Mercure Sheffield St Paul's Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 662

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Mercure Sheffield St Paul's Hotel & Spa - Image 1
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Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

Opis

O hotelu

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Nasze pokoje

Lokalizacja hotelu

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

Pozycja GPS:53.380455, -1.468413

Telefon
Faks +44 114 278 2076

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 662

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 773

Highly recommended

Ocena na stronie TripAdvisor 5.0/5

graceq470 Opinia zatwierdzona w TripAdvisor

Robin on reception was amazing, gave us free spa and drink vouchers, and was really funny and kind. Also every time we've been there the bar staff are literally the nicest, funniest people. The guy who served us on the 16th Dec had a dark beard and an oversized navy blazer on if that helps identify him for a thumbs-up. Clean hotel, amazing reception area, really relaxing experience.

hard work and silly issues but some great plus points at the Mercure,

Ocena na stronie TripAdvisor 2.0/5

jmw1066 Opinia zatwierdzona w TripAdvisor

I'm mid way through my stay so may update this but thus far its not great. i was looking to get the all accord membership (at £167 ouch) and use the group for my next years stays. check-in Me: high id like to check in please person on reception: check in isnt until 15:00......... Me: ok... can i leave my bag then? person on reception: certainly sir can i take you name........ your not doe to stay with us.............. Me ok, how about we check the booking ref (shows him a screen shot) person on reception: i cant see it Me : its there (pointing at it) Me: could it be under a different name of the person who booked it? try MR xxxxx Person on reception: ah I see it now that was like pulling teeth, i had to prompt all the way. upon return at 15:00 the next person on reception checked me in and saw my name was down as the guest after all As i wanted to set this chain up as my main one i naturally down loaded all the apps but no one had a clue what the door lock on your phone app was, so another fail. room is massive, clean and really nice. oops tv doesn't work, remote checked and tried switching it on via the tv it self lots of advertisements for this place shows the spa, pool and gym, disappointing that it is £10 extra to use the pool each day. most hotels equipped with a pool don't charge extra. the gym thankfully was well equipped with some top flight kit off to the bar for lunch as the rain is terrible £8:50 for chilli lime whitebait with smoked ketchup it had no chilli, no lime and ordinary ketchup sooooo heated up whitebait and ketchup another 3 nights left so maybe things will improve. bar staff were really nice (even if the whitebait was a disaster) gym is excellent, also they made the bed, sound daft but nowadays hotels use sustainability as a preface for saving money on staff, so was a welcome breath of fresh air to see the bed made for a change room super spacious and clean its just not firering on all cylinders for the level of hotel it pitches it self at for the moment

Dear jmw1066 Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa and brining certain issues to our attention. I will make sure your comments are passed onto the relevant department for them to look into and improve on. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

St Paul's

Ocena na stronie TripAdvisor 1.0/5

shaunaJ6822AQ Opinia zatwierdzona w TripAdvisor

Room was disgusting . Staff miserable . Stunk of cannabis but not only on my floor Very unsatisfied with the whole stay and hotel . I'd say 2 star at best . One of the worst hotels I've stopped in and to top it off demanded high end money to stop there

Dear shaunaJ6822AQ Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa please accept our apologies of the inconvenience you had during your stay with us and this is not what we want our guests to experience and we will look into the points that have been brought to our attention to make sure this dose not happen in the future. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Great place to stay in the city centre.

Ocena na stronie TripAdvisor 4.0/5

Allison P Opinia zatwierdzona w TripAdvisor

The receptionist, Lisa went above and beyond to welcome us and make us feel special. The public areas were welcoming and comfortable. Our room was big, very clean and the bed was comfy. The hotel enjoys a great location in the city centre with easy access to shopping, bars and restaurants.

Dear Allipea Thank you for taking the tome to review your recent stay with us at the Mercure Hotel in Sheffield. Great to hear you had an enjoyable stay and i will pass your comments onto Lisa. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

The spa needs to be renovated

Ocena na stronie TripAdvisor 3.0/5

721ericam Couples - Opinia zatwierdzona w TripAdvisor

We were brought a spa day with afternoon tea as a gift.Disappointed with the spa, needs total make over, tried walls, damp callings, broken rotten chairs. Poor facilities- no where to seat comfortably only single file chairs around the pool. If you used the sun beds you would have to be toe to toe or heads facing opposite direction. We lasted 15mins… went to the champagne bar and waiting afternoon tea. The food was okdoky, however bar area cold & boring no music, atmosphere and politics live on to!

Dear 721ericam Thank you for reviewing your recent visit to the Spa. Please accept our apologies that you found the Spa not to your liking I will pass your comments onto the Spa manager for them to look into and hopefully if you visit us in the near future you will have an enjoyable stay. Yours sincerely Mercure Hotel and Spa Sheffield

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 914 Liczba opinii 9.4/10 Lokalizacja
  • 1 491 Liczba opinii 5.8/10 Pokój
  • 1 216 Liczba opinii 7.7/10 Obsługa
  • 15 Liczba opinii 8/10 Internet
  • 477 Liczba opinii 5.4/10 Czystość
  • 415 Liczba opinii 7.7/10 Śniadanie
  • 301 Liczba opinii 5.8/10 Klimat
  • 301 Liczba opinii 4.7/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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