay. Despite some initial confusion over the booking, having to change rooms as the original was inaccessible and issues with the air conditioning, the staff on duty (mostly Ali) and the Operations Manager were extremely kind and helpful throughout my stay. I look forward to going back when all the services have reopened.

Dear 17TashaR Thank you so very much for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted to read this fantastic feedback and will ensure the team are aware of it. I hope we can welcome you back very soon Kind Regards Luisa Esposito General Manager

Great Stay

Ocena na stronie TripAdvisor 4.0/5

Catlady0401 22/02/2020 Opinia zatwierdzona w TripAdvisor

A few days away Check in was quick and effortless the room was spacious and clean with a very comfortable bed. The hotel overall is very good nice bar although at times very cold breakfast was tasty and the staff very pleasant and very centrally situated. We will definitely stay again

Dear Catlady0401 Thank you for taking the time to write such a lovely review of Mercure Sheffield St Paul's. It is always so nice to read positive feedback and please do return soon! Kind Regards Luisa Esposito General Manager

Great location

Ocena na stronie TripAdvisor 5.0/5

BudEllie 19/02/2020 Opinia zatwierdzona w TripAdvisor

Room is very large, comfortable bed and very clean. Only problem was it was too hot and couldn’t seem to work the thermostat. Great breakfast, particularly liked the range of fresh fruit and appreciated good coffee. Just outside the hotel are loads of restaurants and shops are nearby. You can load and unload outside hotel door and park in a safe and well lit car park a few minutes walk away. It is expensive though at £14 overnight with the hotel discount. The spa seemed nice and the pool is a good size for swimming. However, it is not accessible if disabled as down a few flights of stairs.

Dear BudEllie Thank you f=so very much for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was pleased to read your feedback and am sorry that the temperature control had a issue with it. Please accept my sinecure apologies. I hope we can welcome you back very soon Kind regards Luisa Esposito

Average room

Ocena na stronie TripAdvisor 3.0/5

shonnalarkin 15/02/2020 Opinia zatwierdzona w TripAdvisor

Furniture in the room looks tired, we only had one door on our wardrobe, loud clock tower outside. For some reason we were given a room with an accessible bathroom, great for if you use a wheelchair but if you don't the sink is too low.Breakfast was good though.

Dear shonnalarkin Thank you for your review of Mercure Sheffield St Paul's Hotel and Spa. I was sorry to read your feedback and do apologise for this inconvenience caused due to the room allocation. We do have a variety of room type. Please contact me directly should you return and I will ensure I personally oversee your reservation Kind regards Luisa Esposito General Manager

Great location

Ocena na stronie TripAdvisor 4.0/5

Sinequidvis 11/02/2020 Opinia zatwierdzona w TripAdvisor

Great location, superb breakfast, nice big room. But cannot open the windows and the room was way too hot and the climate control didn't seem to do anything. That's all I'm going to write athough TA wants 200 characteers, so here they are.

Dear Sinequidvis Many thanks for the review of Mercure Sheffield St Pauls' Hotel and Spa I was pleased to read your feedback and thank you for taking the time to do so Kind Regards Luisa Esposito General Manager

Poor value for money

Ocena na stronie TripAdvisor 3.0/5

Judy C 26/01/2020 Opinia zatwierdzona w TripAdvisor

We stay at this hotel quite often and its not as good as it thinks it is. When we checked in we were told the swimming pool was not available, and as that's the only reason for choosing the Mercure over the other standard business hotels in Sheffield city centre I was very annoyed that we had not been informed about this in advance. The rooms are rather bland and tired, and as in so many hotels these days we were expected to eke out 2 tea bags in our room, and two of the smallest biscuits I have ever seen. The free drink at the bar which comes with Club Accor membership only runs to beer and house wine, the latter is very poor quality, considering this is a French hotel chain. Breakfast is passable although my husband bemoans the lack of black pudding. Service was poor, no plates were cleared at all. And for this we paid the princely sum of £192 on a Tuesday in January. I think we'll go back to the Premier Inn.

Dear Judy C Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was of course very disappointed to read this feedback and would appreciate the opportunity to discuss your stay with us. Please would you make contact me at h6628-gm@accor.com. Kind Regards Luisa Esposito General Manager

Sheffield Sojourn

Ocena na stronie TripAdvisor 5.0/5

Graham R Couples - 20/01/2020 Opinia zatwierdzona w TripAdvisor

My wife and I were visiting the Crucible Theatre, Sheffield, and since we are elderly and not wanting to travel home, some distance, on a dark night, decided to stay at the nearby Mercure Hotel. This turned out to be a rewarding decision as the hotel is a first class establishment. We were very impressed with every aspect. The attention to detail from the moment we arrived at reception to the time when we left was without fault. Our room was standard but large, bathroom immaculate with all facilities. Breakfast offered a wide choice and in particular there was a superb variety of fresh fruit. The whole experience was enjoyable and though we only stayed for one night we assessed it as a mini holiday. We have been encouraged to go again to one of the Sheffield theatres and certainly stay at the nearby Mercure Hotel and avoid the late night drive home.

Dear Graham R Many thanks for your wonderful review of Mercure Sheffield St Paul's Hotel and Spa! the team here will be thrilled to read your feedback and I am really f-=grateful to you for sharing this on Trip Advisor Hope to welcome you back very soon Kind Regards Luisa Esposito

Pretty average

Ocena na stronie TripAdvisor 3.0/5

AndyMayyy Couples - 10/01/2020 Opinia zatwierdzona w TripAdvisor

We stayed for one night. The room was nice just a few small issues. The tv did not work and the temperature of the water from the taps in the bath didn’t go above warm. We paid £5 to rent bath robes and they were really uncomfortable and frayed, one even had a hole in it.

Dear AndyMayyy Thank you for taking the time to review your recent stay at Mercure Sheffield St PAUL'S hotel and Spa I am sorry that we didn't meet your expectations and please be assured I will look into the feedback you have supplied. Once again Thank you. Kind Regards Luisa Esposito General Manager

Fantastic Hotel

Ocena na stronie TripAdvisor 5.0/5

Passport283811 Business - 06/01/2020 Opinia zatwierdzona w TripAdvisor

Fantastic stay in what is , in my opinion, the 'best' hotel in Sheffield. Great staff, Sandeep and Gaia and Prez on front desk, Owan in breakfast and the bar made our stay absolutely superb. Michelle also provides excellent help and srvice on the corporate side. They make you feel at home and welcomed. The hotel is a great place to stay, for business or pleasure and I really enjoy staying here. This is what service should be!

Dear Passport283811 May I thank you for writing such a lovely review of Mercure Sheffield St Paul's Hotel and Spa I was delighted to read such a great review and the team will be delighted that their efforts have been noted. I do hope you will return Kind Regards Luisa Esposito General Manager

Attentive and pleasant staff

Ocena na stronie TripAdvisor 4.0/5

Fiona B Family - 02/01/2020 Opinia zatwierdzona w TripAdvisor

Stayed three nights for a family reunion. We found the Hotel to be very good on all levels and the attached restaurant Ergo is to be recommended - good variety of menu for starters mains and desserts.

Dear Fiona B Thank you for your lovely review of Mercure Sheffield St Paul's Hotel an dSpa I was delighted to read such feedback and I do hope you will return very soon. Kind Regards Luisa Esposito General MANAGER

Weekend away from it all

Ocena na stronie TripAdvisor 5.0/5

Susan B Friends getaway - 01/01/2020 Opinia zatwierdzona w TripAdvisor

Great 0lace to relax in or out of the hotel. Great spa, pool, restaurant. Relax by the pool or drinking and eating in the hotel bar. Close to loads of eating and drink outside too. Handy for shopping or travelling further afield

Dear Susan B Thank you for your review of Mercure St Paul's Hotel and Spa. I was really pleased to read this great feedback and I will ensure the whole team are aware of it! Kind Regards and a happy New year! Best Regards Luisa Esposito General Manager

christmas shopping

Ocena na stronie TripAdvisor 5.0/5

56maz27 Couples - 30/12/2019 Opinia zatwierdzona w TripAdvisor

Second time at this hotel. Couldn't fault a thing. Great comfortable room with everything you needed. Very good breakfast. Great champagne cocktails. All the staff were very friendly. Would definitely recommend this hotel. Central for everything. The Q car park on Charles St is really close, plus if you want to go to Meadowhall the train is quick and cheap.

Dear56maz27 Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa I was delighted to read these comments and thank you for your positive review. I do hope we can welcome you back again in the near future Kind Regards Luisa Esposito General MANAGER

Lovely Christmas break

Ocena na stronie TripAdvisor 5.0/5

DeniseE18 Couples - 30/12/2019 Opinia zatwierdzona w TripAdvisor

As regulars to this hotel, it never disappoints. The location is perfect for shopping and dining out. Rooms are good with comfy beds. Staff always really helpful. We enjoyed using the pool though facilities in the pool area could do with a refresh

Dear DeniseE18 Thank you for taking the time to review your recent visit to Mercure Sheffield St Paul's Hotel and Spa I was delighted to read this feedback especially from a regular and hope you continue to be so Happy New Year Kind Regards Luisa Esposito

Najnowsze opinie: 20

Partner: TripAdvisor

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