ibis Sheffield City 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 423

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Shude Hill, S1 2AR SHEFFIELD, United Kingdom

Opis

O hotelu

  • City centre location within easy reach of local transport

  • Discounted parking at Q-Park Castlegate using code IHCG50 when you book advance at q-park.co.u

  • Free Wifi

  • Modern rooms with ensuite bathrooms

  • Relaxed bar and restaurant with great menu selection

Nasze pokoje

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Lokalizacja hotelu

ibis Sheffield City

Shude Hill
S1 2AR SHEFFIELD
United Kingdom

Pozycja GPS:53.383516, -1.462684

Telefon
Faks +44 114 241 9610

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 423

Ocena TripAdvisor  4.0/5  Liczba opinii: 912

OK, just ok

Ocena na stronie TripAdvisor 3.0/5

ClareDye Opinia zatwierdzona w TripAdvisor

The hotel itself is not bad, pretty basic and compact, but it was clean. My biggest issue was no air-conditioning, and on the sixth floor it was unbelievably hot. It was a very uncomfortable nights sleep because it was just too hot, saving grace was that you could at least open a window! It's a central location, so great for exploring, although is in a pretty rundown area so not entirely sure I'd feel safe exploring at night. But it all in all, it was an OK base for the weekend.

Thank you for taking the time to provide us with a review & feedback. We are pleased to hear the central location was ideal for your visit. We are sorry to hear the room was too warm during your stay. I hope we can welcome you back again in the future Kind regards

Not the best area to stay in.

Ocena na stronie TripAdvisor 2.0/5

MrReviewer21 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Hotel is in a rather rundown area of the city in my opinion. Check in was ok. Room was ok. View from room not so good. There was an issue with another guest that the staff tried to deal with the best they could but not ideal for other guests to learn about. Breakfast was not the best but not the worst. Bacon plenty of fat. No choice of how you would like your eggs done. Two other guests gave their room number for breakfast but were told nobody was in those rooms. Clearly there was. On the plus side the tea bags did enable a really nice cup of tea. Not a hotel I would go back to based on the breakfast and the surrounding area.

Thank you for your review & providing us with feedback. We will look to action your hotel specific comments Kind regards

Enjoyed our stay but a few things to note...

Ocena na stronie TripAdvisor 3.0/5

Planetkimchi Opinia zatwierdzona w TripAdvisor

A mixed bag. Great location to explore Sheffield with a tram stop right next to the hotel. Q car park needs booking in advance for 50% off - they'll email you a discount code to use once you've booked your stay. The room was bright and clean and it was surprisingly quiet. Staff were nice. However, the width of the single beds and the quality of the pillow was laughable. Bring your own pillows if you're a UK resident and driving. Sad that early check-in is now part of the business model and even with a long history with Accor that they could see from my booking history, once a Gold member and my wife is Platinum - there was no chance of an early check-in on my current 'Classic Level'. Overall, not bad.

Thank you for your review & feedback. We are glad to hear the location & parking discount was ideal for your stay. We do replace pillows regularly. We have various pillows & guest also asking for less firm. Please always ask if you require an alternative. We hope we can welcome you again soon Kind regards

Poor Customer Service

Ocena na stronie TripAdvisor 1.0/5

JECLL Opinia zatwierdzona w TripAdvisor

I booked a year in advance of my trip. Due to circumstances the booking went out of my mind and I was unable to make the trip. I was only reminded of my booking via a phone call the day after I was due to check in. I was aware of the terms of conditions that I would be charged the cost of one nights stay for a no show. I know it was my responsibility, but I was very disappointed the hotel did not have the courtesy to send me a reminder of my stay. My last contact with them being the confirmation of my booking a year ago. Doctor, dentist, hospital, other hotel chains where I have stayed and my line of work all send numerous reminders of appointments/bookings when they have been made at a shorter notice than a year in advance. For an established name like Ibis this seems unacceptable they do not send such reminders and shows how little they care for the customer. Not a chain I will be looking to use again or would recommend.

Thank you for providing us with feedback. As previously communicated, Accor as a company do send email reminders in advance of arrival. Kind regards

Extremely Happy

Ocena na stronie TripAdvisor 5.0/5

4ThWaller Opinia zatwierdzona w TripAdvisor

When I arrived at this hotel the 2 staff behind the counter were having an important discussion but politely acknowledged me saying they wouldn't be a moment. However check in was not until 3pm but they let me leave my luggage in their storage area so I could go for a wander in the city. When I returned I was checked in promptly by the gentleman behind the desk and found I had a room on the top floor. However one minor mishap that happened was when I entered my room, a really bad odour hit my nose and then I noticed a wet patch on the carpet. I went back to the reception to report and the young lady (who had long black hair and wore glasses) was very efficient in coming up with me so I could show her in person what the problem was. She did sincerely apologise and thankfully there was an engineer in the building who would promptly get on with fixing it. As for me I got moved to another room and I completely forgot to ask for a desk fan as it was a warm day. So I went back down to reception and asked the same young lady for it who was extremely helpful in getting one organised for me. I even thanked her and complimented her helpfulness There is a good chance I will visit Sheffield again in the future, but if I do I will certainly stay here at this hotel because of how well organised the staff are when it comes to doing their job in keeping customers happy.

Many thanks for taking the time to provide us with feedback on your experience. I am sorry to hear there was a leak found in your room, but pleased to know the team addressed the matter promptly for you & changed your room. Thank you for taking the time to recognise members of the team, I will ensure the whole team are aware of your kind comments. We will look forward to welcoming you back again in the future Kind regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 830 Liczba opinii 9.3/10 Lokalizacja
  • 1 199 Liczba opinii 6.7/10 Pokój
  • 869 Liczba opinii 9.2/10 Obsługa
  • 22 Liczba opinii 9.4/10 Internet
  • 691 Liczba opinii 4.7/10 Komfort
  • 540 Liczba opinii 8.5/10 Czystość
  • 415 Liczba opinii 7.4/10 Śniadanie
  • 161 Liczba opinii 7.6/10 Udogodnienia

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Inne nasze placówki w pobliżu

Sheffield - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.